Fairmont Pittsburgh

enders. However, the planning process was difficult given lack of transparency, organization, and communication from the Wedding & Events Planning staff. Venue Pros: - Great food & drinks - Beautiful bridal suite & guest rooms - Centrally located & convenient for guests We booked a June 2026 wedding with the Fairmont in Sept of 2025. The previous sales manager left the venue in Oct, and we received a new contact in Dec. While some clunkiness was expected over the transition period, there were several specific issues that we incurred in the months leading into our wedding: After Party Double Booked In Dec of 2025 our new contact offered us the hotel bar to host an after-party. We confirmed this in writing, and specifically asked if a contract was required to hold the space. She confirmed it was not required and that the after-party was added to our events package and we were “all set.” When we did the tasting in Jan of 2026 we confirmed verbally again. Then in March, I received an out of the blue email noting that the after-party space was already booked by another group and that since we didn’t have a signed contract we couldn’t have the space. After exhausting conversations with our main contact, we did escalate and were able to get this resolved. Service Charge Added to Balance One Week Before Wedding Our original estimate in Sept clearly stated our total INCLUDING all service fees. While our base fee total was spot on to the original estimate, when we got the final balance the week before the wedding there was an additional $5,100 service charge that Accounting forgot to include in the initial estimate, even though it explicitly stated its inclusion. There was no explanation for the mix-up from the venue. Unclear Wedding Planner Requirement Our contract had a hashed out clause that the Fairmont required an outside wedding planner to be hired. The former event manager told me this is no longer required by the venue. The contract also had a clause that the in-house Catering Sales Manager would assist with personal items. Once we received our new contact, she told me that she could not touch any of our personal items and that the assist clause means she could oversee but never touch or directly handle personal items due to legal liability. I ultimately hired a day-of coordinator which was an extra expense I wasn’t planning on given the contract language. Some Other Nice to Knows: - While the Fairmont does provide chairs, the previous event planner told me she had never once in 6 years seen them used for a wedding. If pretty chairs are important to you, this is an additional rental cost (~$3,200 for 170 guests for us) - Hard Seltzers are NOT included in any of the bar packages. Adding them costs $10/drink based on consumption. - I requested to have drinks passed or trayed at the start of cocktail hour to alleviate bar lines, but if you do this drinks are charged by consumption, even though you are already paying for them as part of the bar package - There is no option to digitally sign contracts so you will need access to a printer and a scanner to submit all time-sensitive docs. The Fairmont has the potential to be an amazing wedding venue, but will need to smooth out the planning process before they’re able to reach that potential.

mmodating.  Hannah Azoulay, Wedding and Events Manager, was organized and available to help throughout the wedding event.  She was great.   

art, though, was the team. From the start of planning through the end of the night, they were so accommodating, attentive, and caring — always quick to respond and eager to make sure every detail was just right. On the day of our wedding, everything flowed seamlessly, and we felt so taken care of. Our guests are still raving about both the setting and how smoothly the whole day went. We are so grateful to the entire team for helping make our wedding everything we dreamed of!

ssic elements. The attention to detail is exceptional, making it an ideal setting for a memorable celebration. Joanna was fantastic to work with and made the process so easy and seamless. We are incredibly grateful to Fairmont Pittsburgh and Joanna for making our wedding day so perfect. If you’re looking for a venue that combines elegance, excellent service, and beauty, we highly recommend Fairmont Pittsburgh to anyone planning a wedding.

e was extremely detail oriented and incredibly organized. She and the entire catering team were wonderful. From the first tour, to the tasting, to the final walk through everything was discussed and accounted for. The day itself was an absolute dream! I cannot recommend the Fairmont enough!

and we were able to fully customize the space to fit our needs. The food was top-notch and the cake was gorgeous - I had countless guests go out of their way to tell me how good the food was after the wedding was over. Fl.2, the hotel bar, was also a perfect spot for guests to continue drinking and socializing after the reception ended. Our out-of-town guests also appreciated being able to stay onsite at a very reasonable event rate. All in all, I highly recommend booking the Fairmont for your wedding reception!

