Andrea was very easy to work with, she always replied promptly to my emails. My bouquet, the bridesmaids' bouquets and the guys' boutonnieres were beautiful, but there were some issues with the delivery on my wedding day. They swapped the hotel...s, I got the groom's flowers and mine were about to be delivered to the groom's hotel. I am happy I set the delivery time two hours before we were supposed to leave for church, that allowed time to set things straight. However, because of their negligence, I had to make phone calls while getting ready (I didn't have a wedding planner, so everything was in my head).
At the reception, half of the flower arrangements were great, half were not as I expected... There were supposed to be tall branches along five red roses and what I found instead were 2-3 sticks (plus the roses) in each tall arrangement. I almost cried when I saw those arrangements. Luckily for me, the event director at the reception venue made me not think about the arrangements, so I managed to enjoy the night... but looking back I still have regrets about the service provided.