Emerald & Oak Bridal

to David's Bridal and thought I had found my dress before I went to my appointment at Off White. We went to the appointment at Off White just to see what they had and to avoid the cancellation fee. I am so glad that I kept my appointment! We were the only group there and the staff was very helpful! Once I was there it made sense why there is a cancellation fee. You give a bit of information about what you are looking for before you go and you are the only bride shopping during the appointment. We were able to pull a few dresses ourselves and show her what style I was looking for. She was very professional and helpful. She made sure to stay around my budget and worked to make sure that I got the best deal on my dress. My dress is gorgeous and higher quality than anything that I had tried on at David's! I did not feel pressured once to try somehting on over my budget or feel like she was ever trying to upsell me.

up process was smooth and the team did a good job keeping me updated on the status of the dress. I got alterations elsewhere so can’t comment on that :) I loved my wedding dress, and I feel very fortunate to have gotten to work with Off White!

sample dress store), the very first dress I tried fit perfectly and was the one I ended up purchasing. They allowed me to put it on hold and come back for it the next day, and have lots of recommendations for alterations, since I was new to Ohio. When I took the dress home, they also gifted me a “Mrs.” mug! I was impressed with the level of communication and the customer care overall. Strongly recommend, especially if you’re looking for a one of a kind dress!

f a person 🫥 guess I expected to be treated with more understanding . I think the dress I picked was cute. But I could of gotten a cute dress anywhere from a more helpful and up front staff.

for a better experience.

t like she was genuinely excited for me to find the dress of my dreams.

rity. She said they might require an appointment. My fiancé called on Friday evening for an appointment on Sunday at 4:30 pm. She was warned they didn’t have much in stock in her size, so we went to David’s Bridal on Saturday without an appointment. She found a perfect dress and purchased it. She immediately called Off White and left a message to tell them to cancel the appointment. They did ot return the call, so she called again on Sunday morning to make sure there were no charges, as they had taken her credit card information for a $75 cancellation fee. They called back to say she was stuck with the fee. So we decided to go over at the appointment time of 4:30 to purchase a cover up or headpiece. We were treated extremely rudely and were told she could not have any merchandise for the $75 cancellation fee even though we came in at the appointed time. Had my fiancé understood their policy, she never would have made the appointment. And we certainly would have kept the appointment had wei known it was going to be so costly. We could not recommend this place to anyone who takes advantage of widows who speak broken English. Very bad business model. Our friend was not aware of this policy and will not be referring future brides to this place.

the day! The consultants were so patient with me. They were kind, honest, and considerate of what I wanted in terms of style and budget. I was the only bride in the whole place, which was so special! This a beautiful boutique. I highly recommend it!! Dublin is so cute, too. Walk around the town before/after your appt. to relieve some stress!

weet, and Adriana held my hand through the whole thing. If you’re in the Columbus area please go here! They will not disappoint!!

outstanding alterations for me. Thanks again!

ial. All attention was on us. The staff started by getting to know me and what I was looking for. They really listened to what I did and didnt like. I ended up finding The Dress and going home with it then and there. Now I'll be coming back to get it altered and cleaned three months before the wedding. I'd recommend Off White to other brides. Roth was great to work with!

When I found a gown I really liked (wasn’t “the one”) I was told the dress was $600 over my max price and that if I bought it at that first appointment, I could get it for still $100 above my budget. I was not crushed, because this gown, while beautiful, wasn’t the one, but I found it very unprofessional to mislead me and offer a dress that was over my budget and then pressure me to buy it right then and there. It was clear after I decided not to make the purchase, the salesperson was no longer bright and chipper as at the beginning of the appointment. It was a very disappointing ending to an otherwise good offering of dresses.

amazing, and the staff is top notch. They were so helpful, welcoming, kind, and knew their stuff. I ended up buying the first (out of many) dresses I tried on. And I LOVE it. Thank you for helping my big day be even more amazing!

I would not like this experience because I would be trying on samples that other people have worn. I did not feel that way at all!!! I loved trying on THE dress that I knew I would walk down the aisle in! Victoria was a wonderful stylist that made me very comfortable, was not pushy (like Wendy’s). She picked out dresses that fit what I was looking for, and also encouraged me to try on whatever else I wanted. My soon-to-be mother-in-law and I were looking at this crazy-looking dress on the rack. I said “who wears something like this??”. My MIL told me “Oh, you only do this once, try it for fun!”... little did we know that I would fall in love with that dress. I was against strapless completely but turns out my dress is strapless. Victoria quickly found the perfect lace jacket to cover me up so it didn’t feel strapless. This shop was intimate, quiet and just great! I was so glad to CONFIDENTLY say yes to my dress here. Thank you Victoria!! I will be returning in the next few months to pick out dresses for the bridesmaids, flower girls, and moms (who will get 10% off now!). This was the dream experience I was looking for.

nt to the needs of the bride, had a broad selection of dresses and were knowledgeable of the designers and fabrics that could be altered to get to the bride’s end look. It was perfect!

t a wedding only a few months out would limit our options, but we had tried a few different places before we found this gem and walked into our appointment frustrated and nervous that we wouldn’t find what we needed. Off White made us feel at home immediately - helped us to have that “bridal experience” that our whole party was looking for - and got us back on track for a wedding only 4 months away!

ations to look how I was really imagining it would. They helped me see how perfect the dress was and I’m so grateful for that. This place is amazing! I would 100% recommend it to other brides. Love!

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he first dress she put me in. I would recommend to anyone looking in the area!

n, bumping into me, crowding around my family. Just me! The staff was so great, it was the first appointment I had fun and felt comfortable. They ended up getting me out of comfort zone and helped me find the perfect dress, without being pushy at all. They even offered to call and cancel my next appointment after I found THE dress. I highly recommend this store for any bride, this is the treatment a bride deserves!

d was helpful in supporting me make my decision! After trying on so many dresses, I was shocked and excited to finally find MY dress! It’s amazing that I was able to afford such a high quality gown. I definitely recommend Off White!

n other people pushing past me to look through the racks. The personalized experience Off White provided was above and beyond what I expected. Kelsey took the time up front to talk to me about what I envisioned and went to work! Every dress she pulled for me was something I could see myself wearing. And then, I found THE dress! As expected, the dress will need altered, but she did everything possible to help me envision how it will look on my wedding day. As promised, afterwards, she also sent me a list of places that could provide the alterations I would need. All in all, I can not recommend enough! They made the experience easy and fun. Definitely include this store as part of your hunt for the perfect dress. Oh... and the prices are amazing too, especially for a designer dress!!