Crystal Springs Resort

ry first person we met when touring the venue. She made us feel welcomed from day one and guided us through the contract process with professionalism, kindness, and genuine enthusiasm. Throughout our wedding planning journey, she was always available to answer questions and provide support, making what could have been a stressful process feel easy and enjoyable. Our wedding coordinator, Sara, was absolutely incredible. Her attention to detail, organization, and calm presence ensured that every aspect of our wedding day ran flawlessly. We were able to relax and fully enjoy every moment knowing she had everything under control. We also want to recognize our bridal attendants, Sam and Caitlin , who went above and beyond to take care of us throughout the day. Their attentiveness, warmth, and willingness to help with anything we needed made us feel truly special. A heartfelt thank you to Hector, our Maître d’, for keeping everything moving seamlessly and ensuring our guests were well taken care of. His professionalism and attention to detail did not go unnoticed. Behind the scenes, there are so many talented people who contributed to making our day unforgettable. From the culinary team and banquet staff to everyone involved in executing our vision, the service was exceptional. Our guests are still talking about the beautiful venue, amazing food, and outstanding hospitality. Crystal Springs didn’t just host our wedding—they created an experience that exceeded every expectation. We are forever grateful to the entire team for helping us create memories that will last a lifetime. If you’re considering Crystal Springs for your wedding, don’t hesitate. It was the best decision we made, and we would choose them again in a heartbeat. Scott/Diaz Wedding  May 15th, 2026

nd Cascade Lodge is unbeatable and all of the staff helped make our wedding day so incredible!

lroom is beautiful and the views of the resort made everything a fairy tale. Sara is extremely knowledgeable in all things wedding and an amazing asset to help. Sara can fix any problem and is always there for you! The staff for the day of the wedding including Sam and Hector were amazing and made everything flow nicely. I am extremely grateful that we chose Crystal Springs Resort, specifically the Emerald Ballroom at Grand Cascades and will cherish the memories forever. 

a, our day of coordinator. She went above and beyond to make sure our day was perfect. She was so easy to communicate, answering everything right away. Food, drinks, service all amazing. Our guests all tell us it was the best wedding they have ever been to!! 

e an absolute pleasure to work with. Our wedding day was absolute perfection, and it wouldn’t have been possible without this incredible team! They took care of us like family from the moment we met, and we are so grateful to be a part of the Crystal Springs family. Everything about the day went seamlessly—the food was to die for, and everything looked beyond gorgeous! Anything we needed was immediately taken care of, and they truly went above and beyond to be accommodating. Our guests were blown away by the amazing wedding they put on. Many said it was the best wedding food they’ve ever had and the best wedding they’ve ever attended. Please, please, please book your wedding here! It will be the best day of your life—you’ll be treated like royalty, and you will not regret it!

were so lovely to work with and made us feel like ours was the only wedding they were ever going to do! Their professionalism, responsiveness, kindness and good humor throughout the planning process and day of was outstanding. They know all the myriad details that go into making a beautiful wedding and executed them flawlessly. The outdoor ceremony space gave the bride the romantic Spring wedding vibe that she was looking for, the rotunda was such a unique space for the cocktail hour, and the Emerald ballroom with its tall windows and high ceiling was a lovely reception space. Friends and family loved the afterparty in the Biosphere that allowed them to partake in the resort’s unique amenity. And the food, as well as the wine and liquor, were all top-shelf. The package included everything you could want– -they did not start at a base level and then have you pay extra for what you actually want. All of the elements of a beautiful affair are what they provided and the bride and groom could not have been happier. Highly recommend Crystal Springs!

e staff are incredibly nice and very professional.  The staff, particularly, Sara McManus the event planner and wedding coordinator we worked with at Crystal Springs was wonderful. She went above and beyond what was expected on more than one occasion including driving to 2 Walmarts to buy blankets on a colder than expected day for the outdoor ceremony. Everything went smoothly because they know what they are doing.  The food was delicious at every meal, rehearsal dinner, wedding and brunch. It was so nice to be able to have the guests stay at the resort and all the events are under one roof. Where the outdoor ceremony is held, it is very picturesque with the mountains in the background. Our guests were extremely complimentary of the affair and enjoyed staying at this beautiful resort. I would not hesitate to have your wedding here 

it on the big day! Our guests were blown away by the entire experience, and I can’t recommend CS enough! 

