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About This Vendor
Alteration, preserve, restore, clean & press
Your dream gown deserves Five Star care and that is why brides nationwide count on Five Star Wedding Gown Specialists. We specialize in caring for your gown before, during, and after your wedding. We clean, press, restore, alter, custom redesigns, and preserve your wedding gown.
Details
Business Attributes
Woman-owned Business
Fashion Services
Alterations, Custom Designs, Dry Cleaning & Preservation
Awards and Affiliations
Five Star Wedding Gown Specialists Reviews
Share your thoughts with other couples
Veronica and Five Star Wedding Gown Specialists are amazing!! They made my dress fit like a glove and I am so amazed by their work!! My bustle was perfect and I couldn't be happier with how my dress fit and looked. If you are in need of a dress...
alteration or cleaning, look no further! These ladies are amazing and I wouldn't trust anyone else to handle my wedding dress. Thank y'all!
Marissa and the team are absolutely AMAZING!
I highly recommend, the attention to detail is on point!
I can’t thank these ladies enough!
Alexis N.
Phenomenal job cleaning my grandmother's 1936 gown and my back up white pant gown. They even had it ready early for my needs on top of an endless line of requests!
I WILL RECOMMEND UNTIL THE END IF TIME. I bought a sample sale dress which had a reasonable amount of dirt along the train and was fairly dingy from being tried on so many times in the show room. The dress has fringe on it so no cleaner in the ...
entire city of austin would touch it. I took it to five star in a bind with only 1.5 weeks until my wedding and they saved my butt!!!!! They made it look BRAND NEW and rushed it to get it done in time. They had clean everything which no one else does!! They literally saved my wedding and I would recommend them over and over again!!! Cannot thank them enough for this big save. 15/10!!!!
Marissa and her staff were amazing. Kind and courteous, I will definitely come back for any future gown alterations and preservations.
What an eye for fit and talent to bring it to life! These ladies were friendly and quick. I lost 30 lbs and needed the whole top of my dress redone. They made my dress fit so well and I felt beautiful in it! They have done 3 of my formals and a...
lso formals for other girls in my family. Go see these ladies for any alterations needed! I always will.
Marissa and her staff did a great job in preserving my suit and my wife's dress. I highly recommend their services.
The service given to me was so personal! It felt like I was the most important customer Marissa and Veronica had. They took their time with me and made sure I was completely happy. The seamstress is phenomenal! I will be having my dress pre...
served there as well.
My dress came out amazing! They did a very good job and the staff was very friendly! They were a little pricey
Absolutely amazing service! My dress was 30 years old and they were able to do alterations and make all my dreams come true!! 100% recommend them to anyone
Marissa and Veronica at Five Star Wedding Gown Specialists are the absolute best!! They were always so friendly and accommodating. I do not live in San Antonio and had to make a good drive to get there for my appointments, but I would do it all...
over again in a heart beat. I was extremely nervous to take my wedding dress anywhere, but after my first fitting they put my mind at ease. I knew that my dress was in the best hands possible. Julie, the seamstress, was the absolute best. She always made sure that I was 100% happy with every alteration she did to my dress. I would take any wedding dress or formal dress alterations to these ladies in a heartbeat!!
Response from the Vendor on 04/29/2019
Thank you so much for your kind words! You made our hearts smile, all three of us. Sharing your experience, means so much to us; we each try really hard to make every girl feel special and truly cared for. We are wishing you a lifetime of lo...
ve and happiness.
- FSWGS team
The BEST for Bridal alterations! I live in Austin & found them online after researching alterations in both Austin and San Antonio. I had gone to several other top reviewed alteration places before coming here. I knew after the 1st consultation...
with Five Star Wedding Gown Specialists that they could get my dresses to look EXACTLY like I wanted and that the drive would be worth it.
I had 2 bridal dresses done with them and they both were completed perfectly! I wanted to use my mother’s dress for walking down the aisle of the church and my 1st dance and I had found a 2nd dress for a good bargain that I wanted to use for the reception party time. My mom’s dress was complex because it didn’t fit me (my mom was a size 4-6 and I’m a size 10), it was a bit discolored since it was about 35 years old, and I wanted a different neckline (the original neckline when all the way up like a turtleneck).
First, they restored my mom’s dress back to its original bright off-white color by using all organic ingredients. Then, they took the material from the original sleeves to make the back of the dress bigger so that it would zip. Finally, for the fun part! We reconstructed the neckline and sleeves with new tulle and her original applique peices to create the most beautiful and perfect wedding dress ever! They added a bustle and even added more tulle to my petticoat to make my dress even more full - just like a princess. I LOVE it!
They were even able to customize my veil by sewing my cathedral veil with my mom’s blusher. This came out perfect.
For the 2nd dress, they altered the cap sleeves to tank sleeves (about 2” wide) so that I would be able to fully move my arms around comfortably on the dance floor. They sewed a beautiful hemline that was perfect for dancing and I feel like a movie star when I have this dress on!
It’s amazing! The women that work here truly work magic!! The drive from Austin was completely worth it and they can schedule fittings far in advanced so you can plan your trips. They also try their best to minimize the number of fittings so that when you come in it’s focused and the time is productive. I am so blessed to have found them and will recommend them to all of my friends.
Response from the Vendor on 01/04/2019
Hello Danielle,
Thank you so much for your thoughtful review! You were seriously the best to work with, you and your mother are the sweetest. We hope every bride is as happy and kind as you have been through this special process. Congratulat...
ions to you and your husband, we truly wish you a long life of love and happiness.
