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Details
Business Attributes
- Hispanic or Latinx-owned Business
- Veteran-owned Business
- Woman-owned Business
Reviews
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3.5
out of 5.02 reviews
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Punctual, polite and professional. They do all the work so you dont have to. I 100% recommend Elegance 4my Event!
To save yourself from the stress avoid if at all possible! We went through Elegance 4 my Event for our wedding centerpieces and linens as they were contracted through our reception hall. From the start there were red flags, Joan (the owner) was extremely unorganized, forgetting what items we had previously reserved, going weeks between responding to messages, telling us certain items were included in our package and later mentioning additional charges, promising us a certain item then later mentioning she doesn’t have that. She also attempted to only discuss centerpieces over the phone without permitted us to see them in person (after getting the reception hall director involved we were able to see a rough draft in person. She even no showed a meeting scheduled over a month in advance, then when asked why over the phone, she stated that she simply chose not to go but gave no warning. Then two days before the wedding when we had set up a walk through so much was not as discussed. The head table backdrop was wrong, table cloths were missing, the chair cushions were the wrong color, and the napkins were incorrect, all things that were in writing well in advance. I will say that they fixed everything before the big day and the decorations turned out beautifully, but mostly due to the intervening of the hall director to ensure things went smoothly. After the calls, texts, headaches, and constant worry associated with working with this vendor I can not recommend going here, another customer even stopped us and told us to run one day while we were meeting with the owner. If we had more notice that all these issues would arise, we would have paid more to go through an independent vendor or done the centerpieces and linens ourselves.
Contact
3212 West 25Th St, Cleveland, OH
Elegance 4 My Event!
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