I jokingly referred to Pam as my "wedding therapist" throughout the entire planning process, but I wasn't kidding. My wedding wouldn't have happened if not for Pam. We hired her in the summer of 2019 to be the day-of coordinator for our October... 2020 wedding. She immediately made me feel at ease and guided us through the whole process. When COVID hit and we had to dramatically alter our plans, she calmly figured out a new date with all our vendors, kept us informed of what was happening in Western Mass, and stayed positive. We ended up asking her to be our officiant for our mini-ceremony on our original date, and then continued to work with her to make our postponed reception a success. From monthly phone meetings, to always responding to emails quickly, to finding a new hair stylist when the original one had to back out, and finally, to making sure our big day went off without a hitch, Pam was incredible. Hiring her is the single best investment you can make for your wedding. Don't even consider another wedding planner.