Gown Cleaning, Preservation, Restoration & Press
Deals
OfferPermanent
$25 off Pre-Paid Gown Preservation
Claim Deal
OfferPermanent
$10 off Wedding Gown Pressing
Claim Deal
AWARD WINNER (10X)
Thanks to recommendations from couples on The Knot
Located in San Antonio, TX, Five Star Wedding Gown Specialists, our dedicated team comprises certified and licensed fabric experts, meticulously trained to handle a diverse array of fabrics with unparalleled care. With meticulous attention to detail, our specialists safeguard every intricate detail, from delicate pearls, crystals, and sequins to intricate lace, ribbons, flowers, appliqués, and embroidery, ensuring that your gown remains as uniquely yours as the day you first laid eyes on it.
Whether you've selected a sumptuous new gown that embodies your personal style or inherited a cherished family heirloom passed down through generations, our team stands ready to assist you with a comprehensive range of services. From cleaning and restoration to expert pressing, alterations, and meticulous preservation, we extend the same meticulous care to couture gowns, vintage treasures, quinceañera attire, debutante dresses, christening gowns, and all fine fabrics. Backed by our written international guarantee, honored by Members of the Association of Wedding Gown Specialists in over 500 cities worldwide, we ensure that your gown receives the utmost attention and care it deserves.
Your wedding gown holds profound sentimental value, symbolizing one of life's most significant moments. Recognizing the substantial investment of both time and resources, entrusting its cleaning, care, and preservation to our team at Five Star Wedding Gown Specialists is paramount.
Brides across the nation rely on Five Star Wedding Gown Specialists to safeguard their dreams, preserving them for future generations to cherish.
Only a MuseumCare™ wedding gown preservation is true protection for your wedding or family gown and for you. Look for the Association of Wedding Gown Specialists name, and look for their logo!
Their written international preservation guarantee is backed by their Certified Wedding Gown Specialists™ of the Association of Wedding Gown Specialists, who are represented in more than 500 cities around the world.
Return your wedding or family gown to any participating Certified Wedding Gown Specialist™ who will inspect and press your gown at no charge. Improper handling of the wedding or family gown without the supervision of a Certified Wedding Gown Specialist™ may cause damage and compromise the true preservation of your wedding gown.
Association of Wedding Gown Specialists established a ReforestationFund™ and will help provide support to the Arbor Day Foundation, the perfect partner to help make a positive impact in nature and celebrate your wedding gown preservation, to plant a tree for every wedding gown our members preserve. Founded in 1972, the Arbor Day Foundation is the world’s largest member nonprofit dedicated to planting trees. Together with their members, partners, and programs, they have helped plant more than 500 million trees in neighborhoods, communities, cities, and forests throughout the world.
Woman-owned Business
21+ years in business
Speaks English, Spanish
Small team (2-10 members)
Details
Dresses
Wedding Dresses
Fashion Services
Alterations
Dry Cleaning & Preservation
Awards and Affiliations
10-Time 'Best of Weddings'
2026.2025.2024.+7 more.
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
Hall of Fame
Earned by winning 'Best of Weddings' four or more times.
Join couples who chose award-winning vendors for their wedding
Reviews
4.9
out of 5.0206 reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Reviewers praise Five Star Wedding Gown Specialists for professional, detail-oriented cleaning, pressing, restoration, and preservation of gowns, veils, and keepsakes. They highlight fast turnaround, clear communication, fair pricing, and careful handling of heirlooms and last-minute fixes. Many strongly recommend them for alterations, stain removal, and outstanding customer service.Review photos
Showing slide number 1 out of 9
S G
5.0
4/07/2026
Veronica at five store wedding down specialist absolutely exceeded our expectations!!! My daughter-in-law flew in on Tuesday night from NY and although the tailor pressed it, it wr...
inkled during travel. I am so grateful that they were able to press her dress and train before the wedding on Friday afternoon. Marisa was so professional and even took the time to explain to my daughter-in-law, the manner, which they would press her dress which absolutely used her worries. Thank you Marisa and Veronica for all of your assistance and expertise!! I will recommend you to everyone in anyone I know. ❤️
Response from Five Star Wedding Gown Specialists on 04/13/2026
Thank you so much for your incredibly kind words it truly means the world to us! We’re so ...
glad we could help take that last-minute stress off your daughter-in-law and have her gown looking perfect in time for the big day. It was such a pleasure working with all of you, and I’m especially happy we could bring her peace of mind throughout the process. Veronica and I are so grateful for your trust and your recommendation it means more than you know. Wishing your family a beautiful and unforgettable wedding celebration ❤️
- Five Star Wedding Gown Specialists
ARELY R
5.0
2/25/2026
Thank you for making my dress look perfect for my special day!!! You guys are the true specialists...
Response from Five Star Wedding Gown Specialists on 04/13/2026
Arely, we sincerely appreciate your wonderful review. It was an honor to care for your gow...
n and be part of such a special moment. We’re so glad you were happy with the results, wishing you a truly beautiful celebration!
