Elizabeth Johns

ake a process that could be viewed as daunting, and make it so easy-going and fun. They truly  bent over backwards to ensure I was comfortable with my final decision. They happily scheduled last-minute fittings that i requested right before my wedding to ensure that I was completely satisfied with the final product. We were so happy with our experience that my mom chose to work with them for her mother of the bride dress as well. These ladies are amazing and I cannot recommend them enough to future brides in the area!

alty! I just adored my bridal consultant Christine & her whole crew, my appointments were such a highlight in my wedding planning process! Not only did they take care of me, but my mom and 13 (!!) bridesmaids as well! 😊💛

dating! My consultant, Marina, was an angel—she listened to everything I wanted and quickly understood my style better than I did. She guided me with so much patience and kindness. The manager, Linda, was equally great. They were not pushy or annoying either - which was awesome! The gown and accessory selection is amazing!! If you’re a bride searching for your dress, this is a MUST shop. Do NOT skip this salon.

pulled for my try on were exactly what I envisioned - so much so I picked on of the dresses! Marina was tremendous. She made me feel beautiful, was open to some suggestions about piecing different dresses together, and in the end, we made the dress of my dreams. I truly felt like the most beautiful bride. I cannot recommend this shop more - get your wedding dress here! You will not regret it :)

s and bridal shops, and it was disappointing and frustrating. Then I walked into the magical world of Elizabeth Johns. I was met by smiles and warmth from everyone before I was introduced to my fairy godmother, Christine. From that moment on the entire experience was enchanting. Christine made me feel like an important part of this wedding and that we would work together to create the perfect look for me. Christine let me try on everything I wanted. She explained why some styles flattered while others just fell flat on me. Then ‘bipity bopity boop’ I had my Cinderella moment; it was on my bucket list and I didn’t even know it. Once we chose the dress and the material my vision of myself changed. I had never felt so beautiful. My husband had tears in his eyes when I said yes to the dress. I carried around a swatch of material. Looking at it made me smile. I was on pins and needles waiting to hear when she arrived. Christine helped with suggestions on shoes, jewelry, shapeware and followed up to make sure my dress was on time, the wedding was so soon. When my dress arrived and I saw her for the first time. She looked so big on the hanger and on me. But Christine had brought in a woman with magic hands and the ability to make your wishes come true, Tatiana, a woman who can spin gold out of straw Tatiana saw my vision, just as Christine had. She started pinning my dress and molding her to fit my body. Tatiana was the finishing touch turning me into the happiest women in the world. She even created a wrap out of the extra material from the hem. My husband came to the last fitting and had tears in his eyes again when he saw me. I had a smile so big it hurt my face. EVERYONE at the wedding mentioned how beautiful my dress was and how stunning I looked. The groomsmen caught their breath when I joined them for pictures. No one else had a dress like mine. They could not. She is one of a kind, material and dress made just for me. Whether you are the bride, the mother of the bride or groom, a guest, a debutant, a girl going to prom or just someone who really likes dressing for dinner, you will find the ensemble that shows how beautiful you really are at Elizabeth Johns. Everyone in the store becomes a part of your support system. The women who greet you at the door, stylists and seamstresses, always with a warm welcoming smile on every face made me feel like they were so happy to see me. And I thank them all for making me feel beautiful and special as mother of the groom. Sandra Desiderio Honczarenko (Sandy)

l shop every step along the way. In hindsight, I would have saved hours of my time, thousands of dollars, and so much stress if I purchased elsewhere. The communication was extremley poor (and at times uncomfortable/ unprofessional). Anything done in-house will take 10x longer than they tell you, and the estimated timelines are usually off by months. I ordered my dress October 1st 2023 and have just received the last bit of my order (custom sleeves from EJ Seamstress) today, September 6, 2024. My wedding is next month. First, my consultant ordered the incorrect lace ($1k) for this custom work (another $1k), so I had to order another $1k of the correct fabric; she also tried to gaslight me and force me into getting in-house alterations even though I live out of state and explicitly said I would not be doing this, sent the fabric lace to the wrong address, and incorrectly told my my dress and custom sleeves were supposed to be ready for pickup two months ago (they hd not even begin the custom work when I picked up the dress.. less than three months out from my wedding). Now I have to pay for rush alterations, in addition to the additional $3k it cost me to order these sleeves/material through EJ. Furthermore, there was A DARK STAIN ON THE FRONT OF THE DRESS when I picked it up (which had apparently passed their “quality control” check) that I had to point out to get cleaned. I cannot be more relieved to never have to interact with this business ever again. All my other wedding vendors have been professional, prompt, fair and communicative. I find this business to be an overpriced, poorly organized, with a lack of attention to detail or quality assurance. Not to mention lack of appreciation or attention to their customers. Yes, they have a nice selection of dresses, but their positive attributes ends there.

