I’m truly at a loss for words when discussing how grateful I am to the Crystal Point team. From Day 1, when we first looked at the venue (we looked at roughly 12 venues) we were treated with such care from Jackie. She gave us a wonderful tour, ...
but above all she listened, she took the time to get to know my husband and I. We didn’t feel like we were given a scripted “pitch” we felt like they wanted to tailor our day specifically to who we were as a couple. This never stopped throughout the entirety of the planning process. Jackie was always there to answer a phone call or give a quick tour when my family came in from out of town. At the end of the day, we couldn’t imagine our day without Jackie being there throughout the process she quickly went from a member of the CP team to someone we wanted sitting at the family table during the wedding.
Once we got closer to our wedding day we were introduced to our Maitre’d, Janine. Right away we knew, she would move mountains for us if need be. She is a PROFESSIONAL. Straight to the punch, no fluff, which is exactly what you need when you enter wedding planning “crunch time”. We felt so safe in her hands and knew our wedding day would go off without a hitch. She was able to put the Jersey touch on my Pittsburgh cookie table. It was absolutely stunning! Throughout the week, I kept hearing the question from friends and family “are you stressed?” and I would simply say, “No, Janine’s got it under control.” She runs a tight ship and when she says it will get done, it magically happens. Absolute professional.
Though we were never guaranteed the new cocktail room, Kyle and the CP team worked tirelessly to make sure it was ready in time for our wedding day. They worked up until the eleventh hour to make the new room absolutely gorgeous. We are endlessly grateful for all of the hard work, and our guests could not stop raving about it. On our wedding day, we were introduced to Eileen who shadowed us the entire day. We never had to ask for a thing. Both my husband and I have experience in the high-end hospitality industry in NYC and never have we experience service quite like Eileen’s. She was absolutely crucial to allowing us to enjoy our day and spend time with our family and friends. She ensured we were fed and hydrated, she was simply perfection.
Last but not least, the FOOD. Again, my husband and I are foodies, we love to cook but above all we love to eat and try new things. The food at the Crystal Point will leave your guests full for a week. From the hor’dourves to the entree everything was quality and fresh and absolutely delicious. During the cocktail hour the guests couldn’t believe there was more food to be served. Many guests proclaimed that this was the best food ever, and wished they could get a to go bag. (Little did they know there was a cookie table and exit station waiting for them to fulfill their wishes.)
I’m only 3 days removed from my wedding when writing this, but I wouldn’t change a thing about the entire day. Sure, it could’ve been a few degrees cooler ;) but the CP team made our wedding day an absolute dream. If you’re thinking about holding your wedding at the CP, stop thinking and BOOK. You will be glad you did. I wish I could do it all over again. Once again, from Tiffany at the Inn to Kyle, Bob, Jackie, Laura, Janine, Eileen and the rest of the staff, from the bottom of our hearts, we thank you. Same time next year? ;)