About this vendor
We carry an extensive selection of wedding dresses, plus size wedding dresses, prom dresses, mother of dresses, as well as bridesmaid and flower girl dresses. We can also help you find the perfect accessories to complete an outfit or find something to wear in our casual wear boutique clothing. We also offer tuxedo rentals with a convenient tuxedo drop box. Our comfortable, at home atmosphere will make your wedding dress and accessory shopping stress free! Give us call to make a bridal appointment today!
Details
Accessories
- Clutches & Handbags
- Cover Ups
- Jackets
- Wraps
- Hair Accessories
- Flower Crowns
Business Attributes
- Woman-owned Business
Dresses
- Bridesmaid Dresses
- Flower Girl Dresses
- Mother of the Bride Dresses
- Shower & Party Dresses
- Wedding Dresses
Fashion Services
- Dry Cleaning & Preservation
- Online Ordering
- Plus Size Available
- Rentals
Suits & Accessories
- Bow Ties
- Cummerbunds
- Shoes
- Ties
- Tuxedos & Suits
- Vests
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.6
out of 5.014 reviews
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I purchased my dress off the rack as part of their July sale. I will admit I was a bit nervous since some boutiques don't necessarily carry much in plus size. I needn't have worried! I tried on 6 dresses while being very choosy about what I wanted.
Shannon listened to me right from the beginning, took a look at some inspo photos I'd brought, and then immediately grabbed the two favorite dresses I tried on, including the one I said yes to! She was a positive and uplifting presence who made it a great bridal appointment.
LOVED Courtney! I tried on a LOT of dresses because I had no idea what style I liked. It was the second store I went to and felt bad because the first store I went to I felt rushed and felt like an inconvenience since I didn’t know the exact dress I was going for. Elegance was the opposite! Courtney was so helpful at helping me narrow down what I liked. I would say something (positive or negative) about the dress I had on and she would pick a different dress from across the store that she had in mind based on the comment. AMAZING. She ended up picking out my dress that I would have NEVER picked off the rack and I LOVE IT! She listened to me, took my comments, made me feel special, and had a perfect vision. No pressure to pick that day, (even tho I did!) and super kind. Highly recommend!
This was my third stop while searching for a wedding dress and I wish I would have went here first. Elegance Bridal has an amazing selection of dresses and a cute store. I received a very personalized appt with Courtney who helped me narrow down what I liked and didn't like. She knew what dresses she had on hand and took all my likes into consideration and was able to find me my dream dress! We may be headed back in a few months for mother of the bride/groom dresses! Thank you Courtney!!!
Wonderful team of consultants to help you find your perfect bridal look! My Stella York wedding dress was everything that I could have ever hoped for- Trista is an absolute GEM! I also picked out the perfect veil to polish off the look. I felt so beautiful and confident. Great selection, quality, and service. Thank you!
HIGHLY RECOMMENDED! Elegance is exactly what every couple needs when planning their wedding! Trista was helpful by checking in, helping with emergencies, making sure every detail was going smoothly and I was planning my wedding 1,211 miles away from her. She made the dresses the easiest part. She made me feel confident and beautiful for the best day of my life. My day wouldn't have been perfect without her and the Elegance team. Please experience the same stress-free part of wedding planning! They are the absolute best!
Elegance was a breeze to work with on all areas of our wedding attire! Every employee knew our wedding party by name! The staff was able to suggest ideas that I personally didn’t think of on my own that really made my vision come to life such as my custom dyed shoes. Elegance has great options for rehearsal dinner outfits and for your moms! I definitely recommend checking out Elegance.
I do not recommend anyone purchase from Elegance Bridal & Prom Boutique based on the poor customer experience I’ve received.
When my fiancé and I got engaged, I returned home to go bridal dress shopping with my mother on Black Friday. It was important to me that I shop local to support our hometown/surrounding area. We looked at Elegance and I found my wedding dress. I paid for it same day to take advantage of the sale. They offered to store it for me for free as they carry insurance for all customer dresses left in their care. I agreed. I also signed a no return document stating all sales were final.
