Emerald at Queensridge

ges to the food tastings and vendor connections to the onsite day of coordinator, we had someone assisting us every step of the way and overseeing the festvities to make sure everything was perfect. I love that they offered a basic package that could be adjusted and embellished to fit my vision as well as how up front they were with pricing and contract procedures - we knew exactly what to expect and they delivered on it 100%! I highly recommend EAQ and their can-do minded staff!!

ly romantic, Emerald really stood out. They have a beautiful courtyard for the ceremony and the reception area was just perfect. Immediately after our meeting we went to the car and said that this was it. We made the call the following day and booked it. We were set to marry in April 2020 but due to the global pandemic we had to reschedule for July 2020. With everything happening, we decided to go for it and it was the best day of our lives. Everything went perfect and we did not have to worry about a thing the entire time. We were able to enjoy our special day without worrying about what was happening. The staff made our guests feel safe and comfortable. The wedding coordinator Cicely was wonderful. She kept in contact with us the entire time we planned the wedding and was always there to answer all of our questions and concerns. On the day of the wedding, we had another amazing coordinator Lorana who was just super helpful and super sweet that went over everything with us before each step throughout the night. We also want to thank Shane and Mary for being very helpful and making sure our night was perfect. We couldn't have done it without them. Our DJ Darrin was fantastic. He made sure the guests and of course the bride and groom were having fun. The food was fantastic and everyone enjoyed the Photo Booth. Thank you so much to the wonderful staff at Emerald at Queensridge for making our big day special. Our guests cannot stop talking about what a blast they had. We will never forget it :)

ir candle, but they decided to put out candle on my cake table anyway, I was surprised, things unfortunately result in two stars off were due to they changed our pastor at the last minutes without contacting us, we showed up at our wedding looking at our pastor and goes "who the heck is this person?", not only he completely messed up our wedding, it ruined our ceremony, the pastor who showed up didn't do any homework and just do cookie cutter speech, it was so bad we had to ask our videographer to cut out ALL of our ceremony video, I felt this is very unprofessional, we had already contacted the pastor from their brochure, we even met him and had coffee and talked about how we want our ceremony to be like, for them to switch out our pastor in the end was pretty unprofessional. They kindly refunded some money back, but the damage were already been done. Another thing that upset us is on their website they said the price include photography service, please be warned what they didn't mentioned were photogrphy service were provided (meaning they will come take picture for you), BUT you will need to spend at least $1500~$2000 just for them to release the photo to you in the end, so NO, IT'S NOT FREE and It's completely false advertising. One of the videographer I tried to hire also told me they refuse to work in that venue because they were mean to those who were not contracted with them.

ble to customize the venue to match what I wanted for my wedding. The bridal suite was very spacious and had everything I needed. I would recommend EAQ to anyone planning a wedding or event!

l on my wedding day, stress free and perfect! Both Brees are amazing and I would definitely recommend them as your DOC and Wedding Planner :)

ed a lot. The reason for only giving 3 stars is because of the execution of everything planned. I sent emails back and forth to the DJ and the Minister, but never got a phone call or a Skype call from any of them. It did not seem personal at all. Then after we did the rehearsal of the walk out and everything, the minister still wasn't there. I didn't think much of it because I figured they do the weddings there all the time since they are provided by the venue themself. But when the day came to walk down the aisle and go through the steps that we rehearsed at the rehearsal, it went all out the door. I specifically said I do not want the minister to ask "who gives this woman to be married to this man?" but she asked that question. Then we rehearsed to be UNDER the microphones so that our guests could hear our vows and the minister stopped us before we got under the mics. How is it that everyone is on the same page EXCEPT the minister. That really bugged me that our guests did not hear our vows. Then with the MC/DJ, we received a packet in email to complete which we did. Then when it came day of wedding, the MC/DJ seemed really confident in what he was saying and what not. But, during my first dance with my husband, he cut off the song mid song....We had a choreographed dance to our first dance and he could obviously see that, but then he cut it off in the middle of the song. He didn't even fade it out, he just abruptly cut it off. We had a grand finale to our dance that we didn't even get to do. Then for the reception dancing at the end, he played full songs and didn't mix up any songs or make it more fun. Also, he asked me what songs to play and I specifically told him 90s, 2000s, and now. he played some kind of jazz ballet music that I did not like at all. I know it was requested, but I didn't agree to any of those songs to be played. Then, with our coordinator, we told them that we wanted our 3 cases of champagne bottles chilled for when we leave the venue to get on our party bus. They said it would be chilled and when we left the venue and got into our buses, the were NOT chilled. So we had to drink warm champagne or put champagne in a cup with ice. I felt as if my husband and I communicated everything we possibly could to everyone we needed to, but it just wasn't executed the way we wanted it to. Everything was beautiful and we definitely enjoyed ourselves, but those little things could've been prevented. I still would recommend this venue to anyone who is getting married in Vegas. It was a one of a kind venue

