Elegant Touch Bridal

I was happy with my dress initially but after six or seven alterations, my dress was too tight in certain areas and too big and other areas by my wedding day. My final fitting was two days before my wedding and I had been having fittings for four months. I thought $450 for a veil I wore for 30 minutes was a little pricey as well. The staff was very nice and always tried to be extremely helpful however at the end of the day, I can’t say I was comfortable or happy with my dress the day of my wedding.

Elegant Touch was the only place I went shopping for my wedding dress. From start to finish this is exactly what I wanted in a bridal shop and experience. They helped locate the gown I was looking for and make sure it was brought to a trunk show and the rest is history! The staff there really helpful in picking the perfect veil and accessories. They were also great cheerleaders and let me come back as many times as I needed for alterations. I have nothing but positive things to say about ETB - SO- if you're looking for a dress, look no further and let these wonderful ladies take care of you!

Excellent customer service! Flora was my aid for the day (early April). She asked what style I like, and I named them all. This amazing women picked many dresses for me and knew what would look best. She was enthusiastic, funny, kind, and generous with her time. I said yes to the dress; we all cried. I highly recommend this boutique. I will return with my fiancé to browse their tuxedo collection.

This is the absolute worst bridal shop in Maryland the manger is very unprofessional I would not recommend them the manger makes false promises and when confront about what was said when I initially came in to purchase my wedding gown she got highly agitated and combative after gaining my business I feel very mislead by the manger I would not recommend them buyers be ware

Such a beautiful store with a great selection and superb customer service. I would highly recommend them if you want a professional stress free experience. Thank you to all the staff.

My Fiance' and I highly recommend this shop. The customer service is outstanding. We felt the owners and staff really cared about our wedding, were able to work within our budget which was very reassuring. Thank You.

We used Elegant Touch for both my bridal gown and the groom's and groomsmen's tuxedos. They were so helpful and kind. Flora and Giselle are wonderful and really took the time to understand my vision. I wanted a ballgown with a cathedral-length veil and they had an excellent selection of gowns and veins to choose from. My dress was also altered and preserved here and they did a great job for a reasonable price.

Elegant Touch was very accommodating. The staff was very friendly and they made it easy to find the perfect dress. They have a great selection of dresses.

If you are in search of a Bridal Gown and formal wear look no further . Very professional and beautiful gowns

The staff made me feel comfortable from day one! The customer service was impeccable. Even when I thought I lost a piece to my dress and was having a melt down, Giselle and her staff talked to me until I found it and calmed me down lol. They went above and beyond! Thank you!!

I am so glad that I got my wedding dress and accessories from Elegant Touch Bridal! They were wonderful to work with. My dress fit like a glove and I received so many incredible compliments on the dress, earrings, and headband. I couldn't have asked for more. When I went by to pick up the dress at my last fitting they noticed it could use a little more pressing so we picked it up a few days later and it was completely flawless! I really appreciated the attention to detail. We even had the dress preserved there too while I was on my honeymoon. Looking forward to picking it back up!

I had my second bridal appointment here (out of 3 that day) back in May and I forget the woman who I worked with. She was short with brown hair, cute little lady. We kind of just jumped right into trying dresses on, she seemed a little rushed and didn't really take time getting to know me or my family, but she was still very nice. However, the dresses she brought me were not really my style at all, but I can admit that they were pretty and many people would like them. I thought they were a tad expensive, I didn't try on many dresses within my budget. Also, the shop was kind of hectic and loud, there is no private space to show your family the dresses so you're just out in the open (and I hate being watched!). You won't get a very personal experience unless you're lucky and no other groups are there. We left without buying anything and my consultant could tell I was a little discouraged by the end. She was really sweet though and encouraged me to check out their upcoming trunk show, she also called to remind me about it. But I already bought a dress at the next shop I went to. Overall, Elegant touch wasn't terrible but not great either.