were spot on. The customer service was over the top wonderful. We are so thankful!

n’s. Sarah listened to my preferences, let me explore the showroom, and expertly helped find the wedding dress of my dreams! The staff perfectly styled me head-to-toe in a modern yet timeless wedding day look that I will always remember. Elia, my alterations professional, was incredible and made my dress sit me perfectly. Thank you, Elizabeth Johns, for an unforgettable experience and for making my wedding day so special!

ING--so knowledgeable and had instant thoughts for what would be great for me. She chose something I would not have picked and it is perfect. She is so thoughtful, creative and smart. She was honest and made this an easy decision. I can't recommend Elizabeth Johns or Sarah more for any bridal need!

u are beginning your search looking for your dream gown sadly you might find that this is rare. This is what makes Elizabeth Johns compare to no other in the area. They are warm, friendly, knowledgeably and truly care about your vision. Being a wedding photographer I was told prior how incredible they were but no words would prepare me for how at home I felt here. Their selection is incredible and they are willing to work with you vision. I cannot say enough about this salon other than GO FOR IT! You will not regret the memories that are about to be made at Elizabeth Johns!

h Dina and she was so patient and helpful. She guided me throughout the entire appointment. I went wayyy over the time limit, but I never felt rushed or pressured to make a decision, but I was so happy to say yes to the dress. I keep dreaming of the next time I can put on my dress! I am so excited to be an EJ bride!

hrough what I was thinking about browse through the store. Not all bridal salons allow you to walk around and look, but they did and that is how I found my dress. The ladies that work there are INCREDIBLE. So sweet, supportive, caring, and I truly felt like they cared about me feeling the best I have ever felt on my wedding day. Their seamstresses are amazing and helped with every little detail. They were patient and kind. I am actually sad that I won’t be seeing them anymore! LOVE them.

resses for me. They were supportive and really listened to what I wanted. When I said yes to the most beautiful dress I've ever seen, the EJ staff immediately began helping me add some custom touches so it was completely me and everything I've ever wanted in a wedding dress.  Nicole was so amazing throughout the entire process and always offered advice and made sure I had everything I wanted in my dress. She gave great suggestions that enhanced the dress. Maribel, the seamstress, worked absolute wonders on my dress. My dress would not have been the same without her. I had a huge ballgown with so many layers and she worked some kind of magic for me to get it hemmed, bustled and add straps. She made me feel so comfortable in it with her alterations. This dress definitely required a lot of work and she graciously met with me on an off day to make sure everything was to absolute perfection. I am so incredibly grateful to her for allowing me to truly feel like a queen.

ess- exactly what I described to her. It was exactly what I always dreamed of for myself. I loved my experience here and highly recommend.

my schedule.my seamstress was great and very professional. I needed three fittings to get everything just right. At my last fitting, the shop accommodated me by opening early and made sure I was able to help my daughter with her bridal gown in NYC. I received so many compliments on my dress and I was very comfortable in it the whole day. Needless to say I nightly recommend Elizabeth Johns for fine dresses and perfect tailoring.

ess. Thanks to everyone for making it an exceptional experience!!!

a custom designed Kiera Elise Dress. Fast forward to January (4 months before the wedding when the dress should have been ready) and it was not ready. I was totally understandable when they said it was due to COVID issues, but this dress was also ordered almost a year ago!! I called in January and asked if I could make my fitting and alteration appointments, but they said when they call about the dress being ready, we could make the first appointment. I call in February and the dress is STILL not ready and wouldn’t be until the first week in March. I had my first fitting March 10th and when I tried it on, the lining inside the dress was too tight so they needed to fix that before hemming it. The most frustrating part was that they only do alterations Wed, Thurs, and Friday and they were totally booked for the times I could make it - which were after work. I was appreciative that they let me come in on a day when they usually don’t do fittings, however, slightly annoyed that it was like pulling teeth to receive this accommodation for my next two fittings I needed to have. The WORST part of this whole experience was the quality of the alterations I received. The seamstress was super sweet, however, I only had one hook to bustle my train, which was VERY heavy. The train DID NOT stay up and the bustle broke. This was the most aggravating part of my wedding. I was tripped over my dress while trying to enjoy myself on the dance floor. I did not pay $695 for such a poor alteration. I was very displeased for EJ for these main reasons.

