Design Perfection

n Perfection for our wedding weekend (event planning + design, plus a secondary event) and Jeff not only repeatedly failed to meet deadlines, but he also failed to deliver on ANY design-related services (among other services) contracted for in the critical 5-9 month period leading up to the wedding. We were also rudely dismissed whenever we asked for guidance or suggestions - he never had ideas or solutions to offer, and his client service was atrocious at best. He then cancelled our contracts 4 months before our wedding and REFUSED to give us any of our deposit back unless we signed a NDA agreement (we obviously didn't and filed a complaint with the Better Business Bureau instead). Luckily, we were able to work with another planner who was able to get us back on track (with the utmost professionalism, creativity and care, for what it's worth!), and we had the most amazingly wonderful and epic weekend. Despite the stress and frustration Jeff initially created for us, I'm so relieved things turned out the way they did. The thought of having Jeff there on my wedding day makes me absolutely cringe - his bad attitude and energy would have put a damper on everything!!! Avoid at all costs.

peaking with Jeff, thought design perfection would be the perfect planner for our wedding which was 8 months away. My fiancee and I have busy schedules, so we told Jeff our vision and color scheme and asked for him to give us two or three options for everything and we would just pick one. Since we didn’t have a budget for our wedding, knew what we wanted and were 8 months from our wedding day, we thought this was going to be the easiest wedding ever planned. We could not have been more wrong!! Our experience started off strong with a couple of phone calls going over the vision for our wedding. The first few months we spoke maybe twice and then had back and forth emails with Jeff's assistant. When we were three months from our wedding date, we still had no official design plan, no floor plan, and had no rentals. We started to voice our concerns and were reassured that there was still plenty of time and not to worry. One more month went by, still no progress. We were two months away from our wedding with no floor plan, design plan, had never even had a conversation regarding what flowers we wanted, nothing. We had no chairs or tables for guest that would be attending a wedding weeks away. At this point, I had such anxiety I was losing sleep almost every night. My fiancee and I began trying to contact Jeff but, our emails were ignored for weeks and he would not return our phone calls. It was just blow off after blow off. I reached out to our venue, Wrightsville Manor (which was amazing!),since they were the ones who referred Design Perfection. The conversation was basically, “Hey, should we be freaking out because I feel like this isn’t normal?!” The Wrightsville Manor team was shocked and said that everything should have been reserved and finalized MONTHS AGO! We began calling Jeff and sending emails with this news and he finally responded. Never in my life have I been spoken to more unprofessionally. He even mocked about the fact he was ignoring our calls and emails and with an apathetical and patronizing attitude told us we were upset for no reason. At this point, even if Jeff could have delivered with rentals and planning. We couldn’t imagine having to deal with someone on our actual wedding day who could be so unprofessional and apathetical over something as important as someones wedding day. In full panic, with prayers and the help of local friends, we were able to find a last minute planner (Steele Magnolias) and rental company (White Birch) who saved the day. We were told by multiple people that there were two other couples, who had similar experiences with Design perfection, during this time as well. Supposedly, Jeff agreed to give them a refund in exchange they had to sign a non-disclosure agreement that they could not write negative reviews. This is the first review I have ever written in my life but I pray this helps prevent someone from having the same nightmare we did.

t our wedding, Jeff helped make it a reality. And I cannot say enough good things about Caitlin. She was our day-of planner and helped make our wedding day run as smoothly as possible. I highly recommend you hired Jeff and his team for your wedding day! You won't regret it!

em into reality. Also, I had to delay my wedding four times due to COVID and Design Perfection was helpful, supportive, and completely understanding. If you’re looking for beautiful flowers and designs, look no further.

He is incredibly knowledgeable and offered guidance and suggestions throughout the entire process. When Covid hit, Jeff was very patient and flexible with us as we drastically changed our guest count, design vision and venue. He worked hard to bring our second vision to life, despite the changes and challenges associated with Covid-19. When we finally met Kenzie (coordinator), we knew we could put our trust in her to perfectly execute our wedding day! She was highly organized and efficient. On the day of our wedding, the remnants of Hurricane Delta passed through, forcing us to change venues (for the third time) on the DAY OF the wedding! Without missing a beat, the Design Perfection team moved into action. In a matter of hours, they built us a dream wedding in a completely new venue. We were blown away by how gorgeously decorated it was and how much it still aligned with our vision! Design Perfection is well worth the cost. They made our wedding day one that we and our guests will NEVER forget! We are so glad that we chose Design Perfection to be a part of our Dream Team!

inator be with one company. They took all my expectations and went above and beyond. Design perfection truly made my wedding dreams come true and I could not thank them enough !

t minute changes and additions to our ceremony (due to the impact of Hurricane Florence,) everything turned out perfectly! If you're still in the market for decor and florals for your wedding, look no further, because Design Perfections is AMAZING! Thank you again, DP, for making our wedding so beautiful!

inks, food, and everything! She and Chandler and Ebony did a wonderful job setting everything up the day of; I didn't have to think of a thing other than getting ready with my bridal party! We would not have been able to make it all happen so beautifully without them. Jeff also designed and created all of our bouquets and centerpieces, which went above and beyond what I expected. They were amazing! My whole family was SO happy with Design Perfection throughout the entire wedding process.

him 2 sample pictures, one of the bouquet I wanted and one of arbor decorations and he created a masterpieces that far exceeded my expectations. It looks like I spent half my budget on flowers, but DP has very reasonable prices. I would recommend Design Perfection to anyone having a Wilmington wedding!

eath taking. I feel so blessed that I was able to have him make our wedding the epitome of southern charm. I keep getting so many compliments on our decorations and floral design. If only flowers lasted forever I could enjoy it all everyday!

. Having Hannah there on the day of the wedding kept me calm, cool and collected- I have her to thank for the fact that I was a chill bride. We met with Jeff and Hannah several times before the wedding and they did not miss a single thing. From the timeline, to the invites, to the plates and addressing any question I had they were amazing. Also, our design was over the top beautiful. Having Jeff there to guide us as to where we should invest and places we could cut corners was such a huge asset to us. Our wedding day would not have been what it was without Design Perfection.

Jeff did just this for us. We didn't come in with many stipulations aside from wanting a romantic feel. Our very first meeting, Jeff surpassed our expectations by first getting to know us and our style a little more and then it was as simple as him waving a magic wand. He was easy to trust with our vision and he offered such great insight for what truly works and what doesn't. He also helped us have realistic expectations for our budget without once saying that we would have to sacrifice our dream. He made it work and we loved him for it. He worked tirelessly on the day of and to this day we still hear raving reviews about our flowers that day. The ambiance that he created brought tears to my mom's eyes and just like that, our day was just as I had always dreamed it would be.