- Five Star Wedding Gown Team
I'm a petite woman 5'5" and so my dress needed major alterations. I already knew my dress was two sizes to big and the lace hem needed to be taken up 6". I had gone to a few places that charge for their consultations but when I arrived at Fiv...
e Star I was told their consultations are free and when I spoke with Julie she put me at ease. She is fantastic and told me it was no problem. I pick up my dress and it fit so perfect. Can't wait to walk down the aisle!
I'm not a bride, but a maide of honor. My bride is a customer of Five Star and she sent me to them to do my alteration. I had a baby 3 months before the wedding, I haven't bounced back fully, but time is ticking. I told the staff and they h...
elped me sooo much even though they were so busy! My dress fit the for the big day!!! Huge thanks to you ladies at five star!
I got married last year and didn't know what to do with my wedding gown. I searched online and came across Five Star Wedding Gown Specialists and their amazing reviews. I walked into their location and they answered all my questions. They do...
all the repairs, cleaning, and boxing. My wedding gown looks amazing after, I'm so happy I went with them. :)
I cant say enough about this place. When my wedding gown arrived it was extremely big on the sides and I didn't know where to go. I called and scheduled my consultation. Once i arrived they made me feel at ease and explained to me what my go...
wn needed. They are very nice and professional. Cant wait to walk down the aisle. : )
The ladies at Five Star are amazing!!!! The seamstress is FANTASTIC! They ensure your wedding dress fits to your body perfectly! The customer service is awesome and I loved that I was able to schedule appointments on Saturdays. Pricing was very...
reasonable, especially considering the fantastic results you get. I’m very happy and excited for the big day!
This has been such an amazing experience for me. The staff went above and beyond and were very kind through this journey. Thank you Five Star Wedding gown for being the best at what you do♡
Five Star Speacilsts were highly recommended by my bridal shop for alterations. My gown is lace so I was so scared to hem it. 😲 These ladies explained the entire process and let me tell you they do not cut corners! Nearly 5 " Off! And you w...
ould never even know. Thank you so much for everything.
Response from the Vendor on 10/19/2018
Thank you so much for your review! We have an amazing seamstress, and are so grateful to have her on our Five Star team. Brides like you is exactly why she loves doing what she does. Sending you lots of well wishes and a life time of happiness...
.
-FSWGS
They preserved my mother's wedding gown from 1957. I was so pleased with their great attention to detail dealing with such a fragile gown. I can never thank them enough for such excellent work. And customer service was excellent. Will always re...
commend them to take care of any gown wedding or otherwise. 5🌟
Response from the Vendor on 10/19/2018
Thank you for sharing your story! Our favorite part of our job is the restoring wedding gowns, we appreciate the kind words. We wish you well in all you do.
Thanks again,
FSWGS
WOW! Incredible job. They cleaned my dress and made it just like new. I seriously cannot believe they made my dress so clean after all the spills and stains it endured during the wedding. The bottom of my dress was COMPLETELY black by the end o...
f the night, but after it was cleaned it looked totally new! They fixed holes, broken bustles, snagged lace, EVERYTHING! This place was more expensive than other places we looked up, but it had just such outstanding reviews, we wanted to give it a shot. We are so happy we had it cleaned and preserved with them because they did such a thorough job. I am so happy we get to keep my dress looking nice forever!! The process took about 2 months in full, which was longer than I expected. Overall, amazing job! I would highly recommend them!
We chose Five Star Wedding Gown Specialists for my daughters wedding gown. It didn't fit right and they did a great job. Julie made it look like it was made for her. She also did my alterations as MOB. She did a super job on mine too she is an ...
artist when it comes to alterations. The staff has a wonderful attitude. They all are so happy so it makes for a very happy experience.
Five Star Wedding Gown did an amazing job getting my wedding gown back to its original beauty after my bridal portraits. I was super happy with my service and the way everything turned out. They even repaired some of the beading too! Top not...
ch place!
Top notch place for gown alterations and cleaning! My gown came out beautifully and I was thrilled with it when I went to pick it up. Highly recommend.
I was super impressed with my experience at Five Star Wedding Gown Specialists and wanted to share. The ladies who work there are super knowledgeable and easy to work with. They communicated with me every step of the way of the gown preservat...
ion process. I was even able to see it to be sure I liked it before they boxed it all up! I love knowing that my gown will be preserved forever and the process (for me anyway) was totally painless.
Five Star Wedding Gown Specialists preserved my gown after my wedding and did BEAUTIFUL work! I am thrilled with just how gorgeous it is. There isn't a spot on it and it looks better than ever. I cannot even believe it is the same dress as t...
he one I dropped off!
I went to Five Star Wedding Gown to have my dress altered a bit before my wedding. I was super happy with the way I was taken care of and was very impressed with the quality of work they do there. I also ended up taking my dress back there af...
ter my bridal portraits were taken to have it cleaned and pressed. I will definitely be going back to have my gown preserved too.
I loved everything about my experience at Five Star Wedding Gown. They were easy to work with and kept me informed every step of the way. I was amazed with all of the work they have done for my gown and would highly recommend going to them wi...
th your gown for anything that it might need.
