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Edwin Novel Jewelry Design

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4.8
(183)best-of-weddings

650 S Hill St. #713A, Los Angeles, CA

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About This Vendor

Love Deserves a Real Diamond.

Edwin Novel is an American jeweler and producer of Natural Diamond Jewelry. The company was founded in 1999 as Edwin Novel Jewelry Design, Inc. The company is named after its founder, Edwin Novel, who was called by many the "Visionary". The company designs, manufactures, distributes, and sells jewelry inhouse at their Los Angeles location. Selling Engagement Rings, Diamonds Stud Earrings, Pendants, Wedding Bands, Solitaire Rings, Three Stone Rings, and best known for creating custom designing.

Details

Rings
Engagement Rings, Ring Services, Custom Designs, Engraving, Financing Available, Jewelry Cleaning, Ring Sizing, Wedding Rings
Wedding Jewelry
Bracelets, Brooches, Cufflinks, Earrings, Necklaces, Rings, Watches
Awards and Affiliations
2021 Best of Weddings Winner2020 Best of Weddings Winner

Edwin Novel Jewelry Design Reviews

Share your thoughts with other couples
Reviewed On 4/20/2021 by Brenda B
I'm enjoying my new necklace. the pendant is beautiful. no scratches what so ever and the diamond on it sparkles for miles!
Reviewed On 4/19/2021 by dick s
Fun experience shopping on the ENJD website. No moment will ever top this one. The look on my wife's face was something I've never seen before. Jewelry really is a woman's best friend
Reviewed On 4/19/2021 by Moises R
Happy wife, happy life! Thanks guys, you're awesome. My wife loves her 5 year anniversary ring. Most beautiful piece of jewelry she own. I'm sad to say it but it might also be better than the engagement ring I bought her!! This is the place to ...
buy your jewelry from! Great service and selection
Reviewed On 4/16/2021 by roman r
In a nutshell, Edwin Novel is quite affordable for non man-made diamonds. They are professional, as they respond to your emails within hours in a very respectful manner. They also offer a big selection of designs! 2 thumbs up from me
Reviewed On 4/15/2021 by sal c
I am left speechless after seeing my gf's ring I just ordered her! Very nice. I'm truly impressed
Reviewed On 4/15/2021 by Juan R
All I want to do is show off my new diamond earrings! Super clean... I wanted something 100% real, no lab made or synthetic stuff. This company was perfect. Suited all my needs for a reasonable price
Reviewed On 4/15/2021 by Joella C
Received my package today. I was very pleased to see my center stone was absolutely lovely . The ring fit perfect. Thank you to this company for allowing me to own such a beautiful piece of jewelry for an affordable price
Reviewed On 4/13/2021 by jeramiah g
Thanks so much to this company!!! They are so professional. I love love love my new gold cross pendant. It has a beautiful little VS1 stone in the front. It shines very beautiful. The gold has no scuffs or scratches. Its all prefect
Reviewed On 4/12/2021 by rochelle w
I'm super happy about my purchase! Thanks guys. I was worried about ordering online, as I am not able to see the true quality up close and personal. But everything turned out spectacular. The diamond itself is very very and shiny. Breathtaking ...
and eye catching i love it
Reviewed On 4/12/2021 by imelia s
I'm super happy with my new ring. It looks absolutely breath taking. They really are a fabulous company
Reviewed On 4/09/2021 by aria a
Very good. I am impressed. keep it up
Reviewed On 4/08/2021 by Sam V
I am very pleased with my order. I can't wait to visit you guys again, you all are very accommodative.
Reviewed On 4/08/2021 by jasmine alexia k
Okay I just received some really nice shiny earrings from this company for the low. I couldn't get a price like this anywhere else! Love that this jewelry is natural and affordable. A good bargain for your coin
Reviewed On 4/06/2021 by Tony V
Very nice experience. Super cool company. I'm excited to wear my new earrings. Beautiful VS2 diamond earrings. Sparkly and clear. Will return for more jewelry
Reviewed On 4/06/2021 by valencia p
I ordered a dainty 0.50 carat solitaire gold ring with an H SI2 stone. I'm super glad it came out exactly the way I anticipated. I recommend this place. Edwin Novel Jewelry sells ONLY NATURAL diamonds. I've worked with diamonds for many years a...
t Kay Jewelers. Kay Jewelers and other larger companies are different. Kay diamonds are lab created and enhanced with synthetic materials in order to increase the shine, in other words - FAKE. With NATURAL Diamonds from ENJD, derived from the Earth, you have to be careful when selecting your clarity. It is SOOO important to select a good quality rock. Color does not necessarily matter in my opinion. But the Clarity (shininess and clearness), IS SOOO important. Natural diamonds are more revealing, so if you buy a low clarity stone, it will be visible and you will be dissapointed. So just make sure you're buying an SI2 or higher. Anything to the left side of the clarity scale is considered 'good' quality.