Wish that I could give them zero stars. Rude and I feel they judged me before they even talked to me. I told her that I’m not a dress wearer and I don’t know much about different fits. I told her my budget which wasn’t too much but was willing to spend more. I told her to bring me something nice. She brought me a dress that was 8 sizes to big and a dress that was too small. After I put those on she was like that’s it. Didn’t even try to show me anything else or ask if I was willing to try thing out of my budget. This is a judgements establishment. I was treated horrible here. I will never recommend this place to anyone.

This is a wonderful store...I felt catered to from the moment I walked in and purchased my beautiful gown...at every visit and when I picked up my gown. Professional and warm customer service and a selection of gowns that you don't see everywhere. Great selection of Tuxedoes as well. The staff were lifesavers with my out of town groomsmen. They were fitted and picked up their tuxes on the spot. I highly recommend. Elegant Touch Bridal and Tuxedo . Every couple deserves to be treated this well. Thank you gang

DO NOT GO HERE!! Trust me on this!! Bought my dress from them ($1,800 to be exact) went in yesterday for a dress fitting. Only needing minor alterations. Thank goodness my mother in law is a seamstress because she can do it for free! As soon as the owner and staff were told I was not doing alterations there the mood immediately changed! They became very rude, nasty and disgusting!! Not only was I told that I had to pay the dress off right than and there (which I was not told about prior) but they charged me a $40 shipping and handling fee! For what!?! They didn’t have it delivered to my house!!! Who can pull $800 out of thin air?!? Wasn’t spending the amount I did enough?! And why complain to the owner when he was the biggest issue there. Never again!

This is a nice shop but i did not have a positive experience with the bridal consultant. I felt like she was not pulling the styles i requested and she basically disregarded the price range. She failed to clip me into the dresses properly. She was nice but careless. I think this shops price range is from 1500 and up. Its not a private show space. She may have not liked my budget, but maybe it was my strict standing for my budget, not sure. My bridesmaid also tried on gowns and she shared the same experience.

I went here on a wim to get a idea of what kind of dress I wanted before going with my bridesmaids and ended up finding the perfect dress. Flora was amazing. I showered her some pictures of what I was intreasted in and she grabbed a hand full of dresses for me to try on. Ended up getting the first one I tired on. She was great and make sure I felt comfortable and showed me what it would look like once altered. Great atmosphere!

Flora was amazing! She took what me and my family said and found the perfect dresses to fit me. She also took looks from other dresses I know of liked and was able to incorporate them all in one dress. Overall we had a fantastic experience here and found the one!

Everyone was so accommodating , And with no time to waste. With some family issues we had literally 4 weeks to plan and execute my wedding and the STAFF was on it. My mom found the perfect dress on the rack, and they just happen to have the dress my daughter was wearing on the rack so they allowed us to buy that one and alter it accordingly. Thank you God for small gifts because I fit into the sample in the store which they also sold me. LIFE WAS GOOD. My head piece was even in on time. The staff fit the men within days and all was fine with Operation Plan B. Thank you to everyone !! I have told many brides to come visit.

Amazing Bridal salon! This was my second stop in dress shopping. Was very open to try on whatever. The third dress I was put in was the one. My consultant was very helpful and made me feel super comfortable. Very good and holding and pulling the dress so I could truly envision it in my nice. They were having a nice sale and got a very good deal on a Magie Sottero. Once I started crying and my mom did so lo did my consultant.

I found the perfect dress at their salon. My consultant was great. I didn’t have a good experience when I picked up my dress. It was in a clear plastic bag tied up at the bottom. My alterations appointment was not good. Customer service was bad. I took my dress to Alterations by Denise. Great experience.

Elegant Touch was my second stop when looking for my wedding dress and I had a definitive vision for what I wanted when I went in. The woman I worked with brought me exactly what I wanted and in the budget I wanted it to be in; the first dress I put on was the one! I actually ended up fitting in a sample, so I was able to get a nice discount on a beautiful Maggie Sottero dress that I loved. I was a low key bride and my consultant gave me exactly the experience that I wanted!