de us feel very welcome. We met with the venue wedding coordinator right away while we were  touring. The second we met Sara, the wedding coordinator, we knew we had to book our wedding here.  She made us feel completely at ease with the wedding planning process. She went above and beyond every step of the way, helping us plan, organize, and bring our dream wedding to life. No detail was too small and no request too big—Sara handled everything with professionalism, warmth, and genuine care. The venue itself is breathtaking. From the scenic mountainous backdrop, to the stone lodge, to the pristine golf courses we felt like we weren’t even in New Jersey. It felt like a mini getaway for us and our guests. We stayed the entire wedding weekend. My fiance was able to organize a golf outing his groomsmen which was so much fun!  Our guests are still raving about the entire experience—the stunning atmosphere, the outstanding service, and the delicious food. Every part of the day flowed seamlessly thanks to Sara’s coordination and the amazing venue staff. Our maitre d Hector was absolutely amazing and kept the day running seamlessly. His calm, warm, and patient presence was such an important part of our day. My bridal attendant Ann also assisted me every step of the way and made sure I had everything I needed and always a full drink in my hand! The entire Crystal Springs staff from the front desk to the servers to the bell hops to the bartenders were all lovely and guests continued to rave about the top-notch service they experienced.  Due to inclement weather, the staff had to move our ceremony inside at the last minute and they did so seamlessly for us and made it look absolutely beautiful in a moments notice. Immediately following our ceremony they set up a surprise champagne tower which was so fun and memorable.  Our cocktail hour was in the Grand Rotunda where we watched the sunset over the mountains. The cocktail hour food was INCREDIBLE. Our guests are still raving about the quality and amount of food.  We hosted our reception in the Big Sky Pavilion and it was perfect. It was the white tent setting we were looking for, but was a permanent temperature-controlled structure so we didn’t have to worry about weather. It was stunning!  And we have to mention the after-party—an unforgettable pool party in the biosphere! It was the perfect, magical ending to an already perfect day. Our guests had so much fun continuing to party in the pool with after party food and an open bar. Guests are still gushing about how fun the after party was! We’re so grateful to Sara and the whole team for making our wedding everything we hoped for and more. If you’re looking for a venue and coordinator who will treat your day like it’s their own, look no further—you’ll be in the best hands possible. We spent the whole weekend at the venue and it allowed us to have more time with friends and family and enjoy the entire weekend which is so special and unique to this venue. 10000/10 would recommend crystal springs for their wedding! 

ything and was always accessible from the early planning stages until the day of the wedding. She was super easy to work with and made sure our desires came to life. We loved her so much and she truly felt like a new friend by the end. She made sure all of my decor and dreams were fulfilled all weekend. Hector our maitre d was also the best. He was so attentive on wedding day. If I need something, he knew before I even asked for it. He and our bridal attendant set up such a lovely candlelit dinner moment in the bridal suite for my husband and I to enjoy our cocktail hour food together and have some quiet drinks time together. Hector made sure my shoes and dress were comfortable during the big day and I always had a fresh cocktail available for me. Our bridal attendant, Anne, was also amazing. She was the sweetest and also so attentive to all of my needs throughout the day. Her and hector made an amazing team and made everything look so seemless. They ensured I had a stress free day and that I could just enjoy everything and be in the moment. They also boxed up so much of our food for us to take home and enjoy the next few days following the wedding. I am so happy they did that and I got to try everything I missed on wedding day. All of our guests had amazing things to say about the people and the venue. We truly had the most perfect experience and I would highly recommend this team!

