DeScenza Diamonds

the Peabody Descenza's team!

start Stephanie and the entire staff was welcoming, friendly, professional and patient! I had a ton of questions, and even called a few times, and Stephanie was always so kind and took the time to make sure I absolutely loved my ring! They are so knowledgable and will truly take the time to work with you! Thank you again!! :)

ttle change to my wedding band but my mom would say, “it won’t make you happier” and I was happy so I let it go. I recently had cancer and the husband I thought I knew turned out to be even more awesome! The day before I headed into surgery I stopped by DeScenza in Peabody and explained the change I wanted made to my wedding band. I wanted my ring to be as perfect as I felt about my husband and the rightness of our crazy fast decision to marry. The sales woman was lovely! She assured me that people make changes to celebrate anniversaries or other special occasions (or just because they want to!). I hadn’t told her my reason but she treated me as they do all their customers – she recognized this ring was very important. They did a beautiful job with the ring and my mom was wrong this time – I am even happier.

ed to find the perfect diamonds as we were. The entire process was so special for both of us, and that was clearly attributed to DeScenza and their staff.

re helpful. She educated us on the diamonds, was very informative, so friendly and took the time to show us so many rings. A month later I received the engagement ring of my dreams. The ring could not have been more perfect. My fiancé informed me Donna was the one who assisted him in picking out THE MOST BEAUTIFUL engagement ring. Thank you DeScenza and Donna! Jennie

I was unsure and wanted to keep looking at others. At this time a few other sales ladies came over and was offering advice and making me feel like a princess playing dress up. It was great. I did go back one other time just to make sure it was the one I wanted and to take a photo so my husband would know the right one. He did go back alone and when he pulled out the photo Joanna quickly told the other ladies "She is getting her ring" He said it was funny they remembered me and were genuine in their excitement. I have now been back several times to purchase birthday and holiday gifts for friends and family. It is my go to place to find a gift without breaking the bank. Knowing I was not making a purchase the day of my first visit and never made to feel less important was a great feeling.

hings about her. She always has a smile on her face and is very welcoming every time we see her. She goes above and beyond to help us find whatever it is that we may be looking for and is extremely professional. We have purchased many pieces of jewelry from DeScenza and Michelle always makes it a fun experience and makes us feel excited to do so like it was our first time every time. When something needs repairs or cleaning or whatever the case may be she makes sure we have our jewelry back very quickly. I could go on and on about how wonderful Michelle is and I highly recommend DeScenza Diamonds and Michelle Roberts. One other person that I would also like to mention is Joanna Surette. Joanna is always happy and bubbly and makes your experience at DeScenza enjoyable. After you first meet her you feel as though she has been a long time friend. She’s also very professional and accommodating. Two lovely wonderful women that I am happy to have met.

sues with the ring including a major break in the band. When that jewelry store would not help us we turned to DeScenza Diamonds for help. They could not have been more generous, helpful and supportive, giving us special attention and helping my husband and I find another band. The situation with the original ring was so disappointing and stressful and DeScenza Diamonds took all that negativity away. My new engagement ring and our wedding bands are perfect. I would recommend anyone to DeScenza's if you are looking for quality diamonds and impeccable service.

las the beautiful FOrevermark diamond that our daughter loves! Couldnt be happier that yet another generation of our family will be with DeScenza from this day forward!

dn't not try to rush me. This was a big purchase and I wanted to be certain I was choosing the right stone. One thing I can say is that choosing the right team and specialist should also be just as big of a decision. Thank you for the beautiful emerald cut ring you helped me put together. I'm happy to say she absolutely loves it.

her time to explain the basics of diamonds, settings and create the most beautiful ring I could have imagined. My ring was sized at a 7 because my husband didn't want to tip me off, so when I needed to go down almost 2 sizes, I was worried I would have to wait for it for a few days. We were so excited and surprised to learn that it would only take about an hour to be resized at the store, and we were able to get on with our day and share the exciting news with our family and friends immediately because of them! We also went with DeScenzas for our wedding bands, and I was able to custom design a band to match and sit flush against my engagement ring. Our rings were created beautifully with attention to every detail, packaged thoughtfully and delivered discretely. We are now lifetime members of DeSecenzas, and will happily use them again for all of our celebrations to come!

