Dash's of Old Town

a thief. Beware!

e 2024 for my wedding on July 26, 2024. I paid $300 for the shirt. The shirt was not ready until August 8 and the shirt did not fit correctly. I knew there was a chance the shirt wouldn't be ready in time, however, I was told by Dash's that it was possible. I ended up purchasing a shirt from Brooks Brothers for my wedding that fit perfectly without any alterations needed. There was a major issue with the upper button/section of the shirt that you wouldn't expect from a custom shirt. I took the shirt back to Dash's on October 12 and the owner Victor assured me that they would get it fixed. On November 2, I returned to the store after being told the shirt was ready. When I arrived at the store, Victor told me there was a mistake and the shirt wasn't ready. He said they would have to send it back to the manufacturer. I did not hear back from the store until January 8, 2025 - in which I received a text letting me know that the shirt was ready and that they've been trying to get in contact with me. Prior to this, I never received a call or text with an update. Nonetheless, I proceeded to go back to the store to pickup the shirt, only for Victor to tell me it wasn't ready. He told me that there's a piece he was looking for on amazon and other sites that he couldn't find. He went on to ask me to look for that piece as well. Then he alluded to my height as being an issue. Mind you, Victor is an inch taller than me. Not only that, it was a custom shirt. So that's a poor excuse. At this point, I am frustrated because I paid $300 for a custom shirt that wasn't done correctly. Till this day, I have yet to receive the shirt. I've requested a refund and Victor refuses to give me one. His reasoning - "they are a small business." There has been no attempt to make things right by resizing for a shirt, or offering me anything to make up for the mishap.