I had an incredible experience with Elite Bridal! I had heard about them from my cousin who used them for her wedding 2 years ago. Since my husband and I were getting married in Chicago, I knew that I wanted to at least check out Elite for thei...r huge selection of wedding gowns. I also chose Elite because they offer a VIP Appointment in which you go in after the store has closed for the day, with as many people as you'd like, and not only do you get to shop and try on dresses privately, they provide limo transportation and refreshments. Choosing to do the VIP Appointment was one of the best things I did in the process of planning our wedding. Elite sent a very friendly driver in a limo to pick up me and my large entourage of 9 people for our appointment. They had delicious snacks, desserts, and even champagne for a toast before we started! Weeks before my appointment, Elite emailed me to ask what specific dresses I had in mind, what our wedding colors were, and what my future husbands email was. For the appointment they had pulled a few dresses already, set up a display wedding gown and bridesmaid dress, and the cherry on top was the surprise note from my now husband that they gave me to read before I started. It was such a sweet and meaningful touch, and after my cousin read it aloud, there wasn't a dry eye in the house. That gesture set such a warm, exciting, and intimate tone for the appointment. I probably tried on 14 gowns, but Mervet was so patient and helpful with each one. We tried a wide variety of gowns, just to make sure, and I had a blast modeling them for my family and seeing their reactions. We narrowed it down to 3 and I got to say "Yes!" to the dress of my dreams. It was definitely a day I will cherish forever.
We also used Elite for my bridesmaid's dresses and the tuxedos. Every step of the way, Elite was in excellent contact with me and my now husband about when things arrived in the store and they were so flexible allowing my mom or aunt to pick up most of the items, as we live in Chicago.
Elite truly knows the meaning of great customer experience, and I highly recommend all brides use them!