I'll start with the good part, our engagement photographs. Our photographer was patient, creative and provided great guidance with our poses. They're very good. That's the only reason I can even give one star. When I met with Eric the first... time I expressed my concern over my now husband's shy personality and how important it was we have the same photographer for our engagement session and wedding. That didn't happen. I even met with our engagement session photographer in person the week before the wedding to review our timeline and the pose examples I selected via Pinterest, etc. The day of our wedding, two photographers we never met showed up. I asked where Cody was, and they told me he wouldn't be there because sometimes the schedule changes. I was given no notice of this change. They had a copy of my timeline, but I guess none of the rest of my information was passed along to them. The photographer who was with the boys kept asking them what poses they wanted to do. They're boys - they don't know. Then, after the ceremony, my husband asked me where Cody was. He was so disappointed. Even during our couples shots, the girls kept asking if we were done or if we wanted something else. My husband was about to have a melt down because he was already tired of dealing with them from earlier, and I was just trying to keep him together. I shouldn't have had to do their job and remember what poses I liked. I was there to be with my husband. We have a few good photos, and rest are repetitive, below average shots/poses. I told them one of the poses didn't make sense and questioned it. It's awful and awkward - just like I thought it would be. Instead of working with us on our group shots and having people move so their faces wouldn't be shadowed by our arch (there was plenty of room, as well as other locations on the multi-acre property), they just kept going. How was I to know? I couldn't see what was happening. We have so many pictures of shadowed faces you can barely see because the girls just didn't seem to care. I don't have a single picture of our wedding cakes together, even though they were on the same table with our Mr. & Mrs. glasses and cake cutter. I also don't have a picture of us cutting cake where you can see my husband's face. He's literally headless. You can see some of his body, but none of his face or head. I have lots of others with the back and side his head, despite me telling them I wanted pictures of his face. Thank God for our videographer who is NOT affiliated with Epic. He took an amazing still shot of my husband with me in the background. At least I have that. If you want to know your photographer, build a relationship with them, and actually know what quality of work you'll get, don't use Epic. The schedule could change, and they won't tell you, nor will they prepare the photographers they send for your event. They also won't get your photos to you in the two-week period they advertise. I had to ask after three weeks. Even then, you won't get all of your pictures. The ones of my mom buttoning my dress aren't there, nor is one a groomsman specifically asked them to take of us. The week after the wedding, I e-mailed to express my concerns. Eric called and told me he'd make it up to me any way he could. How? I can't get married again and hire a better photographer that cares about their clients and puts forth effort. This can't be fixed. Just don't let it happen to you.