in case you don't want to read my entire rant, just know that Doc fords double book for my wedding reception, made me change my date and didn't give me the simple key lime pie i requested and they had promised to give me make up for it. That is the most important one of the many disasters that ensued when i had my reception here. WARNING!!!!!!!!!! DO NOT GO HERE FOR ANY LARGE EVENTS!!!!!!!!!!!!!!!! My Husband and I had our wedding reception here recently. When I started the planning I wanted to get everything finished quickly so I wouldn't have to worry about it for a bit after that, and I felt as if I was pulling teeth trying to get information. Their website was down, and I called to get the information packet emailed to me, the first thing I told them was that their website was down, and even so, their response was for me to look at the website and then I was hung up on. Eventually when I got the information packet I decided i still wanted to go there for the resorption because I really liked the food and the room, so I booked with them. So everything was sent for a few months, so I wasn't thinking about anything, i sent out my invitations everything was ready to go, then I got a phone call from them. They DOUBLE BOOKED!!!!!!! When they called to tell me, she wanted to move me out of the room (which was half the reason I booked there) into another room that would have been too tight for the amount of guests. Then her response when i said i was unhappy with that was, "well I'm not sure what to do for you then because even though you booked first, the other bride has a larger party and she doesn't want to move into the other room. It would be too small for her.". Of course this is 3 months before my wedding and I didn't have time to change everything, not to mention my invitations were already out, so I said I would change the date of my wedding to the days before. This meant that half my guests couldn't come. She offered to give us a free cheese plate. That's it. So I said, no thank you, I would prefer key lime pie with my wedding cake for dessert please, and if you could do banana leaf snapper on the buffet. She seemed surprised that was all I wanted, but agreed. When it came to the day of the last payment my husband and I dropped in to see the venue and pay. When we met the party director Corey, his greeting was hello, what's up? like what do you need? ... .. I was a bit appalled by the lack of professionalism, i thought they would want to get paid and maybe he would take lead on the conversation and give us some direction on what needed to be done since he deals with weddings all the time... The day of our wedding. Open bar was supposed to start at 7 when guests arrived, and they started it at 7:30 and made guests pay cash bar until then. My guests were furious. on top of that they didn't have the champagne toast ready on time, and they tried to make me, the bride, pay for the shot I asked for to try to calm down when everything was going wrong. When the appetizers were placed, no one said anything to my guests, so they just sat there, and didn't eat any until my buffet opened...Then to top it all off, they didn't give us the key lime pie I had asked for a reconciliation for double booking, the didn't refill anyone's water and they were incredibly slow with removing the dirty plates. Their only thing that they did somewhat right, was the food. The food was delicious. All except the stuffed mushrooms. They took a mushroom and basica