- Five Star Wedding Gown Specialists
Any questions?
Averey B
5.0
2/14/2026
They made my dress look absolutely stunning!! I’m super excited for my wedding day, and this process has been very smooth and easy❤️
Response from Five Star Wedding Gown Specialists on 04/13/2026
Thank you, Averey! We’re so glad you loved your dress and had a smooth experience with us....
Wishing you a beautiful wedding day ❤️
- Five Star Wedding Gown Specialists
Elissa H
5.0
2/12/2026
So quick and friendly staff! I dropped off my veil and it was ready next day and looking beautiful.
Response from Five Star Wedding Gown Specialists on 04/13/2026
Thank you, Elissa! So glad you were happy with the turnaround and your veil, we appreciate...
you!
- Five Star Wedding Gown Specialists
Camryn B
5.0
2/11/2026
They did a phenomenal job on my future mother in law’s veil that I will use at my wedding in March. It looks good as new!! I’m so excited to wear it on my wedding day. They were so...
kind and walked me through the steps and what could be done. Great price as well! I’ll be coming back to preserve my wedding dress.
Response from Five Star Wedding Gown Specialists on 04/13/2026
Thank you so much, Camryn! It truly means a lot that you trusted us with something so spec...
ial. Your mother-in-law’s veil was beautiful, and we’re honored to have helped bring it back to life for your big day. We can’t wait to care for your gown after the wedding, wishing you the most incredible celebration in March!
- Five Star Wedding Gown Specialists
Elizabeth S
5.0
2/06/2026
Exceptional and professional service. My daughter's wedding dress looks amazing and everyone was friendly and helpful.
Response from Five Star Wedding Gown Specialists on 04/13/2026
Elizabeth, we sincerely appreciate your thoughtful review. It was a pleasure working with ...
you and preparing your daughter’s gown for such a special occasion. We’re delighted to hear you were happy with both our service and the final results. Wishing your family a wonderful celebration!
- Five Star Wedding Gown Specialists
Noreena D
5.0
1/24/2026
Marissa & Veronica are amazing my gown turned out phenomenal! I love it for a great price too 🤍
Response from Five Star Wedding Gown Specialists on 01/28/2026
Thank you so much, Noreena! 🤍 We’re thrilled you loved how your gown turned out. It was t...
ruly our pleasure caring for it, and we appreciate you trusting us with something so special.
Ashley M
5.0
1/15/2026
I was referred by seamstress for cleaning my gown before the big day after I dirtied the train during my portraits. Service has been nothing but excellent! Marissa was so detailed ...
and explained the process thoroughly which put my mind at ease. They handled my dress with such care from start o finish. You can truly tell how much the team cares about each client and their experience. I enjoyed my experience so much that I brought my veil and my fiancé brought his suit to be cleaned as well (next door). Thank you Five Star for taking care of me and my gown!! Will forever recommend and will be bringing my gown back after the wedding for preservation services!!
Response from Five Star Wedding Gown Specialists on 01/28/2026
Thank you so much, Ashley! We’re so glad we could help take care of your gown before the b...
ig day and put your mind at ease. It truly means a lot that you trusted us with your dress, veil, and even your fiancé’s suit at our sister company Five Star Cleaners. Wishing you the most beautiful wedding day — we’ll be happy to see your gown again after the celebration 🤍 🥂
Isabel C
5.0
9/30/2025
The veil came out beautiful!! Greatly appreciate the care given.
Response from Five Star Wedding Gown Specialists on 04/13/2026
Thank you so much Isabel! We appreciate your kind words, congratulations on your big day!...
🥂
- Five Star Wedding Gown Specialists
Carolina G
5.0
9/25/2025
Marissa is AMAZING! She walked me through the steps of cleaning and purchase, and is so kind and personable and very professional. Great recommendation from Couture Alterations! Th...
ank you!!! I can’t wait to wear my beautiful DREAM DRESS so soon for the big day!! 🤩😍 God bless
Response from Five Star Wedding Gown Specialists on 04/13/2026
Thank you, Caroline! It was such a pleasure working with you. Your gown is absolutely beau...
tiful, and I’m so excited for you to wear your dream dress on your big day! We truly appreciate the recommendation and your trust in us. Wishing you a lifetime of happiness.
⭐ Five Star Wedding Gown Specialists
Erin S
5.0
8/19/2025
I tried saving money by just dry cleaning and not having my dress pressed prior to the wedding. That was a waste. I took it here, they re-cleaned it and pressed it my hand. The dre...
ss looks stunning and they even worked with my dry view era to get me a refund. I didn’t ask them to do any of those s yea steps but they insisted they wanted to make it right and gave me leave happy. Can’t recommend them enough! Their professionalism, customer service and know-how was beyond compare. They are true artists.