Five Star Wedding Gown Specialists helped to turn my second-hand gown into the most dazzling gown I could ever imagine. They essentially made a new gown from the gown that I found for a great deal. They were able to turn it from a long-sleeve...
d dress to a short-sleeved dress, transformed the bustle to be more accommodating and made a much shorter train. It was absolutely amazing when it was completed and I was one happy bride as a result. Thank you, ladies!
I didn't deal with Five Star directly, but my now Mother-in-Law and Sister-in Law did. My dress was quite wrinkled up to the day before my wedding, and my MIL and SIL had both spent hours trying to steam the wrinkles out. The owner of Five Sta...
r worked with them, and found a way to get my wedding dress perfect....THE DAY OF MY WEDDING!!! I cannot tell you how thankful I am for your dedication to making every bride's day so special. Because of you, my dress was even more perfect than I could have ever imagined! Thank you, thank you, thank you!!!
The best thing I ever did for my wedding gown was take it to the ladies at Five Star Wedding Gown. From consultation to picking up the finished product, it was a very pleasant experience. They were very responsive to my requests and very atte...
ntive to my needs. The money I spent was well worth every penny to have my gown absolutely perfect for my wedding day. I am super appreciative of all of their hard work!
Five Star Wedding Gown was able to take care of my gown in a pinch for my big day and I was super thrilled with how everything turned out. Five Star all the way!
Five Star Wedding Gown Specialists did a great job getting my dress cleaned and pressed for my wedding day! They even repaired one of the buttons that was about to fall up. I highly recommend them for anything your gown may need!
Response from the Vendor on 02/01/2018
You are so kind to share your experience with us. We hope to see you back after the wedding for your gown cleaning and preservation. Congratulations on your wedding, we wish you a life time of love and happiness.
- FSWGS
Five Star Wedding Gown did an amazing job on the alterations needed for my wedding gown to fit like a glove. It was handled with care and I loved how it turned out. I am super pleased with their services and my overall customer experience.
Response from the Vendor on 02/01/2018
Thank you! Your review just made our day! I have to say our seamstress is pretty awesome. We appreciate all her efforts as well, she will work tirelessly to make you are happy and feel like a princess. She is our very own fairy godmother. Again...
thank you so much for your kind review; brides like you make our jobs worth wild!
-FSWGS
Five Star Wedding is five star!
These ladies did a stellar job preserving my wedding gown and I am so happy I chose to use them. They seriously work miracles over there. The ladies were super easy to work with and I knew I was leaving my gown...
in the best hands.
Response from the Vendor on 02/01/2018
YAY! We love to know our effort have not gone unnoticed! We put care in each gown that comes into our store. If there ever comes a time you want to loan or wear your gown again, please do not hesitate to return to us for your free pressing. We ...
still care for your gown long after you have it preserved. Thank you so much for sharing your experience with us.
-FSWGS
I went to Five Star Wedding Gown to have my dress altered for my wedding. I regularly go to the Five Star Cleaners on Huebner Rd., so I was already very familiar with the work they do. I had been super pleased with all of the alterations I ha...
ve had done over the years, so I thought I trusted them with my wedding dress. I was not disappointed! My dress was absolutely perfect when it was completed and was done with plenty of time to spare. I will definitely be going back there to have my dress preserved. Thank you, ladies!
❤👰
This place is run by a squad of ultra-patient fairy godmothers. I changed my mind the whole time my dress was being altered. The top of my dress was sheer with heavy beading covering all of the important parts, but out of concern for a potenti...
al wardrobe malfunction, I asked them to add a lining, which I then decided I didn't like anymore and had them take it back out. I added a bustle, then didn't want a bustle, then decided I needed the buste. I also decided last minute to change dresses completely for the reception. Honestly, I was pretty irritated with myself, but if they were, it never showed for a minute. They were so sweet and understanding and accommodating from the start to the finish. Veronica in particular was great to work with. Any time I called and gave my name, she knew exactly who I was, which dress was mine, and what the status was. Maybe it's because I was such a pain, but I like to think it's because she's super attentive to each and every bride. I highly recommend them!
I am so very impressed with the work that I had done at Five Star Wedding Gown Specialists. I called them a few months away from my wedding day and needed some last-minute alterations. I almost just let the dress be as it was, a little loosey...
-goosey, but I figured I would at least try to see if they could help me out. Marissa and Veronica were wonderful to work with and the seamstress had my dress perfectly fixed up in no time! I am so happy I decided to call and I was just thrilled they made my gown actually fit me for my big day.
I went to Five Star Wedding Gown to have my dress clean and pressed after getting it super dirty after my bridal portraits. It came back good as new and I will be using them again in the future to have my gown preserved!
I used Five Star Wedding Gown Specialists to have my wedding gown altered for my wedding day. The train was too long. I ended wanting to shorten the sleeves. It also was a tad too big. They were able to do all of those things BEAUTIFULLY! ...
The dress was just perfect and I could not be any happier. Thank you, ladies!
Five Star Wedding Gown is the absolute best and they know exactly what they are doing! I was so very impressed with my alterations and clean/press for my wedding day that I went back to them to have my gown preserved. I highly recommend them!
I utilized Five Star Wedding Gown to alter my gown significantly before my wedding. The gown that I fell in love with was a tad too big and I did not want to look like I was swimming in the gown for my wedding day. The train was also a tad to...
o long for my taste, so that needed some adjustments too. The dress came out PERFECTLY and fit like a glove for my wedding in June. I could not have been any happier with everything! Thank you ladies!
