Elements at Water Street - Hotel Indigo

ments did everything possible to ensure that we had a beautiful, intimate, and safe wedding reception. They allowed us autonomy in deciding what was best for our event and did not hold us to the minimum even though we had a smaller and therefore less expensive reception. I believe that the true character of a vendor is shown when times are hard and things are not going well. Elements maintained their commitment to the satisfaction of the customer even when it went against their personal business interests. I give the owner and wedding coordinator, Cheryl, tremendous credit for dealing with countless stressed and panicking brides all wedding season long while being positive, supportive, and understanding. In the end, we had an amazingly perfect wedding because of them. I am forever grateful. If they can make our wedding incredible during a global pandemic, they can make your wedding outstanding during regular times. Congratulations and check out Elements soon!

e still had the day we always hoped for. We ultimately made the decision to move our wedding, and Elements allowed us to seamlessly change our date with no other changes or charges. We look forward to celebrating our wedding day at Elements in 2021!

lly friendly and helpful the day of the wedding to make sure everything ran smoothly. The food was exceptional, and all our guests raved about it. It was a really easy process to make the entree, app, cake, and decor choices for the wedding. There was an issue with the passing out of apps because the servers kept coming out at the same spot and therefore giving apps to the same group of people. The people in the back never received the apps because of this. However, overall was an amazing experience. Our guests had a great time and said it was amazing how convenient it was having the hotel right there and so many shops/restaurants/bars near by.

to Elements, and everything left me feeling “Eh,” but once I went to Elements, I told my fiancé we HAVE to have it there. It was elegant, sophisticated, had a “downtown feel,” and the venue has it all. They have bartenders, servers, tables and chairs, silverware and plates, table linens, and the most amazing food, and it all comes with the package- I did not have to hire out or search for those types of vendors. The only thing to keep in mind is that the room holds at most 230 guests, so you have to take that into account when creating your guest list. Cheryl was great to work with. She is approachable and over the course of 1.5 years, I asked her many questions that she happily and readily answered. Even when I would email on a Sunday night, she would get back to me. We ended up using a lot of her “preferred” vendors, and they definitely did not disappoint! They came recommended by Cheryl, and I liked that because then I knew the vendors knew how things worked at Elements, which would hopefully prevent any problems. And I was right because all my vendors worked well together and the reception was perfect. I already told my husband that one day I hope to have a baby shower there- LOL! We are so glad we had our reception at Elements. Also, I live super close to the venue so we would occasionally show up and examine the layout etc, and they were totally cool with it! Overall, we felt very welcome and our guests did as well.

are still raving about how delicious the food was for dinner and the appetizers during cocktail hour. One of our favorite parts of the day was having a moment together in the reception area to relax and have some appetizers just the two of us before joining our guests for cocktail hour. The day after they had everything packed up and brought to our room. We didn’t need to gather anything the morning after the wedding, which we really appreciated! We couldn’t be happier with our choice on choosing Elements for our wedding reception venue! Thank you again Cheryl and your team for helping to make our wedding perfect!

ls or emails whenever we needed. She was there to guide us and put us at ease when planning such a big event. The night before we decided to add more to the order of our late night snack and it was taken care of immediately. Everything ran smoothly the day of the wedding and I got so many compliments on the venue and how awesome all the bartenders are. When I first booked the venue I was a little concerned with the dance floor space because we had a six piece band but it ended up working perfectly and the intimate sending actually made it more fun in my opinion. If your looking for an upscale experience outside of the city Elements is your place!!

ple that really accommodated the guests. Things ran as smoothly as possible. No lines or bars, I noticed all of the tables got food in an exceptionally timely manner, spills (eek!) were cleaned up immediately. Rich really took care of the head tables and our families. and that felt really special. One of the staff members, Gina, let me and my sister peek in the ballroom the morning of the wedding. A lovely server came up to me during the wedding and gave me two pieces of cake because I never left the dance floor and completely missed eating it. Molly was so wonderful at the end of the night making sure I got all of my things. She even packed an extra entree for me when she thought I didn't eat. The personal touch (at every level) for such a big event did not go unnoticed. And then there is Cheryl Cady. Cheryl went above and beyond in every aspect of my wedding planning experience with Elements. I just moved to Naperville, so didn't have any vendor contacts. Cheryl provided so many (amazing) vendor recommendations. She helped with design and aesthetics and just provided guidance and support along the way. She has so much confidence in what she does and her team does, it really made me feel completely comfortable and stress free leading up to the wedding. She is also fabulous and fun and it was a real pleasure working with her. Beyond the staff and service, the location is perfect - most of our out of town guests stayed at Hotel Indigo and got to explore downtown Naperville. The décor is original and stunning. The food was outstanding and the food display was so high-end. We couldn't have had a better experience at Elements.