Reviewed On 4/02/2021 by moira v
Thank you very much!! I had a great time ordering my niece a pair of diamond earrings from your company. I also got in contact with customer service via email, and they responded within two hours. They enlightened me a little about their compan...
y which made me feel much better about ordering from here cause I could tell they're legit. After production time, which takes anywhere from 2-14 days depending on your order, they will ship your final product. After shipping my niece's earrings it arrived in 2 days. Very easy company to work with when designing custom jewelry. Also, all their diamonds are 100% natural meaning they don't lab enhance the shine or add any synthetic materials to the diamond. Therefore, it's best to get a good quality stone. I bought my niece a H VS1 set and she loved them!! They're absolutely beautiful and I definitely need to revisit this site again to purchase myself some earrings as well. Very good bargain, won't find a deal like this for natural diamonds anywhere else. Thank you very much Edwin Novel
Reviewed On 4/01/2021 by ryan s
Thank you so much edwin novel. I ordered my 8 month old granddaughter a very beautiful set of G VS1 diamond earrings. My daughter loved them for her. And they look perfect on her ears. the carat size is .40 carats total, so its .20 for each ear...
. This is perfect cause she's a pretty small baby. They're also very shiny and expensive looking.
Reviewed On 3/31/2021 by VINCENT O
thank you so much mr edwin novel my wife loved her ring/ I upgraded her original ring to a G VS1 with 2 round side stones and a 14k white gold setting. Supper nice. The rock is 1 carat. she's super happy with it, so I am too. The price was surp...
risingly affordable. She had very high standard for this new ring and I was a little worried that I may have purchased a quality too low for her liking, but she is very impressed and IN LOVE w it. As am I. I'm glad everything worked out (: I will innately recommend this place to any friends or family that decides to get married. THIS PLACE IS A MUST
Reviewed On 3/30/2021 by octavio r
very cool, Edwin novel. I love this website and company. you guys are doing a great job overcoming this pandemic. I know the virus took a huge toll on the company due to being short staffed and i know postal services slowed down as well. I'm gl...
ad to see you guys still up and running. I just ordered another piece of jewelry from this company as a second time buyer. The first time I ordered was during December, the month that they were greatly affected by the pandemic and had many staff members sent home for weeks due to covid. I understood the issue completely and the reason for my orders delay. I hope everyone's doing well now. This second order came rather quickly, so I'm assuming everything is fine. I'm really enjoying this new purchase. I ordered a cross pendant with diamonds all over. They are F VS2 diamonds. Super nice pendant. No scuffs or scratches, it is in perfect mint condition. Thanks for providing me with the finest natural jewelry for a much more affordable price. Will continue shopping here and recommend to all my friends and family
Reviewed On 3/29/2021 by manny m
I really enjoyed picking out a ring from here. It was a cute emerald shaped ring with w 2 side stones. Just a little gift to myself. I recommend for you to chose a color anywhere from D - G. Also for your stone's clarity, I'd recommend anythin...
g from FL - SI 1. In my opinion, clarity is much more important than color. So if you're on a budget, I'd advise you to worry about the clarity (aka the shininess and clearness) of the stone, before color because, clarity is what gives your diamond a more realistic and glass like look. You can pick a stone w the highest rated color on the scale, but if your clarity is low, your entire ring will look cheap and fake. Basically, just choose a diamond with a color and clarity that leans towards the left of the scales in order to ensure beautiful results. Keep in mind, Edwin Novel only uses natural diamonds with NO synthetic elements , meaning its shine and color will be true and natural. The diamond is not lab made or enhanced in anyway, so do please spend a bit more coin for a much better quality stone. Because trust me, the last thing you want is to spend hundreds of dollars on a ring, and not be satisfied. Now you're stuck w their return policy and procedures and its just a waste of time. So do yourself a favor and invest in a good ring. You'll truly be amazed. I love my new E VS1 emerald shaped ring. I did so much research and contacted the Edwin Novel team themselves, via email. They responded within 2 hours and gave me insight on how diamonds work and what I should look for. their customer service is outstanding and I will definitely recommend to all my friends and family.
Reviewed On 3/26/2021 by richard d
I bought my wife a wonderful new ring for her birthday. It was a .60 diamond on a simple platinum setting. The diamond was a G VS2. It was immaculate. The absolute perfect birthday present for my dear wife. I read reviews about Edwin NovelJD an...
d others suggested to order a month in advance, just to be safe. That was exactly what I did. I have no complaints. There were no scuffs or scratches on the setting and the brown wooden box in which the ring was held was also quite beautiful. My ring does somewhat look like a proposal ring but I don't mind. She loves it
Reviewed On 3/23/2021 by molly m
Edwin Novel Jewelry is the place to be! Whether you're shopping for your mom, dad, grandpa, husband, or wife, Edwin NovelJD has the variety big enough to suit all your needs. You can choose your design from numerous options and then customize i...