ouple of years ago and came back to visit NJ to search for our perfect wedding venue.  Instantly, I was in love with both properties we had toured at Crystal Springs Resort.  First, we went to Minerals to look at their Outdoor Pavilion. It was simply gorgeous and the property was so much fun. The hotel room had a fantastic pool area, gym, and arcade! The personnel were super friendly and accommodating.  Next, we went over to the Grand Cascades Lodge and was given a tour by Jean. Once we drove up the driveway I was in love with the property that was nestled in the mountains and surrounded by trees.> that I knew would look amazing in October when the leaves all started changing.  Jean was fantastic to work with when it came to what we were looking for. I.e. venue, accommodations, rehearsals, after party’s. They have it covered. We were able to get a hotel room block secured for our guests for both properties so guests would be able to book slightly cheaper rooms at Minerals. We were also able to secure transportation for the day of for those guests through the property.  But it was a one stop, all inclusive wedding package! The food was phenomenal, the cake a drinks were awesome. I had gone through New City Florist for the most gorgeous flowers, but the fact that the resort had mums and foliage everywhere added to the ambiance! We met our Event Coordinator, Sara M, during our  wedding tasting. She was a life saver throughout the entire planning process. Every time I would have a question or inquiry, she would have an answer or solution. Her energy and enthusiasm created the perfect atmosphere for wedding planning. It definitely kept me going on days I was feeling a little overwhelmed.  The day of our wedding was like a dance. Everything had been planned, coordinated and organized. The day flowed smoothly, just a little too quick! :)  For the bridal suite we had Lena and Anna, our room attendants. Lovely and fantastic!  Both Sara and Hector, our Maitre D, were with us throughout the start of the ceremony to the end of the reception, making sure we stayed on schedule. They even made sure we were able to eat at cocktail hour and see the Emerald Ballroom set up before any of the guests entered..and may have practiced a quick first dance. I can’t describe how appreciative I am to have the entire CSR team supporting us throughout our wedding experience!  We had our rehearsal dinner in the wine cellar the night before. The ambiance of the Bordeaux room was perfect. And once again, the food did not disappoint! They have a wine tasting and tour there as well, which we ended up doing twice. One other time with my bridal party.  I used the Hair and Makeup Stylists through the resort Spa and had a trial run done at Elements. Again, everyone was so sweet and professional. And they definitely know how to glam up even a tom boy such as myself.  The rooms are gorgeous and convenient. I would definitely pay slightly extra again for the 1 king bedroom suite. It was nice to have a full kitchen and balcony. My sisters had gotten regular rooms, which were still great, but I love the option of heating up some late night snacks. Our room actually came with the wedding package! And we chose to extend and extra 2 days.  I would highly recommend this venue. Thank you CSR! 

on 10/17/25 but we booked with Crystal Springs in April of 2023. From day one, they ensured that our needs were met with email check ins and every time we went to the property, we were always treated like VIP guests.  Once we got closer to our wedding, that’s when the real fun began! Our wedding coordinator, Sara, was out of this world amazing!! She would check on us, ensure we had everything we needed and would let us bounce ideas off of her when needed, she is simply the best. Any question, comment or concern I had was met with professionalism and reassurance that things were perfect.  Then came wedding day!!!!! The team went ABOVE and BEYOND! They ensured we always had food, water, drinks and anything else we needed or requested to have the best day ever. They were incredibly punctual and our whole day went off without a hitch. The team was so great all day.  They set up a beautiful, private moment for us before the reception and it’s a memory we will cherish for the rest of our lives.  Even during the ceremony, my dress had ripped and they pinned me in. During the reception, a guest stepped and ripped my bustle and my banquet manager, Hector, literally sewed my dress back up so I could keep dancing and it wouldn’t get ruined!!! He managed to sew it up in literally 5 minutes!  As a professional event planner, working with the staff at Crystal Springs was a dream come true. They’re the absolute best at what they do and you can’t beat the location. I’d get married again every weekend if it meant I could go back to Crystal Springs!! 

