Du Bois Formalwear

ce with this location was great. On the other had the men got fit at the Brookfield location during my bridal shower. The seemed upset with the amount of people we had (it wasn’t our whole party) as well as they seemed frustrated with the idea that the groom doesn’t pay if you have x amount of other people in the party, which is stated on their website, and tried to charge my husband. At the end of the appointment they didn’t set up times for the men to try on and pick up their tux’s so it was rushed last minute. Overall go to the Appleton location over the Brookfield one.

didn't do that and it still fit perfectly. Everyone was very easy to work with - pickup and drop off were a breeze. Great company and staff!

tart by saying that we had to reschedule our event 3 times this year due to the pandemic. Lia was the one we worked each time to make sure our orders were moved and adjusted. We had one hiccup the morning of the reception when the order was not entered in correctly and our groomsmen all seemed to have the wrong tie and the dads were missing their jackets. We immediately called Lia and she responded quickly and professionally to make sure we had what we needed for the guys. She was even ready to drive across town to snag an extra tie from another location if needed! She went above and beyond for us and fixed everything to help us have the perfect day! The guys all looked stunning! Thank you!!

t shoe styles on. I'm sure no one else noticed I definitely didn't.

only time we had fantastic customer service. All of our groomsmen individually said that they received horrible service from the women that work at the Appleton location - that they were rude, militant, pushy, and cold, which was much to my surprise given we had originally had a polar opposite experience. Because a number of our groomsmen were from out of state, the day before the wedding my groom and I picked up the tuxes for the men as most were traveling that day. On pick-up we saw exactly what our groomsmen had mentioned. The two ladies working that day were ice cold and acted as though they didn't have the time of day to assist us with questions. We had a number of changes to our wedding party due to COVID and when I asked one of the ladies to verify all of the changes had been covered, she actually sighed and rolled her eyes at me. Additionally, all suits must be dropped off the day after the event, but they don't open until 11 AM on Sundays so my groom and I were stuck returning all the suits for people who had early flights the next day. When dropping them off, the same two women were working as the day we picked them up. When doing the check over, there was a mask left on one of the hangers, to which the woman acted like an immature child, proclaiming "OMG. EW. Yah, don't touch that. You don't know what you could catch!" What a low level of professionalism. I will not be recommending DuBois, nor will I be using them for future events.

. then everyone picks up their tux a day or two before the wedding to make sure it fits and then return it after the wedding. And if you have enough guys getting a tux, the groom's tux is only $31. great place, easy to schedule for the guys.

anted the groom to be in a different color tux and I needed to add a tux for my father so I went in to make the adjustment. While I was talking to the woman (who took our wedding order originally) she noticed that she had inputted three,yes three,different colors into the system and she said 'thank goodness you came in! If you didn't I don't know what would have happened' I can tell you what would have happened, two days prior to my wedding we would have received these tuxes with the color plum pocket square, a sangria vest, and gold tie!! Are you kidding me! So after further discussion with my husband we decided that we wanted to go somewhere else; we just weren't comfortable with them. We requested their measurements so they wouldn't have to be sized again, even though I highly suggest you get resized because I wouldn't trust them worth the damn....they lost the sizes!! They had nonrecord of the measurements. overall yeah it's cheap but it's not worth the headache! I would never recommend DuBois Formalwear Oak Creek.

bers of the bridal party lived, so naturally it was a concern should any of the tuxedo pieces not fit. No worries, they provided a few extra shirts and pants to take with us to make sure everything fit just right. Thanks again!!

pful, and organized. I loved getting confirmation e-mails on what we ordered. With the multiple locations, it was convenient for everyone in our bridal party to get fitted, pick up their tux, and return them!

t visit we picked out everything, they took note and we made our initial deposit on my husband’s tux. The only thing left after our first visit was to get the other gentlemen sized. My dad and brother live out of state and so we were told they were part of the tuxedo shops of America group. We were asked to get them sized at any tux shop member and have the tux shop send over the size. My dad and brother did so and since we are a very detailed family… we called Dubois to ensure they received the sizes from the other tux shop. Dubois said that they hadn’t received the sizes and asked my Dad and brother to provide the sizes they were measured. Loggically, we thought this would be a risk if we provided the sizes because then we would be held accountable if something was wrong. When we refused to because it seemed silly to take on the risk ourselves, we asked the other tux shop (who were standing right next to) to send sizes 2 and 3 times. Each time Dubois said they did not receive the sizes even though they confirmed the contact information. Finally the other tux shop did the service of calling Du Bois. Once the sizes were finally received, we thought we were good. On the week of the wedding the gentlemen all went to go pick up their tuxes. NONE of the tuxes arrived as ordered with colors. They tried to convince us to take all black tuxes. Having little patience, after consulting with me, my husband decided to encourage Dubois to find us the tuxes we ordered. The night before the wedding they had received replacement tuxes for everyone… except my husband. My husband, myself and my dad were back and forth to the tux shop 3 times the nights before the wedding trying to pick up the various pieces of everyone’s tux. When asked to escalate to a manager, we were told we could not reach a manager. Additionally we were told that it was our fault (my concern in the first place) that the tuxes were not what we were ordered. The young lady who was at the counter each time we were there was very argumentative. They did make the effort to find everything and get it right before the wedding by driving pieces from other shops including Green Bay. The last minor issue was that my father-in-law’s shoes that were rented were so worn down they were uncomfortable. My husband had to switch with him so that he would have some support. I would NOT recommend this vendor to anyone. Please avoid.

ot their measurements in. She also followed up afterwards to make sure everything went well on the day of. Great choices and uptodate fashion.

mo vests. Also, If you get your BM dresses at David's bridal don't feel like you need to have to go to that other big chain they send you to. DuBois also has a contract with David's to have the colors you need. They were great and made the experience fun.

y could careless that we didn't have our tuxes in the 2 day window they promised. The best man's suit coat was stained and needed to be returned. Both the best man and groom needed alterations which we waited over a half hour to get done the day before the wedding. Why take measurements if you are not going to have the tuxes ready?? This is not what any couple needs to worry about the day before the wedding. Once again- I don't recommend. Very rude and inconsiderate. They could use a lesson in customer service and abiding by their own contracts.

ext morning and fit great.

sonable for each tux.

g right, but the only little fix was done in house and the guys took the tux right away!

uld have cost to rent a tux anyways. Well it was a mess! The tuxes took MONTHS to come in (a few weeks before the wedding after ordering them about 5 months beforehand). All the groomsmen and both dads ordered their tuxes from the same location. 2 of our 4 groomsmen's orders were completely off (missing pants, or didn't remotely fit). The dad's received the wrong colored ties originally, and had fitting issues as well. DuBois fixed the mistake, but it was a lot of unnecessary stress at the last minute.

all had to be pinned. And my father had come in for measurements as well and he was swimming in his tux, there was no way the correct sizes were ordered, or they ordered all 2 sized too big to compensate because it was an out of state wedding. We thought we were going with a better company by not going with Men's Wearhouse but we were extremely disappointed. I don't recommend if you are having an out of state wedding that you go with this company unless all the men can try the tuxes on in the store.