I came to D.J. Bitzan Jewelers from a recommendation from a family member. Specifically to see Andy. I was nervous as I had a pretty specific budget, and a very unique idea in mind. I had my engagement ring from another jeweler, however I didn'...t like the wedding band. Andy listened to what I wanted, asked about budget, and honestly went crazy with ideas! I felt like he listened to me and made me feel comfortable throughout the entire process! He was in back looking and ordering, talking to goldsmiths, etc. working hard to get me what I wanted! He kept in constant contact with me regarding ordering the bands, when they came in, soldering to my engagement ring, and appraisal. He was so knowledgeable about what newly married couples needed to know with care and insurance of the rings. Not a day goes by that someone compliments me on my ring. How great it looks as a set, how unique and different, yet classic it is. I would definitely recommend D.J. Bitzan to anyone, especially Andy!