Design Perfection

PLEASE do not make the same mistake we did! When we hired Design Perfection, we already had a lot of the wedding planned (venue, catering, design theme, etc). We lived out of state and were traveling to Wilmington, NC for our wedding so after speaking with Jeff, thought design perfection would be the perfect planner for our wedding which was 8 months away. My fiancee and I have busy schedules, so we told Jeff our vision and color scheme and asked for him to give us two or three options for everything and we would just pick one. Since we didn’t have a budget for our wedding, knew what we wanted and were 8 months from our wedding day, we thought this was going to be the easiest wedding ever planned. We could not have been more wrong!! Our experience started off strong with a couple of phone calls going over the vision for our wedding. The first few months we spoke maybe twice and then had back and forth emails with Jeff's assistant. When we were three months from our wedding date, we still had no official design plan, no floor plan, and had no rentals. We started to voice our concerns and were reassured that there was still plenty of time and not to worry. One more month went by, still no progress. We were two months away from our wedding with no floor plan, design plan, had never even had a conversation regarding what flowers we wanted, nothing. We had no chairs or tables for guest that would be attending a wedding weeks away. At this point, I had such anxiety I was losing sleep almost every night. My fiancee and I began trying to contact Jeff but, our emails were ignored for weeks and he would not return our phone calls. It was just blow off after blow off. I reached out to our venue, Wrightsville Manor (which was amazing!),since they were the ones who referred Design Perfection. The conversation was basically, “Hey, should we be freaking out because I feel like this isn’t normal?!” The Wrightsville Manor team was shocked and said that everything should have been reserved and finalized MONTHS AGO! We began calling Jeff and sending emails with this news and he finally responded. Never in my life have I been spoken to more unprofessionally. He even mocked about the fact he was ignoring our calls and emails and with an apathetical and patronizing attitude told us we were upset for no reason. At this point, even if Jeff could have delivered with rentals and planning. We couldn’t imagine having to deal with someone on our actual wedding day who could be so unprofessional and apathetical over something as important as someones wedding day. In full panic, with prayers and the help of local friends, we were able to find a last minute planner (Steele Magnolias) and rental company (White Birch) who saved the day. We were told by multiple people that there were two other couples, who had similar experiences with Design perfection, during this time as well. Supposedly, Jeff agreed to give them a refund in exchange they had to sign a non-disclosure agreement that they could not write negative reviews. This is the first review I have ever written in my life but I pray this helps prevent someone from having the same nightmare we did.

Jeff and his team were a dream to work with! We hired them as our month-of planner as well as event designer/florist. Jeff helped bring my dream Pinterest wedding to life between the decor, the florals, and the rentals. Whatever we wanted at our wedding, Jeff helped make it a reality. And I cannot say enough good things about Caitlin. She was our day-of planner and helped make our wedding day run as smoothly as possible. I highly recommend you hired Jeff and his team for your wedding day! You won't regret it!

Jeff is incredible. When I walked into my wedding reception and saw the beautiful flower arrangements, I really thought I was in a fairytale. Not only is Design Perfection talented artistically, but they are able to take your ideas and turn them into reality. Also, I had to delay my wedding four times due to COVID and Design Perfection was helpful, supportive, and completely understanding. If you’re looking for beautiful flowers and designs, look no further.

Design Perfection was an incredible addition to our vendor team! Jeff, Kenzie and the rest of their team was very kind, professional and helpful! From our very first meeting with Jeff (designer/florist), we knew our wedding would be beautiful! He is incredibly knowledgeable and offered guidance and suggestions throughout the entire process. When Covid hit, Jeff was very patient and flexible with us as we drastically changed our guest count, design vision and venue. He worked hard to bring our second vision to life, despite the changes and challenges associated with Covid-19. When we finally met Kenzie (coordinator), we knew we could put our trust in her to perfectly execute our wedding day! She was highly organized and efficient. On the day of our wedding, the remnants of Hurricane Delta passed through, forcing us to change venues (for the third time) on the DAY OF the wedding! Without missing a beat, the Design Perfection team moved into action. In a matter of hours, they built us a dream wedding in a completely new venue. We were blown away by how gorgeously decorated it was and how much it still aligned with our vision! Design Perfection is well worth the cost. They made our wedding day one that we and our guests will NEVER forget! We are so glad that we chose Design Perfection to be a part of our Dream Team!