DetroitPartyCoach.com

transportation. This put more stress on the bride and groom and delayed their reception.

he hotel shuttled guests that hadn't already Ubered to the reception. I (the bride) an hour trying to call this man, and my sister-in-law finally got ahold of him because thought she was a prospective client. He finally sent a shuttle saying there was an emergency. Shuttle driver refused to shuttle an elderly guest because there were not 6 passengers, despite our schedule stating he was to go back and forth every half an hour. I told the driver to him and he said "I will if you go get me a water". Then he stopped shuttling guests at 11:30pm as opposed to midnight like our contract stated. Haven't been able to get ahold of the company to get refunded for the hours we paid for that we didn't receive, which happened to be the most crucial times for shuttling guests. I chose this company based on the Knot rating. Huge mistake.

ipper pole in it (didn't think it was appropriate for a wedding). Day of wedding board the bus to find out that they sent us the one bus I specifically asked not to get. On top of that whole situation the air conditioning on the bus did not work. (Yes it was a 100+ degree day, but a somewhat working ac should have cooled down the bus a little, instead of blowing out hot air). To try and cool everyone down we had to open the windows which fell out in our hand, to which the drive replied don't worry that happens all the time. After the wedding when I tried to reach out to them to discuss the situations that occurred, they started screening my calls. I had a worker actually say to me "oh this isn't the number you usually call from". Was told that we would get a partial refund for them not messing up in sending the incorrect bus, but we are almost a year out and have not received thing. Please do not make the same mistake I did! Choose another company!

otels, and one for guests at another set. Because of some of the awful reviews, I was already hesitant, but I thought if I stayed on top of it, everything would be fine. NOPE! Eric, the manager/owner or whatever he is, was helpful until we payed the full payment. Then he was non-responsive. I called and spoke with him 3 times leading up to the wedding and he assured me everything was fine, including the week before the wedding. Wedding day- we get texts from our guests saying the shuttles haven't shown up. Finally, 30 minutes late, ONE of the two shuttles showed up to one of the locations. Eric just straight up didn't send the other shuttle. Not only that, he couldn't even call us to let us know that the other shuttle, that we had a SIGNED AND PAYED FOR contract, wasn't coming so we could make other arrangements? Pretty low, man. Our wedding planner called him nonstop until we finally got in touch with him. He confirmed the other shuttle wasn't coming. So, after the wedding I call 2-3 times/day and leave messages with no response. Emailed them, same thing, no response. Do you really want to go through all this crap on your wedding day? Do you really want to deal with this garbage company and management to save a couple dollars? I don't normally write reviews, but this company pissed off my bride on our wedding day, and didn't even have the guts to respond to my calls and emails. Don't let it happen to you. If for some reason you still decide to go with this company, make sure you pay by credit card so you can reverse the transaction when they screw you over, too. I'm sure Eric will make up some excuse since he has a habit of responding to negative feedback on here. Just wish I would have listened to the other negative reviews. Live and learn I guess.

river was awesome, she was really fun and cool. The bus wasn't so great and definitely needed some work done, you could tell it was old and used. And it needed to be cleaned, quite gross actually. We all still had a great time, the thing that bothered me the most was the owner calling me (the bride) to yell at me that we couldn't go somewhere to take the pictures because he had another client in 30 minutes (though at this point we still should have technically had 45 minutes with the bus, not our fault he overlapped booking). Everyone knows you don't call the bride with stuff. He could have easily called the bus driver, the one who is driving, and had her talk to someone else. It was very unprofessional and I do not recommend them to anyone. The only reason they're receiving 2 stars is because the driver was awesome.

e. I would recommend their services to others!

hem 10 minutes after they were supposed to pick me up, they said they didn't know the bride needed a ride to the church because no one told them (although it was in the contract and discussed over the phone two days prior). I never received an apology. I have truly never had such horrible customer service in my life - luckily all my other vendors were amazing to make up for this poor excuse for transportation company.

. It was a great ladies night!