t to your liking. Anything is possible on this website which is why I love it the most. Just a little heads up, Edwin Novel JD only sells natural diamonds, meaning they're not lab made nor are they enhanced by synthetic elements in anyway. Therefore, I'd recommend buying yourself a good quality diamond. When I speak of quality, I'm referring to the color and clarity of the diamond you have chosen. DO NOT buy yourself the cheapest diamond on their website (an M 13) unless you truly know what a natural M 13 looks like, or you might set yourself up for disappointment. Natural diamonds are more price revealing. An M 13 can appear more cloudy, brownish, and may lack in shine. My advice - spend a little extra money for a much higher quality ring. I'd recommend a F VS2 or even a G SI1 if you're budgeting. Those are more affordable options, yet they still provide that shine and glass like effect everyone craves for. Be smart about your purchase, because believe me it will be worth it. Edwin Novel creates your custom piece from scratch, so give them production time. I can tell they put a lot of time and dedication into my custom piece. Thats why I love them (:
Reviewed On 3/23/2021 by fredrickson o
I am so excited for these new earrings. I just opened up the box and BOY am I impressed. Everything ot perfect, exactly how I ordered it. Thank you edwin novel JD
Reviewed On 3/22/2021 by danica s
Thanks for helping me find the perfect necklace for my girl friends birthday. She loved it
Reviewed On 3/19/2021 by chrystal h
Im happy with my purchase, no complaints
Reviewed On 3/19/2021 by TRISHA M
SUPER COOL COMANY WEBSITE. LOVE MY BEAUTIFUL F VS1 EARRINGS. WELL DONE EDWIN NOVELJD <3 I LOVE THEM
Reviewed On 3/17/2021 by geniveve h
Thanks Edwin novel, you guys are amazing. I had a blast choosing out my necklace. You have so many options its unbelievable. And you guys do engraving for the low! That's great
Reviewed On 3/16/2021 by john james b
I'm a slave to buying my wife jewelry, specifically from edwin novel jewelry designs
Reviewed On 3/16/2021 by Ronnie T
Thank you edwin novel & team for providing me with the luxury of owning a diamond ring. I may not have chosen the best quality diamond, but it's what I could afford. However, I don't mind I'm just so happy & grateful I own a natural diamond. A ...
big thank you to this company for offering stones at such an affordable price.
Reviewed On 3/15/2021 by jasper v
Great service, nice natural diamonds, and wonderful prices. what's not to love? <3
Reviewed On 3/15/2021 by buford f
Thank you edwin novel and team. I had a wonderful experience picking out a set of diamond earrings from your very large variety of designs.
Reviewed On 3/12/2021 by alexis r
Pretty simple to place an order. my ring came as I designed it. Nice quality product and came in beautiful wooden box. I Paid good money and received a product that matched the price. I'm glad with my purchase no complaints.
Reviewed On 3/12/2021 by austin s
Very happy to announce that my fiancé LOVES HER RING !!!!!! Obviously she said yes.. being together for 6 years, there was no doubt in my mind she'd say yes. However, I didn't know whether she'd like her ring or not. She's very picky when it co...
mes to clothes, shoes, and jewelry. Because of that, I don't typically shop for her, so you can see how confusing & difficult this experience was for me. Luckily, I spoke to a company worker and he was able to assist me. We picked an amazing ring for an affordable price. It arrived a month later and my wife was completely in love to say the least. I'm glad everything worked out, big weight lifted of my shoulders. I was so stressed and nervous. This company is amazing!! highly recommend
Reviewed On 3/12/2021 by Harley H
Hello everyone, I'm Harley. I just got proposed to a few days ago and my ring is from Edwin NovelJD. I absolutely love my engagement ring! I got a D color, VVS1 center stone. My band has small F color diamonds all around. Super beautiful ring. ...
Obviously the price reflected on the product, it definitely wasn't a cheap ring. I'm thinking around the 13k range. I was fortunate enough to get to pick out my ring, so I custom designed it on the ENJD website. They have a large variety of options so that's nice! It delivered a month later, which is reasonable considering the hard work behind it. They obviously need production time. THE RING WAS PERFECT!!!! no complaints. I honestly feel like you get what you pay for with this company. If you spend the money, your ring will be beautiful. If you don't... well like I said, you get what you pay for. Overall, this was a wonderful experience for me! I love my engagement ring and this company is still more affordable than other companies. They give a great deal. I highly recommend.
Reviewed On 3/11/2021 by moises m
I'm extremely thankful for this company. They resized my wifes ring for free! btw we did buy our ring from edwin novel a few months ago.
Reviewed On 3/10/2021 by katie b
Pretty cool purchase. The chain is crazy shiny and the clover pendent is super cute. tiny delicate necklace , i love
Reviewed On 3/09/2021 by minerva o
I'm really happy with my earrings. I think im going to buy a necklace from here next month.. really nice quality
Reviewed On 3/09/2021 by joe b
I really like this company. My girls ring was nice. she doesn't like too flashy, but she still wanted an elegant ring. I found her the most beautiful band and got it engraved. all for an affordable price!