itch on the day of our wedding thanks to our amazing wedding coordinator through the resort, Sara. Through the whole planning process Sara was very attentive and made sure to answer all our questions. The day of the wedding was seamless and stress free thanks to Sara coordinating the day on our behalf. The food at the resort was absolutely AMAZING and I still get compliments from my guests about how incredible all the food from cocktail hour to dinner to desert was. The resort has beautiful mountain views and with the fall foliage on the day of my wedding served as the perfect back drop for all my wedding photos. Some of my guests even made a long weekend out of my wedding to stay at the resort longer and enjoy the various amenities at the resort hotel. I could not have had a more perfect and beautiful wedding day thanks to the staff and efforts of crystals springs resort! I highly recommend to any bride looking to check out crystals springs as it gave me the most perfect wedding day ever!

istened to every concern, encouraged our ideas, and supported us through rain forecasts and last-minute adjustments without ever missing a beat. The team truly kept our options open until the very last possible second, giving us the best chance to have the day we envisioned despite the weather. On the wedding day, Sara even helped me into my overskirt before the ceremony to keep us on schedule — such a kindhearted gesture that meant so much. She brought our vision to life with grace and ease, and we consistently felt special and cared for. Our maitre d’, Hector, was absolutely incredible. He kept the night flowing seamlessly, making sure we had quiet moments together, and ensuring our glasses and plates were never empty. The bridal attendants went above and beyond (even checking in on our 4-year-old and surprising her with crayons when she mentioned she liked to color!). The staff thought of everything, from having a golf cart ready for our elderly guests to making sure every detail ran smoothly, which put our minds completely at ease. The food was immaculate (our guests are still raving about it), and every single staff member was warm, genuine, and accommodating. Beyond the wedding itself, our guests absolutely loved staying on property. They raved about the incredible restaurants, the endless activities, and the fact that there was truly something for all ages. The lodging options made it easy for everyone to be comfortable, and the resort had such a lively, welcoming atmosphere. And of course, the view, the view, the view! In late September, the scenery was absolutely breathtaking, day and night, and made for the most stunning backdrop to our celebration. With so many beautiful spaces on property that can be customized to fit your vision, Crystal Springs is truly a dream venue. The views alone make it unforgettable, but it’s the people who made it extraordinary. We can’t recommend them highly enough.

. From start to finish, the entire Crystal Springs team went above and beyond to make our wedding perfect. Our coordinator, Kathleen, was absolutely amazing. She was incredibly responsive, organized, and always had the best recommendations for us throughout the planning process. Tom, the head of food and beverage, was also a dream to work with—so kind, helpful, and genuinely passionate about making sure we had the best cocktail hour and reception menu. (Food was super important to us, and it exceeded all expectations!) On the day of, Hector, our maître d’, and Ann, our bridal attendant, were both incredible. From bringing us breakfast, mimosas, and beers throughout the day, to bustling my dress and taking care of anything we needed, they were there every step of the way, making sure we were comfortable and stress-free. The venue itself is absolutely beautiful—especially at sunset in the middle of the golf course. Our guests raved bout how beautiful everything was, how delicious the food was, and how smoothly the whole evening ran. We couldn’t be more grateful to the entire Crystal Springs team. Their attention to detail, warmth, and professionalism made our wedding day unforgettable. If you’re looking for a venue that’s not only gorgeous but staffed with truly amazing people, we highly recommend Crystal Springs Country Club and Big Sky Pavilion!

g us around when we first saw the venue and putting together our contract, Sara guiding us through every step of the way, to Hector, Anna, Lena and everyone else going above and beyond on our wedding day. It truly was incredible.

ding up to the wedding and day of, and helped ensure everything ran smoothly. Hector the matré d went above and beyond; he even helped sew my dress when the strap broke! Every staff member was welcoming and helped made our day so special. Our ceremony outside was gorgeous and reception and cocktail hour was exactly as we pictured it. Could not recommend enough!