wasted and Karen knew exactly what to show me. Other employees interacted with my family and I and offered their assistance. It was a very pleasant and stress-free experience we had and would definitely recommend anyone to go there!

onderful advice, and was overall wonderful to work with. I feel I got a very fair price and had a great overall experience! I highly recommend going to Descenza!

when you find just what your looking for. He went above and beyond and wanted nothing but for me to be in love with the ring I purchased. It doesn't even stop there , he said I can come in anytime to have the ring cleaned or checked and stands behind his product 100%. Everyone that has seen the ring is in awe of how beautiful it is and how much fire and sparkle the ring has. Thank you very much for everything Mike. Rich S

ns so you'll always feel serviced and get what you need. Besides having their own inventory, they can also custom order any piece with their talented jeweler. I found diamond expert Michael Molloy out of the Peabody store to be extremely helpful during my engagement process. He took the time to explain diamonds to me and I never felt pressured by him. He has excellent taste and always offers me the latest styles and classic pieces which is why I keep coming back again and again. I recommend DeScenza to all of my family and friends and no one has ever been disappointed- they are simply the best!

and because of the gorgeous sparkle ✨

Lauren at DeScenza and I knew immediately this was the right place. Lauren was able to take my ideas and feedback and put together the exact ring I was looking for. She very quickly understood my vision and I can't say enough about the level of customer service I received. I can't wait to work with Lauren at the Framingham store on our wedding bands later this year. The fact that the ring came from my home and has a little touch of Boston makes it mean that much more to me. From, Lindsey my new fiance: "I love my engagement ring, it's so beautiful and just what I wanted. I am so happy that DeScenza had the perfect one for me!"

ld like. She showed me a few different styles and helped narrow down exactly what I was looking for. Karen showed me all the style rings that were within my budget until finally I found one that my heart fell in love with. She helped me make one of the biggest decision of my life without trying to lead me away from what I truly wanted and what I knew my wife would love. I 100% recommend anyone and everyone to DeScenza's in Peabody for their beautiful diamonds and jewelry and friendly professional staff. I can truly say that I had made the most confident decision of my life thanks to DeScenza's and I can also say they have won me over as a lifetime customer!!!

. The young lady never pushed anything on us or tried to change our mind from what we wanted. My husband chose a beautiful platinum wedding band for himself and we got two matching bands to my ring. Not only does the Peabody location have jewelry but they work an amazing cake company that I got my wedding cake through. I would recommend this location to everyone. Amazing jewelry, staff, and location .

then I have introduced my mom to DeScenza and they have become her jewelry go to for her emerald jewelry!

nitely come back in the future.

jewelry often, but when we do, we always go to DeScenza. We bought our engagement and wedding rings there many years ago and had such a great experience that we keep going back. They have the beautiful, high-quality jewelry I love and always provide excellent customer service, and perhaps even more importantly, the piece of mind in knowing that we will never have to overpay. I highly recommend DeScenza Diamonds, especially in Peabody.

r the extras! I hit the "sale of the century" and boy was it! I picked a beautiful 5 diamond band that is stunning! Paul MacIsaac was so kind, fun to work with and knowledgeable! They even had refreshments! I love DeScenza and their friendly, fun and informative staff! I highly recommend them.Thank you Paul.

a diamond band to go with it. A few weeks ago I purchased another diamond band to go with my set during the sale at the Peabody location. Joanna & Robin were extremely helpful in helping me find the right band at the right price. The set looks gorgeous all together! The staff here is extremely helpful, knowledgable and they take the time to listen and find the perfect item you're looking for. I would never consider going anywhere else for a fine jewelry purchase.

eautiful

ught that picking out an engagement ring, something so important in my life, could have gone any smoother! Thank you, thank you, thank you to Robin, Joanna, and Descenza's!

and everyone involved.

won't find a better price anywhere! Our rings are gorgeous. I highly recommend any of the DeScenza Diamonds locations!