, he was understanding and was able to accommodate us. Kudo's to this company!

d him for our wedding too. I plan on using them again for future events.

were very professional and easy to work with.

g transportation for our wedding, but I suggested that we use a party bus for our wedding party the week of and this company was also able to accommodate us as well!

g decor. I put a down payment for the bus and after our wedding, my card was charged for the full amount even though I put down the deposit. I would highly recommend anyone looking for transportation for their wedding or event to use a different vendor.

married decorations, and a red carpet. What I got was a party bus that had NO A/C ...no champagne...no decorations...and a dingy old carpet. It was so embarrassing. It was gross. I had to call them FOUR TIMES the morning of my wedding to ask for the driver contact and each time they forgot who I was or where I was staying...: mind you I sent a detailed itinerary two weeks prior. When the driver showed up we told him to take us to the Z garage to meet our photographers. We then realize he is literally driving us around in a loop and then stops at campus martiasus and says we can get out and take pics....on what my freaking iPhone???? All this is wasting time with the photographers I spend a ton of money on. Then he can't get to theZ garage and my bridal party is sweating, we have no champagne no cups NOTHING. We get off the bus five blocks from the Z garage and decide to walk. Then he has two bottles of cooks champagne waiting...classy. Asks if we want to stop at a liquor store...um no it's 5 mins before my ceremony. We paid $500 for 30-40 mins of pure torture. BRIDES ID HONESTLY SUGGEST YOU WALK TO YOUR CEREMONY VS USING THIS AWFUL COMPANY. My fellow bridesmaid and future bride asked me twice what the company was so she is certain she doesn't book them.

f, and they were very flexible and accommodating. TY!!

he laid down the red carpet for us, and we also got a gift too!!! Thanks Eric and The DPC staff.

was the only blemish. Quite simply, he did not show up! Despite confirming the address several times and having a contract with the address, the owner drove to the wrong address and could not find us despite receiving extra directions and the name of the church. Apparently this company does not function using Google Maps??? Luckily, we had a great planner who piled us into her car and took us from the church to the venue. After the whole debacle, the owner agreed to refund a portion of the money. We eventually had to take our claim to the bank because HE NEVER DID IT. This guy is a sneak and a scammer. Save yourself some time and aggravation and do not hire this guy.

remony due to using the wrong address, and we needed to cram our wedding party and their guests into our photographer and wedding planner's tiny cars to get to our reception and to begin photos (it took several rounds to shuttle everyone to the right place, which was luckily close by). When Detroit Party Coach finally did show up at the right place they were unapologetic about being late. Later in the evening when it came time for a ride home, the "party bus" was more like a dingy airport shuttle. We never received the two complimentary bottles of champagne either. I am so disappointed in the service we received, and afterward, they refused to give us a partial refund for failing to render the contracted services in full. Eric even agreed to send us $225 back but then never did (classy!). We basically spent almost a thousand dollars for a single 10 mile ride home. Such a rip off. Save yourself the trouble on your wedding day and work with a reputable business.

concerning this, went ignored. As the bus pulled away from my home, I noticed a big oil spot in the driveway. The bus driver was very unfriendly, and even tried to hit on one of the bridesmaids. At this point, we felt a 10% driver tip was appropriate. After all this, I received a snarky text from the company "next time, please take care of our drivers." DO NOT RECOMMEND!!

erson party BUS. Day of my wedding - a shuttle showed up. A SHUTTLE. When my husband told the driver this isn't what we booked she responded with "What?! He KNEW that bus was out of commission. He did you dirty and he's done it before. I'm sorry." My husband contacted him several times after the wedding to at least get around $200 back which we felt was fair even though in my mind we should've gotten a full refund. He ignored him so I called and left a very calm voicemail indicating that if he didn't respond we would be forced to take a legal approach on this. No response. I tried calling back and the number had been disconnected. I will make sure people hear about how dirty and shady this company is. Bride again DO NOT BOOK. It is the best advice I can give you for your wedding day. Dirty, shady comapny and I promise I will make sure they lose business. Shame on them.

the coach because the caterers van broke down while en-route to the hall, and our driver graciously went and picked up the food and their staff, which saved the day. We were just extremely satisfied with the service, they justbwere very easy to work with!! #excellentservice

. Though they were at times difficult to get in touch with at times, they did provide us with the service we requested.

he driver even layed out the red carpet for us. I was highly impressed with this companies professionalism. I have dealt with other limo companies in the past and the professional and customer service was seriously lacking. It was truly refreshing to work with this company!