I went to Five Star Wedding Gown to get my wedding gown preserved after my wedding this past May. I wanted to be sure I could have it for my future children to see/wear if they so choose. The consultation was painless and the staff made me fe...
el right at home. I felt comfortable leaving my gown with them. You get to see your gown before they get it in the big white box, so that is awesome. When I got the call that it was all boxed up and ready to take home, I nearly cried. It was all so perfect and I am so happy I have this treasure for generations to come.
I decided to go to Five Star Wedding Gown to have my dress altered as well as clean and pressed. The price was reasonable and they had it all ready to go in a short amount of time. I was treated with the utmost respect and trusted them with m...
y gown. I was super pleased with all of their services and I would recommend them to anyone!
Five Star Wedding Gown Specialists did a fabulous job on my gown preservation and it was a very pleasant experience. After my initial consultation, I felt super comfortable leaving my gown with them. They called me when it was time to come se...
e it to be sure it was perfect before they boxed it up! It was just beautiful. It comes in a beautiful box with your own set of white gloves too. I love all of those little details to make sure our gown stays perfect forever.
Hands-down THE best place to go to in San Antonio to have anything done to your gown! I couldn’t have been any more pleased with the ridiculous amount of work they did on my gown! They basically had to re-design the whole thing and it came ou...
t better than I could have ever imagined. I also had it cleaned and pressed after my bridal portraits. I will be going there to have my gown preserved next year too. Thank you, ladies, for everything!!
Response from the Vendor on 08/03/2017
Thank you for your kind words, we truly appreciate you. We wish you and your lots of love and happiness. We will be here after your wedding day to clean and preserve your beautiful gown.
Thanks again,
- FSWGS
I did my research before choosing a place to take my wedding dress to for alterations. I was willing to pay as long as they did a great job and this place was the best rated. I took my dress for alterations and at the final fitting still had a ...
large gap between my breast and dress they said they couldn't do anything more. My 90-yr old grandmother had to fix it the night before my wedding. I was disappointed they couldn't do what took her 10 minutes to fix after paying $600+ for alterations. I took my dress there again to be cleaned. They did a subpar job of cleaning and made me pay $200 prior to seeing the final result, and then requested another $300 even though the stain was not out. When I asked to speak with the owner she was out of town for 3 months and they couldn't help me. This was not the experience a bride hopes for. So now I'm out $200+ and my wedding dress because I can't justify paying the $300 when they weren't able to successfully clean my dress or provide good customer service. Please avoid this chain and take your items elsewhere.
Response from the Vendor on 07/25/2017
Thank you for your review, we value your views and opinions of our services. Positive or negative, we consider all feed back important for the growth of our company. Also, thank you for giving us a platform to clarify, recount and share your ...
situation with Five Star Wedding gown Specialists...Please let me reintroduce myself to you Ms. Sierra, I am Marissa Gonzales, Manager here at FSWGS. I feel it was important that I personally take the time to respond to your review. I have had the pleasure of assisting in your alteration fitting appointments. I was also present for the inspection of your wedding gown after the cleaning was completed. As a business manager for over a decade I find being transparent is the best service I can provide. We are 100% up front, accountable and take personal as well as professional pride in the work we provide. Each and every gown we service has an invoice you sign and are given a copy of stating the services provided and dress inspection. At no point was I under the impression you were unhappy with your gown alteration in 10/2016. It was only brought up to my attention after you were asked to pay your remaining balance on the gown on cleaning pick up 2/ 06/17. I have tried to reach out to you with no response; we then get a call from the Culebra location that if we did not meet your demands of waving your $278.88 you will be forced to write a slew of bad reviews against our company. I have to stand by our process and the exceptional work we provided you and unfortunately can not agree. Given the opportunity I would have tried to resolve any issues you may have had with alterations. Lets begin with your alterations, you did not pay “$600.00 +” for alterations you paid exactly $495.00 plus tax= $535.84. The cleaning of your gown is an entirely different type of work; you dropped your wedding gown off 11/02/2016 at Five Star Cleaners on Culebra Rd. They then send me your gown with your signed invoice and a quote that is provided to you before you sign in agreement. Your cleaning quote is $350.00 plus tax = $378.88 with every gown we ask for a deposit; you stated you were forced to pay $200.00. This is inaccurate you placed only $100 deposit on your gown cleaning. . Please feel free to contact me directly; if you feel we can resolve this matter reasonably. We want nothing more then for you to have you beautiful wedding gown . See detailed response and before and after photos on https://www.facebook.com/pg/Five-Star-Wedding-Gown-Specialists
I had a wonderful experience at Five Star Wedding Gown Specialists and I wanted to be sure to share that. I went there to have my wedding gown preserved and was pretty apprehensive to leave my gown with just anyone. After my first consultatio...
n, I was feeling super confident leaving my gown with them. When it was ready a few weeks later, it was as if someone had literally taken my gown inch by inch and made it perfect. Come to find out, that is exactly what they do there! Talk about attention to detail. My gown was perfect and I am so pleased to have it preserved for my future children and grandchildren.
I highly recommend Five Star Wedding Gown Specialists for gown work of any kind. I went there to get my dress altered after I first bought it. I went back there after I finished my bridal portraits to get it cleaned and pressed and then I wen...
t back for a third time to have my gown preserved. They should call it the “Five Star Wedding Gown Trifecta.” I make sure to tell anyone who gets engaged to go there so that they know since someone told me when I became engaged. Their work is top-notch!