Reviewed On 3/08/2021 by Sonia M
Thank you so much edwin novel and staff! I was able to buy my husband the best birthday gift from your website. The pendant was beautiful and complimented his chain so well! Will be returning in the future. I highly recommend you guys give this...
place a try, they're extremely understanding and nice. Don't be afraid to email them and ask questions, they're very responsive
Reviewed On 3/08/2021 by Sherman W
Super glad I went with this company. I saw their great deals on their website but I've never heard of the brand before so I was a little hesitant. If you're someone who's looking for natural jewelry, give these guys a try, I highly recommend. M...
y custom order came out prefect
Reviewed On 3/05/2021 by Jessica h
My ring is just WOW!! Stunning, beautiful, exquisite, and jaw dropping. Thanks so much, will return in the future, and recommend you to all my family n friends.
Reviewed On 3/04/2021 by Lilianne S
A big thanks to the Edwin Novel team!! My Fiancé and I are extremely grateful for her dream ring you provided. It glistens in the sun so beautifully, totally an eye catcher. My fiancé is currently 7 months pregnant, so I will be purchasing our ...
newborn's first pair of earrings from here very soon.
Reviewed On 3/03/2021 by Simone W
I am so happy to say that this company was successful in delivering my diamond ring on time. It came exactly the way I designed it, which was expected considering the amount I spent on this NATURAL VVS diamond. It is quite exquisite, will revis...
it again in the future.
Reviewed On 3/02/2021 by Donna P
I am so excited to wear my new necklace that I just received in the mail. Thank you so much Edwin Novel and team! Great work. Clean necklace! No scuffs, shiny bright diamond, and a sturdy chain. Love it
Reviewed On 3/01/2021 by Montey C
I am in love with everything I have purchased. I got a set of earrings, a pendant, and a band ring. Everything is exactly the way I expected. So shiny, so bright, and there aren't any scuffs on the jewelry. The people who made this jewelry did ...
a terrific job. I spent quite a good amount on this website and it was worth every penny
Reviewed On 3/01/2021 by Nicholas P
Shopping here was worth every penny. I loved my earrings, they were shiny and very expensive looking. Little do people know I got them at a very reasonable price! Can't wait to by more.
Reviewed On 2/28/2021 by Julie K
It’s been 2 months since I got my ring. I had sent a link to my husband of what I wanted him to get me. Because of the pandemic I selected a lower quality option so my husband can save some money. The pandemic was really hard on his Los Angele...
s based business but yet he wanted to buy me something. Edwin Novels website has nice filters that makes it easy to select a better quality if you can afford it. My husband decided to buy me a much better quality then what I proposed to him. It’s nice to have a jeweler that sells a wide range of qualities. If it was any other jewelry website, my husband would have probably purchased the lower quality I was asking for. I CONSTANTLY GET COMPLETED ON THIS RING. it is perfect and I am sure it is very expensive.
Reviewed On 2/25/2021 by Vinny C
I am a third time buyer. Every time I purchase something, whether it is a necklace, ring, or earring set, I am always satisfied. I previously worked Kay Jewelers so I know exactly how to order diamonds and what quality I like. With this company...
I always get what I pay for. They are serious jewelry vendors, a growing company, and are here to make business so they definitely try their hardest o ensure you stay a happy customer.
Reviewed On 2/24/2021 by Marylou W
I cannot explain the gratitude and appreciation I have towards this company. I was very picky and kept changing my custom design even after the earrings were already made. Their production team is so patient and understanding. They changed some...
details on my set of earrings not once BUT TWICE!! Great customer service and they're so quick to respond during business hours.
Reviewed On 2/24/2021 by Rebecca M
Super cool company and website. they only sell natural diamonds (not lab grown or man made), so believe me, you're gonna want to splurge a bit more. Most people don't know that the price they pay for their ring reflects on the quality of the s...
tone, since their diamonds don't contain any synthetic elements. For example, If you create yourself a low cost ring, you may end up with a yellow or an unclear stone. In other words, you get what you pay for. But anyway, very cool website with many options. If you're looking to buy jewelry, don't hesitate to give them a chance. Just be knowledgeable and know what you're buying. Mess around with the filters as well!! If you contact the company they also might be able to help. They were very responsive with me so hopefully you guys have the same experience.
Reviewed On 2/23/2021 by michelle a
Thank you Edwin Novel for the beautiful pendant I received in the mail today. Had to give a quick 5 star review for your customer service and product quality. Will probably buy more soon :)
Reviewed On 2/23/2021 by Janet M
Thank you so much, Edwin Novel Jewelry :) Once again, another great experience with this business. Just received my very first pair of diamond earrings and they're OUTSTANDING. Definitely worth the money. It took some time for them to create th...
e custom earrings I asked for, but I can see why. The details on my earrings are exquisite. If you're considering their company, I highly recommend you buy yourself GOOD QUALITY diamonds from them because their diamonds are 100% authentic, meaning you can really see the quality of the diamond you're buying, and the price truly reflects on the product. Color, clarity, and carat all matter and its important to take those details into consideration when designing your product. Cheap diamond = cheap quality. You get what you pay for with this company and to me, that seems more than reasonable. Will be purchasing more jewelry from them in the future!