see she has a passion for her job. She goes above and beyond to make sure your day (and the days leading up to) is beyond perfect. She responds to emails pretty quickly and doesn’t make you feel that you’re asking too many questions or sends too many emails. Elements is a pretty reception spot with a nice view along the river. We got so many compliments on where we had our reception. The staff was so professional and nice. Everything about Elements was done beyond 100%! Thank you, Cheryl and Elements for making our day beyond special and perfect!

as one of the reasons we chose Elements. People raved about their meals. We love the location - right downtown for great pictures. Venue is new, clean, and has the most professional and kindest staff. I'd recommend elements in a heartbeat.

. Cheryl was responsive to changes in the guest count and special dietary requests. All round great experience!

made our decision on the spot and booked Elements without looking anywhere else. Elements is absolutely beautiful and we couldn’t say a negative thing about it. Cheryl is so accommodating and professional, and really is on top of the whole process from the first booking to the actual day. She made this process very easy for us and we are so grateful. The other staff at Elements are also wonderful and made our wedding such an easy and memorable day. We have had numerous compliments from our guests about how good the food was, how beautiful the venue was, and overall, what a great time they had. We also loved that Cheryl added a special touch and gave us some alone time when we first arrived to the venue, where we could sit in the reception hall as a newly married couple, enjoy a drink and some appetizers, and get re-energized for the party that followed. Further, the fact that Elements is attached to Hotel Indigo, where our guests stayed, and is also in the heart of downtown Naperville really made it a perfect selection for hosting the biggest party of our lives. Can’t recommend Elements enough!

d it would be a mistake to not have your reception here. I would absolutely recommend!!

. Throughout our year and a half engagement, we were in frequent contact with Cheryl and were kept briefed on what needed to take place when. A few things that really stood out about the space itself where the tables and chairs, the ceiling in the ballroom, and the decor of the cocktail hour room. You truly didn't need to overdo the decorations, as the space is well appointed as-is. The hallway leading to the cocktail room gets floral arrangements in regularly, so we didn't have to schlep a lot of stuff in to spruce it up. The apps and dinner all turned out great, and chef Zac was accommodating to the children in our family who had food allergies (and trust me, there were a LOT). The ballroom was set up as we wanted it, and we were taken in early to have some apps and a drink in silence. I wish I remember our banquet manager's name that evening, she was FANTASTIC and made sure we had drinks and food, got us up to our room with our gifts, etc.

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asy, they bundle the food and bar price together which I thought was nice, the staff is fantastic. At one point I noticed that one of our guests had moved tables; when I informed the captain she said they already took care of it. It was so nice to have every need anticipated and tended to beforehand. We got so many compliments on our food too! Honestly, the whole night was perfect, from the food, to the decor and ambiance, to the Riverwalk right outside, the drinks, the staff. I couldn't have asked for a better experience.

porary style. The wooden ceiling is beautiful, and truly a focal point! And of course the food was excellent, by far the best food you will have at a wedding ever. The whole experience working with the Elements team was easy and organized. Cheryl was always available to answer any questions necessary. Any brides looking should look no further!

e family, the food is unbelievable and totally customizable because it’s all made in house! (we are still getting texts and calls about the steak/lamb chops!), they know and work with every other vendor in the area so there’s no need to worry about the vendors working well together or the flow of your night…they’ve worked with them before!, they are attached to a hotel , & they basically come with a built in day of coordinator- Cheryl exceeded our expectations on our wedding day and was so helpful the months leading up! During cocktail hour, she pulled us into the reception hall and had champagne/appetizers put aside for us and gave us a moment to enjoy the room and each other before hopping back in to the craziness- this was truly one of our favorite parts of the day and may possibly have been the only time we were alone, it was so special! BOOK THIS VENUE!

perfectly. She really was like having a wedding planner for the reception making sure everything ran on time and went exactly as her I discussed in our planning session. Our guests raved about the appetizers and dinner. Chef did an amazing job making sure each plate was perfectly prepared to his expectations. The reception area is beautiful and elegant. The price is affordable as well. I would highly recommend having a reception here for any wedding.