I took my dress to Five Star Wedding Gown to see if they would be able to preserve my wedding gown that had a run-in with red wine. I thought if anyone would be able to get it out, it would be them and figured it would be worth a shot to see i...
f they could. Marissa was the one who did my consultation. She was friendly and easy to get along with. She explained how the process worked and what to expect. I felt perfectly comfortable leaving my dress there. A few weeks later, I received a call to come and see my dress before they boxed it up. When I got there, I could not believe my eyes! The red wine stain was gone. GONE! As in, I couldn’t see even the tiniest trace of it where it had been on the dress. I was beyond thrilled with the work they did on my dress and I would recommend their work for anyone!
Nearly all of my wedding party needed alterations for their gowns. I needed alterations as well and I was already planning on having it cleaned and pressed after my bridal portraits, since I took the photos outdoors in Gruene and knew it would...
be getting super dirty as a result. So my bridesmaids and I headed to Five Star Wedding Gown for Phase 1: alterations. The ladies there were so very helpful and made the entire process a breeze. Phase 1 was a success and we got our dresses back quickly and all were perfect. Phase 2: cleaning and pressing was definitely a necessity after getting my portraits done and took it in the very next day to have that done. Phase 2 was completed perfectly as well and my dress was good as gold when they were done. I am so very pleased with my experience with Five Star Wedding Gown that I will be going back to get my gown preserved as well for a Phase 3. Thank you so much, ladies!
I went to Five Star Wedding Gown Specialists to have my grandmother’s wedding gown restored and preserved. We didn’t even know that she still had it, but found it when we helped her move. It was in an old trunk and well-worn and a nice yellow...
-ish color. I wasn’t quite sure if they would be able to help out her gown, but I had seen some of the work they had previously done on their social media, so I thought we would just give it a shot. Marissa inspected it and assured me they had not only seen way worse, but that they were up to the challenge to get it back to what it once looked like. And that, they did. They are definitely miracle-workers! The dress looked EXACTLY like it had in my grandma’s wedding pictures! And my grandma was over-the-moon happy with how beautifully it came out. I am sure it brought back some of the fondest memories for her. Thank you, ladies, for the beautiful work you did! My family and I are beyond thrilled.
My best friend went to Five Star Wedding Gown to have her gown preserved and she had so many good things to say, so I ventured there to have my wedding gown preserved as well after I got married in March. The staff were friendly and helpful an...
d made me feel comfortable leaving my gown with them. Just a few weeks later, it was done! I got to see it before they boxed it up and I nearly cried it was so perfect! I love, love, love it, just as I thought I would. I will cherish the memories for the rest of my life and I am so thankful they helped me to preserve that precious memory too.
When I went to get my bridal portraits taken, I had no idea that my dress would get as dirty as it did. Instead of freaking out, I took it to Five Star Wedding Gown Specialists to get it cleaned and pressed before my wedding day. It didn’t ta...
ke very long to get back to its beautiful original condition and it was back to being the most perfect gown for my big day. I will be back in the future!
I went to Five Star Wedding Gown Specialists to have my gown preserved in the hopes of passing it on to future generations. It was seriously the best thing that I ever did for myself. Once it was completed, my dress was as stunning as the day...
that I tried it on and bought it. I have no idea how they do what they do, but they somehow made it perfect once again. I get it out every so often to just see it. Thank you for the wonderful work that you do!
Response from the Vendor on 07/08/2017
You are so welcome! Making brides happy is our number one goal!Thank you, for your kind words.
-Five Star Wedding Gown Specialists
I go to Five Star Cleaners to get my clothes dry-cleaned and altered and I so I already knew about their gown services from that. I took my gown to Five Star Wedding Gown to get cleaned and pressed for my wedding and it turned out just beautif...
ully! I am so grateful that they were able to do such a great job in such a short amount of time.
Response from the Vendor on 07/08/2017
Thank you for your review, it means so much to us when you take the time to share your experience with other brides. Congratulations on your wedding!
-FSWGS
My wedding gown needed some alterations and some re-beading before my wedding day. I took it to Five Star Wedding Gown and it was done quickly, efficiently, and beautifully. I will definitely be going back there to have my gown preserved and ...
have my mother’s preserved as well!
Response from the Vendor on 07/08/2017
We cant wait to have you back! Thank you for thinking of us and giving us such a kind review.
-Five Star Wedding Gown Specialists
I took my wedding dress to Five Star Wedding Gown Specialists to have it preserved. My dress was super dirty from all of the fun I had on my wedding day and I was not quite sure if they would be able to get all of the stains out. Marissa and ...
Veronica were super friendly and made me feel comfortable. They were both very knowledgeable and I felt good knowing my gown was in great hands. A few weeks later and my gown is as good as new and perfectly preserved! I was absolutely THRILLED with the results and I love that they include a pair of white cotton gloves in the box so you can be sure your gown stays perfectly preserved. I would highly recommend them to anyone!
Response from the Vendor on 07/08/2017
YOU ROCK! Thank you for this awesome review! We are honored to take care of anyone you send our way. Congrats on your wedding!!!