ils and questions. Kathleen, our coordinator, was equally as responsive and helped us plan and coordinate in a seamless way. Hector, Ann and Lena were awesome the day of and made sure our day was as perfect as it was. We are very grateful to each of them!! Our cocktail hour was in the Grand Rotunda. Our guests raved about how great the food was, the tons of options that were available, and how beautiful the space was. We chose Big Sky Pavilion as our reception venue, however there are others to choose from. We chose it because of its neutral decor and the floor to ceiling windows at the back of the “tent”. It really was such a beautiful venue, especially at sunset. For dinner, we had the cannelloni, sea bass and filet mignon as options. We were lucky enough to try them all and they were all great! The only drawback we observed was one of the bars at the reception was not ready for our guests when they entered, either did not serve or ran out of our signature drinks, and closed earlier than the other bar. Regardless, we are looking forward to going back to Crystal Springs in the future, as it will always be such a special place to us! Again, we thank our team, the kitchen, the waitstaff, and all the behind the scenes people who helped make our wedding day a memory we will cherish forever!

l. She was so helpful answering all our questions and calming my husband’s nerves the morning of my wedding! She, Hector, Ann, and Lena were truly so incredible in making sure our wedding was absolutely perfect. Hector and Lena spent our reception truly making sure we were happy and had everything we needed. Our guests were so pleased with the wedding and we couldn’t recommend this venue and this team more.

our every need and detail. They anticipated things before we even asked, ensuring that every little aspect was perfect—down to the tiniest finishing touches. They seamlessly coordinated our big party (and our wonderfully opinionated family!) with patience, professionalism, and genuine warmth. The food was absolutely incredible—our guests are still raving about it! And when a terrible storm rolled in on our wedding day, they handled the situation with such grace and speed, effortlessly transforming our ceremony into a gorgeous indoor celebration without us lifting a finger. Because of their hard work, we were able to simply enjoy every moment, stress-free. It truly was the best day of our lives, and we owe so much of that to the exceptional team at Crystal Springs!

te! Our coordinator, Sara, was truly a lifesaver. When unexpected rain forced us to move our outdoor ceremony indoors at the last minute, she handled everything with calm professionalism and grace, making sure the new setup was just as beautiful and seamless as we had hoped. Her attentiveness and quick thinking saved the day, and we are so grateful. A huge shoutout to Hector and the rest of the bridal attendants — they were incredibly kind, attentive, and always one step ahead, making sure we and our bridal party had everything we needed. From bustling the dress to keeping drinks in our hands, their service was above and beyond. And the food... wow. Every single guest raved about how delicious it was — truly to die for. It’s rare to find wedding food that’s this outstanding, and the entire menu blew us away. Our guests were equally impressed with the level of professionalism and hospitality shown by every member of the staff. The entire day ran like clockwork, and we were able to truly relax and enjoy it thanks to the amazing team at Crystal Springs. This is a five-star venue at a fantastic price, and we wholeheartedly recommend it to any couple looking for a beautiful, stress-free wedding experience. Thank you to everyone at Grand Cascades for giving us a perfect day!

o finish, she was organized, thoughtful, and incredibly calming. Every detail was handled with care, and our wedding weekend ran flawlessly because of Sara. We were able to fully enjoy every moment knowing everything was in expert hands. We truly couldn’t have done this without her! We love you Sara!!!!!

ect and she was there to take care of all of our needs. We could not have been happier with wedding and the staff at Crystal Springs.

seamless, stress-free, and truly magical. Our wedding coordinator, Sara, was an absolute godsend. She wasn’t just organized and responsive she was fully committed in making sure our day was perfect. From day one, she made the planning process feel easy and exciting, always making sure we felt heard and supported. On the wedding day, she was everywhere at once, coordinating vendors, managing the timeline, and even helping me bustle my dress when no one else could figure it out! It’s little things like that, done with such grace and kindness, that I’ll never forget. The venue itself is breathtaking, gorgeous grounds, stunning views, and elegant indoor spaces that create the perfect backdrop for a fairytale wedding. But what truly sets Crystal Springs apart is the exceptional staff. Our maître d’, bridal attendants, servers, and all staff involved were simply phenomenal. They anticipated every need, calmed every nerve, and went above and beyond to make my husband and me feel completely taken care of from start to finish. And the food, wow! Every dish was not only delicious but plated beautifully, like a work of art. Our guests are still raving about it! If you’re considering this venue for your wedding, I recommend it without any hesitation. Crystal Springs gave us the wedding of our dreams, and I will forever be grateful for the unforgettable experience they created for us.

