Don Strange of Texas, Inc.

Di-Anna, Dan, and the many team members from Don Stange Texas made my recent Rehearsal Dinner event a smashing success! The food was yummy, the presentation - creative, and the attention to detail - above and beyond. Highly suggest Don Strange Texas for all your catering needs!

Sean and the whole Don Strange of Texas team made my fiance and myself feel special from day 1. They were available for a venue walk through, a tasting, and a final meeting to iron out any kinks prior to the wedding among other things along the way. They put my mind at ease from the beginning! My fiance is very picky when it comes to food. He was floored when he liked every single thing he tried at the tasting. This made it tricky to choose what we wanted to serve. Sean helped guide us to the right food decisions. My fiance is from Louisiana and I am from Texas. We wanted to incorporate both of our home states. Don Strange rose to the occasion and then some! We had shrimp & grits as one of our entrees to represent his Louisiana roots and Paletas served from a paleta cart to represent my San Antonio roots. It was perfect! Danny is THE best! He made sure things went smooth on our big day. My mom and I valued his expertise and input through every step of the planning process. My words do not do the team at Don Strange of Texas justice. We had multiple guests tell us our food was not only the best wedding food they had ever had, but the best food they had ever had, period. Thank you to the entire DST team. We felt the love from the beginning!

This is a long review because Don Strange did such an amazing job! Don Stange catered my wedding reception at Joshua Creek Ranch in Boerne. My guests are still raving about the food! Di-anna listened to the things that I and my husband wanted making suggestions for combinations that made our menu really special. I also wanted to avoid a per person hors d’ oeuvres charge for the cocktail hour and Dan Strange crated a beautiful local meat and cheese board for a flat fee. People absolutely loved the bacon! For my wedding reception we served prime rib and salmon with a choice of jalapeño béarnaise sauce, red wine reduction and a chimichurri sauce, au gratin potatoes, corn pudding soufflé with rajas served in a corn husk, green beans, asparagus and red peppers tied in bundles with leeks. They also rented me a beautiful charger plate for $1, some linens and other items and pressed the linens I bought separately for the event for free! The only thing I would do over is the late night food. People ate so much of the dinner that the late night food was a waste. Many of my guests said the Don Strange food was the best wedding food they ever had. Kudos for making my wedding food so special. Not only were they less expensive than other alternatives, they also let us keep the leftover food (other caterers may not). We were able I to give care packages of prime rib to the bartender and our guests. If I could give them 10 stars I would.

I would like to start this review on a positive note, stating that the food tasted GREAT. We received many compliments on the tacos served at our wedding. However, if you would like a seamless wedding planning experience, I would recommend that you read this entire review prior to working with this vendor. Unfortunately, we have never experienced such awful customer service from someone in our lives, specifically the person assigned to our wedding, Whitney. Taylor who answers the phone was wonderful. The supervisor that fixed the mess, wonderful. Whitney, awful. She made us feel that all she cared about was taking our money. While we needed to stay under a certain budget, she refused to work with us. We altered our menu, changed it, removed items (originally “expensive” items) at least 8 times to try to reduce our price and she literally would say it didn’t make a difference in price. ??? HOW. She truly seemed angry at the fact that we couldn’t afford what she was giving us. When we politely tried to remove items (cocktail hour appetizer, very small), she proceeded to say we needed to increase the amount of food left on our menu (portion size) to make sure everyone gets “full and isn’t hungry”...which we felt should ultimately be our choice to make as we were already serving a heavy dinner, a full dessert table, and late night snack. She insisted that there was nothing she could do to decrease the price. She also refused to give us an itemized priced menu, so we had no idea where these prices were coming from. Once I finally decided to reach out to the supervisor, Whitney attempted to intercept our conversation by pleading that I discuss my issue with her specifically, which I politely refused and asked, again, to speak with her supervisor. She rudely ended our phone call and forwarded my message. After speaking with the supervisor, she managed to decrease our menu price almost $1000 which met our budget perfectly. She was extremely polite and helped us understand how pricing works for them. Which still didn’t align with what Whitney was portraying. So, thankfully, the supervisor knows how to deliver proper customer service. Additionally, Whitney met with myself and our other vendors at our final walk through. Without being aware of any previous altercations, all 4 other vendors that were present made the comment that she was “extremely rude”, “passive aggressive”, and “stand-offish” immediately after she left the meeting. This was extremely embarrassing. Whitney made the comment when discussing our timeline, that they would not provide bussing of tables because “it wasn’t in HER (my) budget” as if I wasn’t sitting directly next to her . Our catering budget is no one else’s business but ours and the caterer. That was extremely disrespectful and out of line. She proceeded to aggressively tell our coordinator that our floor plan would not work because she would like our food stations to be served in specific areas, again, not her choice to make. She was extremely aggressive in this meeting and made the comment about our budget at least 4 different times. That was the comment that bothered myself and the other vendors the most. Overall, if it were not for this one individual, we would love to recommend this caterer. The food was delicious and we were happy with what was served. However, Whitney completely ruined our experience with this company and made a huge, extremely stressful impact in the weeks leading up to our wedding day.