d. The venue is just steps away from the downtown Naperville which is filled with shops/restaurants/bars/nightlife. This was perfect for the down time in-between our ceremony and reception and also for our friends wanting to continue the party after the reception! The best part was that it we were able to utilize the scenic and beautiful riverwalk for our wedding and wedding party photos. As for the Elements staff, they were beyond to happy to host our big day. I cannot stress how many compliments on the friendliness and attentive of the staff we received. We even had a hiccup when our limo broke down that caused a big shift in our timeline and they completely adjusted. On-top of all this, the chef and food was phenomenal. My husband and I are foodies so trendy, bold, delicious food was on the top of our list -- Elements hit it out of the ball park. The space itself is so beautiful with a wooden weave ceiling, windows overlooking the riverwalk, fine dining with modern finishes, and a grand corner bar. All in all, I couldn't recommend Elements enough. You will be so happy you booked your venue with them and they will do nothing less than make your day the best ever! Thank you Elements!

g, all of our guests said it was the best food they have ever had at a wedding (and we know some picky eaters). During the night the staff were all so helpful and made sure we had everything we needed. My husband and I were even given time to ourselves in the ball room to have some apps and wine before joining our guests for the cocktail hour, an idea Cheryl had. It was a special moment we will always cherish. You can't go wrong having your reception here, I promise you won't be disappointed!

umerous calls/texts/social media comments from guests telling us how much they loved our wedding and how we had the best food ever! Everyone commented on how beautiful Elements is and that they’ve never seen anything quite like it! Cheryl also checked in with our parents mid wedding to make sure everything was going well and even checked in again the following morning when they bumped into her in the hotel lobby. Elements is by far the best venue in the greater Chicago area!

rdworking. There weren't any reviews on this venue when we first booked our wedding because it hadn't yet had it's first event, but from the moment we met with the coordinator - Cheryl Cady - and after our first visit, I had no doubt that everything was going to be perfect. She's extremely knowledgeable in the industry and was willing to provide suggestions when we were having difficulty making decisions. It was so easy to work with her and her staff. I highly recommend Elements to couples looking for a wedding venue because of their exceptional service. It's also very conveniently located inside of Indigo Hotel - we were surprised at how many of our guests loved having the option to stay at one of their rooms.

uring the event. You can tell that she's really been in this business for a while. Food and appetizers were great as well! I would definitely take Elements at Water Street into consideration as you search for your wedding venue.

engagement and she was so dedicated to making our day everything I had dreamed of & more. Even though the weather was FULL of storms, Cheryl took my mind off of it.. she welcomed us into the reception room to see it before anyone else, as we sat to eat and drink in privacy before the party started. The pictures of us in the venue space are some of my favorites from the day. From the excellent service, to the DELICIOUS food & gorgeous decor... it is worth every single penny! A month later & we're still stuck on how amazing & seamless it was. THANK YOU, ELEMENTS STAFF!!

o work with! She is so professional, helpful, responsive, and genuinely cares about making sure everything goes as planned for your big day. We had a large wedding party (21 BM/GM) and were able to get ready in the pre-function space outside of the ballroom- it was so helpful and a great space for my bridesmaids and I to get ready. The hotel rooms are on the small side so be sure to book the pre function space for getting ready the morning of or you will be super cramped, even in a suite. The food was unbelievable, and our guests loved the late night snack -Lou Malnati's Pizza and the drinks were strong and the bartenders were quick! Honestly it was such a perfect day and I am so thankful for the whole Elements team- you will love working with them!! They know what they're doing and will make your day unforgettable!!

is fantastic, and all of our guests seemed to have a fun time and enjoy everything! I highly recommend Elements. *Note that Elements is a separate entity from the Hotel Indigo and these spaces are owned and operated separately. We unfortunately encountered some very frustrating problems with our stay as the bride and groom at the hotel and were not given the rooms and upgrades we booked and were promised which, long story short, impacted our plans for getting ready in our rooms with the bridesmaids/groomsmen and taking photographs together the morning of the wedding. You won't be let down by Elements, but I can't say the same for the Hotel Indigo, so just make sure to keep in mind that they are separate spaces and know that you can count on Cheryl and Elements, but stay on top of the staff at the hotel if you use them for your block!

sure our special day went smoothly. The venue is beautiful; very tastefully and modernly decorated. The view looking over the riverwalk makes the venue unlike any others. The food was absolutely amazing... we had filet and salmon and the taco bar for the midnight snack. It was also extremely convenient for our guests that the Hotel Indigo was attached. Our guests didn't have to worry about catching a shuttle or driving after the reception, they were able to just walk to their rooms. Again, I cannot say enough about Elements. I highly recommend!! We could not have asked for a better experience or venue for our special day! We got married two weeks ago and I am still getting texts from our guests raving about the wedding!

h throughout the planning process and made us feel calm and confident. I cannot give Elements enough praise! I will recommend it to everyone, especially couples considering a ceremony at Naper Settlement.