DoubleTree Resort by Hilton Lancaster Weddings

weekend! Jamie was our main point of contact throughout the months-long planning process and was always incredibly gracious, responsive, understanding, patient, and friendly. With a wedding this size and bringing in two different cultures, we had a lot of special requests and Jamie and her team were able to accommodate every single one of them. Jamie was so thoughtful with all the planning leading up to our big weekend and paying attention to every detail, and it showed. We truly could not have asked for a more perfect, flawless day and Jamie and team were a HUGE part of that. We had our ceremony and reception in the same ballroom and it required the room set up to be flipped very quickly, and the team did it in no time. They made sure my husband and I got dinner before anyone else and check in on us several times throughout the day to make sure if we needed anything. We knew we were in good hands heading into the weekend, but Jamie and the whole team really blew us away and exceed all our expectations. We are eternally grateful for all that they did to make our wedding so incredibly special and better than we could've ever imagined. We're so thankful we got to be part of the DoubleTree family for our wedding and couldn't have asked for a better venue to celebrate in!

s great. I highly recommend the staff and this venue for any occasion.

sponsive and is truly a gem. Doubletree takes the cake with everything they have to offer. We are hosting our rehearsal dinner, wedding ceremony, reception and bridal brunch all at the Doubletree. Jamie made it so easy for us and we couldn’t be more appreciative. The staff, service and food were top notch. If you are looking for the perfect venue and want to work with knowledgeable, professional and a team that loves what they do and make it happen… then contact Jamie at the Doubletree. She will by far exceed your expectations!! We will recommend her and this venue to everyone we know!! Thank you for an amazing wedding!

dent in her work but did not necessarily listen intently to the vision we had for our wedding. At first, communication was quite slow—but shortly before our event, with the efforts of our offsite wedding planner, things improved. Throughout the process, Jamie insisted our wedding day would be perfect, and dismissed our worries along the way. Thankfully, the faith she had in her team worked in her favor, and Doubletree did not disappoint! We worked with Britney in group sales to reserve rooms for our bridal party. She was helpful, courteous, and patient as we decided how to best accommodate our guests. Britney was just the sunshine we needed when other wedding tasks were beginning to feel cumbersome. Her sweet demeanor and positive attitude are certainly an asset to this venue. Front desk employees graciously distributed hotel gift boxes from the bride and groom to all guests in our room block. They showed enthusiasm about helping our guests feel welcome. Set-up/clean-up crew (Brian, James, Justin, Sam) prepared the Terrace Room for our rehearsal dinner and worked tirelessly to clean up Friday night events in preparation for our Saturday wedding. They meticulously set up our tables in both PA Ballroom and Palm Court, with special attention to a unique sweetheart/head table set-up. When we recognized them for their efforts, they were appreciative and humble. The serving staff led by Tony was top notch! He was extremely professional and personable, checking in on us throughout the meal to ensure we had everything we needed. The staff was efficient in delivering passed hors d’oeuvres, salad, entrée, dessert, coffee, and late-night cookies and fruit. The chef is clearly a culinary expert, as alongside his talented staff he prepared the most delicious menu for our wedding. Our menu included: (hors d’oeuvres) chicken cordon bleu bites, crab dip, bruschetta, shrimp cocktail; garden salad; (choice of) beef tenderloin with bordelaise or chicken caprese; mashed potatoes and steamed carrots. We also had a late-night snack of Doubletree cookies and the most beautiful assortment of fresh fruit. Many of our guests commented about the freshness, presentation, and taste of the food. Everything was high quality, and we could tell it was prepared with care and love. From an early morning start of getting ready in the Terrace Room, to a picturesque ceremony in the Willow Valley Chapel, to a wonderful cocktail hour and reception—everything about our day was memorable and perfect. While we would like to award Doubletree Resort by Hilton Lancaster five stars, interactions with the venue coordinator were stressful and the lack of communication was disheartening, causing us to withdraw one star. However, with all dissatisfaction aside—we are most grateful to the Doubletree team for working to make the wedding a day we will always remember and a beautiful start to a wonderful life together.