escenza's was nothing short of amazing in helping us. It is beyond my wildest dreams and mother in law smiles every time she sees it. They were even able to find the perfect matching band. It's like getting married all over again but with the same love of my life:) Thank you Descenzas for an incredible experience:)

se! The Hingham location is where we went and we could not be happier with the service from Zelig and Gary!

y, my engagement ring is missing a diamond before I even get married, and they could care less about fixing it. The real kicker: it was just checked by DeScenzas, not more than two weeks ago! I’m not even wearing it. When your co-workers notice a diamond is missing in your fairly young engagement ring, it’s an embarrassment to you, and it’s an embarrassment to the poor guy who fell for buying it. Including the bands, we’ve sunk $5,700 into DeScenzas as a couple. My fiancé purchased the engagement ring in Boston just last year, but the wedding bands are now in Framingham, and I’ve had terrible experiences at each store. For my personal favorite, after my side-stone disappeared, I called the Framingham location at 5:30 knowing they close at 6, asking if I should stay in traffic if I knew I would be a couple minutes past 6…Cathy from Framingham said “that’s fine.” I arrived at 6:10, and they refused to help me even after I showed them my engagement ring!! I made it clear that I was told it would be ok to be a few minutes late, and I received one of those “sorry” responses where you know the person thinks it’s your fault. Which it 100% would be if I hadn’t called, but that was the EXACT reason I had! I sat in traffic for an hour each way for nothing. And I have just 1 month until my wedding... which they also know and are unsympathetic to getting it done any faster. This is supposed to be one of the most exciting parts about getting married, and it has been nothing but a headache mixed with frustration and disappointment.

ting shopping trip. I love my eternity band and plan on going back for another :)

m designed setting. It came out exactly as I imagined and it was perfect! I didn't exactly make it easy for DeScenzas (I live in NJ, asked for a custom setting, and had a VERY tight deadline) but they made it all happen-- stress free! Becky was excellent when it came to communication (email, phone, etc.) and made sure the ring arrived when I needed it to. The ring was spectacular, the service top notch, and the experience unforgettable. If you go anywhere other than DeScenza, you're making a mistake!

w York, didn't really know anything about jewellery and was often unavailable at times, I was worried that the process would be long and stressful. However Becky was patient, positive and always ready to communicate and answer any questions, which I greatly appreciated. I was a little off with the ring size, and the band was a touch too big. Becky was able to fix this the following weekend when my fiance was back in town. Many of my friends and colleagues found buying an engagement ring difficult, but my experience with Becky and the team at DeScenza Diamonds was the exact opposite. I would highly recommend them to anyone looking for that special piece of jewellery.

ho would be helping me. She was incredibly helpful. I was able to tell her a type of ring that I was thinking about and right away she was ready with answers, suggestions, plenty of setting types and of course diamonds. Right off the bat I let her know what my budget was and she did everything to make sure my purchase is exactly what I wanted and was in my price range. I was able to actually look at the diamond itself under a lense which from what I understand a lot of jewelry stores won't let you do. I got a crash course in diamonds and what to look for when picking one out. She was patient with me and I could tell that she cared just as much about this ring looking great as much as I did. With this experience and my buddy's experience (he didn't have Cristin but was just as thrilled with the woman that helped him) it goes to show that you can trust the people that work here. I would 100% recommend this to anyone looking for any kind of meaningful jewelry. The ring came out perfect and better than what my "general idea" was when walking in there.

an engagement ring for his fiance as well, and had the same experience. I highly recommend DeScenza!

wanted and what we were looking for. The amount of work that she put in to finding the perfect diamond has gone over very well with my fiancé. The engagement ring is perfect ,more than I could have imagined with my price range and the band matches the engagement ring perfectly. I thank her so much for all the work that she has done and will continue to go to her for all future jewelry decisions!!!

e my ring, making it a full size smaller, without compromising the ring or removing any diamonds. My ring is perfect and exactly what I would have picked for myself. Because my husband had such a great experience at DeScenza Diamonds, we chose to buy our wedding bands there. Because my husband had purchased my engagement ring, we were able to get 10% off of our wedding bands. DeScenza’s has beautiful jewelry and an amazing selection. Michelle helped us to pick out wedding bands, and my wedding band matches my engagement ring perfectly. Everyone we worked with was professional and helpful. I would definitely recommend DeScenza Diamonds to anyone.

