Exquisite Events and Floral Design

I thought long and hard about leaving this review but felt I needed to share my truth. Bukky was a referral from a friend, therefore, I assumed she would be trustworthy. I hired her to coordinate my landmark birthday. She gave me many ideas when we spoke on the phone prior to being hired. Because she was so expensive, we agreed that she would serve as a coordinator and she promised on the day of my event I would not have to do ANYTHING. She said the cost was to cover the 8+ hours she would be working on that day. She mentioned on several occasions how she’s been honored in magazines for her weddings. I was excited to work with her. She convinced me that I wouldn’t have to do anything on the day of my event but show up and enjoy myself. That’s not quite what happened. I was a little reluctant when she required 1/2 payment immediately, and the remaining in full 2 weeks before event. I’ve never paid anyone in full for services not performed. But I proceeded since she was a referral. When asked about this she told me “you can cancel if you’d like”, even though payment was non-refundable. Red flag. Her contract had many restrictions (ie, don’t call/text outside of her business hours, non-refundable cancellations, etc). Two weeks prior to event, I was getting a little worried because she had not visited the venue and I felt we hadn’t accomplished much outside of our phone conversations (we’d spoken on the phone twice for at least 2 hours each call). She was offended and replied immediately with a written recap of all we discussed on the 2 phone conversations. (I wondered why I didn’t get a recap prior.) Day before party, she agreed to pick up items from me to take to party next day. She was purchasing a car that day and wasn’t able to come at the agreed time, but offered to come late that evening at 10p. I agreed although I mentioned that she didn’t have to come so late. She picked the items up and delivered them to the decorator next morning. I told her the decorator should have picked the items up since I was paying them both and that wasn’t part of the agreement. I later learned she arrived at the venue at least an hour late. She was supposed to be the first one there to address all vendors and ensure everything was running smooth. That explains why she would deliver items to the decorator night before. The day of, many of my vendors I hired, and many of my guests, complained about “the coordinator”. Most people didn’t even know I had a coordinator. One of my major & repeated requests was that guests would be informed that food could be eaten upon arrival and throughout the night. I did not want a formal sit down nor did I want to take any food home. Guests were coming to me asking when could they eat and when could they get dessert, and I got there an hour late. The comedian was angry because Bukky insisted she arrive earlier than we agreed to. The caterer complained that she couldn’t get into the venue and she felt rushed once she was able to get in. The dancer used her phone for music instead of the DJ. All these things should have been handled by the coordinator. The floating candles (that were to be included in the rental price) never made it to the decorations. I especially purchased diet coke for a special guest that never made it to the bar. When my guest asked about diet coke, she ran to the back and grabbed it. Many guests did not know there was an open bar. I had to intervene throughout the party and ended up returning many of the drinks. Bukky was professional but was quarrelsome whenever I questioned her. She left the party about 30 minutes prior to me, and my immediate family and I ended up cleaning, sweeping and taking loads of food & drinks home. I returned most of the unopened champagne. Overall, I had a wonderful time. Bukky did a lot: phone calls to me & vendors, picked up cupcakes from bakery, picked up/dropped off decor, and I supposed did her best to manage the event on day of. But she seemed overwhelmed and ultimately did not live up to her promise that I would not have to do anything day of. It was quite the opposite. Her fee definitely did not match her service. When I phoned her a few days after to share feedback, especially what I received from guests and vendors, she was argumentative but did apologize. She then sent me a long letter disputing any accusations. I told her if it were ne or two complaints, I might understand. But when there were multiple people complaining about various things throughout the part (there ware about 75-80 people in attendance), everyone can’t be mistaken. I asked if she could reimburse something and she said she didn’t feel it was necessary. I certainly do not doubt previous reviews that as a wedding planner Bukky does a phenomenal job. But my experience having her as a coordinator fell short. And for that I am sorry that I didn’t experience what others did, which enabled them to leave a raving review.

My husband and I are happy we chose Exquisite Events for our big day! We originally hired another planner who proved to be incompetent in handling our vision. We found Bukky who totally showed out! People are still talking about our wedding to the this day. It’s been 4 years. I’m a stickler for customer service and communication, I loved that Bukky returned our calls always within 24 hours and even upon me becoming bridezilla lol she still remained composed and followed up timely. My husband and I had 3 receptions to accommodate the Covid 19 restrictions and Bukky guided us so professionally through this. I liked the fact whenever I looked up she was always near! My best friend saw how amazing our day went that she fired her planner and hired Exquisite Events lol. Our wedding was one for the books! Thank you Exquisite Events!!

Bukky and her team did an AMAZING job on our wedding day. The day went flawlessly. Exquisite Events & Floral Design handled our wedding planning and all the decor as well. Some things I really appreciated were Bukky's professionalism and her consistency throughout the whole process. She was beyond helpful, experienced, and knowledgeable, especially since we had no experience and really no external guidance. She gave us a calming feeling throughout the entire process. We also loved working with her whole team! On the day of the wedding, she had her team split up, one with my wife and one with me, while Bukky ran the show at the venue. They were great resources for us and worked seamlessly with our videography/photography team. Overall, we are SO grateful and blessed to have been recommended to Exquisite Events & Florals. It’s a 10/10 for anyone looking for assistance.

I've heard so many great things about Bukky's services and im so grateful that I hired her. Upon our first conversation, I was blown away with her attention to detail and her knowledge of wedding planning. She listened to my ideas and gave great suggestions. From that moment, I knew everything was going to be on track and booked her right away. Her decor was amazing, and everyone complimented the floral design she put together. She even resolved a major issue with another vendor I hired and bent over backward to make sure I didn't notice any drama happening in the background! Thank you so much. You made our wedding a dream come true! To anyone reading this review, I would highly recommend her services to anyone seeking a wedding planner, decoration, and floral designs. Her work is top tier!