"go to" place for weddings and special events!!

pecial day was more than we could have hoped for! First and foremost, Jamie, the venue coordinator at DoubleTree, deserves special recognition. Her warmth, professionalism, and genuine care made all the difference in ensuring our wedding planning process was stress-free and enjoyable. From the initial consultation to the final moments of our big day, her exceptional attention to detail and dedication were truly remarkable. She was so prompt with her email responses and never missed a detail! Jamie’s personable and friendly nature created an instant connection, and it felt like we were working with a dear friend throughout the entire process. She took the time to understand our vision, patiently answered all our questions, and offered invaluable guidance to make our wedding desires come true. Her expertise and experience were evident in every interaction, and she consistently went above and beyond to ensure that everything was just as we envisioned. The wedding venue itself was gorgeous- perfect for our wedding day! The picturesque surroundings provided a romantic and stunning backdrop to our wedding photos. We received countless compliments from our guests, who thoroughly enjoyed their experience. Every aspect of our wedding day was executed with excellence, thanks to the venue's impeccable staff. The food was delectable, beautifully presented, and catered to the dietary needs and preferences of our guests flawlessly. The level of professionalism, dedication, and personalized care exhibited by the venue coordinator and the entire team at DoubleTree Resort by Hilton Hotel Lancaster surpassed our expectations. They truly made us feel like their valued clients, and we are forever grateful for their hard work and commitment. If you're searching for a wedding venue that offers both a stunning setting and exceptional service, look no further than DoubleTree Resort by Hilton Hotel Lancaster. The personable and friendly nature of the venue coordinator, combined with the exceptional venue, will create cherished memories that you and your guests will treasure.

parents of the groom) arrived a bit early. We requested an adjoining room with our daughter who had her three children with her and not only was that arranged, but we were able to get checked in early, quickly and without any issues. (and of course with yummy cookies) That evening was the rehearsal dinner. We had to be at the venue for the rehearsal at 6pm and were worried about what time we could get into the Terrace room to allow us enough time to decorate prior to leaving. The front desk staff was so kind in finding out all of the information we needed and were able to get us in in plenty of time. When we arrived at the Terrace room decorations in tow, the banquet staff were setting up. I asked if they minded if we started the decorating while they were setting up and they were so kind even helping us with a few things! At the dinner on Thursday evening, the setup was beautiful, the food was perfect, and the staff (Troy, Olivia, Connie and a few others who unfortunately I did not get their names) were BEYOND accommodating, approaching us often to make sure everything was going well and that we did not need anything. To say the dinner was a success doesn't give it justice! The bride's family hosted a brunch the morning after the wedding and again the staff were overly accommodating! The food was perfect and it was decorated nicely. My husband and I travel often. We tend to stay mostly at DoubleTree's and are Hilton Honors members. I can't remember staying at a hotel where everyone from front desk staff, to cleaning staff, to banquet staff were friendly, kind and helpful at every turn! The management of the hotel are obviously doing something right! Please let your staff know that they are all doing a terrific job! Thank you Jamie, and all again for making our stay and event a great memory! Shirl T

credible and the alcohol was reasonably priced. One of the biggest reasons why we chose Doubletree is because of its transparent and affordable pricing. With other venues, it always felt like they were "hiding" their pricing. But with Doubletree, we knew what we were paying for, and we were able to choose from a range of affordable packages that included all of the necessities such as meals, table linens, table numbers, etc. Additionally, we loved the fact that Doubletree has a list of preferred vendors, but they allow you to choose your own vendors without any extra fees. Jamie was amazing to work with. She really listened to us and made sure we had the wedding of our dreams. We wish we could go back and relive that day. Thank you Doubletree and staff!

. We had so many compliments on how gorgeous the venue was (Chapel and Palm Court) and how delicious the food was! Would highly recommend!

Thank you

y at the chapel, and room blocks! Jamie and Michelle were so easy to work with and very accommodating. They were even able to coordinate getting us an ice sculpture! The wedding day could not have run smoother, and we highly recommend working with this vendor.

ur dreams come true and creating memories to last a lifetime.

recommend having your wedding here! The communication and last minute adjustments went smooth and the venue was extremely helpful. We got engaged early and booked about 18 months in advance and that lead to some confusion with menus and options, and because our wedding was so far away communication could’ve been a little better early on in the process, but I also understand that weddings and coordinating have been extremely challenging due to the pandemic. That would be my only suggestion :). More/better communication between booking and the last month before the wedding.