r to work with. She is professional and is the kindest person, which makes wedding planning go that much smoother! She accommodated us and was always there to answer all of our questions our come up with solutions to any obstacles. The food, atmosphere, and level of service goes above and beyond anyone. Our guests keep raving it was the best wedding they had ever been to. I highly recommend Fairmont Pittsburgh for your next wedding or event!

ce and easy to work with. The food is always wonderful. The service is so fast. Even with plated dinner meals for 200+ guests. There is never a long bar line. Everything about Joanna and her team are "on time" when working with a wedding or event timeline. Joanna is always so honest with clients. She is always there to guide them in the direction of a planner and ensure clients have the best experience. Planning a wedding is hard and working with Joanna makes the process so much more fun + easy. Joanna is always on-point with conducting layouts, guest movement advice and keeping good track of a wedding day timeline. She works her tail off and we are so thankful we get to work with her so often! We love the Fairmont and Joanna + her incredible staff! Thank you, Fairmont! <3

all the questions I had and everyone at the Fairmont went above and beyond to help get all our stuff to where it needed to go. Everyone loved the drinks and atmosphere at Fl.2 after the wedding and last call went to about 11:45 or so which was fantastic! The bridesmaids and moms got ready in the Hong Kong Tea store suite the morning of which worked out great. We had a lot of room and great views and was the perfect place for our getting ready pictures. We got a hot breakfast of what we wanted to eat in the morning and it was delicious so that was so appreciated! My family and I put a lot of time into making welcome bags for those who stayed in our room block which the hotel was able to deliver a lot of them to the rooms. We had a few people we told to go get them at the front desk but overall, the Fairmont was a top-notch place to be a part of our wedding weekend!

entire process so easy. She is super responsive and accommodating. The entire staff the day of the wedding was stellar as well. Would get married there again if I could! Lol. Highly recommend!

families like royalty. The wedding coordinator, Joanna, is a real life fairy godmother who will do ANYTHING to make sure your day is perfect and rolls with the punches better than anyone I have ever seen. The catering staff will provide any and all dietary needs and changes. The accommodations are excellent as well. I am genuinely sad my wedding is over because the whole experience was so wonderful. I’m so thankful that’s where we ended up and know you will be too!

y last minute of our wedding we were treated like absolute royalty! The level of support, attention to detail and quality of service is NEXT level. The venue truly does speak for itself, but Joanna and team are there to help create a remarkable experience for you and your guests. Three months later and our friends and family are still complimenting everything! The Fairmont Pittsburgh is the epitome of one-of-a-kind wedding experiences!

have everything on site. We held our welcome party at Fl. 2, ceremony, reception, and our Sunday farewell brunch at the Fairmont. Joanna, Senior Wedding Catering Sales Manager, went above and beyond in her role, and was an instrumental part of our vendor team. She was timely in her responses for any questions we had. Her professionalism and ability to work with all of the other vendors was incredible. We cannot thank her enough for everything she did to make our wedding weekend even better than we could imagine. The entire Fairmont team was exceptional and were there to help with anything us and our guests needed. From the moment we checked in, we felt at ease. Brian, the bellman, was so kind and helped us throughout our entire wedding weekend. He was professional, timely and precise. He made sure all of our things were in the right place, at the right time, and did it all with a smile on his face! The wedding food was hands down the BEST I have ever had. The taste and presentation were unmatched. Also, they catered to our guests’ dietary restrictions with ease and professionalism. The waitering staff confirmed multiple times with the guests to make sure the dietary restrictions were correct. This was not your traditional banquet food and service you think of; it was dining at a 5-star restaurant. With our wedding package, it came with a cake. The pastry chef is top notch! The cake was so beautiful, definitely a show stopper! Not only did it look amazing, but it tasted amazing as well. It is hard to get a beautiful cake, with the delicious cake, but the pastry chef at the Fairmont did just that! If you are from Pittsburgh, you know how important the Pittsburgh Cookie Table is. The Fairmont set it up to perfection and made sure it was refilled consistently. I cannot thank the entire staff of the Fairmont enough for their professionalism and assistance. Stop your search and book the Fairmont!