DONT'T WASTE YOUR TIME! These people are among the most incompetent in customer service that I have ever encountered. I chose them after finding the color I wanted for my bridesmaids gowns. I was initially told that I could pick any dress I wanted out of a certain line and I wanted my girls to be able to each select a dress of their own choosing. After wasting an hour trying on different dresses and getting their hopes up, I was told, that "Oops we were wrong, there's only a few dresses within that line that you can choose that will be the correct color, as the rest are made of different fabric and won't match." Sooo, settled on one dress. One of my bridesmaids lives out of state and was measured and sent them her numbers and the dress arrived and SHE COULDN'T EVEN ZIP IT AS THEY SCREWED UP AND ORDERED THE WRONG SIZE. After she called them and they said there was nothing they could do, I called and spoke to the manager who ordered another dress after my bridesmaid confirmed her measurements were correct. Her dress just arrived and IT STILL DOESN'T FIT. My wedding is two weeks away and I'm screwed. THANKS FOR NOTHING, YOU MORONS!

I had the best experience shopping for my wedding dress at Elegant Touch! I had no idea what styles I liked or what kind of dress I was looking for when I went in for my appointment. I worked withFlora and she was so helpful throughout the whole process! She had me try on each style so we could figure out what I wanted in a wedding dress. With her help I was able to find my dream dress!! She even worked with the seamstress to figure out if I would be able to order the dress shorter so that I could save on alterations. I felt like everyone went above and beyond to make sure I had the best experience and felt sure I had chosen the perfect dress. I would recommend Elegant Touch to anyone shopping for their wedding dress, whether you’ve tried on 0 or 100 so far!!

Everyone in the salon was very nice, friendly and warm. I loved my consultant who was patient, showed me a variety of styles in dresses. I never felt rushed to make a decision. When I would go in for a fitting she remembered me and would always say hello and help if she was not with another client. My family and I had a very good experience at Elegant Touch Bridal.

Staff was very helpful in helping me choose and sort through gowns. I was able to find my perfect wedding dress and recently got married this past Friday 7/7/17. Beautiful gowns and attentive staff!

Elegant Touch Bridal helped me to select the most beautiful wedding dress and accessories! I would highly recommend Elegant Touch Bridal if you want a sophisticated and individualized bridal experience! If you are looking for a wedding gown, you HAVE to see their selection!!!!! Beware, once you enter this salon, you WILL say "yes to the dress" !!!!!!

I was so nervous shopping for my wedding gown after being fat shamed or ignored at other stores. I am so glad I came here. Everyone is so warm and friendly I felt relaxed right away. My consultant was fabulous and showed me stunning dresses. I never thought I could look this good I cried, Mom cried I love this store and will be back for my bridesmaids and moms dresses. they give discounts to them since I purchased here. My fiance' was impressed with their selection of tuxedos that he could actually try on. The best around . Highly recommend this store

My husband & I are very happy to recommend this store to all future Brides and Grooms. Great selection and the customer service was the absolute best ( I am a shopper so I know) We were treated as though we were their most important customers from day one. Many thanks for a wonderful shopping experience

The entire team was so amazing when I went to find my dress. They had fun and helped me have fun. They picked dresses I would of never picked and one of them was THE dress! I felt like they were an extension of my family.

I highly recommend this bridal shop! Staff was very helpful. My bridal consultant helped me tremendously. She was so knowledgeable. She find me my dream wedding dress, it was beautiful! My husband and the groomsmen rented their tux from Elegant Touch also and they where very pleased! They all where so handsome. The bridal shop was very clean and the wedding dresses to try on are very clean. I went to several bridal shops and none of them could stand up to Elegant Touch! I cant say enough good things about them. You should go to this bridal shop for all your wedding attire.

My daughter got her dress tonight! This was the 3rd shop we went to but the only one we had the "say yes to the dress" experience! Flora was so patient, helpful and supportive. After our 1st visit went 2 more boutique shops, just to make sure. No where else did we get the attention and care as we did here. Has a huge selection for every body type. Strongly recommend.