-FSWGS
I decided to use my mother’s gown from the 1970’s for my wedding gown. It had long sleeves, a long train, and actually needed to fit me and not look like I was 4 years old playing in my mother’s wedding gown. I had seen pictures of previous g...
own redesigns Five Star Wedding Gown had done before, so I thought they would be up for a good challenge. They basically used my mom’s gown as the base, and they “molded” and “sculpted” it much the same as an artist shapes a sculpture. The sleeves were removed. The train went bye-bye and the length was shortened. The stains were removed and it was cleaned and pressed. The dress was stunning and when I tried it on in front of my mom after it was done, we both cried! It was so awesome thinking that I had the best of both worlds: a gown that was my mother’s and an original, just for me! If you are even entertaining the thought of doing this, go see them! You will not be disappointed!
Response from the Vendor on 07/08/2017
We are so proud of our awesome seamstress, she has over 40 years of experience and puts her heart and soul in every precious gown she works on. Thank you, so much for the opportunity to help you reach you wedding gown dreams. Congratulation on ...
your wedding!
We hope to see you soon for any of your cleaning and preservation needs.
-FSWGS
My dream gown was an antique gown from the 1920’s that I found at an antique store. It was pretty yellow in color and was in desperate need of repair in order for me to wear it. I decided to go see if Five Star Wedding Gown could return this ...
gown to its original condition so that I could wear it for my special day. They were very honest and up-front about everything and walked me through what all would happen. They even kept me informed along the way, which I really appreciated since I had put all of my eggs in one basket with this dress. They were able to perfectly restore it as well as alter it to fit my body. It definitely was a one-of-a-kind dress! Thank you ladies, for the best gown ever!
I got married a while back (June 2009) and had been putting off getting my gown preserved. It had actually been sitting in my parent’s attic for many of those years and needed some serious TLC after spending so much time in such hot conditions...
. I brought it to Five Star Wedding Gown thinking it might be a lost cause. It was not a lost cause because that is what they specialize in! They showed me pictures of some seriously worse-off gowns that turned out beautifully. Many, I could not even believe were the same gown! After seeing many examples of the work they have done, I knew I went to the right place! Getting my dress preserved was the best thing I ever did for myself and I am so glad I finally got it done!
I went to Five Star Wedding Gown Specialists to have my gown preserved. I was super impressed with the ladies who work there. They were experts in various fabrics and knew exactly what they were working with when I brought my gown to them. T...
he gown turned out beautifully and I am beyond thrilled with the results.
PRO’s:
Super attentive to your needs
Very friendly
Conveniently located on NW side of town, close to USAA & the Medical Center
Accommodating store hours
Willing to ship your gown anywhere in the world
They seem to take great pride in their work
Have someone who does alterations on staff
Beautiful workmanship
CON’s:
I cannot think of any! I only wished I would have gone to them sooner!
The ladies at Five Star Wedding Gown really know what they are doing. I mean, really! I was super impressed with the alterations that needed to be done on my gown. I also had my gown clean and pressed before my wedding day as well. They pay...
attention to even the slightest of details on your gown. I will be going there soon to have it preserved so I can hand it down to future generations. Thank you, Marissa and Veronica!
The hubs and I decided to get married in Punta Cana, Dominican Republic. I was super worried about how to get my dress over there safely. Five Star Wedding Gown Specialists cleaned, pressed, boxed and shipped my gown directly to our hotel! I...
t was waiting for me when I arrived. The dress was perfect. You can tell they put so much care into what they do there. They seemed to handle my gown as if it were their own. I really appreciated that. I could not have asked for a better way for everything to turn out. My perfect day was exactly that…perfect and getting my gown there in one peace and ready to go helped to ensure that.
My mother recommended Five Star Wedding Gown to have my gown altered for my wedding day since that is where she had her gown restored and was thrilled with the results from that. She knew they would do a great job getting my gown to fit perfec...
tly for my wedding day. And she was right! I was ecstatic with the way my dress came out. It was perfect and helped to contribute to my perfect day.
I went to Five Star Wedding Gown Specialists to have my dress cleaned and pressed for my wedding and ended up finding a couple of perfect accessories while there! I found my perfect pair of earrings and a beautiful flower to adorn my hair too....
The ladies are super friendly and are always eager to help out. I am so glad that I went there!
There is just no telling what I would have done without the ladies at Five Star Wedding Gown! They came to the rescue and actually hand-delivered my gown to my wedding location on my wedding day! It somehow got pretty dirty…in my closet! I s...
till have no earthly idea how that happened (maybe my cat or dog is to blame?). But they were able to make it beautiful again and in the nick of time! They are amazing and I would recommend going there to anyone and everyone!
Five Star Wedding Gown is THE best place to go to get anything you need to your gown! I went there to have my dress altered before my wedding, they also cleaned and pressed it after my bridal portraits and before the wedding, and now I am back...
again to have it preserved. I am super impressed by the staff and have been telling everyone I know of my wonderful experiences with them. I hands-down recommend them for anything your gown might need!
I wanted to get my dress altered for my wedding day, since the dress I wanted to wear was actually a friend of mine’s. I took it to Five Star Wedding Gown and they not only altered it but made it into essentially a brand new gown! We pretty m...
uch redesigned the gown to make it my own. I had no idea they could even do that, but they can! The gown turned into the gown of my dreams and it helped make my day even more perfect. I could not have been any happier! Thank you!!!
Response from the Vendor on 06/26/2017
You're so welcome!We are so appreciative of your kind words, thank you. We understand planning a wedding is stressful enough on it's own, so with that in mind, we try our very best to make the alteration process as painless as possible. We hope...
you will return to clean and preserve your beloved gown for future generations to come. Congratulations!