ything I needed. She even cried during one of the speeches and seemed to genuinely care about us as individuals. She definitely made me feel special. They have most everything included so I used the provided: dj, photographer (Cashman photo Gilbert was also super great beautiful pictures and fast!), cake, and photo booth. Would highly recommend!

hey're affordable and easy to work with. Cicely answered my millions of questions prior to and then Zita was there to help me get through the day once we arrived. The team at Emerald does this for a living and it a really shows! Such an amazing job and our guests were so impressed with the beauty of the venue.

one thing this venue has going for it is that it is an absolutely beautiful ballroom, beautiful outdoor ceremony space, and it has the best bridal suite in town. Your guests will love it and your pictures will come out great. They offer all inclusive packages that include your food, alcohol, dj, photographer, cake. Please note, the photographer PRESENCE they provide is included but any pictures you want whether digital or print costs extra so keep that in mind when calculating your costs. The cake included is SHEET cake. We paid extra to have a real wedding cake. If you are a low key bride, then this will be a good venue choice for you. If you are interested in something more special, more customized, or if you want to bring in your own photographer or DJ or other outside vendors, this might not be the best place for you. Fyi, you cannot just hire any vendor for décor, everything must be done through their rental companies, and at an upcharge. The bridal suite is amazing, but keep in mind they typically have two weddings a day, so while you think you will be able to get your hair and makeup done in this amazing suite, you will really only have it for a few hours as the previous wedding is wrapping up. We had to have hair and makeup done elsewhere and limo to the venue with enough time really to get dressed before pictures. It was still nice to have a place to get dressed and take a break when needed. The food included is average. If you are looking for a more gourmet meal, it will be at a significant upgrade. I wanted veggies added to the meal, but that was going to cost me $500 extra dollars so we skipped it. I already paid $400 extra to have pre-ceremony cocktails, $1,000 extra for appetizers, and $500 extra for late night snacks, $500 for an extra 30 minutes to the reception, $600 for a normal wedding cake. The biggest problem is the extra charges will change your "affordable package" to much more, so really think about what you want, look at the costs, create the total, and then compare apples to apples when selecting a venue, not apples to oranges. If you want candles on your table, that is $5 a piece extra, and you cannot bring your own real candles. If you want special linens, that is $20-$30 extra per table, and you cannot bring your own or rent them elsewhere. While I am overall happy with my wedding, going back, I probably wouldn't choose this venue. If you are a low-key bride and are ok with a basic wedding package in a beautiful venue, then this will be a good decision for you. If you want a more customized wedding with outside vendors and outside décor, think twice. If you still decide to go here and have outside vendors/elements, 100% hire an outside planner to ensure your evening goes well. I did not do this as they assured me I didn't need to, and this is one of my BIGGEST REGRETS! You need someone working for you 100%, not just the venue catering coordinators. Remember, once it's over, you CANNOT RE-DO IT, and don't expect anyone to really be sympathetic or understanding to your disappointments. As excited as you are when you are planning your wedding, and as beautiful as this venue is when you walk in, this is one time where you have to be super careful with your decision.

enue is gorgeous. and the bridal suite is amazing!!!

my questions and the questions I didn't think of, and was there for me throughout the entire planning process. Email responses were FAST! My family raved about the venue from the organization of the ceremony to the delicious food and cake that was served. DJ DARREN IS AMAZING!! (we shared a love for Prince and other music) He also was accommodating with last minute changes to the music the day of. Kitza (sorry if misspelled) coordinated with ease and was always lending a hand with decorations. Both her and Darren exceeded beyond my expectatins! 2 total gems to this venue!! The bridal suite is everything you could ever dream!! * The only drawback I have is charging kids for open bar pricing when soda and juice is already included in the base price. Their reason was they only count the seats filled for this which to me is a poor excuse considering the employees can clearly confirm how many kids you have at the ceremony that are filling seats and not utilizing the alcohol. But despite my personal concern, I would definitely book here again for our 20th anniversary!! I will never forget EAQ and their staff -- The Hamiltons #8.18.18

l of my e-mails (I sent a lot)! Our wedding was beautiful and we have no complaints!