ery personable. Rina did my alterations and she is very sweet and does great work. My husband, family and guests are still in awe of my dress. Thank you, EJ!

from buying the dress, to alterations, to picking it up so smooth. Elizabeth Johns is the only place to go for your special day!

he knew that I had gone to several bridal salons before. This was one of the only stores that made me feel like a bride and that it was my day. The selection was huge and they actually listened to my budget. Because I was getting married in Philadelphia, Elizabeth Johns was able to ship my dress to the Ardmore location so that I could do all of my alterations there. I cannot recommend this store enough and am so happy with my wedding dress!

the accessories that matched perfectly to my dress and the essence I was going for. Her attention to detail was beyond my expectations. Viola was my seamstress and she was perfect with how she made me feel secure and beautiful in my dress. I recommend this salon to any bride to find their dream dress. -Kelly

my dress at EJ! It took another couple of appointments, but I knew when I found "the one" - of course, it was the first dress that Dina had picked out during our first appointment. She just knew it would be perfect! I am a size 12 on average in regular clothes, so was thrilled when they had a number of gowns in sample sizes that would actually fit me. That being said, if you are a bride around my size or larger, they recommend you call ahead of your appointment by a couple of weeks to ensure they have enough selection in your size. As a note, I did this for two of my bridesmaids as well, and they both LOVED their dresses and entire experience!! Although Dina left before I actually picked up my gown (unrelated reason), I had a great experience with Maria, the seamstress at EJ. While the alterations were on the more expensive side, she did an amazing job fitting and hemming my train on a full ball gown, even after I had lost weight over the 1.5 years since I purchased my gown! Even with supply issues with COVID, they remained in touch directly to give me regular updates on when my gown would arrive, and everything went off without a hitch. My only note here would be that my bustle ties tore right after the first dance (I think the train was too heavy for the loops), but obviously 5 stars here shows how unbelievably happy I felt in the dress and how wonderful the staff at EJ made me feel each time I came in.

Special shoutout to Patti who helped us navigate the dress and veil shopping process. After selecting a beautiful gown, I met Maria for a series of alterations to make sure my dress fit perfectly on my wedding day. Last but not least they also had a wonderful selection for my flower girls! They too, ended up with dresses that made them feel beautiful. The front desk staff are poised, polite, and genuinely interested in clientele, and I would highly recommend them to any bride in the area searching for a gown.

most comfortable at Elizabeth Johns.

5 weddings and have never needed extra length mostly because I don’t wear heels. I mentioned this back in Nov to Kelly and Rachel who I had exchanged emails with that I didn’t think extra length was necessary especially because I don’t wear heels. I have an email saying this. It’s also an additional $25 on a $275 dress. I reluctantly said OK after I was persuaded by both Kelly and Rachel to purchase the additional length. Flash forward to present day (March) and I go to pick it up and try on my dress at my home. As I had initially thought, it’s 6 inches too long!! I immediately called Elizabeth John’s and they told me there was nothing they could do and that I could bring the dress back in for $150 alteration. I sent Kelly and Rachel an email and Rachel called and left me a VM. I called her the next day and explained to her the issue. She told me the owner would be calling me. I still have not heard from her and based on some of these reviews, I don’t think I will be! Do NOT buy your dresses from here. Horrible customer service and trying to squeeze every last dime out of you. EJ staff - I’m getting married in July of next year and was considering your shop for my dress and bridesmaids dresses. I will be taking my business elsewhere that’s for sure. David’s Bridal had better customer service than this place.

