Eva's Bridal Center

nce were unsuccessful. While this review is brief, there is a lot to unpack. First, and most importantly, any discussion by employees about "being fat" or conveying a negative body image in the presence of, or directed at a customer, is 100% a fireable offense. This review was submitted almost a month later. If this review is an accurate description of what occurred, it would have been nice for ownership to be contacted immediately to right this wrong to ensure it would never happen again. Second, we are unsure why the age of a bridal stylist is an issue. During this reviewer's visit, there were four stylists on site. At Eva's, we employ stylists of all age groups. If the reviewer was expecting their stylist to be a certain age, that would have had to have been communicated in advance (it would also be a first-of-its-kind request.) The stylist the reviewer worked with is on the younger side but has worked for the company for several years and is considered an event specialist. The reviewer shopped during our recent Bridal Blowout Sale where most customers are shopping sample gowns at discount prices. Because the dresses are off the rack, dress sizing is an important topic during the appointment. Reflecting on the appointment several weeks later, the stylist recalls her attempts to respectfully address sizing and make things relatable were met with some resistance. We come from the mindset that there are always ways in which our store and the customer experience can be improved. It would be fair to say we didn't have what the reviewer was looking for in our sale selection.

ke seriously our commitment to offer a wide variety of dress styles, sizes and prices. That said, we are saddened to hear you feel you did not have the greatest experience overall. It is the job of our stylists to provide excellent customer service - and, truth be told, an appointment description like this surprising and is very much out of the norm. Although our store is not where you ended up finding your dress, we are very happy you found the one! And just as you pointed out, once you know deep down you have found your dress, continuing to shop can make the following experiences feel a little less exciting. Please know, though, we take your feedback seriously. We will be sure to keep up the energy so all brides, no matter what point they are at in the shopping process, feel special and have fun in our store. We wish you all the best with wedding planning and beyond.

and we know Carrie had a wonderful time helping you find your dress. It means a lot to us that you took the time to write a review! :) Your feedback really helps us and motivates us to continue providing excellent customer service. If you wouldn't mind, copying and pasting your review on our Google review page, would also be amazing! Google reviews really helps us as a small local business. Here is the link: https://www.google.com/search?q=eva%27s+bridal+cente+reviews&rlz=1C1CHBF_enUS967US967&oq=eva%27s+bridal+cente+reviews&aqs=chrome..69i57.8114j0j7&sourceid=chrome&ie=UTF-8#lrd=0x8805169e20f8db5b:0xe7a98b9f130cfe47,1,,, We look forward to continue working with you!