Reviewed On 2/23/2021 by Clarissa N
My husband upgraded my wedding ring to a beautiful, colorless, VVS, oval shaped diamond ring with side stones all around the band. I am soooo happy I received my wedding ring EXACTLY the way I wanted it. My husband gave this company very specif...
ic details and they were extremely accommodative. I am a picky person when it comes to jewelry, especially if we're spending thousands of dollars on it. Edwin Novel Jewelry is legit and will not disappoint!
Reviewed On 2/23/2021 by Guy p
really wish they sold stuff in an in person store always been ordering stuff online from them for a while and im always happy with what i get in the mail 👍🏼
Reviewed On 2/22/2021 by Erik S
MY PROPOSAL WAS SUCCESSFUL THANKS TO THIS COMPANY. When it came to my Custom Ring, Edwin Novel Jewelry Design took the ring I had envisioned in my head and made it into a reality, perfectly! I planned and called them way ahead of time like arou...
nd August-September of 2020. I worked with them back and forth and they sent me screenshots of my ring being worked on in the 3D design program. The design team made sure every inch of detail was just how I wanted it. Forever appreciate the business and attentive care Edwin Novel's people offered me.
Reviewed On 2/19/2021 by sofia j
People at Edwin Novel guaranteed my bands would arrive before my wedding. And they did!!!!! Wonderful collection of jewelry online. I love our bands, and I do not doubt that the rest of the products are just as beautiful as the jewelry we own. ...
Will recommend to family and friends!
Reviewed On 2/18/2021 by keira r
i have had nothing but an amazing experience with the jewelry and service with this place.
Reviewed On 2/17/2021 by Carlie R
Guess I found my new favorite jewelry store!! So rare to find jewelry online that have THIS big of a selection, let alone in person!
Reviewed On 2/16/2021 by Rachel C
If I could go over the 5 star limit I would! The customer representatives are very knowledgeable on the products made in-house and gave me the answers I needed to my questions about gold and natural diamonds . Hard work went into these earring...
s I'm wearing and I appreciate the service and effort Edwin Novel puts into each piece.
Reviewed On 2/15/2021 by Troy m
My order from edwin novel arrived just in time at 2/12 on the friday just before the valentine's day weekend everything was perfect the arrival was perfect and the gift was perfect... the jewelry thing i ordered for her looked like something sh...
e pointed out in the mall so i got it for her and she loves it!!!!
Reviewed On 2/12/2021 by TIA G
For my 8 year anniversary with my husband, he picked Edwin Novel Jewelry design to make me a ring as a gift. We've been struggling financially these days so for him to save up and get this for me is extremely thoughtful of him. He picked someth...
ing in yellow gold; it really makes the diamond pop and I tell you, I am IN LOVE with it.
Reviewed On 2/11/2021 by Farha J
the gold on the actual ring itself was absolutely stunning, I could see my own reflection on it on a certain angle, and I'm glad their designer team was able to pick out some really shiny stones for me!
Reviewed On 2/11/2021 by petal w
We all know that businesses during this whole coronavirus ordeal have NOT been doing good, but Edwin NovelJD exceeded my expectations. We ordered ahead of time and the ring came well before our wedding and it was beautiful. I've been wearing it...
for a couple months now and its keeping quite well. If theres any damage in the future, we'll contact them again and they said they'll be happy to do any repairs.
Reviewed On 2/05/2021 by Jan C
Horrible company! My son purchased his engagement ring from them. The ring was to be a center stone of .80 carat weight with side stones. When received-our local appraiser indicated it was basically $3800 of junk. The stones where not of t...
he quality ordered and the shank was pitted and cracked. We received a RA number but more than a week later, no refund as of yet. The company says accounting is looking into it but we never get return calls. STAY AWAY!
Reviewed On 2/04/2021 by Chelsey L
Do not order anything from them - the diamond quality was FAR from described, and returning it - wow, I confirmed they received it over a month ago and they have started NOT responding to my emails. Ended up having to be on the phone with my ba...
nk for 30 minutes giving every detail of this horrible transaction. AVOID.
Reviewed On 2/01/2021 by Michelle S
We got engaged in July of last year, purchased the e-ring, and received it in the same month despite the pandemic (for reference, we live in LA county). We reached out with some questions before purchasing and their customer service responded a...
lmost immediately. On our budget, we couldn't purchase a big rock, but I was able to find the exact setting I wanted. Thankfully they were having crazy sales last year and we purchased the ring at an amazing bargain. After wearing the ring for half a year, the ring has held up wonderfully and still looks as gorgeous as the day I bought it. Super happy with this company and would definitely shop here again!
Reviewed On 1/31/2021 by Mark N
A zero star is more appropriate. They sent me a yellow diamond when the order called for an H color, they have yet to refund my money. DO NOT PURCHASE FROM THIS COMPANY.
