D. Schuler's Fine Wine & Spirits

Always super helpful and the bartender was super friendly. Absolutely amazing from start to finish.

As soon as I called D. Schulers I was greeted with awesome customer service. The price wasn't nearly as much as I had expected I thought it was very reasonable. They had great reccomendations for what and how much we needed to serve our guests. They sent me a quote very promptly and always were available and willing to help with any changes I requested. 4 instead of 5 stars only because at the last minute they thought we needed 4 extra bottles which honestly wasn't a big cost but we were tight on funds at the last stretch and would have liked to add them initially. But, the bartender was Great and friendly towards the guests and everyone was happy!

I should have gone with my gut when things first started to go down hill with Schuler’s months before my wedding. My event coordinator would disappear and I would send emails requesting information and find out that I had been reassigned. This happened THREE times during the planning process! I was so upset and eventually brought my concerns to the owner. She attempted to reassure me that turn over happens but actually alienated our working relationship. She was so condescending and when I paid my final invoice she even put “stay in touch” as her sign off. Really??? After months of your staff abandoning me and that’s what you put? Then t the wedding, we had record high heat. I’m talking 97 degrees at an outdoor wedding. We had a paid for a full service bar and we found out just before dinner that they were telling our guests that they wouldn’t give them water. Then when enough people complained they handed them cups and told them to go fill it from the garden hose or inside the bathrooms. I also found out from many guests that they were told they couldn’t throw their cup away and get a new drink because they were low on cups. Not to mention we paid for them to be on site and ready a couple of hours before they actually decided to show. They were scrambling to get champagne on our table for the toast, as we were toasting! This followed by then not allowing us to keep all of the alcohol we were told that we would be allowed to keep afterwards. Stay far far away! Not worth the stress!

Embarrassed and disappointed doesn't begin to explain the sentiment (thankfully) after my wedding and not during the wedding. I must admit, leading up to our big day, the staff including Rebecca and Jane were very helpful, friendly, and willing to answer any questions I had (this is why I gave two stars). However, after the wedding, I realized that there was #1 no glassware and #2 no regular coke at the bar. I knew my drink tasted different (it had Coke zero as a mixer) but I was obviously wrapped up in trying to enjoy my night to investigate further. I was told from the beginning that glassware would be available for our big day. It was only after the fact that I was told that my venue needed to have a dishwasher. I felt misled as I was assured numerous times that glassware would not be an issue as my venue had a sink and drying racks available. I was not down at the bar very much during the wedding. However, my mother noted that the bartender (a young man) was on his phone and even found him several times stooping behind the bar to text. Very unprofessional. Lastly, no regular coca cola at a wedding with liquor? I would have sent someone to pick up 2 liter bottles of Coke so that my guests and I could enjoy our mixed drinks. After the fact, I was told that the company had the right to substitute (i.e. for Coke zero) in the event of ordering mistakes, limited quantities, etc. After voicing my complaint, very little was done to rectify the situation. I essentially received an email stating an apology and that the bartending staff will be spoken to "go over the situation". I unfortunately have NEVER felt compelled to give a bad review, but in doing so, I hope to help another future bride prevent any disappointment or embarrassment.