within their package (food, drinks, cake, chairs and tables, basic linens). The room was lovely, the food was delicious, and everything came together well. It was great having Joanna as a contact. Throughout the planning process their were many ups and downs but at the end of the day, it all came together and the day was picture perfect. Our first tasting was not great as they had an interim chef, and most of the food was cold. They made it up for it by offering us to come back for a second tasting, and they had their new wonderful chef (Tyler) who was absolutely a pleasure -- all the food was hot/incredibly delicious. If getting a room block, we would recommend you reserve more rooms than you think you would need. We definitely did not err on that side and had to reserve additional rooms at a significant upcharge (due to Steeler’s home opener).

ere is nothing that she won't do for you. She made us feel like A-list celebrities. Joanna has an air about her that makes you feel like you've been friends forever. She greets you with a hug, she's so excited for you and your day - and she really cares about your experience - your memories made. She put all of us at ease every step of the way. And she is just the tip of the iceberg. The entire staff at The Fairmont have the customer service standards of those at a Michelin-star restaurant. They are precise. They are diligent. They have a keen eye for every little detail. And most of all, they're warm and friendly and just really happy to have you there. I have to take a moment to call out Brian, at the Fairmont. I believe he is on their concierge team? He did everything from unload our cars and bring everything to our rooms - but he was there for literally any.thing. we needed. Anything. He gave me his cellphone number to message him if I needed something. I made the mistake of texting him on his dinner break (I didn't know) and he left his break to help me. And it wasn't just me (the bride) who he treated that way. He was like that for the groom, his brother, my father, my mother in law, our aunts and uncles. He must have been running around that hotel every single minute of the day. And - he did it with a smile on his face. A genuine smile. All this to say, in whatever capacity you're thinking of having the Fairmont be a part of your day, I say do it. You will not regret having this exceptional team of people serve you. They are the epitome of customer service and professionalism.

mont and met Joanna, she made our decision 10x easier. From the beginning Joanna was always willing to answer questions quickly and help me make decisions for the big day. She not only put me at ease with how organized she was but both of our families. I also want to mention the ABOVE & BEYOND service we received from all of the staff at the Fairmont. They were accommodating, friendly, and extremely helpful. We absolutely loved them. The day went unbelievably smooth, and it was absolutely gorgeous. The renovations made this place so much more of a hot commodity. I would 100% suggest getting married at the Fairmont.

lose to 15 venues. When we walked into the Fairmont and met Joanna, we knew this was the perfect place for us! Joanna, the wedding coordinator, immediately made us feel at home and we connected with her right away. She went above and beyond for us throughout the entire process. She was beyond kind, friendly, caring, and was for us throughout every step! I am so beyond grateful for Joanna as she truly took the best care of us throughout. Anything we needed or anything we asked for, she made sure we had it! Joanna made the process so fun and enjoyable! We absolutely loved working with her. At our tasting, we were introduced to Rachael, the assistant wedding coordinator! Joanna & Rachael were the perfect team and did everything and more to make sure every detail was perfect in our space for our day! On our day, Rachael ensured that everything went beyond perfect! They made sure everything was the way I wanted it to be and I could not be any more thrilled about how the day went! Also, to our surprise the venue had a renovation just in time for our wedding! I fell even more in love with the space with the new updates! Everything about this venue was top-notch! From the incredible staff to the beautiful space, it has it ALL! The staff at the hotel took incredible care of not only my husband and I, but our families & guests! They were beyond kind and did anything we needed! One of our signs we brought had glue that smeared, one of the incredible staff members painted it for us himself so that it was perfect on the wedding day! To say that every member of the staff went above and beyond is an understatement! We were spoiled with care and love from the hotel staff and we are so grateful for all they did for us. The food was also INCREDIBLE and the chef did an incredible job with our meal presentation & our cake truly matching our vision! Our guests continuously complimented how first-class and beautiful our wedding was and that it was one of the best weddings they have been too! This truly is due to the wonderful staff at the Fairmont Hotel for making sure that our event was beautiful with incredible service throughout! I cannot recommend this venue and staff enough!