included the vendors as well. We did take a trip out to view their buses and from that point on we were completely satisfied. We would recommend this company to anyone!!

hey pretty much walked me through the process and helped me organize the transportation for the evening. I was really impress with how patient and helpful they were. Our driver was also great as well, especially with assisting us older folks on and off the coach. My daughter(bride) and I were extremely satisfied with the service! Thank you Party Coach!

alking about the fun that they had on the limo bus on our wedding day. Highly recommended!!

he fixed the problem while the girls and I were in Greektown casino. Kudos!! The guys also seem to have a good night on the other bus as well. We were extremely happy with our experience with this company, and I will continue to recommend them.

he fixed the problem while the girls and I were in Greektown casino. Kudos!! The guys also seem to have a good night on the other bus as well. We were extremely happy with our experience with this company, and I will continue to recommend them.

y, with a good price, do you not lose top notch quality and service. Eric provided exactly what he promised, and the bus/coach was even cleaner/nicer than the pictures online made it out to be. Furthermore, what I was most impressed with was how well a situation was handled because in life, things happen. Eric, our bus driver, got pretty ill halfway through the night. Instead of ruining our evening, he used a customer-first approach at all times, and insured his replacement was every bit the driver and host that he was. What could have been a large snaffoo only ended up impressing me more. I would highly recommend Detroit Party Coach to any potential party in need of transportation. There is no better value in the Metro-Detroit area, and the customer service/quality of bus were extremely impressive.

between. They are very accommodating and affordable. The wedding was downtown and a tigers game was the same evening. They mapped out the best route and were on time!! Thank you very much for everything, and if we need service we will call again.

ghly recommend.

been top notch! I felt like a priority each time we corresponded, and my party groups both had a blast during transport from venue to venue. Their party buses are immaculate, their drivers are respectful and flexible with their customers' needs, and their rates cannot be beat. I highly recommend DPC and I loom forward to working with them again!

d on The Knot. I only needed the Limo for 3 hours and he was willing to work with me. No Limo company would rent a Limo for 3 hours b/c the minimum was 4 hours. Plus the quotes that I recieved were outrageous for 4 hours. Detroit Party Coach was one of my last Limo companies on my list to call. I explained to him my need for 3 hours only. I just wanted transportation from the The Dearborn Inn to the Church and back to The Dearborn Inn (which was about a 10 min ride from one point to the other). We were not using the Limo to drive around and drink. I just wanted to transport my wedding party to and from point A to B. He was willing to do 3 hours and also gave me a great price!!! I couldn't believe that he was going to give me a Limo and at such an awesome price too. I asked him several times if there was a catch or some hidden fees. I just couldn't believe that I booked my Limo that easy with him. The other Limo companies would not budge or try to work with me. I was so stressed over finding a Limo and found Detroit Party Coach 3 weeks before my weddding. He also made the process very easy by sending the contract via email and sending a reciept for my records. He was prompt with the arrival time and very professional. Thank You Detroit Party Coach for making this easy and understanding the need for a 3 hour Limo service. It was greatly appreciated and I would definetly recommend you to others for Limo services!!!! Teresa P.

d but unbelievable gesture, that I and my bridesmaids really truly appreciated! I was slightly apprehensive when selecting this company because their pricing was so great! Though my concerns were laid to rest when they arrived in such an unbelievable fashion! From the moment that we booked them for our wedding their customer service was superb. The bus was nice and our driver was amazing to work with! He was very timely, assisted us when getting on and off the bus and was very knowledgeable of the area! We were extremely pleased with our selection and would recommend their services to anyone!!

time and was a complete gentleman the entire time. He had a lot of patience and remained professional while we partied the night away. During the scheduling process, there were a few times I tried to contact the company and did not quick a quick response. The owner informed me that they were having phone issues and provided another phone number that I could reach him on at any time. Other than that, my experience planning the bachelorette party went very smoothly. The bus we had was very nice. The vehicle was updated with TV screens and any audio equipment needed. I would definitely recommend this company to anyone needing a charter bus in the future.

very pleased with the service. Thank you for making my wedding day experience worth a great drive. Wedding August 15,2014