Just the absolute worst! Complete GARBAGE company. We got married this past Saturday, October 6th.
I booked and signed the contract for 2 shuttles, one for guests at one set of hotels, and one for guests at another set. Because of some of the... awful reviews, I was already hesitant, but I thought if I stayed on top of it, everything would be fine. NOPE! Eric, the manager/owner or whatever he is, was helpful until we payed the full payment. Then he was non-responsive. I called and spoke with him 3 times leading up to the wedding and he assured me everything was fine, including the week before the wedding.
Wedding day- we get texts from our guests saying the shuttles haven't shown up. Finally, 30 minutes late, ONE of the two shuttles showed up to one of the locations. Eric just straight up didn't send the other shuttle. Not only that, he couldn't even call us to let us know that the other shuttle, that we had a SIGNED AND PAYED FOR contract, wasn't coming so we could make other arrangements? Pretty low, man.
Our wedding planner called him nonstop until we finally got in touch with him. He confirmed the other shuttle wasn't coming.
So, after the wedding I call 2-3 times/day and leave messages with no response. Emailed them, same thing, no response.
Do you really want to go through all this crap on your wedding day? Do you really want to deal with this garbage company and management to save a couple dollars?
I don't normally write reviews, but this company pissed off my bride on our wedding day, and didn't even have the guts to respond to my calls and emails. Don't let it happen to you. If for some reason you still decide to go with this company, make sure you pay by credit card so you can reverse the transaction when they screw you over, too.
I'm sure Eric will make up some excuse since he has a habit of responding to negative feedback on here. Just wish I would have listened to the other negative reviews. Live and learn I guess.