I booked Event Advantage as a DJ for my October 2022 wedding because thier package and pricing fit my needs. The initial communication was great however leading up to the wedding there was a complete lack of communication. A month before the we...dding I called and emailed them to confirm and go over the details however it took 3 calls and a few emails to get a response. I finally had my husband call and they picked up but couldn't talk at that moment. I had honestly thought I was being ghosted and I had started developing contingency plans. In early emails I was told to fill out the planning sheet and then call to discuss it and if I needed help with anything they would help. There planning sheet was difficult to use and outdated. Most of what was on it did not apply to our wedding. I sent it back to them as well as a table that clearly outlined our time schedule, music preferences and choosen songs. This was in the same detailed format that I sent all of my wedding vendors and the feedback I got from other vendors was that it was extremely organized and helpful, however event advantage told me that "there DJ's are not trained to use that".
I was finally able to schedule a meeting with them to discuss details for the Tuesday before my Saturday wedding. However, after waiting an hour without them calling at the designated, we left for dinner and then they finally called while we were in the car. The owner was the one who called us and not the assigned Dj. It would have been really helpful to talk to the Dj that came to our wedding because there was many missed communications.
I went into my wedding day thinking that it was a 50/50 shot someone would show up based on the lack of communication leading up to that point. A very nice man did show up, which was great. He was very friendly but unprepared, I do not think any of this was his fault. I think it is the companies lack of organization. He did not have our ceremony songs downloaded and our ceremony site had little cell reception. Thankful one of groomsmen was able to set up a hotspot for him to be able to download the songs. The perssesional was the wrong version of the song eventhough I had sent the exact version to the owner of the company. Getting to the reception the Dj did not know what the anniversary dance was and I had to explain it to him. We also had not picked out a song for it which was something I forgot, however it should've been something that the company noticed.
One of the major things my husband and I were looking forward to was this "prank" we were going to play on all our guest were we called them all out to dance to the acoustic version of "Get Low" and then it switched into the normal version, which would then start the party. This got messed up because the DJ only called the wedding party out. This was a small thing but dissapointed me because we had really looked forward to that moment.
Overall the music played was okay, we told them middle school dance vibes but it kinda missed the mark. Again that is something that could've been fixed if we had actually met with the Dj before hand. My guests did a great job taking over the song request sheet which in turn gave us the party we wanted.
I wanna stress that I think the Dj there did the best that the company prepared him for and that the lack of communication from the company was the downfall. They were incredibly difficult to work with but they showed up!