I went to Five Star Wedding Gown Specialists to have my mother’s wedding gown restored for a Mother’s Day surprise present. It had been stored in my parent’s attic for too many years and was pretty much a yellow color instead of the brilliant ...
white my mother once described. Marissa made me feel so comfortable and walked me through the entire process. It is a big deal handing over a family heirloom, but I knew it was in great hands. I was able to see the dress before it was boxed up. It actually brought tears to my eyes, and it wasn’t even my dress! My mother’s reaction was priceless. She was moved to tears and could not believe it was her same dress! You can tell they take tremendous pride there in the work that they do. Thank you so much!
Response from the Vendor on 06/26/2017
You're so welcome! We are honored you chose us to restore your mothers gown. Thank for your kind words and for sharing your touching story with us.
I went to Five Star Wedding Gown Specialists to have my wedding gown altered. It needed some tweaking after I lost some weight and I wanted it to fit like a glove for my wedding day. They had my gown fixed in no time and at a reasonable cost....
I was more than pleased with the results. I will definitely be going back there to have my gown preserved! Thank you so much Marissa and Veronica!
My friend used Five Star Wedding Gown Specialists to have her gown preserved, so I knew about them from her. My dress was a wreck after my wedding though because of how epic a day it was. I seriously doubted anyone would be able to remove all...
of the makeup, spray tan, food, and beverages that had ended up on there. My doubts were quickly squashed when I went to check up on my gown before it was boxed up. Talk about miracle workers! I do not know how they did it, but my dress was good as gold and looked even better than when I bought it, if that is even possible! Marissa and Veronica were super friendly and made me feel at ease with every step of the entire process. I would HIGHLY recommend them!
I went to Five Star Wedding Gown Specialists to have my wedding gown altered. It needed some tweaking after I lost some weight and I wanted it to fit like a glove for my wedding day. They had my gown fixed in no time and at a reasonable cost....
I was more than pleased with the results. I will definitely be going back there to have my gown preserved! Thank you so much Marissa and Veronica!
I went to Five Star Wedding Gown Specialists originally to get my gown clean and pressed after my bridal portraits. I ended up going back after my wedding was over to have my gown preserved. It now is back to looking better than the day that I ...
bought it, if that is even possible! It makes me happy knowing that future generations can use this dress, if they want to. Thank you so much, ladies, for everything!
I highly recommend going to Five Star Wedding Gown Specialists if your gown needs anything, and I mean anything! I had no idea how many things they did there until I needed their services desperately at the last minute right a couple of weeks ...
before my wedding day. They cleaned, pressed, and even re-beaded some missing pearls that I thought were a lost cause. They definitely saved the day for me. Thank you, ladies for all of your help! You rock!
I got married on October 15, 2016 and chose Five Star to help me with my wedding dress. It didn't need any length or size alterations, but I did get 28 buttons added and also got the back cut down from a straight back to a curved back. I was so...
extremely nervous about getting it cut down because I knew that fabric couldn't be put back. They also did my bustle. Needless to say, everything came out even better than I could have imagined. I was so happy with how my dress came out and it looked beautiful on my wedding day and in all of my pictures. I would definitely recommend Five Star for anyone looking to alter their dress.
I am super pleased with the level of care me and my gown received at Five Star. After the very first visit, I felt very comfortable leaving my gown with them for alterations. My gown was perfect when they were done and I will be going back in...
the future!
Great value, great service, great gown care! If you are looking for anything that you need done to your gown, call or go by. I am certainly glad I did. Had I known they can even redesign gowns, I would have gone with my mother's wedding gown...
, and had them redesign it. They did have to do some repairs on the gown I did choose in a very short amount of time and they also pressed it as well. I was beyond pleased with the results and how I was treated there. Thank you, ladies!
Marissa and the staff at Five Star Wedding Gown are top notch! Great customer service seems hard to come by these days. They put my mind at ease handing off my precious possession. My gown came out beautiful and I will be going back to prese...
rve my dress. Highly recommend going here!
Marissa and the staff at Five Star Wedding Gown are top notch! Great customer service seems hard to come by these days. They put my mind at ease handing off my precious possession. My gown came out beautiful and I will be going back to prese...
rve my dress. Highly recommend going here!
I went to Five Star Wedding Gown to have my gown altered. Their staff was friendly and pleasant and greeted me by name on subsequent visits. I cannot say enough good things about their great work and their timeliness for my gown to be complet...
ed. My gown turned out beautifully and I make sure to tell every future bride I know of what they can do for them.
My family and I used Five Star Wedding Gown Specialists to restore my grandmother's wedding dress, so I was already super familiar with their superb work. I learned during that time that they could also do major gown work like essentially rede...
sign a gown to suit your wants and needs. So when I wasn't able to find a perfect dress, I decided to use my mother's gown and make it the perfect dress for me. My mother's vintage, long-sleeved gown became a beautiful sleeveless piece that was stunning when completed. I will be preserving this gown with them as well in the hopes of my future daughter using it in her wedding.
These ladies have serious talent and their attention to detail is something I was super impressed with. I wanted to preserve my dress in order to pass it on to my future children and my dress was more beautiful than the day that I bought it! ...
It is perfectly preserved in a beautiful box and it feels really great knowing that my gorgeous gown isn’t going to deteriorate or age or fall apart by hanging out in a trunk in my attic.
