Dallas Oasis

Our initial contact left the company and we were saddled with Hannah. An unprofessional child who knows nothing about the rules of the establishment and apparently knows nothing at all really. We were promised a glamorous full service experience what we got was: 12k+ up front for access to the site (house, pool, event space). What we didn’t get: Any answers to questions. A working ice maker in the suites/house. The event kitchen ice maker is limited to just the kitchen and they will harass you about using the ice for anything but event drinks. The bridal suite has a crusty old mini freezer that never produces any ice. A working kegerator. Advertised but it’s unplugged in the kitchen and you are not told to bring your own tap kit AND ice AND bucket. They apparently have zero trash bins or tubs to assist with their broken equipment and they have little faith in their industrial ice maker. I was strongly encouraged to provide my own ice. I read a review and learned to ask. The keg sat in front of the kegerator on the floor. There is also no dolly for use and zero assistance unloading all the supplies they DO NOT include in the hefty price. A clean margarita machine (150.00 rental). It was dirty and the check in person started cleaning it after I had to lose it on her because she told us we couldn’t park at the venues entrance while we were unloading supplies by ourselves because 17+k dollars does not buy help for that. Working plumbing or pot holders in the house where the kitchen is and where you are encouraged to “hang out” pre event. Apparently as long as you don’t need to heat food or wash hands in said kitchen. You also don’t get a complete breakdown of what is required of clients. Remember I paid in full two years in advance. I was not told I was required to have event insurance until 2 DAYS before the event. Via email. That 12K we paid up front did not include 150.00 rental for a wooden arch with draping that my planner had to redo because it looked like a teepeed tree and check in person lied and said the planner approved it. (This is why the talking to happened before the margarita machine cleanup). The projection mapping is really cool but you pay 4K extra! for what is advertised as a professional lighting tech running your visuals. What you get is an idiot with an iPad picking pre-programmed scenes and then not programming it correctly. A spotlight costs 85.00 extra. So that’s 12k up front+4K for visuals+all the nickel and dime stuff. You will still need to come out of pocket for linens and tables once you reach a certain number, lighting options which start at 5K now, microphones or speakers, any decorative accents. Finally the price tag does not include a cleaning crew, that’s extra or you and your wedding party are doing the work. The cost does include a day of planner or vendor host who tells you they will be there the whole day but then emails your planner the day before saying just kidding they will show up an hour before your event and never interact with you. Spend your money somewhere else. This place is pretty but in order to make it worth the cost they need to do much much more.

The Dallas Oasis is an absolute DREAM. The staff is incredibly attentive and accommodating, and treats you like royalty. My husband and I absolutely loved having our special day there, and couldn't imagine getting married anywhere else! Seeing everything come together so perfectly was surreal. I still can't believe we had such a magical day! We were on cloud 9 the entire night and our guests showered us with nothing but compliments regarding the entire experience. Must haves are the projection mapping and an outdoor ceremony if that's something you're into. The pictures we got with the waterfall are my favorite!

Beautiful venue, Ariel made the experience so wonderful and easy going for us! Would definitely recommend to anyone wanting a wonderful wedding experience! Ariel will make it amazing and special!

This venue is absolutely beautiful! Olivia was wonderful during the wedding and definitely made it one to remember! :)