from the planning process up until the morning after at the farewell brunch. The food was delicious- many guests commented on how much they enjoyed their dinners and said that they nearly licked the plate clean. The staff are experienced, helpful, and friendly. However, we took off one star because couples should know that there is quite a bit that you'll be fully responsible for-- such as decor set up (center pieces, special table items (i.e. memory table) , table numbers, seating cards/charts, etc.) and tear down-- Therefore we chose to hire a third party coordinator. This helped the day run even more smoothly. This venue was perfect for an incredible, memorable and gorgeous wedding weekend.

ent for the guest and the bridal party.

ceremony in the ballroom and reception across the isle way in the Palm court. Both rooms were set up in accordance with what we requested, the color scheme and arrangement's were great. I wanted the wedding to be a day that they could look back on and not have any bad memories. As the Father of the bride that was was my sole job. With Jamie the event coordinator, and Kim the wedding Planner we delivered what I promised the couple. The food that they provided was perfect, how they prepared Beef tenderloin at that scale and cook to perfection was a major task, which they pulled off. The chicken dish was just as good as the beef, for a guest list of 127 they did a great job. The staff even accommodated the vegans and children at the event. I can't say enough about Brian and the rest of the House Services Staff, they we there for every need and helped with out question. We built a custom Arbor for the wedding and they had a room the store it and everything else we had for the event. The Event Coordinator Jamie Ressler-Eckman is a leader on the day of the event. Nothing escaped her, Her and her staff were like a well oiled machine, and had the event on schedule ( as much as the Bride would allow). The Wedding Planner Kim, worked hard to make the setup match what the bride wanted. She did a great job and a big thanks to her. Trust me you need a wedding planner! At the end of the day I was very happy with the entire event. All the guests enjoyed themselves and loved to palm court. The Bride and Broom got married, partied and had a great wedding. I couldn't have asked for more, and Jamie, Kim, Brian and all of the Hilton/Doubletree staff delivered. Thank You all.

September 2021 for a wedding and they were absolutely wonderful! They took great care of the couple and were extremely helpful to me and my team to help us create a perfect day for our couple! The Palm Court is such a stunning and unique space for an event and really helped us elevate the couples style and bring everything to life! Can't wait to go back for another wedding at the Doubletree Lancaster! Definitely recommend!

d. Jamie was easy to communicate with. I wanted an elegant wedding theme and was still able to have that with an outdoor wedding.

ow trees to the pond, DoubleTree’s venue provides a scenic backdrop for sunset pictures. Unique to DoubleTree is their chapel. Providing a modern touch to those wanting a traditional wedding. The stained glass windows inside the chapel are stunning. Our reception was held in the Palm Court and was set up beautifully. Working with Jamie we were able to have a customized cocktail hour complete with a mashed potato bar! Our guests all said the food was delicious. If you are looking for a venue that allows your guests to experience Lancaster while still being affordable the DoubleTree is your venue. Tell Jamie Jenn sent you!

there that we worked with, were wonderful, as well as all the staff that were involved the day of the wedding! Jamie made sure our vision of the day came true and helped lead us through every step on the way to it. She made sure that the details of the venue were taken care of so that I could relax and enjoy the day. She and the staff not only looked at it as a job but you could tell they cared about us and our event. Examples of the staff's attention to our needs ranged from offering to bring me a glass of wine I liked right after the ceremony when it wasn't with the cocktails in the bride's room and bringing some of the hors d'oeuvres to us at our reception table after cocktail hour since we didn't have any left earlier to quickly bringing us a new blowdryer right before the ceremony when the matron of honor's baby threw up on her and making sure the bride got the right meal when I had mistakenly ordered the wrong one. To summarize, they made my daughter's dream wedding come true and many compliments were received. It would not have been possible without Jamie, the staff and their beautiful venue.

lley is a dream!

so patient and understanding throughout the whole booking process and took the time to make sure all of my questions were answered before making a decision. We're having our ceremony in their absolutely perfect intimate Chapel and our reception in a large white tent outside right beside the chapel with the view of the pond in front. Gorgeous venue, great staff, couldn't be happier!

his team did a wonderful job of making it all happen seamlessly and stress free! That large of a room flip could not have been as easy and they made it happen. We also had a day of coordinator and she helped above and beyond which was great! Most of the guests stayed at the hotel and this took the weather and transportation out of the equation. Thanks again to all of the vendors and guests for a fantastic Celebration of Emily and Mike!!

of the event, they cancel the extra rooms for you. One less thing to worry about!