Reviewed On 1/30/2021 by Kyle S
Bought an engagement ring in mid Dec that was supposed to be delivered by Christmas. The ring was very late. Didnt get it until second week of Jan. When I got the ring it did not match the photo and was not even finished. The entire underside o...
f the ring was not polished and looked very grainy. They blamed this and the delay of the ring on covid and the holidays stating it must have slipped past quality assurance. I was told to send the ring back and they would get me a replacement sent back out in 3 days. Today is day 7 and i called them to inquire about the ring as this is the 2nd time they have stated I would receive it and havent.they told me today that they would check on it and call me in an hour. They called me roughly an hour later stating they were working on it and I would get a call by the end of the day. They are now closed and i received no call. Its Friday too so I won't get a response until Monday when I'm sure I'll have to call them back. This is the worst customer service I've encountered in a long time. Especially when I spent over 4k at their company for the ring. At this point I am going to ask for a refund seeing how I don't even have the ring anyway. Oh and a quick tip if you're trying to call them and can't get ahold of anyone because they won't answer the extensions that have to do with questions and past orders dial the extension that says you need help placing an order. Low and behold they always answer that extension. Go figure, shady as hell. I highly recommend going elsewhere. This company is a total let down. You've been warned.
Reviewed On 1/29/2021 by melvin s
bought two things from Edwin Novel's site: ring and earrings satisfied with both of the products they look like it was complicated making them. great craftmanship the person who I gave these to loves them also, good job
Reviewed On 1/28/2021 by shermann W
I got my Mom the cluster stud earrings this last Christmas from Edwin Novel in F color and VS2 clarity. It came in a pretty wood box and the diamond stones were crystal clear, clustered together as advertised. Even though I liked this pair a lo...
t I was a worried she wouldn't like them just because of how picky she is with her jewelry but thank God she thinks they're quite nice.
Reviewed On 1/27/2021 by Spencer D
Buying off the Internet is difficult. Edwin Novel’s ring was a discount to others. You get what you pay for, sometimes. It is as advertised. Delivered as I ordered, and in a few weeks time. However, very little communication or tracking ...
about manufacture or shipping. Upon receipt, one notices that the band is very thin. It looks and feels too “fragile” and is noticeably thinner compared to a normal ring you might see on others. I think it’s made with less gold to save a few bucks, but I would have gladly paid more for a normal looking ring. The diamond is acceptably nice. But, the independent certification is pretty cheesy. Not at all comprehensive like GIA. Just a plastic appraisal card. And, from where these diamonds originate is anyone’s guess. No one ever answered my inquiry on the point. I haven’t had the diamond re-certified or appraised, but it does appears to be what I ordered. The box was nice, but no monogram for Edwin Noel. The lack of branding cheapens the engagement “package.” I didn’t bother to consult Edwin Novel before purchase. Maybe, a mistake. The center diamond, at 1.35 carats is too large for the tiny setting. It overwhelms the ring. I should have asked. Overall, acceptable. But, not the great deal you hope for. It is imperative that online sellers get it right. Disappointment is very damaging to your reputation, even if you, technically, lived up to your end of the bargain. Maybe Edwin Novel is the same as other online sellers, but I would buy online again.
Reviewed On 1/05/2021 by Jeffery S
I realize that their is a pandemic so I called before I placed my order. On Dec 9th I was guaranteed and assured that if I placed an order it would be delivered before Christmas. I called back on Dec 23rd to confirm and was told it was in trans...
it. It's January 5th now and it's still not here. After several attempted calls I finally got through and was told that they would promptly refund the amount that I paid for shipping since the order is running late. It turns out that was also a lie. So to sum things up... They took my money, ruined Christmas, lied about my refund and I still don't have my order. If there was any way to give negative stars on a review I would do that!
Reviewed On 1/04/2021 by Tess H
This place is ripping people off. Placed an order Dec 14th for diamond earrings, still have not received even a tracking number, cannot get ahold of anyone despite over 20 calls and messages vial email and all forms of their social media. If y...
ou look at their facebook page, all recent orders appear to be not getting filled and many people have had their money stolen.
Reviewed On 12/29/2020 by Gavin R
Be Very Careful.!! Looks like I'm out $900. Ordered a ring on December 14th, promised that it would be delivered by December 25 - still nothing. Several attempts to contact the company, emails remain unanswered and phone calls only put you on h...
old for 1/2 hour then you can only leave a message. The reviews 3 weeks ago were all positive - looks like they have scammed enough people and have packed up shop.!! If you value your money - go somewhere else.
Reviewed On 12/24/2020 by Jeremy S
BE CAREFUL! These guys say what you want to hear, but wont follow through on it. Make sure you get any promises in writing or you'll end up like me. Absolutely horrible experience going through Edwin Novel Jewelry design. They completely misl...
ed me during the Christmas holidays about receiving my gift before Christmas. I ordered my earrings just over 2 weeks before Christmas and paid for 2nd day delivery. They promised it would arrive before Christmas. I called the next week to confirm it would arrive before Christmas and their employees confirmed it would. I then called again the monday before Christmas (xmas on friday) and the employee again confirmed it would be shipped out and arrive before Christmas. I'm never able to check on my order status because in order to check on your order status you have to create an account with them prior to the order (another annoying thing I found out after ordering through them). I was getting worried because they never sent out a tracking number so I called them on Christmas Eve to see if they sent it out and they all of a sudden started saying that they were waiting on a 'certification letter' and wouldn't be able to send it out until they get that letter. Not once did they mention this certification letter or the fact that they would need it prior to shipping out. They only made strong promises that I would recieve it prior to Christmas. Here I am the day before Christmas with no earrings and empty promises. They will quickly change what they say and just say, oh I'm sorry sir. You can return the item if you want. They'll show you a good price and make promises they don't plan on keeping. I hope you don't happen to experience the same thing I did from these guys. I wish I wouldn't have believed what they continually told me.
