Dunhill Tuxedos

ked with Betheny a majority of the time and she was great. a few days before the wedding they have everyone come in and try on their suits and if something doesn't fit right, they fix it on the spot! Whether it's lengthening or shortening, they fix it right there. They also give you a card "in case of emergencies" to call and they'll run out to the venue and bring you pants or a tie if you forgot it. They were great to work with!!

n (probably too many people, but we were all so excited). After a couple of hours, we had chosen a tuxedo, but not the color of vest or tie. The woman who was helping us wrote down the tuxedo style we wanted and suggested we come back with a vest color after I had looked at my dress to match. Several months later, one of our groomsmen calls and says that he got measured at Dunhill but they had no record of tuxedo we wanted. We assumed that he meant we hadn't picked out a vest color yet. So several weeks later after seeing my dress again, my mother and I went to the Highland location to pick a vest color. We then learned that they had absolutely no record of us ever having been in the store let alone what tuxedo we had selected. So, just several weeks before our wedding, we had to start from scratch again. My husband and I live about three hours from Dunhill, so it was not easy for us to drive all the way in to do something we thought we already had done. We had to go to the Merrillville location where the storeroom is so we could have every style in every size at our disposal. We re-selected a tuxedo and vest/tie color. Then, a couple of weeks later after my father got measured at the St. John location, Dunhill called and said that the tuxedo we had picked out did not come in a size that fit my father. They recommended that we switch my father's tux jacket to one very similar to the original, but a with a little more room. So we changed the order so to accommodate my father. At the same time, I also changed the order for my step-father so that both of my dads would match. When my step-father brought his tuxedo home just a couple of days before the wedding, we realized they had given him the wrong jacket. They gave him the original one - not the one to match my father. Our wedding was Thanksgiving weekend, so with everything going on with the holiday and getting ready for the wedding, my step-father could not pick up the correct tux jacket until the morning of the wedding. It was a lot of stress for something that should have been one of the easiest parts of wedding planning. Dunhill repeatedly messed up our order and on wedding day, my husband noticed that his tie was curved and one of his vest buttons came off. Their service was lacking and the quality of their product wasn't the best. Dunhill is THE place from which to rent a tuxedo. My husband and his friends had rented tuxes from them many times in the past and had no problems. I trust that our experience with our wedding is not a common one, but know that it does happen. Perhaps this could all be solved by digitizing their system rather than hand-note taking.

ich isn't nearly as much as you would have to pay for if you were buying everything. The quality is amazing!!

the tie color and just all around great service. The owner is really really nice and a very sincere.

re correct and they have a stock of shirts and pants always on hand should something change. My husband got the breathable fabric and it was a beautiful tux and he didn't get overheated (even though it was in the 80s that day).

dissatisfied with the fit and feel of his $200!!! tux even AFTER everything was supposed to be fixed as far as size and such was concerned. I know they aren't a large chain but there were a lot of things that were said and done that just shouldn't have been.

e we thought it would be easier and they would not even let my husband try the coats on- they didnt have any examples to look at in person. The experience at Dunhill was SO much better and their prices were great. They gave us the grooms, ring bearers and my dads tuxes for free!

certain amount of tuxes. Service Rocked!

mbos to choose from.

how they looked at the wedding. Thank you!!!

had to run to the mall - luckily they were able to find a good enough match. I believe each of the groomsmen spent around $100-$150 on their tuxes, with the groom's & ring bearer's being free.

ht away. The one thing that did bother me was the ring bearer tux. They had ours try on different brand of shirts than they actually wear under the tux, so the "real" one didn't fit for the wedding and he had to wear the "try on" shirt from the shop at last minute. Also the jacket didn't fit him perfectly and they said they couldn't make adjustments. We were still happy with the tuxes and the deals they give the ring bear and groom.

roomsmen had any problems, even one from out of town.

ice was great when they went to pick up tuxes the day before the wedding. Prices were comparable and service was the best! I will be recommending them in the future.

l to anyone who asked.

ations and other stationery. They have a sister company that does everything wedding! It's a great one-stop place for everything you need.

helpful. You also get a set of coupons that come in handy. I liked the one for the bridal store next store. We were pleased with everything. (The cost depends on which tux you choose.)

. I went to Dunhill and loved the attention I received! The staff is so knowledgeable and friendly! Plus, they have such a variety of tuxedos that fir any budget...as well as their free invitations promotion. I think another think that makes them stand out is that they have been a family owned business for several years...and they treat you like you are more than just a number, like a big corporate entity would do.

oked awesome!!

He looked great :)

and although I was wearing flats the day of the wedding, John went as far as to find him make that had a little bit of a lift on it, like platforms. They were funny looking, but it worked and he was the same height/slightly taller ... it was kind of nice :). We picked a more pricey tux, but it was nice because it was breatable material. That's what you need when you get married in June. All in all, great experience.