Dallas Palms

I truly hoped to never write a review like this. After our wedding on March 29, 2025, and a follow-up email to Dallas Palms on April 10 (to which we’ve still received no response as of April 22), I feel it’s necessary to share our experience to help future couples make an informed decision. While our wedding appeared beautiful, it was largely thanks to our family’s effort and the flexibility of our 500+ guests—many of whom traveled internationally. Sadly, behind the scenes, our experience with Dallas Palms was disorganized, unprofessional, and deeply disappointing. • We were promised the full Bellaire room but were only given half due to construction we weren’t properly warned about—causing layout issues and added vendor costs. • Several power outlets didn’t work, impacting our DJ and other vendors. • The restrooms were never cleaned during the event and lacked hot water—guests described them as filthy. • A tent was discussed as a weather backup, but the day before the event we were told it would cost $10,000 and required a week’s notice. Guests were caught in rain with no coverage, and staff offered no meaningful support. • Mopping during a storm created slip hazards with no wet floor signs. • Our detailed seating chart was ignored, despite being confirmed via email and in a walkthrough. The coordinator falsely denied receiving it to family members that inquired. We were utterly confused. • We paid $811 for six TVs to show our wedding film and seating chart—none of which worked. There was no A/V technician present, and we were told during the event that our DJ was supposed to manage their equipment. Needless to state, our short film was never filmed and TVs were never used. • Only one of the two promised security officers showed up. • The day-of coordinator, Cathy, was mostly unavailable, leaving our guests and family to manage logistics during inclement weather. After paying over $35,000+ for solely the venue, we expected a level of professionalism and accountability that was simply not delivered. I spent parts of my wedding day overwhelmed and in tears. The lack of communication before, during, and after the event left us with stress and regret during what should have been one of the happiest days of our lives. If you’re considering this venue, I urge you to ask very specific questions, get everything in writing, and have back up plans despite what is agreed upon to ensure your wedding is executed properly - Dallas Palms simply just did not execute. I wouldn’t wish this experience on another couple.

I had my Sangeet at Dallas Palms, and it was absolutely amazing! The venue is gorgeous and has such a great vibe, it really set the tone for the whole evening. The staff was super helpful and made sure everything went smoothly, which let me actually enjoy the night without stressing about anything. So many of my guests told me how much they loved the place and the overall setup. Big thanks to the team at Dallas Palms for making my Sangeet so special. It was a night to remember, and I’m so glad we chose this venue!

We recently celebrated our engagement party at Dallas Palms, and it was an amazing experience! The venue is absolutely gorgeous, with beautifully maintained gardens and elegant ballrooms. We chose the Belair ballroom, which was perfect for our guest list and had a great mix of indoor and outdoor spaces. From the start, the staff at Dallas Palms were incredibly helpful. Cathy, our event coordinator, was a lifesaver. She made sure every detail was just right and really brought our vision to life with her creative decorating ideas. The chandeliers, wood flooring, and tasteful decor added a touch of class that everyone loved. The food was fantastic, and the service was top-notch. We felt so well taken care of throughout the entire process. The staff were warm, friendly, and made everything run smoothly. I am all in to do my upcoming event as well.

Dallas Palms made my graduation party an incredible experience! The venue was gorgeous, the staff were attentive and friendly, and everything went off without a hitch. I highly recommend them for any event.