met with Joanna Bazzano at the Fairmont. The Fairmont Pittsburgh is already a beautiful place to have your wedding, but it was Joanna that sealed the deal for us. She was incredible to work with! You can tell that she loves what she does and she is amazing with her clients. She's extremely professional, but also very fun and down to earth. Not that we asked for anything crazy or over the top, but any request that we made was met without hesitation and with a warm and positive attitude. She also worked really well with my wedding planners and our other vendors...everyone loved her! She helped me with anything that I needed and even helped me come up with a very meaningful signature cocktail named after our daughter for our wedding guests to enjoy. The whole wedding planning process with Joanna was a fantastic experience, and the actual wedding day itself was even better! The entire day was flawlessly executed and I can honestly say that I had the wedding of my dreams thanks to Joanna and her incredible staff at the gorgeous Fairmont Pittsburgh!

tale. One example that comes to mind is right before my ceremony, it was important to me that no guests saw my wedding dress prior to, and Joanna and her assistant and my MOH carried me through the kitchen and service elevators to make sure my request was fulfilled. That is one of many examples where they went over and above everything I could ever dream of. I wish I could re-live the whole day and evening over again with my husband at Fairmont but all I can do is say have your wedding at Fairmont!!

the show!! The day couldn't have been more perfect! The food was amazing, the waitstaff was so friendly and accommodating!

onal and courteous. Choosing the Fairmont for our reception was the best decision!

y step of the way. Planning the wedding from states away, the Fairmont took so much of the stress of wedding planning away. Joanna specifically made sure everything was flawless during the entire wedding weekend. I can't thank her enough!

s with the added benefit of day-of coordination. The venue, food, cake, dance floor, bridal suite, etc. are all best in class. Joanna and her events team are there every step of the way, including in the preparation, and they execute every wedding day detail with perfection. Not only that, the Fairmont staff (front desk, valet, bellmen, and others) went above and beyond to make sure that our guests had a top notch experience and stay. Elevate your wedding by hosting here - highly recommend!

ervation leaving all of our decor with her the week of the wedding, I knew she understood our vision and it was perfectly executed! She was sweet and made us feel like we were always a priority! I couldn’t have asked for someone better to help us on the most important day of our lives. The venue itself, was stunning!! The beautiful staircase and lobby made for amazing photos! Myself, along with my bridesmaids, stayed in a suite the night before the wedding; it was perfect for brunch and getting ready! The food was great and everything went off without a single issue. I could not have been more impressed!!!

From helpfulness, to preparedness, to attention to detail, the entire staff at the hotel was on top of it and it was amazing! The real MVP goes to Joanna Bazzano- I cannot say enough great things about her! She responded to emails quickly, always had the answers to my millions of questions and provided advice/suggestions when I needed some guidance. She has great connections around the city for various vendors, which were a huge help and took a lot of research leg work out of it for us! You could tell she knew what she was doing and was an absolute pro throughout the entire process! All the staff was so attentive and on top of everything, specifically Brian! He catered to our every want and need and was so nice to chat with! All in all, I cannot recommend Joanna and her staff at the Fairmont Pittsburgh enough- 5 star service and a gorgeous place to have your wedding! Our wedding day was absolute perfection and there were ZERO hiccups throughout the entire day!!

sure my daughter’s wedding day could not possibly have been better! We are all eternally grateful to her and the whole team who served that night! It was truly a fairy tale wedding come true!

na, and how great she seemed! As soon as we met her, we knew she understood the vision of our wedding and was going to do everything she could to make our fairytale wedding come true, and that is exactly what she did! She was not only great and easy to work with, but an excellent communicator with both myself and my other vendors, ensuring my wedding day went as smoothly as possible. I was so at ease knowing the wedding was in her hands, and I knew everything would fall right in place. The food and atmosphere were amazing, and I had numerous guests come up to me and say it was the best wedding meal they have ever had! I can honestly say there was NOT ONE THING that I would change about my wedding day at the Fairmont; it was an absolute dream come true, and Joanna nailed every single detail. I could not have asked for a better venue, wedding coordinator, or overall wedding experience!!! JOANNA AND THE FAIRMONT ARE THE BEST when it comes to Pittsburgh Weddings!!

ly appreciated the business and made the experience so much fun. Due to Covid our planning process was almost 2 years long and they never broke character. I loved working with all of them. I would highly recommend the Fairmont for your wedding! We also had approximately 150 guests stay at the Fairmont and everyone had wonderful things to say about the hotel as their accommodations. It was a perfect weekend and we owe it to the team at the Fairmont! Thank you all again for making our experience magical!