ce we were planning from out of state. Cicely helped us with all of the details and always found ways to keep my nerves under wraps when I started to get anxious. She listened to my vision and helped bring it to life. The final presentation far exceeded my expectations. The entire staff on our wedding day, special shout out to Zita, kept everything running smoothly. From start to finish, they made us feel like royalty. Whenever a question arose from guests, Zita immediately ran it by us because she wanted us to know and remember that this was our day and it was to go as we had envisioned. The price we paid was remarkable for the experience we had. Our guests and wedding party continue to talk about how much fun they had and how organized and beautiful it all was. It truly was a dream come true. My only regret is that we did not extend our reception time simply because I did not want the day to end. I wish I could relive every moment of it over and over.

l of my guest were amazed on how beautful it was. The dressing room is so beautful as well.

in. Beautiful venue, brides room is amazing! Outside location where you wed was more gorgeous then in photos This is the place to get married in Las Vegas 100%

spoken. FYI the cake cutting faux experience was too funny because we didnt actually cut anything! The venue said we would cut a special piece out of the back of the cake but what ended up happening was that we just pretended to cut the hard plastic cake and then pulled the pre-cut piece over to us to eat, HAHA!

ld allows monthly payments, other venues require fewer huge payments. That was a plus for me. We booked our date a year ahead. Most communication was via email and it went smoothly. Cicely did most of the planning. She did an amazing job. She really made sure every single detail was taken care of. We went all out on our wedding, upgraded everything! Another reviewer complained about them nickel and dime’ing. Well every venue does that. You want a nice wedding but don’t want to spend the money? Good luck with that. Emerald has a base package that includes all the basics needed for a decent wedding. It might not be glamorous but it’ll suffice. On our big day, everything was great with only minor hiccups. Non Emerald vendors we used: photography, videography and flowers. Everything else was all Emerald. It was all GORGEOUS! All our guests said how beautiful everything was. Our day of coordinator was Zita. She did an amazing job! 10/10 for her. We were worried about the food but everything tasted great! There was plenty of it as well. Wait staff was very attentive and friendly. DJ was great as well except for a few WTF songs that were played. A few complaints...the sound system during the ceremony was bad. A few guests said they could not hear us during the ceremony. The processional music was way too low. Our recessional song didn’t play until we were halfway down the aisle. Plus it was low too. Later on in the night, we went outside for photos and now the music is loud. WTF? Biggest complaint of the night, the bartenders were awful. Several guests complained to us afterwards saying they were rude and stingy with the alcohol. We upgraded to the highest alcohol package and feel we did not get our money’s worth. I would say the bar needs improvement. Bree, Cicely, Zita, DJ, Chef and all the servers gave us their all and did a great job but all their hard work went down the toilet because of incompetent bartenders that couldn’t serve alcohol that we paid for! Sad actually. Everything else though, almost perfect. I would highly recommend Emerald for your wedding. Come with a big budget though because you get what you pay for.

al lighting the couple paid for (roughly $500). The chicken served was RAW. We learned this after cutting into to feed to a 2 year old. The "cold stone" ice cream bar was not what they sold it (for a big price tag) to be. It was one melted lump on ice cream on a plate that got toppings dumped on it. Not to mention, the staff took home the wedding cake that they did not pay for. The top layer wasn't even offered to the couple to save for their one year anniversary. On top of this all, the party wasn't allowed to go in and bring decorations the night before. So hours before it was a scramble putting those out. We the wedding party arrived to finish getting ready, we had to wait because the previous wedding was still in the suite. It was assumed we would be fed while in the bridal suite, we weren't. The worst part of all was the coordinator, Pam. Never have I ever experienced someone so rude in the hospitality industry. She was snappy with the family and wedding party. She yanked many arms so that the girls would "position the bouquets" in the right area. She did not listen as we told her that certain pictures would mean a lot to our families. Instead she rushed us out. As a coordinator, you should be warm and friendly and do anything to make the couples day special. I have nothing but negative things to say about this lady. Many things went on behind the scene that upset the couple and their families.