Reviewed On 10/30/2020 by Clarence H
I found this vendor through advertisements online, and I'm SO glad I checked this business out for my engagement ring. I called them like a month in advance before I wanted to propose, and Edwin Novel's customer service will ride or die for you...
. I used to know absolutely nothing about diamonds too, with the color and clarity and all that. Their team did a good job guiding me with deciding what kind of stone I wanted picked out for the ring. Oh and, she gave me a yes for the proposal too.
Reviewed On 10/15/2020 by Charlotte K
my fiance ordered a rose gold diamond engagement ring from here and i totally love how it looks! the website is really easy to navigate and he has learned that looking through their large selection online is much easier than searching for a rin...
g in person at a crowded jewelry store. at one point he contacted customer support thru email for updates on the ring's production. they're quick to respond, patient, and sent detailed updates to him whenever he asked! compared to going to the actual store and picking something, this place is personal with your order. they will make what you want and make whatever adjustments necessary to make sure you're happy with what you get.
Reviewed On 9/22/2020 by rhey o
Pandemic made me feel nervous to look at local jewelers to propose to my partner, so I find this website and bought the three stone diamond ring for her. The ring is sturdy, and the diamonds on it are not loose and are set firm. It also looks e...
xactly like the picture on the website! She said yes, and my partner and me took it to get appraised just in case and Edwin Novel is legit. Thank you so much!
Reviewed On 9/09/2020 by Scott W
I ordered a diamond ring from here to propose to my now fiance and she absolutely loves how it looks! The ring is comfortable on her, the stone is bright and shiny, and it is overall a quality product.
Reviewed On 9/04/2020 by Geraldine S
I am still waiting for my refund. They said if we took down our original negative review they would give us a refund. I have sent back the ring and it has been confirmed received over 9 months ago. At this point this company is robbing and scam...
ming us. They have both the merchandise and my money. First they allegedly sent it regular mail and we never got it. Then they claim sent it certified with USPS and the tracking shows that the item never left their facility. Then they said they would to send a check Fedex but have not gotten back to us after countless emails. And this was back in January. DO NOT BUY ANYTHING FROM THIS COMPANY UNLESS YOU WANT TO BE ROBBED. It should have been a wonderful occasion; our engagement, was stained by Edwin Novel Jewelry design company and their terrible customer service. No bride should have to endure this. IT HAS BEEN 9 months and they still haven’t given my husband and I our money back. Every time we call someone hangs up or puts us on hold for hours. As soon as we give our order number they put us on hold for hours. Dwayne is especially rude. We can never get in touch of a supervisor and Elizabeth has not responded to our emails. They have the ring and my money. They have essentially robbed us. They refuse to refund us the money EVEN THOUGH THEY HAVE THE RING AND HAVE HAD IT FOR MONTHS. My husband has been cursed at and called an extortionist when they are the ones stealing money from us. They are scammers and robbers and this company needs to be shut down.
Reviewed On 4/03/2020 by Nana R
The ring is absolutely stunning! I could immediately tell it was crafted by an expert; the small details of the ring are beyond perfect. Dwayne was very patient and super professional. Great communication and very fast shipping. Strongly recomm...
ended!
Reviewed On 4/03/2020 by Dawn O
Edwin novel jewelry design is awesome and did an amazing job. Great Seller who made an immediate shipping and swift responses for each of the queries. They answered all of my questions very politely and followed through every step of the proce...
ss. Nicely packaged item with great condition. More importantly, it was made specifically for me and not mass produced.
Reviewed On 4/02/2020 by Francois G
Edwin Novel is an exceptional guy and his craftmanship and service are outstanding!! When I proposed to my now fiancé. She is ecstatic with the fact that it was exactly the ring she had asked for, down to the last detail. When the ring arrived...
, I am overjoyed at how absolutely incredible it was! My fiancé had shown me a few rings and had pointed out one in particular that was her favorite. I tried to find one similar to it and asked Edwin if he could make one in between the two and he was able to make the one she liked within budget!
Reviewed On 3/31/2020 by Cai P
My diamond engagement ring was so amazing it blew my mind!! It was more brilliant and amazing than expected indeed. LOVE IT!!! Buying more jewelry from Edwin Novel as a matter of fact!
Reviewed On 3/31/2020 by Melody H
Absolutely beautiful! I cannot stop looking at my engagement ring. Every person that sees it falls in love with it and so have I!!!! Feels great and fits great!