two more times. Elizabeth Johns informed me this fall they can no longer hold onto the dress or veil, it will have to be held by me until I bring it back for alterations when the time comes. My now husband and I decided to tie the knot in a small ceremony in August, and we plan to hold the bigger, original "wedding" when permitted. I will wear my original dress purchased at Elizabeth Johns for that event. My now mother-in-law, who is near and dear to my heart, passed away one week ago from complications after open heart surgery. She was too ill to attend the small ceremony in which we got married in August, and will now never be able to see us walk down the aisle. I understand Covid-19 been a trying time for the entire world and affected each and every person, including many businesses. I'm sure a lot of business has been lost or halted. But I am utterly appalled Elizabeth Johns refused to allow me to return my veil, when I explained to them how my mother-in-law just passed away, and it's very important to me and my husband that I wear her veil from her wedding 46 years ago. The responses I received were "well luckily your style veil is very popular, so you can probably sell it" and "unfortunately, we have a very strict no return policy". But to call this an extenuating circumstance would be an understatement. Policies have been tweaked and flexed before, and any store owner or manager has the capability to do so. It is frightening to see such lack of empathy or moral character. To say I am hurt can not even begin to describe. I have dedicated my career as a nurse at one of the largest hospitals in Chicago, on the front lines, caring for covid patients practically every single day. And I do it because I'm a human and I care. I expected to see that level of care reciprocated when I provided Elizabeth Johns with this heartfelt explanation as to why I would like to return the veil and wear my mother-in-laws. Yet I was simply overlooked and dismissed, no ifs ands or buts.

r. She was super accommodating and made my gown beautiful.

h arrived in March for a May wedding. We went in for my daughter's fitting on March 11th and paid $100 up front for alterations. A few days later the world shut down for coronavirus and my brother decided to postpone his wedding until August, so I called EJ to try and stop the alterations on the dress. The woman on the phone assured me the dress had not yet been touched and she would put a note on it to hold off until our next fitting in July. Unfortunately, in June, my brother's wedding was officially canceled. I called EJ and asked if the dress could be returned since the alterations had not been done. They explained the strict no return policy, which I accepted. I finally had some time to pick up the dress. When I went in, I explained to the women at the desk that I understand there are no refunds on the dress, but asked if it would be possible to refund the alteration fee of $100 since the work hadn't been done. When the woman brought the dress upstairs for me, she apologized and let me know that the alterations had, in fact, already been done. I explained that I had called a week after our appointment in March and was told they were not yet done and was assured that they would hold off. Once again, I calmly explained my situation, so the women up front called the owner, Melinda, to come upstairs. This is where the experience turned sour. Melinda came up and said, with obvious intent to argue, "I understand you have an issue." I explained the situation and Melinda rudely responded, "Well, the work's been done so what do you want me to do about it?" Again, I let her know that I had called and was told the work had not been done and had asked to stop it. Melinda asked who I spoke to and I wasn't sure of her name. So she condescended to me, saying, "So, you don't know who you spoke to? It couldn't have been that important if you didn't get a name. I would've asked for a name and a confirmation email if something was important to me." I was taken aback and said, "I'm sorry. I'm not lying to you about this. I just trusted your people to actually do their job. I'm not sure why this is such an issue. I am not arguing about not being able to return the dress. But now I'm stuck with a $450 dress with a $100 alteration fee that my daughter isn't even going to wear." She looked at me coldly and responded, "So? I have women who have spent thousands of dollars in here and I can't help them either." I stayed calm and said, "As the owner of a business myself, I know everyone is losing money right now. Things are tough. But this is not the way to keep customers. I think you should be working with me on an acceptable resolution." She said, "I'm not going to engage in this anymore. We will give you back the $100." I thanked her and she started to go back downstairs, then turned back and said, "What business do you own?" I then told her the name. She asked me to repeat it and then snidely remarked, "Ok, I'll remember that...because I'm going to go write it down." Well, Melinda, I hope you enjoy this review. I'm going to be sure to write it down in as many places as possible, in the hopes that others will be forewarned of the rude and nasty owner they will deal with if they have any issues at all with their experience at your salon.

the collection and getting expert assistance from her consultant Dina, who put everything together beautifully. My MOB dress was also from EJ and it was perfect; in fact, I have never had so many compliments about a dress I was wearing. Our seamstress Rina did a beautiful job on both of our gowns. And all the bridesmaids’ gowns were gotten at EJ too. Thank you to everyone at Elizabeth Johns for helping to make my daughter’s day so special!

