I was married here in August of last year and from my experience do not get married here. I was hoping for some resolution by now and there has been zero so felt I needed to preven...t the same treatment for another bride. This venue caused me a lot of grief and frustration following my wedding and communication to resolve the mistakes they made were minimal. I still have not heard back from Marty who I was told would handle my concerns and I started reaching out to him in August. Marty answered my first email and did one call with me that he said he would talk to the owner and find resolution after that first call crickets it’s March and I still have not heard back from him. I called him numerous times, my husband did, and my parents and nothing since our first and only phone call. The customer service was and is awful, I was told from my guest the bartenders were rude, dinner arrived an hour and half to almost two hours late, my “wedding planner they provided” was barely seen the whole wedding, my bridal attendant was also servicing food the whole wedding so I barley saw her, they served one of the wrong appetizers we paid extra for, my vegetarian guest were given our meat appetizer when I was told they would be served pasta, my wedding coordinator was changed 3 times do to two staff member quitting the final time it changed was a month before my wedding, do to all of the delays I didn’t get to throw my bouquet or cut my wedding cake do to how late the food was served. My wedding ended at 1130 and some of my guests got dinner at 10 pm, staff started cleaning up my wedding at 11:10 my parents took note of this while my wedding ended at 1130, the ice cream bar we paid for was put out at the same time guest were getting dinner and there was zero communication it was even put out. Also note if you do a cupcake display they display it the entire wedding, this was something I did not know and would have choose not to do, my guest were eating cupcakes before dinner because it was so delayed. To just top off everything that happened my husband and I did not get to cut our wedding cake and have our first piece of wedding cake together, our wedding coordinator also left my wedding over an hour and half to possibly two hours early due to her “drive home”. Mind you at this point the time line for my wedding was completely thrown off dinner was not served and they had zero answers for me about the delay, I also kept a copy of my contract and timeline I sent to them and they gave me zero reason to why it was not followed, my parents and myself were looking for someone to help and so was my dj and we got zero communication from anyone. The part that truly got to me the most was the following day. My husband and I were told that we would have cupcakes of each flavor given to us the day after the wedding that we would share with one another. We were looking forward to this because we were hoping this could make up for not having a chance to have our moment to cut our cake so we planned to do this the following day. But we’re disappointed because this was not the case they had only left over cupcakes that were basically sitting out all day and night. Our cake was also MISSING A LARGE PIECE which we did not cut or have I am still sooo confused by this. It was truly embarrassing for all the planning I put in. It is now March and after we left their office numerous calls and emails we still have not heard back from them .