I used Custom Made Video as my videographer for my wedding. Carlos was AMAZING. Our initial consultation was like 2 hours long, because he let us pick any random video and watch it, to see what the whole thing would look like, versus a compalat...ion of a bunch of videos smushed together. I felt at ease with Carlos from the first second, he really took the time to answer all of our questions. Carlos was super responsive, super accomidating, funny, wonderful, and so helpful. Carlos was not interested in nickle and diming us either, he didn't have strict time limits with his packages, and wasn't (and didn't) charge us by any amount of minutes over the package or anything like that. He was willing to go the extra mile for anything and everything!! I thought I was going to have an issue transporting the guys to the venue, and he even offered to pick them up for me! He was worth EVERY SINGLE CENT that we paid! The video was beautiful, and far exceeded my expectations. He also paid immense attention to every detail. The case was beautiful; the pictures and everything. The disk itself had our picture and names on it, an insert with pictures and names. Everything about the video/carlos/experience was wonderful, I could not be happier!