ransportation for our guests since we had a lot of people traveling in to Jersey for our wedding. Everything about the day was fantastic. Lee was our coordinator and she was so helpful leading up to the wedding answering all my questions and she set up all my decor the day of so I was able to just relax and enjoy! Our maitre’d was Mark and wow he was AMAZING. The reception was absolutely perfect - he also drove us around for our first look and was an expert veil tosser for our pics lol. Everyone raved about the food!! It was so good I wish I ate more. Easily the best food I’ve ever had at a wedding. Mark even made us plates and drinks for us to have during cocktail hour in private and it was so nice to have that moment together and enjoy the food at cocktail hour before we got to talking to everyone! I wouldn’t change a thing about the venue. We ended up moving inside for ceremony time because of a risk of rain. The rain held off but it was still beautiful inside! We only did our block at Grand Cascades, but we did have a few people who chose to stay at Minerals. GCL was great and we were so happy with it! We didn’t hear anything about Minerals from our guests but reviews were not good online so I didn’t set up a block there.

ious notes on all our requests and executing beautifully on our wedding weekend, the resort and our wedding coordinators exceeded our expectations! Being that we had an Indian wedding, we were a bit nervous initially about CSR, but Kathleen and Dana quickly put our nerves at ease with their professionalism, organization and kindness. It was a pleasure working with them to plan the wedding weekend of our dreams. We received numerous compliments from guests and our vendors about the beauty of the resort and are so lucky to have gotten married there. We would highly recommend getting married at Crystal Springs Resort and hosting other wedding events there as well!

dinator Sara and her team were amazing from start to finish. When we were planning our wedding there were so many things we didn’t think of, but after meeting Sara she helped us imagine the perfect wedding. Everyone that was a part of our wedding had an amazing time and were so happy about how everything turned out!! It was the most perfect wedding that we could’ve ever hoped for. Thank you Sara and the whole team at Crystal Springs!!

entire staff was so friendly and professional. Everything from touring the venue, to signing the contract, to planning and coordinating for the big day was a breeze. We would do it all over again at Black Bear, it was the best!

d Lee Wilde as my coordinator. Lee was lovely- she was always available, provided great support and ideas. On the wedding day, there were some weather concerns and she kept me very calm and attended to every need- even offering to run to Walmart for missing shirt cuffs! She was constantly checking in on me and making sure bridal suite was well stocked with food and champagne. Then Mark was our maiitre ‘d for the ceremony and although I was losing Lee, Mark was equally as helpful! He made sure all the timing was on point and also helped with weather concerns. I was so stressed but when Mark told me it would be ok- it was! He said we were going to wait out the storm and start later and that’s what we did - and not only did we get a beautiful rainbow but my dreams of the outdoor ceremony came true. Overall we had a great experience with Crystal Springs and I would highly recommend!

d and booked with Julie who was a gem! Our day of coordinator was Silje who was so sweet. The entire staff at Black Bear was so kind to us and our guests, very professional. Our Maitre D for the night was Mark and he was so attentive and kind to us, we felt like royalty! We had one hiccup during the planning stage, but it was immediately and professionally rectified. We felt like everyone went above and beyond for us! The after party at the Biosphere Pool was so unique and our guests said they will remember it for many years to come! The food and drinks, from welcome drinks, cocktail hour, dinner, desserts, and the after party, were absolutely phenomenal! We can't say enough great things about Crystal Springs/Black Bear!

