Dublin Ranch Golf Course & Event Center

a first who was so awesome, we also had to work with Carolina and I know she did her best but I think there was a lack of communication sometimes because things that had been decided prior and there were notes of it because I had them too still were lost in translation. I think that’s the only hiccup I had but other than that this venue is beautiful both inside and out. They recently painted the the inside and it looks so much more beautiful than when we had originally booked it so that was a plus! The food was also very delicious, everyone was raving about it. The coordinators did their best to work with us and we really appreciate everything they did in the little time they had to get to know me and my wedding.

t lost between each person. Made for a very stressful time.

ay through planning and was very difficult to work with. She was not supportive and was asking questions a week before the wedding that should of been figured out months ago. The Main coordinator that i worked with though was great and very supportative. Very on top of it.

price seemed fair. Things began to unravel when we were notified by Catherine that she was no longer working for Dublin Ranch approximately 6 months prior to our wedding date. It was at this time that the Director of Operations, Robert Yee notified us that he would become our primary contact and that they were working quickly on hiring another venue coordinator. A few months later, we visited the venue for our food tasting with several of our friends and family. The experience was terrible as the food was tasteless and the meat was very tough. It was at this time that Robert notified us that their tasting food is leftovers from previous events that are frozen when the event is over. We were less than pleased, especially when he also informed us that they still had not hired a wedding coordinator (which was included as part of our wedding package) and we were only 90 days away from the wedding. At this time, we decided that it would be wise to pay the extra money and hire our own day of coordinator since the venue was obviously not going to take the initiative to do so, and also considering that Robert was less than cordial throughout the process. The day of our event we noticed right away that things were not in order. Our coordinator was rushing around trying to complete several set-up tasks by herself and when we asked the Dublin Ranch staff to help her, they simply ignored us. We also asked that the doors to the reception hall be closed for set-up but they were not and so guests entered into the room upon arrival, giving the appearance of poor planning. Our guest book/gift table was not completely set-up until 10 minutes before our ceremony was set to begin, and that had to be done by my mother-in-law. Unacceptable. We were also promised that golf carts would not be allowed up the 18th green during our ceremony. FALSE. Many guests commented and took pictures of golf carts and golfers playing less than 100 yards behind the alter as the ceremony took place. Included in our wedding package was passed wine, however no wine was served and so our guests had the pleasure of toasting with water. The salad we originally ordered was not the one served to our guests. We had approximately 30 servings of wedding cake that are unaccounted for, even though Robert claims it was not discarded. The chicken plates that were served to our guests were half the size of a typical chicken breast, noticeably smaller than the one presented to us at our tasting. My 17 year old brother was not properly identified at the bar and served an alcoholic beverage TWICE. We have since reported this to the State of California Department of Alcoholic Beverage Control, especially since the venue denies the matter however the bartended openly admitted he served him. To make matters worse, when these issues were brought to the attention of Robert and Dublin Ranch they essentially denied all accusations and refused to agree to any kind of resolution. As understandable as it is to make mistakes, it makes matters worse when there is absolutely no effort to ensure that your clients are happy with the product/service they received. We would NEVER recommend this venue