how she just made the whole experience so easy and not stressful. From the day that I met her, it was so smooth and easy because of her. Working with my budget and having the selection she brought out was great. I left with a gorgeous ring for my future wife and also enough knowledge to be able to hold a conversation talking about a diamond. She truly was terrific. I was just so happy with my experience because Cristin O'Rourke was so helpful and great. Shes amazingly caring and just loves her job. I would recommend my experience to absolutely anyone.

ct information). She simply gave me her card and if I had any other questions please let her know. My girlfriend a couple months later went in on her own to meet with Cristin. Again, Cristin was extremely helpful and spent alot of her time with my girlfriend. At no point did she feel pressured at all and came home from that meeting ecstatic that she now KNEW what she wanted and liked. I now had an idea and returned to see Cristin with my mother. Her service once again was great and made it very easy for my mother and I to understand. As we requested to look at different options it became obvious which one we wanted. I would HIGHLY recommend anyone to utilize them for their diamond needs.

a general idea of what engagement ring I wanted and my budget and Cristin did the rest of the work. Her knowledge of and passion for diamonds made the lengthy process enjoyable and informative. She showed me many options within my price range and went over every detail until we both knew we had found the perfect diamond. Same story with the band. Leaving the store even more excited than when I came in, my soon-to-be fiancé then managed the payments. The ring was made the next day and pictures were sent to my fiancé to ensure his happiness. Since we live in Virginia, phone communication was vitally important to the payment process and delivery. My fiancé made a few payments and then gave the go-ahead for shipment. The ring arrived next-day and in perfect condition. He was so excited about it that he proposed earlier than planned. We were both extremely happy with the entire process and are excited to continue the family tradition of lifelong Descenza purchases!

engagement ring earlier this year. From the moment I walked through the door, the process was comfortable and professional. There was never any pressure from the employees to buy anything except exactly what I wanted. In particular, Cristin at the Hingham store spent hours with me until I found the perfect diamond and setting. Not only I was pleased with the final product, but also (and more importantly), my fiancée loves how the ring came out. Although expensive, I feel like I got my money's worth. My fiancée and I plan to use DeScenza's for our wedding rings, and I plan to be life-long customer.

d said he never felt pressured. In fact, Donna mentioned to him that it would take time but at some point he would see a diamond and just know THAT is the one. He thought she was crazy- but sure enough, a diamond rolled out of one of the little envelopes and something about it just caught his eye and he knew it was the one. Having no knowledge of diamonds or rings prior to visiting DeScenza, he felt he made a well educated decision and was comfortable with his purchase. After our engagement we went back to Donna to have my ring sized. We went back and forth between sizing down or having beads added. I chose the smaller size, but when I got home I second guessed myself. I don't normally wear rings so I didn't know how tight I wanted it, if I would swell, etc. I called the next day and asked if I could come by after work to try on the ring and sizers again before my ring was sent out- they were more than accommodating and patient with me. Other staff members gave me a second opinion and verified that my original decision was in fact the right one. My ring fits perfectly!! I'm so happy with the fit and can't stop staring at the sparkle! It's beautiful!! We will be heading back to Donna to purchase our wedding bands when the time comes- no question. With no hesitation we have already referred a couple friends to DeScenza as well. Customer service is key and they know how to do it! Thank you DeScenza!

me and again I decided to venture to the south shore where I grew up. Fifteen minutes after meeting Cristin at DeScenza I knew I would buy the ring there. Not only does she know more about diamonds and jewelry than any person I came across, but she genuinely cared about her job and finding the perfect ring for my fiancé. I already knew the basics when I went her after visiting a dozen other stores and listening to all of the spiels, but Cristin was still able to teach me about diamonds, rings, and style. She made the entire experience enjoyable.

