Evaline's Bridal

d fun. Our appointment was late and we never felt rushed. Shannon took the time to get to know my wedding personality to help me find the perfect dress within my budget. Thanks Shannon and the ladies at Evaline's!

the phone, I was recommended a size based on my measurements from another bridal shop. Mary Catherine was very firm on her opinion about the size I should order, and because it was my usual dress size I trusted her. Once my dress arrived, I realized it was a size too small and called Evaline's. I was told by another employee that I was recommended the wrong size based on the measurements I gave. I was encouraged to come in to see how the situation could be remedied, which I wasn't excited about because I live 3 hours away. The week I was supposed to go in, everything shut down due to COVID19. Upon reopening, I called Evaline's to discuss what my next steps should be. When I did not receive a call back, I emailed. When I didn't receive a reply, I called again and was disgusted by the way I was treated by Mary Catherine. The way I was spoken to was completely unacceptable. After she told be she "doesn't understand why I can't SQUEEZE into the dress," she said she would call me back. No surprise... I never heard back from her. I ended up paying triple for a replacement dress somewhere else so I didn't have to be exposed to Mary Catherine's nasty behavior again.

nly downside is they charge you an arm and a leg for alterations - I’d suggest maybe taking it elsewhere to get your dress altered.

g everything taken in/let out/hemmed was so expensive, it was about the same cost as the dress. In the first fitting it was clear that the bodice was too tight. There was a point where I even breathed very deeply to sneeze and the clip at the top broke. The woman just shrugged and said she’d fix it. When I came back the second time (1 week before my wedding), it was still too tight, and would barely zip all the way. Clearly it needed taken in, and I felt like crap because it wasn’t fitting. On my last fitting (2 days before) it was perfect and everything fit! It worked out eventually, but I wish it had been a smoother process.

ow i'd look in it once altered and to me that is so so hard to do.

otherwise as to exactly what style dress I wanted. Michelle picked out a beautiful dress that I ended up purchasing. The store is so cute also!

ine’s and there were issues with each: 1) The veil was ordered in February 2018, but was not available at Evaline’s until the end of September 2018. 2) When I picked up the $190 headpiece it was presented to me, squished inside of tissue paper, and stuffed in a ziplock baggie. When we selected the headpiece it matched the silver rhinestones of the wedding gown. The item delivered to us has a yellow gold cast. I ended up purchasing another headpiece from a different vendor. My sister asked Evaline’s if I could return the item for a refund, and was told no. 3) The major disaster. My mother many many many months ago ordered her dress from Evaline’s. The dress was over $500 and with alteration fees she paid over $700. In spite of ordering well in advance, Evaline’s did not receive it until October. My mother had a stroke in September, and she remained very excited about her dress, and getting to wear it at her granddaughter’s wedding. Well, the week of the wedding my mom is informed that the dress had to go to the cleaners because of a stain and she could have it at 4:30 on Friday 11/2... the wedding was out of town on 11/3, and my mom and sister needed to be at the rehearsal at 5:15 on 11/2. My mom and sister were finally told they could pick up the dress at 1:30 on 11/2. The dress still was stained, and the shoulders were not altered and it fell off of my mom’s shoulders. Because of Evaline’s lack of professionalism and delays, my mom did not have a chance to purchase another dress. She ended up wearing the stained too big dress with a shawl wrapped around her the whole night, to cover up the mess. Evalyn’s is refunding the money, but that is absolutely not good enough. Their procrastination spoiled my mom’s excitement, and it led to undo stress for both my mother and sister. I will never shop there again. I will warn all brides-to-be about how no matter how early you order with them, they will make you wait until the last minute for your merchandise. That they treat you as if you are at their mercy. Now it appears that they are careless too. How did my mother’s dress get stained at a bridal shop? I am grateful that we had so many wonderful professional vendors, and the wedding in just about every respect was wonderful. However. Evalyn’s was irresponsible and horrible. I am angry because their screw ups were emotionally distressing for my mom. They should be ashamed of their lack of empathy and professionalism.

all brides!

list that assisted me and found my dress for me. She pulled my gown and initially I told her I did not want to try it on, actually I said no twice. She told me to just give it a try and I’m so happy I did. The staff was kind and lovely there. I came in as a walk in on a Saturday not expecting to find my dress at all! I’m so happy I went here. They have payment options for your dress (no interest or anything like that) which is nice and they also let you keep your dress at the store until the day before your wedding so you don’t have to worry about hiding it somewhere.

