Fairfield Flowers

rfect. They were everything I could have ever asked for! I worked with two people to help me make my flower vision come true and it did! The only issues I had were that I was the one who needed to remember to make my final payment on time. The shop did not send out any reminders and one box of flowers were not with the rest of the flowers, so they were left behind and we had to go back there to get them. Other than that, the flower arrangements were perfect!

et the flowers we wanted! All of our flowers were gorgeous, from bouquets to bouts to arch! We did, however, have a few small issues. I should have asked more questions about our flowers and how they would keep track of our notes, inspiration pictures, etc. when I had several phone calls and emails throughout the year (from different members of the Fairfield flowers team) asking me the same, repeated questions about the types of flowers, style of bouquets, and design of arch flowers we wanted. I ordered a "petite" version of my bridal bouquet for my bridal portraits, and it was absolutely gorgeous, similar to one of my inspiration photos, but was also quite large and missing the white orchids I had requested. I figured they would be in my actual bridal bouquet, and they were! However, my day-of bridal bouquet (described as "large cascade") was MUCH smaller than the "petite version" for my bridal portraits; when the flowers were delivered on our wedding day, everybody thought that my bouquet was actually the one for my step-daughter, including myself. Again, it was absolutely gorgeous and did include the white orchids, and did match up with another one of my inspiration photos, but it was obvious that nobody had taken pictures of the first bouquet in order to recreate it for our wedding day (or if they did, nobody looked at it before putting it together). Thus, my bridal portraits and wedding photos look disjointed as the difference in bouquets is VERY obvious. It was not enough of a problem and frankly there was not enough time for me to go bonkers on our wedding day, but it did dampen the mood for a bit. The other issue was the matter of the arch flowers - namely, the ARCH part. Not ONCE were we told in conversations about arch flowers (verbally, via email, in our contract, or otherwise) that Fairfield Flowers does NOT own any arches/arbors!!! In fact, via email 5 months beforehand, I asked specifically about pictures of the arches they had and did not receive a direct response, simply "we will do the arch just like your picture." From this I assumed they had an actual form that looked like the one in my reference photo, and I didn't give it another thought... until 3 DAYS before the wedding when we discovered that they were only bringing and *installing* flowers on the arch, NOT providing the form itself. Thankfully, our wedding and venue coordinators were able to help us find something fast and it all worked out in the end, and the arch flowers themselves were exactly what I had envisioned and asked for! For anybody considering Fairfield Flowers, I think they are wonderful folks who provide lovely flowers and truly do care about their clients! I would just be sure to ask LOTS of questions and make sure to get everything you can in writing. To FF, I would HIGHLY recommend that any discussion of arch/arbor flowers includes written and verbal advisory that the couple/venue/third party must provide the form itself, in no uncertain terms! I would also suggest implementing a more organized system of tracking orders for your clients (have all documents, reference pictures, etc. in one file, including pictures of petite/mock-up bouquets, as we reasonably expected them to be the same based on our contract and the terms "petite" and "large cascade").

what I liked, and they were confident they could make this happen. They were also very helpful with figuring out where it was possible to cut down on costs (reusing aisle decor as table decor for reception, reusing bouquets for the sweetheart table, reusing extra flowers for dessert/entrance table). I also asked for pretty basic colors, mostly white and a few light pink pieces with eucalyptus/silver dollars and greenery. Coming closer to the wedding some of my choices actually changed and they were accommodating for this adjusting prices and numbers of each item. The day of, they brought the flowers to my venue in the morning as I paid for delivery and set up, so I'm glad they had this option. The type of flowers they chose were in line with my inspo pics, fluffy, and beautiful. These were all the good things that worked out with this florist, however it wasn't exactly the perfect interaction. THE DRAWBACKS: 1) Throughout the months leading up to the wedding they had reached back out to me not once, but a few times asking me to resend them my inspo pics for reference. Each time they asked for me to resend it I lost a little more confidence in them as I felt they were lacking organization and professionalism. 2) Within our email threads (and the reference document I sent them) I explicitly explained what I did NOT want within the florals and the day of a few of the main pieces included greenery that I didn't want. I did not want any "tropical" looking greenery and I said specifically no palm fronds, and there were palm fronds in my arch florals. Thankfully my day of coordinator was able to take these down and remove the palms, so they don't show in the photos. 3) Some of the flowers in my bridal bouquet were broken and hanging at odd angles. Not sure if this was an accident during delivery or when the flowers were being handled the day off, but I did my best to hide the broken flowers. 4) On another communication note, I had to call them the day of my wedding to figure out when they were coming since they hadn't arrived by 10/11AM when I expected them. They didn't give me an official arrival time, just "the morning of", so I reached out to them to see when they would arrive and over the phone they told me "oh, we were just about to call you and ask when's a good time" since I said now is a good time, they decided to head over to our venue. That exchange just felt a little unprofessional. Altogether, it wasn't a terrible experience, but the few hiccups along the way and the day of didn't entirely leave me with confidence. They were a very good price though so if you're trying to budget on florals like me, then they may be worth it.

orchids, and exotic greenery that was gorgeous. We were stunned at the beauty of the wedding party table display, all the different table settings, the flowers adorning the aisle chairs...and the bouquets were spectacular. I wish I could post pictures - you wouldn't believe what this little shop can do!!