They are wonderful and have highly trained employees who can help you create and preserve family heirlooms. We worked with Cristin to create a one of a kind engagment ring and wedding band with my mother's diamonds. I couldn't be happier. She guided us through the process and experienced the joy with us when it was revealed. The rings came out perfect. It was a wonderful experience. I highly reccomend DeScenza Diamonds.

xtremely knowledgeable about diamonds and her love and passion for beautiful stones of all sizes, cuts and clarity is infectious. The whole experience was excellent. I highly recommend DeScenza for all your jewelry needs.

gement ring is custom-designed by my fiancee, and now I have a wedding band that looks like it was custom designed to match! Loved the warmth of the staff.

cut, style, etc. We didn't feel pressured to purchase right away, though my husband did end up getting the ring there a week later :) We couldn't have been more satisfied with the price and their guarantee. We had such a great experience that my brother also bought his engagement ring there as well. If you go, stop by the one in Hingham and ask for Kristen. She has great expertise on diamonds!

d it was clear right away that it would be the last one. Not only was Cristin there extremely helpful but made the process easy. I learned a lot there and she was determined to help find the right ring anyway necessary. I couldn't have been any happier with the process and my now wife loves her ring more than I could ever describe so it worked out perfectly. When it came to my ring they were equally as helpful and gave me a great deal on it.

an absolute pleasure to work with her and DeScena Diamonds throughout the years. We registered with DeScenza as well - the items were top notch and were so different from your standard department store - truly a special way to celebrate your big day! We also purchased wedding gifts for our attendees -- tremendous selection and customer service. I highly recommend DeScenza Diamonds!

are superb and the customer service is incredible. We are so very pleased with our rings.

diamonds, but they gave him a full diamond lesson (he was able to fill me in on every detail of my ring!) He was so happy with the entire experience and really felt comfortable with the guy he worked with. I LOVE my ring, it is absolutely gorgeous, I get comments on it all the time.. Since we got engaged (in December) two of my fiance's friends have followed suit, and gone to DeScenza's as well. I can't wait to go back and buy wedding bands!

eive complements on my ring. The design work is amazing. The quality- the best. The ring- stunning and completely personalized. We went back for our wedding bands and again we found everyone to be super helpful and totally supportive! Thanks DeScenza's:)!

commitment to quality and customer service, he promises to return for our future anniversaries:) Not only does DeScenza's specialize in jewelry, but they have an incredible selection of housewares. I registered for so many unique gifts (picture frames, napkin holders, china, platters, etc.) and can't wait to have guests over so I can show off all my new gifts! DeScenza's is definitely a class act!

hey were very accommodating and helpful. I would highly recommend them to anyone.

ervice and price every time. We went to the Hingham location for our bands just because it is closer to our house and easier to get to. Great experiences there as well.

for sure!

all the time looking at the engraving of my wedding band.

he Boston location - where they also resized it for me easy peasy). What's also great about the Peabody location is that downstairs is a tasting location for Montilio's bakery! Anyway, Linda helped me find the companion ring to complement my engagement ring and was very helpful with my husband's ring as well. Before we were introduced to her, the associate helping us wasn't quite as helpful (but I think she was new, so no big deal there). Definitely great quality and prices (you get a discount if you get your wedding ring AND engagement ring there as well).

as one band, I was told that they did not have it at first, and then when they finally found it out back it was not fused together. This was an easy fix over the next couple days and it was more of an inconvience to wait for it, but I was not happy with the way they told me that it was not what I ordered and it was my fault for the band not being fused. Either way, I will be going elsewhere for further jewelry purchases.

lished business with excellent quality and prices well below retail. Like my mother, I am a picky customer and often don't see something that's "just right" in the display cases. Joanne worked with my then boyfriend to custom design an exquisite engagement ring, working for months looking at special ordered diamonds to get just the right stone. When it came time to shop for wedding bands, my (then fiance) found a wonderfully stylish (and wonderfully inexpensive) Triton band in the store. I, unfortunately, couldn't find a wedding band that looked nice with my custom engagment ring anywhere in MA. Of course, Joanne went to work having a fabulous set of custom bands made for me. Not only are the rings to my exact specifications, but they were done in NO TIME... and they resized and polished my engagement ring to look like new in one afternoon. I always know I'm getting the best deal at DeScenza with top quality, discount prices, and super service. The Boston store has the fastest service, as the people who do the making and resizing are right there.