Lighting, Decorations + Accents, Chairs, Dance Floor, Generators, Linens, Lounge Furniture, Tables, Tents, Rentals + Equipment
Overall I had a smooth experience with this company, but I also kept my cool pretty well throughout the wedding planning process. After going to a few wedding shows and comparing prices I decided Events Etc NW had the best deal, so I called them, no answer. Then I emailed and didn't hear anything back after a week, so I called again, no answer. Finally I got a hold of someone through email and put my chair order into motion. Communication was smooth sailing for awhile after that, paid my deposit and all that good stuff. Then about a month before the wedding I tried to check in to confirm my reservation and never got an email back, tried calling and again no answer, I sent a second email to a different email address they had and finally got a response confirming my order, and I was also able to easily take chairs off, change the drop off time and pay the rest of the money I owed quickly and painlessly. The day of the wedding they arrived early which was awesome! But after they had unloaded and left we only ended up with around 170 chairs instead of 200. But on the plus side, one of the chairs accidentally got forgotten at the venue and we were able to return it to their warehouse free of charge. So my advice to you is, if you don't mind jumping through some hoops, and being a pest, this is a good low priced company to go with!
Unfortunately, I tried meeting with Events Etc. NW twice. The first time, they emailed me very late the night before our appointment saying they wouldn't be at the appointment. They did not attempt to call me by phone to verify I got the message before driving all the way to the office. The second time, they text me and said they would be late to the appointment. 30 minutes after the appointment time, they text me again and said they weren't going to make it. I said I would still like to meet with them, but they never called me back after saying they would. They were unprofessional, disrespectful of my time, and not helpful.
Great company to work withReviewed on 3/17/2015
The staff at Events Etc NW are wonderful team to work with for your wedding and any other event you are doing. They took what I wanted and made it ten times better. The staff was always happy to help with any questions and concerns I had. Will recommend them to everyone.