I want to begin by saying I found my dream dress here at Elegant Touch Bridal, it was perfect! I absolutely loved everything about my dress. The first day I went I was with my mom and a woman Pat, treated us so well and I felt like a princess. I went in with no idea what I wanted. I described my wedding and what I liked and boom...Pat found 10 gorgeous dress I had to choose from. I came back a few weeks later with more people and chose my dream dress. Once again the staff and Pat in particular made the process painless, meaningful and memorable. The alterations on the dress were impeccable and I had no one complaint on my wedding day. My only somewhat bad/frustrating experience was the fitting appointments. I felt very rushed with my second fitting and was actually told the dress was done. I called back feeling uncomfortable and tried making another fitting and they tried to convince me I was over thinking it. It was only when I express my disappointment with my second fitting did they assign me another. And thank goodness they did, I got a half an inch taken in at the bust, cup inserts sewed in and an elastic band added, all thanks to Pat once again! I feel I was mislead only because I met with someone I feel normally doesn't work the floor on my second fitting. But in the end I would definitely recommend to come here!!! Just be firm and persistent about what makes you happy, because remember they are busy trying to please not just you, but hundreds of other brides. Good luck and best wishes to all new brides!!! 💕😊💍

My husband and I both chose Elegant Touch for our wedding day and we were not disappointed. My gown was the perfect combination of classic elegance and modern fun. I truly felt special and everyone, especially my husband loved how beautiful my gown was. As for the groom, let's just say he never looked so handsome before. Not even when he was a groomsman in his friend's wedding last year. I highly recommend Elegant Touch for your wedding!

The first time I went in to look at dresses I did not have a good first impression. I did not have a bad time but I didn't love the place. The lady helping me was picking dresses that I did not really like. However I went back for a specific dress and they ordered it for me. When I went to try it on I ended up trying more dresses and finding THE DRESS. The second and third times I went in I had a much better time. Everyone is friendly and helpful. My dress was beautiful and exactly what I wanted. They are currently preserving my dress for me.

I had the best bridal consultant at this shop. She guided me through the whole process and made it so easy. In fact everyone there was warm and shared my joy. I can't wait to see my gown.

I went to three different bridal salons when searching for my dress and cannot think of anything positive to say about my experience at Elegant Touch. My consultant was very pushy and clearly did not get along with the other consultant, who was working with another client. The other consultant actually yelled at me at one point, trying to make me feel guilty about a dress fitting me and not the other client. I showed my consultant pictures of the two dresses I had found and loved from other bridal shops, and she was very snooty, even saying "I cannot believe they are charging that price for THAT." When we found a dress that had some elements that I really liked, my consultant pushed really hard to get me to buy it, even though I kept telling her that I was not sure because I loved the other ones so much. She was pushy to the point that I am confident that she really did not care whether or not I loved the dress, she just wanted to make the sale. Looking back at the pictures of the dress at Elegant Touch, it really didn't hold a candle to the other two dresses I had already found, so I'm glad I stuck with my guns and told her I was not ready to decide. There are a number of other bridal shops in the area that provide the same or better selection with customer service that is far superior. I have ordered my dress from a shop where the owner and her staff made me feel like they truly wanted me to look and feel beautiful on my wedding day and I could not be happier with my decision.

Simply the best in every way.I highly recommend this store. I felt the staff cared about my wedding day as much as I did. I had a fantastic bridal consultant who helped this nervous bride find the gown of her dreams.She was so knowledgable and patient . My fiancee was so pleased with the tuxedos having had bad experiences at MW. He and his guy were able to try on from Elegant Touch Tuxedo extensive in stock selection . the styles are brand new and fit great. we all looked so good thanks to this store.

This is the BEST Bridal Shop in Baltimore and I have been to all of them is search for my dream dress. A fabulous collection of all styles ...great, helpful,knowledgeable staff ...they just made this such a special time for me and my mother. I will be back for the tuxedos they have new elegant styles right in the store to try on . This is definatly a one stop shop.