Reviewed On 3/31/2020 by Izzy G
My diamond engagement ring set is majestic! An absolute best of THE BEST! It’s more beautiful in person than in the photos. The brilliance is simply blinding....got my Ray Bans on! It has brilliant scintillation with lots of colorful flashes ...
of fire. It sits comfortably on my finger too without being too high. The design is well thought out; no snagging claws, and very wearable. From CAD drawings to design to finished product, the whole process of buying has been seamless. Elizabeth 's faultless customer service kept me informed & reassured every step of the way. I'm overly delighted!
Reviewed On 3/28/2020 by Casey S
I love the ring, but most importantly, she loved it! Thanks for the excellent service and for designing the perfect ring!
Reviewed On 3/28/2020 by Ellie L
We are incredibly pleased with the diamond engagement ring we purchased from Edwin novel jewelry design. They worked to find the perfect heart shaped diamond for my halo ring as I am very particular with the shape. The final result is absolutel...
y spectacular. Exquisite quality and color, great communication throughout the process, and very flexible in changing things as necessary. I definitely recommend using their team for any piece of jewelry!!!
Reviewed On 3/26/2020 by Mari G
So gorgeous! I was very very nervous to order such an important and expensive item online but I am overjoyed at the quality of my ring. It matches perfectly to my engagement ring and I will be able to wear it alone and still be so stylish. My f...
iancé knows any future jewelry should come from Edwin Novel Jewelry Design only. Thank you so much for making me a very happy bride.
Reviewed On 3/13/2020 by Colin H
Wow. They even offer amethyst stones! My wife couldn't control the tears in her eyes when I proposed with her favorite diamonds. Such an amazing experience and it couldn't have been any better and for that, thank you Edwin Novel Jewelry Design....
Happy couple!!!
Reviewed On 3/13/2020 by Christian W
I was able to make an upgrade at the last minute before they even started production and it saved me! Wanted to thank the associate (didn't get name) for their big help and making two people's days. Rush service is a big plus too!
Reviewed On 3/13/2020 by Malcolm E
Stupendous! I was able to make an appointment with a representative to visit their showroom in Downtown Los Angeles. Professionalism at its best from customer service to personal appearance. The item was then presented to us and once my wife ga...
sped, I knew she was satisfied!!! Sigh of relief and I'm thankful for this company for exceeding my expectations.
Reviewed On 3/13/2020 by Jonathan R
Perfect size ring for my wife and the most glamorous diamonds we both have seen. Great communication, great experience. Can't wait to give her something even more breathless. Thank you Novel's!
Reviewed On 3/13/2020 by Michael W
This company is highly recommendable from within my circle of friends so I decided to give it a try. My wife's birthday is coming up and what better gift than diamonds, am I right? I found the perfect one but I just had to ask a few questions. ...
The associate kindly helped me with all my questions and impressively nailed all my questions!! I had a great feeling after my phone call and before I knew it, I was already signing for my package. Content and I'm glad Novel Jewelry did not let me down.
Reviewed On 3/13/2020 by Anthony S
Consistent satisfaction every time I make a purchase here with Edwin Novel Jewelry Design! Great customer service, dependable information and a wonderful company to make business with. Stones are rare and flawless and the best designs yet.
Reviewed On 3/13/2020 by Larissa G
A very patient representative assisted me with my order. I'm sure they receive heavy phone calls as it is, however, after so many questions I was clear minded of anything going wrong with my order. Package insured, appraisal included, and signa...
ture required in order to be dropped off. People and companies like these are one of the main reasons why I continue to be a customer. I will be coming back for another great purchase :)
Reviewed On 3/12/2020 by Mariam S
Very helpful indeed! I was looking at the reviews to see if this company was worth it or not and after much research, I'm glad I went with this company. I called customer service to request a thicker band for the engagement rings and they were...
ready to take payment and proceed with my request :) Fast and easy process, thank you.
Reviewed On 3/09/2020 by Ainsley T
I want to leave this review because I want everyone to know how Edwin Novel Jewelry is there for their customers, even for the smallest things! I recently have been exercising and dieting which resulted in my fingers getting thinner. Edwin Nove...
l Jewelry was able to fix the problem of my loose ring without hesitation and it was returned to me in no time!!!! There were also very generous of polishing my ring .. so shiny!
Reviewed On 3/06/2020 by Jane W
Customer service is the best whether it's a request for a repair, upgrade, question, etc. they are very helpful! I had already placed an order with Edwin Novel when I had a change of heart on the type of metal and carat size. The representative...
was able to help me with my situation at no hesitation and was able to charge me then and there. I am happy with the result! Thanks so much.
Reviewed On 3/05/2020 by Shawn T
All my friends went to Edwin Novel to design their engagement rings, that is how I met him. He designed a ring on the computer in front of me, and printed it on a huge 3d printer. I approved the wax and then the design went to manufacturing. tw...
o weeks later I went in and the ring looked amazing. I was very picky with quality and Edwin Novel has all the qualities, but he only showed me the best quality because he knew I wanted that. I have a good eye for quality and the diamond is extremely clear.

Contact Info for Edwin Novel Jewelry Design

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650 S Hill St. #713A, Los Angeles, CA
(888) 765-4326
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