When I purchased my wedding dress a year or so before the wedding, I had no idea how much weight I would lose when I started going to the gym more. I ended up losing almost 15 pounds and my dress felt like it was falling off of me. I took it...
to Five Star Wedding Gown, and they altered it to absolute perfection. It fit like a glove and I felt on top of the world on one of the biggest days of my life. Thanks, y’all for all of the work that you did!
5 Stars for Five Star! I am super impressed with Five Star since they were able to get my wedding gown and a number of my bridesmaid's gowns altered in a pinch! It was a great experience that I am happy to share with others. The staff is kno...
wledgeable and friendly and super easy to work with. They put my mind at ease placing the delicate care of my gown in the hands of others. Thank you so much, ladies!!
Definitely recommend these ladies for any gown work you need to have done. My gown needed some pretty complicated alterations to make it fit right and they also found some beading that needed repair too. The alterations and repairs were done ...
quickly and the price was reasonable. When it was all said and done, it was absolutely perfect and I am one happy customer.
Five Star really saved the day for me and my gown after I spilled some green juice on it before my wedding. I thought the dress was ruined. They managed to get it back to the way it was and I was thrilled with the results.
Response from the Vendor on 09/13/2016
We are truly honored to have been a part of making your big day extra special. We are here whenever you need us.
- Five Star Wedding Gown Specialists
Wow! These ladies do a tremendous job and I cannot say enough great things about them. They were able to re-bead some of the beading of my wedding dress bodice after some of the beads popped off from my stupid watch. It was back to the prist...
ine condition in which I bought it in no time. Thanks, ladies!
Response from the Vendor on 09/13/2016
You are so welcomed! Thank you for your acknowledgement; we try our very best to make your gown as perfect as possible.
- Five Star Wedding Gown Specialists
My wedding day was soon approaching, and I realized that it had some make-up smudges that must have happened during the bridal portraits. After panicking to the point of becoming almost hysterical, I called a few girlfriends who recommended go...
ing by Five Star Wedding Gown Specialists. I am so very happy I went there since they were able to clean and press my dress to the point where it looked as good as the day that I bought it in the store and they were able to do this in a very short amount of time. I highly recommend their services to anyone and everyone! Thank you ladies for my perfect dress!
My gown didn’t fit quite right since I kept losing and gaining weight from all of the wedding planning stress. The ladies at Five Star Wedding Gown were incredibly gracious and patient with me and my dress was perfect. I am so thankful for th...
e beautiful work that they did on my dress and the fact that they could accommodate me with all of the weight loss and gain. If you need anything done to your gown…seriously…anything!...do not hesitate to go and see these ladies!!!
Response from the Vendor on 09/13/2016
Wow! Thank you so much for your kind words! Brides like you make our job worthwhile. Our amazing seamstress makes these special alterations possible.
- Five Star Wedding Gown Specialists
I had my gown preserved at Five Star Wedding Gown and it came out beautifully. My gown was incredibly dirty from all of the dancing and since the floor had sawdust on them, I was a little apprehensive that those stains would still be there whe...
n I got it back. I was pleasantly surprised that my gown was absolutely SPOTLESS when I received it! They call when it is ready so you can go see it before they box it up, and it was perfect. I am so happy that this dress will be perfect forever and that my future daughter(s) can wear it if they so choose.
Response from the Vendor on 09/13/2016
Thank you for using our services and allowing us to show you what we are made of! We do our best, on even the most challenging gowns. Congratulations on your wedding.
- Five Star Wedding Gown Specialists
Five Star helped my dream gown fit like a glove for my wedding day and I couldn’t have been any happier about the work they did! Everyone was super nice and easy to work with. They put my mind at ease with the first appointment. It takes a l...
ot of nerve to leave your precious gown in the hands of someone else, but the ladies made it easy and put my mind at ease. I highly recommend if your gown needs anything!
I found an amazing wedding gown online, but when I received it, it didn’t quite fit like I thought it would. With the help of the ladies at Five Star, it fit like a glove on my wedding day. I am incredibly grateful for their knowledge and exp...
ertise and will recommend them to all of my friends and family.
I wanted to wear my mother’s wedding dress at my own wedding. I wasn’t quite sure how I would pull it off, being as the styles were so different back then and I wanted something like the styles I see today. Five Star far exceeded anything I c...
ould ever imagine. I felt completely at ease after the first fitting about leaving my mother’s precious gown in their care. They used my mother’s dress to make the dress of my dreams. It became the dress of my dreams and I have those ladies to thank for this. Thank you!!!
The ladies at FSWGS were able to get my bridesmaid dress cleaned and pressed in a pinch after I accidentally spilled coffee on it while trying to decide between which shoes I would wear. I am forever grateful to them for saving me and saving m...
y dress too!
We had a hand-me-down Baptismal gown that has been handed down over the generations for quite some time and it was in desperate need of restoration. I took it to FSWGS and it looks like the pictures I have of my great-grandma when it was first...
worn! I am so glad it is restored so that now it won’t fall apart.
I was in desperate need of alterations for my wedding dress after ordering it online and needed them done in a hurry. FSWGS came to the rescue and had it perfectly done quickly! I will be taking any and all of my special occasion gowns to the...
m in the future.
I took my mother’s wedding dress to Five Star to be preserved and we could not be happier with the result. Every single inch of her gown was perfectly preserved. You can tell that a lot of time and effort went in to her gown and that it wasn’...
t just put through some machine. I even got to see it before it was put in the box to make sure it was to my liking. I highly recommend their services to anyone considering needing anything done with their gown.
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