mazing helping me get ready and helping me with everything. Honestly ended up being such an amazing day, better than I even imagined !!

married at their Sweetgrass Pavilion venue (ceremony in the Minerals Hotel garden, reception in the Sweetgrass Pavilion) and I could not think of a more perfect place to have done it at. Getting married these days is incredibly expensive, but the packages offered by Crystal Springs truly help you get the most bang for your buck. Our wedding package made planning SO easy and took so much off my plate, because so many things were already included in the package. The entire staff was so incredible. Dana Mankin-Cintron was a God-send throughout the entire planning process and even on the day-of the wedding. She made sure everything was in order so that I never had to worry for even a second. Kaya, my bridal attendant, was absolutely wonderful. She knew all the best spots to take our couples portraits and made sure my husband and I were eating and drinking all night. She also captured a ton of behind-the-scenes photos and videos and compiled a wedding-day video for us which was totally unnecessary but so so appreciated. All of our guests had such great things to say about the day, the food, the venue, and the wait staff. One of my friends is getting married in 2025 or 2026 and I already recommended Crystal Springs Resort to her and plan to recommend it to anyone else looking for a wedding venue in the future!

eathtaking—every detail, from the stunning surroundings to the elegant decor, contributed to the perfect backdrop for our special day. I have to give a special shout-out to the incredible staff, especially Jean, Kathleen, and Hector. They went above and beyond to ensure our day was flawless. From accommodating every request to providing top-notch service, they made us feel like royalty. Hector and Kathleen were there for us every step of the way, ensuring everything ran smoothly and seamlessly. They took care of not only myself and the groom but the entire bridal party, making sure everyone felt comfortable, relaxed, and well taken care of. I truly cannot express enough how grateful I am for choosing this venue. The level of care, attention to detail, and professionalism we experienced was unmatched. Thanks to their hard work, our wedding day was a dream come true, and I will forever be thankful for the amazing team that helped make it happen. It was truly an unforgettable day, and we couldn’t have asked for a better venue or team to make it all come to life.

l day. From the moment we met with Lee, our original sales rep, we knew we were in good hands. She helped us visualize our dream wedding and provided invaluable guidance throughout the planning process. Our wedding coordinator, Sara, was exceptional. She was incredibly organized, attentive to detail, and always available to answer our questions. Her flexibility, professionalism and expertise made the entire planning process stress-free. Our maitre d’, Hector, was equally impressive. He was courteous and ensured everything ran smoothly on the day of the wedding. His attention to detail and ability to anticipate our needs were truly remarkable. He was always available to answer questions, offer suggestions, and troubleshoot any issues that arose for the entirety of the night not only for us, but our guests too. Caitlin, our dedicated bridal attendant, was a lifesaver throughout the entire day. She was always there to assist us, from holding our personal belongings during photoshoots to ensuring we stayed hydrated and nourished. Her attentiveness and care allowed us to fully enjoy our special day without any worries. One heartwarming story that highlights the exceptional service at Crystal Springs involves a staff member who offered to give a guest a ride on a golf cart. When the guest was unable to ride due to a dirty passenger seat, the staff member graciously offered to ride on the back, allowing the guest to drive ensuring she arrived safely and comfortably. This is just one of many stories we've heard from our guests about the kind and accommodating staff at Crystal Springs. Overall, our wedding at Crystal Springs was an absolute dream come true. We are eternally grateful for the perfect evening and the unforgettable memories we made. 10/10 would recommend!

as possible. My event coordinator Sara was excellent and took care of all my worries. It was the most beautiful day of my life and I am so grateful for Crystal Springs and the staff for pulling off the most magical event. Friends and family have all said it was the most beautiful and magical wedding they've ever been to!

