About this vendor
Celebrate your love at our picture-perfect wedding venues at DoubleTree El Paso Downtown, home to beautiful El Paso weddings since 2009. Let the wedding and event planning experts at our perfectly located hotel in Downtown El Paso help you arrange the wedding of your dreams! The Sky Lounge, our sleek high-rise venue with outdoor terrace offers breathtaking, panoramic views of the El Paso skyline, with accommodations for up to 100 guests. The expansive Franklin Ballroom, with is elegant decor and vast views of the El Paso skyline, offers a first-rank reception space for Texas-sized weddings in El Paso. This flexible space can easily accommodate 200 guests and can be transformed to match your wedding theme.
Amenities + details
Ceremony Area
Indoor Event Space
On-Site Accommodations
Reception Area
Covered Outdoors Space
Dressing Room
Handicap Accessible
Liability Insurance
Outdoor Event Space
Wireless Internet
Settings
- Ballroom
- Hotel
Venue Service Offerings
- Food & Catering
- Planning
- Transportation
- Shuttle Service
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Reviews
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4
out of 5.05 reviews
Many of our wedding guests that stayed at the hotel had issues with front desk personnel and restaurant in hotel. bad experiences related to us concerning above.
I had a block of rooms reserved for me and my guests. The staff was amazing and the sales manager, Melissa Correa was the most considerate and thoughtful organizer. She anticipated...
our needs and all the guests thought she and her staff were amazing! Best hotel rates for the value!
This was absolutely the best place to have a wedding! Everything was excellent
Our Event Coordinator was great, he made sure everything went off splendidly, he left great instructions for the day of staff, and they all did a great job. However, the room block...
s were a different story, there were problems from start to finish. First, the roomblock code was not activated properly, and we had to find this out from our guests that it wasn't working. Second, we asked to be informed once the block was reaching capacity so that we could add more rooms; this never happened. Again, we had to hear it from our guests that the code was not working; this happened 3 times times.
I made welcome bags for our out of town guests and gave them to the hotel the day before people were arriving, and they were supposed to be distributed upon check in. However they were not, and again, I had to find this out from our guests. I had to ask the staff MULTIPLE times to make sure they were handed out and each staff change over the next 2 days told me that they were not informed of the bags, which again falls back on the same manager. who was in charge of the roomblock, not following through and letting the check-in staff what to do.
Lastly, an out of town guest of ours, who had just drove over 6 hours to the hotel and who had a reservation, was turned away due to 'over-booking' and was forced to stay at another hotel that night.
Like, I said the actual wedding event went off great and if you are going to get married there with that being your only intention; the DoubleTree is a beautiful event space. Just be warned that the room situation may be a different experience.
catering manager and staff were very helpful and open to our requests before and during the event
Contact
600 North El Paso Street, El Paso, TX
DoubleTree by Hilton El Paso