arge bridal party, makeup artists and multiple hair stylists all to be together in one room getting ready. The Fairmont wedding planner Joanna Bazanno is amazing to work with. She is super responsive to any and all questions and did everything from the fist time we met through the entire wedding weekend to make sure our day went off without a hitch. The entire staff from the valet, bell hops to our wait staff during the wedding couldn't have been more kind, helpful and attentive. I highly recommend Fairmont Pgh as a wedding venue!

work with and is extremely knowledgeable, helpful and available. Food was excellent! Staff were very nice. Fairmont was willing to accommodate special requests of the band, hair stylist etc. Our guests thought the reception was perfect. We are very glad we chose the Fairmont for our son and daughter in laws wedding!

rough all of the challenges and changes we faced through Covid. Although the reception looked a lot different than we had originally planned, Joanna and her team truly made it feel like a normal wedding and we couldn't be happier with how it turned out. Jen was our day of coordinator and she was also fantastic making sure that everything was perfect and meeting any of our requests immediately. Everyone at the hotel was so accommodating from the bell hop, to valet, to front desk, to the restaurant and everyone in between. The servers and bartender were all excellent and so kind and professional. There wasn't one thing throughout the process or the day itself that I wish would have been different. You will never regret choosing the Fairmont for your wedding day!

d with the restrictions we couldn't fit everyone even in our VERY condensed guest list. In a moment of desperation, never thinking it would work out....5 weeks before our wedding date I emailed the Fairmont. They not only fit us in but helped us beyond belief! Joanna held my hand for 5 weeks straight and made every accommodation possible to make us feel comfortable. The whole event was more beautiful than I could have ever anticipated. The level of service was flawless and exceeded all expectations! We couldn't be happier with our decision to have our wedding here and would highly recommend this venue to any bride!

ave asked for was included: venue, officiant, photographer, flowers, dinner, champagne, cake, suite for the wedding night and breakfast the next day! Joanna Bazzano took care of every detail, I didn’t have to worry about anything! She was even able to accommodate some of my special requests. All of the hotel staff were also super friendly and accommodating. The team at FL 2 were exceptionally great and ensured we had a FABULOUS first dinner as husband and wife. If I had to do it all again, I wouldn’t change a thing!

RY affordable wedding elopement package included every detail: flowers, dinner, champagne toast, the hotel room, the cake, cookie table setup, ceremony setup, reception, and even a delicious breakfast in bed (yes! this is seriously all included)! With Joanna and the entire Fairmont staff doing everything for us, the ceremony and reception were so easy and fun. If you're a bride trying to plan your wedding, especially during the pandemic - this is 100% the best venue in Pittsburgh. Can’t recommend the Fairmont enough!

eyond to make sure everything was perfect. They made the wedding process easy and fun. We are still receiving compliments from our guests - the venue was beautiful, the staff was amazing, the food was amazing, and the bar service was amazing (there was never a line, which is hard to believe with our guest list!) The entire Fairmont team was very professional and had great communication from day one. Rebecca even helped coordinate a vendor for our balloon drop at midnight and a pianist for our cocktail hour. Rebecca and Joanna met with us multiple times before the wedding to confirm our wedding details - from our timeline to setting up the ballroom and cocktail hour - every detail was exactly as we discussed. We can’t recommend the Fairmont enough - it was the perfect wedding venue!

our choice! Natalie Weiss greeted us with a big smile, and continued to do so throughout our year of planning. Most of our guests would be coming into Pittsburgh for the wedding, and The Fairmont provided "One Stop Shopping" for our wedding weekend. The ceremony, reception, and after-party at "Andy's" in the hotel lobby were truly perfect!! Our guests never had to go from once facility to another for the entire weekend, and guests could walk to all that downtown had to offer easily. We had a huge block of rooms reserved for out-of-towner's and friends that wanted to stay in town after the wedding parties. Literally, everyone commented that the service, accommodations and staff were the best they had ever experienced!! The wedding planning with Natalie, the hotel staff from valet parking to bell-boys to front desk staff to wait staff to bartenders and finally to check out -- FANTASTIC!! I have two more daughters and can't wait to do this again at the Fairmont!!