I cant say enough great things about this gorgeous store. Fabulous selection of beautiful gowns. warm and exceptional customer service, expert and quick alterations. They made everything so easy I am so grateful thanks Elegant Touch Bridal and tuxedo.

I had a really great experience shopping here. My consultant was great...she helped me find the perfect gown and I felt beautiful even though I am a larger gal there were so many gowns for me to choose from I felt so spoiled. The entire staff goes out of their way to please...the customer service here is the best of any store I had visited.Also the tuxes here are so much better than mens wearhouse. They have all the styles and sizes in the store so my fiance' and guys could try them on. They were brand new , fit perfectlly and were comfortable. Thank you Elegant Touch I will send you pix shortly.

This shop has everything a Bride could wish for. I was treated like a queen...Gorgeous gowns , but especially The staff was so helpful they were as excited to find me the perfect gown as I was.

This shop was by far the best when it comes to customer service , selection, alterations etc. I searched for a long time for my gown and I felt the staff here paid the most attention to my vision and budget ...in a warm inviting manner. Every Bride should be treated this way when it comes to this important occasion. I have every confidence in their seamstress , she advised another Bride on custom work and her knowledge about fabrics and beading was very impressive. I also like that my gown does not leave the shop during the alteration phase... safe and secure no worries. I am happy to recommend Elegant Touch Bridal and Tuxedo to all future Brides. I will be back with my Fiance' for Tuxedos. Thank you to the staff.

Shopping for my wedding gown was a wonderful experience at this store. They have a huge inventory of beautiful styles, it was such a pleasure to try many on with no pressure, just expert consultants to guide me through. My fiancee was thrilled at the enormous selection of tuxedo styles. Brand new and they fitted all the guys perfectly. ALL sizes were in the store which made it so easy for all the guys to match perfectly. I am thrilled to recommend Elegant touch bridal and tuxedo.

Excellent customer service. My husband and I purchased everything here. We were in a time crunch.but the staff went far above expectations to accommodate our needs,...we felt spoiled. Thanks for your care and expertise...We will definitely recommend Elegant Touch Bridal and tuxedo to all.

I was very happy with my dress selection and the staff that helped me pick it out. I was very unhappy with alterations. I felt like I had to explain things to the seamstress that I shouldn't have to explain (like how putting a push up bra insert was not going to fix the fact that the dress stuck out from my chest area). I would suggest getting a dress here but taking it another place to get alterations.

I am so pleased to tell everyone about the great experience I had at Elegant Touch Bridal and Tuxedo. Warm and welcoming staff made this experience so special for me my family and fiancee'. we felt catered to and cared for . I HIGHLY recommend this store

SO happy to have found the gown of my dreams here. The selection was fantastic, the customer service even better. Alterations were a snap .

This store is the best for everything Bridal in Baltimore. From start to finish this was an awesome experience. I said yes to the most beautiful gown with the help of very patient consultants who understood exactly was I had imagined. Everything was delivered as promised,alterations were flawless and prompt. My husband and ushers loved there tuxedos. Great fit, comfortable and the best selection anywhere. I am very happy to recommend this store . They share your joy and go out of there way to make sure all is perfect THANK YOU.

I could not be happier.My gown was beautiful and I will recommend this shop to everyone. The staff all went out of their way to please I felt very spoiled.

The people here really care about you and your wedding day .Service was great. I can't wait to see my gown!!!

I rented my Tux here as well as my groomsmen. Great selection of designer styles,...brand new... great fit. My out of town guys were fitted on the spot and were able to take their suits right away . I 'm a big guy and for the first time I felt and looked good. Oh yes my Bride looked good too. Thanks Elegant Touch.

From start to finish this was the best experience. I have a budget and I was still able to buy the gown of my dreams with the help of a terrific consultant. It felt reassuring to do business here, its a family business and I felt they truly cared about my wedding.

I felt like a valued customer, everything was perfect,I will recommend this gorgeous store to my friends and family.Thank you all so much.

I purchased my gown here as well as bridesmaids, moms dresses and tuxedos. Very helpful staff, met all my expectations and then some.