Crystal Springs and their staff know how to turn the bad, the ugly into something beautiful. Most notably, Sara, Katelyn, and Hector. I cannot begin to thank these three enough for really creating the rainbow at the end of the storm. From delivering a sense of calmness to me and my entire family, to really showing genuine support from start to finish. They have a way that makes it all feel so personal. From staffing to views and catering. From the moment I walked the grounds I instantly knew this was the one. Although I looked at one other venue from the moment I was there I knew I didn’t want to continue searching. This was it. The views are absolutely magnificent. A different realm of calmness! Their food was exceptional. Not just the cocktail hour but the entire buffet style that we chose. Everyone has been raving about the food! The amount they sent us home with will nearly feed the two of us all week. If you’re on the fence and deciding, pick Crystal Springs! It will truly be special with the touches of Sara, Katelyn, and Hector.

ll of my many questions. She took the time to speak with me and my parents so we understood everything. I was nervous about not having a day of coordinator but once we started the rehearsal, I knew I was in good hands. Kaitlyn was my evening bridal attendant and she was just phenomenal. She knew what I needed before I even asked. Drink was getting low? I had a fresh one in my hand before my last sip. She knew exactly what needed to happen without ever meeting before my wedding day. Now Hector, my amazing Maitre D. We met back at my tasting but did not meet again until my wedding day. We met briefly just to go over service one last time and everything was flawless. He prioritized my wants and needs above everything else. He made sure my husband and I had everything we needed and made sure we were happy. My day wouldn’t have been perfect without these three and I am so grateful I was able to have my wedding at the Grand Cascades Lodge. The only con and I won’t even deduct a start for this, was one front desk agent. On more than one occasion, I had guests reach out and tell me that someone at the front desk was rude and was giving them trouble with booking a room. Thankfully when I brought this up to the team, it was addressed and there were no further issues. Overall, if you find a date at Crystal Springs and they are in your budget, book them. You won’t regret it.

veniently close to hotels to accommodate most of our guests attending the ceremony and reception. Crystal Springs Resort is not only the venue, but also the hotel. It also had the event space for our reception and After Party. It is a one stop shop which made it incredibly easy on us when planning our wedding. Once we toured the grounds and met with their wedding services team, we fell in love and knew it was a perfect fit for us. The resort is gorgeous and did not feel like a wedding factory, like a lot of other venues do these days. The staff were so detail oriented, professional and walked us through every detail. Our wedding coordinator, Kathleen, was amazing. She is responsive, professional, and genuine every step of the way. We could tell she truly cares about making the day as special as possible while also helping to advise on certain details that we either hadn’t thought about or planned. Hector, our maitre d, was amazing and helped the timeline of our wedding run flawlessly due to his hard work throughout the whole night. Crystal Springs Resort is known for their incredible food and they sure hit the mark. Everyone who attended marveled at the food and drink. Their stunning hotels provided our guests with comfort and assistance and the entire staff went above and beyond in delivering a premiere experience. From our unforgettable ceremony in the Wedding Garden, to cocktail hour in the Rotunda, to the reception in the Emerald Ballroom, to our after party in the epic Biosphere, it was the perfect day. It was a no brainer for us in choosing them and we highly recommend using Crystal Springs Resort! We had the wedding of our dreams and would choose them again and again!

g weekend and everything was top tier, organized and went on without a hitch (at least from what I know). It was exactly what we wanted and more. All our guests were on site for the weekend enjoying and amazing experience and mini getaways. The event/wedding team is incredible. Lee, Kathleen, Hector, Tom and everyone we worked with for the year of planing was kind, excited for us, helpful, attentive accommodating and always looking for solutions to help us and our vendors make our wedding weekend come to life. The service, food, and event spaces are perfect. There are so many capabilities and the property is gorgeous. If you are considering having your wedding at CS don't hesitate and book today. If we could throw our wedding 20 times over we would not change one thing.

views and beautifully manicured grounds. The staff was exceptional, attending to every detail with professionalism and warmth. Our guests couldn’t stop raving about the delicious food and elegant atmosphere. From the luxurious accommodations to the impeccable service, everything exceeded our expectations. Crystal Springs Resort truly made our wedding day magical, and we couldn’t have asked for a more perfect venue. Highly recommend for an unforgettable wedding experience!