Be specific and detailed in your order and you won't be disappointed. I recently ordered 3 Strappy Draped Gowns in Dark Forest Green for my bridesmaids. The online chat line was super helpful. Note: they don't have a phone number, but they are ...helpful on the chat and quick to respond. I spoke with Ela and Sherly, who were both patient and answered all of my detailed questions. I will admit, before placing my order, I was hesitant to order from the company based on the poor reviews. I live in Canada, and with the exchange rate / duty and all other hiccups caused by Covid, I couldn't afford to have any errors on my order. Thankfully, I read up on all of the reviews / tips from other buyers to ensure that I was prepared. When placing my order, I specifically requested that all three dresses be made by the same tailor and shipped together in one package, so that I only pay duty once. The dresses were scheduled to be shipped within 4 weeks. Much to my surprise, they were shipped within one week! I was so impressed. The dress quality, fabric, color and sizing was perfect. Note: it's not exactly made to size. You need to use your measurements to determine which size to pick. This a bit misleading. Nevertheless, the length is right on point so make sure you take measurements with your heels on! One of the dresses had a request for higher back and adjustable straps and it turned out perfectly! I am giving the website a 4/5 review, simply based on my experience/nerves leading up to my purchase, which I believe Fame&Partners could improve simply by responding to customers reviews so that future shoppers are not left with the same uncertainty. I am a prime example, but I am so happy with how the dresses turned out. Thank you!