During the course of the following months by finance and I called off the wedding. I live out of town and returned to pick up the dress about 13 months after I purchased it. When I walked into the store, I asked the girl behind the counter if she would please pull my dress from the back so I can take it home. She sent a 2nd sales associate to retrieve it for me. While the 2nd associate was looking for my dress, I asked the 1st associate if there were any exceptions to their return policy, as my fiancé and I had broken our engagement. She then became very defensive with me and stated “we have a no return policy. You’re welcome to talk to the owner if you’d like.” I agreed, and instead of calling over the owner, she called the manager over to the counter.
At this time, the 2nd associate had returned with my dress and hung it up on the hook for me. I now have 3 women standing behind the counter, essentially ganging up on me, all to tell me that they have a no return policy. Out of no-where (I presume because the store wasn’t busy) a 4th sales associate comes to stand behind the counter and see what’s going on. The manger stands firm and says there’s no return policy and I am stuck with the dress. One sales associate stated, “well, this dress is old anyways, if we did return it, what would we do with it?” Thank you for insulting the perfect dress I had chosen for my big day.
It is important to note, I am not faulting the business for upholding their return policy. I signed a no-return document when I originally purchased the dress on Black Friday, and I understand this. Given I spend a large sum of money on this purchase, I wanted to see if there were any exceptions to this policy while I was there. I am faulting them for handling a delicate situation with no tact or empathy. I have over 15 years of customer experience myself, and also deal in an industry where we celebrate engagements, weddings, birthdays, and anniversaries. These sales associates (and manager!) could have handled this situation with empathy and understanding instead of ganging up on me and trying to push me out the door as quickly as possible. While it was important for me to shop small and help support my community, this business handled this interaction very poorly. I felt like once they had taken my money, I was just another number to them. If this was the kind of service I was looking for, I’d have purchased from a large chain. Shame on you for treating your customers like this. I will never be returning to your company, and I suggest other brides to be look elsewhere for their perfect dress.
We were at the resort that this store is located within and decided, on a whim, to go check out Elegance since our daughter had recently gotten engaged. Not only did they accomodate us spur of the moment (never a good plan), but the owner personally took care of us, listened to my daughter's description of her dream dress and promptly brought it off the rack! A total win for the day! The dress is beautiful and their pricing is very reasonable. Loved the whole experience!
Elegance by Sarah Ruhs exceeded my expectation when it came to finding the perfect wedding dress! When I arrived to my first appointment, Trista, the bridal consultant, pulled some of the dresses I saved from the Elegance website along with some others that she thought I would like. She let me take my time deciding which dress I liked as well as offered insight on which ones looked best! Becky, the seamstress, also got the dress to fit perfectly! In addition, she took the belt that came with the dress and customized it so just the jewels were on the dress instead of the whole belt. Last minute, I also ordered my earrings from Elegance as I was looking for the exact ones they had. I loved the look of the earrings, however; after the wedding I took them off and the holes had turned black. Yikes! That aside, Elegance provided exceptional customer service! Thank you Elegance for helping me look amazing on my wedding day!
This was the first place I went to for my wedding gown. Originally, I made the appointment while I was in town visiting family for the weekend as a way to start my wedding dress shopping experience. The staff was great and the consultant Ashley I worked with was amazing. The 5th dress I tried on ended up being "the one" and I could not be happier or more shocked. I also purchased my accessories and veil as well. I had a great experience here and would recommend this place to anybody!
Simply amazing experience. They outfitted our entire wedding party. Beyond accommodating and helpful in all aspects! Highly recommended!!
It was the greatest experience. Our consultant was wonderful and the choices were amazing. They held onto my dress for 10 months, made getting alterations done simple, removed a stain I got on it just trying it on for free! And steamed it to perfection. Wonderful place and knowledgeable and friendly staff!!!!
Wonderful Customer Service! This shop has an amazing group of young ladies working at it! I found the perfect dress one day when I wasn't supposed to be shopping for a dress. They did a facetime session over the phone to my sister so she could be included in the shopping! They went out of their way to make sure everything was perfect and ready for the day! Plus if you book your venue with ArrowWood you get large percentages off of formal wear! We got money off my dress, the bridesmaids dresses and the tuxes!! I would definitely recommend this shop to anyone!
I got my wedding dress here at their sample sale and got the dress of my dreams for a great price.
Contact
1407 Hwy 71 N, Okoboji, IA
Elegance Bridal & Prom Boutique
Elegance Bridal & Prom Boutique's photos