ever pushy and respected my budget during my appointment. The salon has a beautiful collection of gowns as well with a wide range of prices that could fit any budget!

ened to what I wanted and only showed us pieces that were within our budget. I'm glad I went with Elizabeth Johns, all of the women that work there are friendly and knowledgeable. Maria did my alterations and she was so patient with me and did a great job.

nted. She gave great advice and made the experience so much fun that I was able to pick a dress within a day! She even came up on a day off just to help me sell it if I picking my dress! I highly recommend this boutique to any bride looking for that special dress. Dina as well as the other stylists go above and beyond!

though I was too nervous to buy it the first day. She is always available via text with a quick question or to set up an appointment. Isabel did an amazing job with alterations. She is an absolute perfectionist and even made a last minute adjustment as I was picking up my dress. The dress fit perfectly and turned out exactly how I wanted it thanks to these two ladies!

esmaids dresses (I thought I might have already found my dress) but when I walked in I wanted to see what they might have. The showroom is stunning and Haley was so nice and helpful. She knew exactly the right questions to ask to help me sort through where I was in deciding on a dress. I didn't want to make a decision on the spot so I called to order the dress a day later. The whole process was so easy and fun! Thank you EJ!!

, Patti at Elizabeth Johns completely put me at ease and made me feel celebrated (it was my birthday too). Simply put, she was amazing. Patti eased me into the dress shopping process and in fact picked THE dress! I went in the complete opposite direction that I thought I would and Patti listened every step of the way to what I was liking and what I was not liking. She then pulled the perfect dress. Even still, I was fighting to saying yes, because how can you say yes at the very first place you go shopping?! But I knew it was the one and Patti knew too. She put the veil on me, helped me really envision the dress, and even stayed with me to finalize everything. Overall, it was a great experience and I am looking forward to the rest of the steps in this process!

dress. She was great in helping me really decide what I want and ultimately helped me find the perfect dress. The entire store is beautiful with amazing lighting and the dress selection is great even for a lower budget. My entourage loved the entire experience as well which was super important to me. 100% recommend!

er, Renee immediately made me feel comfortable and assured me that sizing wasn’t an issue. I’m proud to say I had “first day luck” and walked out of Elizabeth Johns with a dress so beautiful, I couldn’t have even dreamed of it before my appointment. I can’t wait to go back and pick out dresses for my bridesmaids!

fit like a glove!!! I received so many compliments, and it photographed so well. Its a beautiful experience shopping in the Elizabeth Johns shop. I highly recommend them!!!

People make mistakes and okay the lining was not right but what really irks me is the NON-CHALANT, DISMISSIVE, POMPOUS ATTITUDE. There was no accountability whatsoever for anything, except from Tiffany who was apologetic regarding the additional charge. They did NOT at all try to compensate for the mistakes made or the horrible communication. Their customer service is the WORST I've ever seen where the customer is always WRONG in their eyes. PLEASE…I ignored the other bad reviews on here who had similar experiences…PLEASE DO NOT WASTE YOUR TIME, MONEY and ENERGY on this place. The dress is the next most important thing next to the groom and they made this such a painful experience for me. I will add the name of the seamstress that I am using now in which she charges $150 for hem, $10 for cups in the bust and $20 for strap shortening. Her experience is working at David's Bridal and when explaining to her the charge she even stated that it was absurd. As you can see…her charge, and she is a professional, will be NOWHERE NEAR $675 plus the $250 they wanted to charge for a full cut. BEAUTIFUL DRESSES, DISGUSTING ATTITUDES. Seamstress (can find on FB) Jennifer Conley-Letts

ere if you’re interested in a seamless, stress free experience.

he picked the gown the i absolutely fell in love with and was the gown I chose for my special day. Counting down the days till I get to wear my beautiful dress

and just wonderful to work with. I never felt rushed and I found my gorgeous dress that I can’t wait to wear!! Thank you Patty and EJ for such an amazing experience!!

es, we had input from other consultants, who worked with the designers to see what alterations were possible, if needed. Everyone made me feel comfortable and beautiful - I selected my dress in my first appointment! It was very easy, and they did a lot of prep communication in making sure we were looking at dresses in my budget and style. Would definitely recommend to any bride!