a very personalized experience because of this. Haylee ended up picking my gown for me, urging me to go out on a limb and try a gown I didn’t like on the hanger. Of course, this was The Dress! Afterwards, we celebrated with champagne and a photo with Evaline’s “Say Yes” sign. I liked that Evaline’s had a payment plan, and allowed me “visiting rights” to my gown, especially since I bought it a year and a half before our wedding. It was very helpful to be able to take accessories in to match the gown, instead of relying on photos. The alterations team was incredible, and very reasonably priced. The major issue I had with Evaline’s is that the owner, Lori was very pushy on upselling. She tried to sell me a veil during one of my fittings just a few weeks before my wedding, even though I had a veil on my head! Some of her younger staff members weren’t very informed on certain processes within the salon, so I often found myself waiting on hold or in the shop when my personal bridal consultant wasn’t available. Often, my appointments started upwards of 20 minutes (and once almost an hour!) late. If not for working with Haylee, this shop would be receiving a lower rating, but she truly made the experience of finding my perfect dress a beautiful memory that I’ll treasure for years to come.

n dress in stock. The girl I was corresponding with was super friendly and booked a Saturday appointment for me. When my mom and I arrived at the store we were able to look around freely and pull any dresses that we liked. The associates even pulled dresses off of mannequins for us! None of the dresses were in bags, which is helpful in order to see what the dress really looks like. We weren't rushed with the appointment at all and after trying on about six dresses, my associate asked me if I would like to walk around the floor again to pull some more dresses. I would definitely recommend this store to anyone shopping for a wedding dress!

way back when and thought I should go in and take a look. I feel in love with the second dress I put on! It was so unique and fit my personality!! I absolutely loved the selection of dresses available at Evaline's and everyone that works there is fantastic!! We had wonderful service from the initial appointment, to going into visit my dress, to alterations, and the final pickup. I couldn't have been happier with my dress and everyone at Evaline's Bridal!

t me best.

ed. At first we had no problems and all the girls got measured and we were told the dresses would be ordered as soon as the dresses had half down on them, since all the girls used the payment plan. The problem arose when one of my bridesmaids dropped out and I added a new one in. We took the girls in to switch the dress size and were immediately greeted by the manager screaming at us. She came into the room yelling that the dresses were already ordered and we'll have to buy a new dress. We ended up fighting with her for about 20 minutes until she agreed that it was fine to switch the dress size as long as the previous bridesmaid signed off on it saying she wouldn't sue. We were also told that we might not know the policy but that's what it is and when we questioned the contract we were told that they "can't put everything in the contract because it would be too long." I believe that's the purpose of a contract! We came in the next day for the old bridesmaid to sign off and they were extremely unhappy and unfriendly but complied. The dresses then came in about two weeks before the wedding which was MUCH later than we were originally told. The alterations also turned out to be very expensive and the seamstress had to re-do two of the girls dresses due to mistakes. Through all of this, the manager was the one we dealt with and was very rude. We were extremely unsatisfied and had the dresses not been mostly paid for (and we needed them by a certain date) we absolutely would have gone to someone else. I had a horrible experience and do not ever recommend them to anyone.

due to the service I had received on more then one occasion being to the store!

friends have dealt with, they have been really helpful and involved post purchase as well. Always great to work with and they are one of the few bridal shops that I know of that do a payment plan which really makes getting your dream dress a reality! Would definitely recommend them for brides and bridesmaid dresses!

bad! The owner came out and told be how gorgeous I looked in the dress which made my decision so much easier on the dress! I would recommend all brides to go to Evaline's to find their wedding dress along with bridesmaids dresses! It was a convenient one stop shop!

he process STRESS FREE! They were professional, organized, on the ball and a joy to work with. I never went to prom. . .was kind of a tom-boy growing up and they truly made me feel like a princess on my wedding day. Besides being so wonderful, their stock of dresses is incredible. I went to several other shops before Evaline's and no one offers such a unique selection. If you want to find a dress that no one else has and get it for an amazing price, you HAVE to go to Evaline's!

itting process the staff were incredibly knowledgable, professional, accommodating, and they did what they had to do to make everything perfect for my wedding day. When I put my dress on in the final fitting, it looked like it was made for me and I have never felt more beautiful in my life. If you're looking for a friendly, small clientele, specialty boutique, look no further!

store, and my big day!

altered and bussled else where. Do not shop here. They try to tie you into a contract the moment you walk into the door and the place smells like mold. When they brought my dress up from their basement/storage area, the dress bag smelled terrible!