w it was where we wanted our wedding. We loved the modern architecture and design of the entire hotel and especially the main ballroom. From our first meeting, our experience with the Fairmont continued to get better. Natalie was extremely helpful throughout the entire wedding planning process. Her calm and confident demeanor helped eliminate any stress and assured us that everything was going to be perfect. Natalie was just the beginning of the wonderful staff we met at the Fairmont. When we entered the Fairmont on the wedding weekend, the staff at the Concierge Desk was extremely welcoming and accommodating. They immediately knew who we were and made sure we had everything we needed. They were also welcoming to all of guests. After the wedding, we continually received comments about how wonderful our guests’ experience at the Fairmont was and how much they loved all of the staff. The delightful people we met at the Fairmont did not stop at the front desk. The servers during our wedding reception were fantastic. Maria was the designated server at our sweetheart table. She made sure we were taken care of the entire evening. Her attentiveness and level of detail was outstanding. Throughout the evening, our guests kept commenting on how delicious their meal was and said our cake was the best wedding cake they have ever eaten! We are incredibly happy we chose the Fairmont as the place to have our wedding reception. It exceeded all of our expectations and made our day even more wonderful! My husband and I highly recommend the Fairmont to anyone planning a wedding, a special event, or a visit to Pittsburgh. From the food, to the staff, to the atmosphere, you will not be disappointed in the experience you have at the hotel.

s never a flaw in our year of working together before our wedding. The room itself is gorgeous as is, but Natalie took over and helped me add a white dance floor, chandeliers, and chivari chairs so I did not have to add another task to my list. The food was OUTSTANDING and looked and tasted exactly as it did during our tasting. The front desk staff, concierge, housekeeping, servers- every single person was SO lovely to us and our families and we had many guests tell us the same thing. We did our first look and family photos in the lobby and they are beyond gorgeous. I just can't say enough good things about this hotel, the people you will work with, the food you will eat, the immaculate cookie table they set up, or how downright genuinely wonderful our entire experience was. The Fairmont made our wedding day dreams come true and I would recommend it 10000000%.

s, the hotel is clean and modern, the location is perfect and everything we planned (regarding our event) was amazing! We had a few phases and I'm so glad for the guidance of Natalie and her team! The ceremony in part of the ballroom was glorious. The cocktail reception with passed wine and hors d'oeuvres was elegant and made for great conversation. The dinner/reception - with choice of entrees was spectacular. Finally, the buffet breakfast for our guests the next morning was on point! The hotel staff even re-used our flowers from the night before! The hotel rooms were beautiful and I felt safe letting my 14 year old daughter come and go as needed. Our room block was handled with care and I was able to make adjustments as needed. We did rent the chandeliers and they added elegance to an already beautiful room. Our family is grateful to Mr. Stern, Natalie and the entire team at the Fairmont! It's the little things that add up and the attention to detail is superb! Make sure you call Natalie and set up a tour!

ean lines and beautiful space with all of its natural lighting, what wasn't there to like. The hidden bonus that you can't see in the pictures is working with all the amazing people at The Fairmont. Throughout the entire planning process Natalie was a step ahead of us and ready to guide us to the next decision that needed to be made. The million little details were broken up in a manageable way that didn't seem overwhelming or tedious. Working with Natalie was an absolute dream when it came to planning the wedding. After months of planning and came to the weekend of, literally every single person rolled out the red carpet and knew our names. Not only that, but they went above and beyond (what we ever would have expected) in providing or helping with anything we could have dreamed of needing. The Fairmont is obviously a well known name when it comes to luxury hotels. What I honestly think sets them out from the rest was the unprecedented hospitality from their entire staff. Which in my personal opinion is very hard to come by. Our wedding day was perfect and went off without a hitch. I know that I owe all of the thanks to Natalie and the entire staff that I'm sure played an even bigger behind the scenes role at The Fairmont. If I had to do it all over again, I wouldn't have changed a thing.

rsonally liked the fact that the hotel has only one ballroom. You can rest assured that your big day will not be overlooked by another wedding that needs to be taken care of down the hall. Natalie’s full attention will be on you and your partner that evening. I cannot say enough good things about my experience. Everything was beautiful.