Firefly Catering

ked with flavor and cooked perfectly. Their fully custom menu can be a bit daunting at first, i.e. where do you start and what if you don’t know what you want, but they can guide you through all of that to land where you need for your event. We even had them add a Mac and Cheese bar for our guests! However, after the tasting, communication seemed to falter. I have seen other reviews that hint at a medical emergency at the time to which we don’t blame but also did not know of anything from our end. To us, it just seemed that they were too busy and overbooked themselves for this season, which besides a possible medical emergency, is very likely they did. I even had to remind them about upcoming payments we needed to make. We booked our final review meeting about two weeks prior to the wedding to which they stood us up. We had to call and email multiple times to get them on the phone to go over our final menu, guest count, etc. On this call, we had to remind them of many of our preferences and notes from our tasting, plus that we booked bartending services through them as well. On the wedding day, everything seemed to go fine, but there were a few surprises as the evening went on. We had mini pies which were supposed to be for dessert, but they had placed one of the pies (pecan) out during cocktail hour, a fault they admitted was theirs. You would think not the biggest deal, but it caused us to run out of the dessert silverware when dessert was actually served, thus we had guests coming to us (Bride and Groom) asking if there was more silverware – not something we should be worried about at our wedding. Additionally, we had preferences for the Mac and Cheese that were not noted after our tasting and thus not executed on the day of, another fault they took responsibility for. The biggest issue we faced was with the bartenders, ie the ones they seemingly forgot about two weeks prior. We provided all the alcohol for the event (minus espresso martinis which were provided by Firefly) plus the ingredients and recipes for our signature cocktails. The bartenders were allowed to batch make the cocktails, but they failed at executing the recipes. One of the most popular drinks, the apple cider margarita, ran out well before it should have if the recipe was followed correctly, thus that drink was not able to be enjoyed as it should have been. Additionally, there were some other issues with service that we were not happy with. In the end, Firefly put forth a good effort with great tasting food but lack luster bartending services and communication. While we believe they had good intentions and wanted to execute everything well, the premium we paid for their services over others may not have been worth it.