Response from Five Star Wedding Gown Specialists on 08/23/2025
Thank you so much, Erin, for your kind words and for sharing your experience with us! We’r...
e so glad we could help make your gown look just the way you envisioned and ensure you felt completely happy before your big day. Our team takes pride in treating every dress with the utmost care, and it means the world to know you felt that dedication. We truly appreciate your trust and your recommendation! ♥️
Robin B
5.0
7/18/2025
Very helpful with a 71 year old heirloom dress. The dress was not cared for, but Veronica was very friendly and non judgemental. She was very encouraging and willing to partne...
r with our seamstress to get the dress delivered to them for a fitting. Thank you so much.
Response from Five Star Wedding Gown Specialists on 08/23/2025
Thank you so much, Robin, for trusting us with such a meaningful heirloom. We’re thrilled ...
to hear that Veronica’s care and encouragement made the process easier for you. Partnering with your seamstress to ensure the dress was ready for its next chapter was truly our pleasure. It’s an honor to help preserve such a special piece of history. ✨
Wade E
5.0
7/17/2025
Great people who go above and beyond to ensure a great experience.
Response from Five Star Wedding Gown Specialists on 08/23/2025
Thank you! We truly appreciate your kind words. Our team takes pride in going the extra mi...
le, and it means a lot to know you had such a positive experience with us. 🌹
Lauren O
5.0
7/12/2025
Couldn’t have asked for a better experience! They did an amazing job preserving my wife and I’s wedding outfits.
Response from Five Star Wedding Gown Specialists on 08/23/2025
Thank you, Lauren! It was such an honor to preserve both of your wedding outfits. We’re so...
glad to know your experience with us was everything you hoped for. Wishing you both a lifetime of happiness together! 🥂 ✨
Jess S
5.0
3/07/2025
I dropped off my wedding dress for a cleaning and press. The staff was very nice and accommodating for my short notice. I will be coming back to get my wedding dress preserved.
Response from Five Star Wedding Gown Specialists on 05/10/2025
Thank you so much, Jess! We’re so glad we could accommodate you and get your gown cleaned ...
and pressed in time. It was a pleasure working with you, and we look forward to seeing you again when you're ready for preservation. Congratulations again!
- Five Star Wedding Gown Specialists
Natalie H
5.0
2/20/2025
Thank you so much for getting my sisters dress ready for her wedding. It was perfect!
Response from Five Star Wedding Gown Specialists on 05/10/2025
Thank you, Natalie! We’re so happy to hear her dress was perfect for the big day. It was t...
ruly our pleasure to be part of such a special moment for your family. Please send our best wishes to your sister!
- Five Star Wedding Gown Specialists
Chelsea L
5.0
10/17/2024
They were very helpful and answered any questions or concerns I had, and made me feel very comfortable that my dress was in their care.
Imelda R
5.0
10/14/2024
Excellent, high quality service with quick turnaround! Will use them again!
Miranda P
5.0
9/18/2024
Absolutely amazing, such attention to detail and very easy to work with. Very communicative throughout the whole process. Highly recommend!
Response from Five Star Wedding Gown Specialists on 09/20/2024
Hi Miranda! ✨
Thank you so much for your kind words! We're thrilled to hear you had a grea...
t experience. We pride ourselves on attention to detail and communication, so it's wonderful to know it made a difference. It was a pleasure working with you!
Blerina P
5.0
8/21/2024
Very professional, courteous, speedy service and excellent steaming for a formal gown
Response from Five Star Wedding Gown Specialists on 09/20/2024
Thank you so much for your kind words! It means everything to us. ✨
Jennifer V
5.0
8/12/2024
I recently had the pleasure of getting a cherished stuffed animal, over 35 years old, professionally cleaned. The result was truly remarkable, restoring it to its former glory. It ...
was a gift for my brother, and seeing his face light up with nostalgia was priceless. The service provided was exceptional, ensuring that every stitch and fiber was treated with care. I highly recommend their expertise for anyone looking to revive treasured keepsakes.
Response from Five Star Wedding Gown Specialists on 09/20/2024
Hello Jennifer,
Thank you so much for your wonderful feedback! We're thrilled to hear tha...
t the restoration of your cherished stuffed animal brought back such precious memories for your brother. It’s always our goal to treat every item with the utmost care, knowing how much sentiment they carry. We truly appreciate your trust in our service and are honored to have played a part in preserving something so special. Your recommendation means the world to us! ✨🦓
René C
5.0
6/28/2024
Absolutely A++ service! They took in my daughter's wedding gown and her reception dress so they both fit her like a glove! Wen we went in for the final fitting they even did some...
last minute tweaks on the spot!
Response from Five Star Wedding Gown Specialists on 07/06/2024
René! Thank you so much for your kind words! We're thrilled to hear that your daughter's w...
edding gown and reception dress fit her perfectly. It was our pleasure to make those final adjustments during the fitting to ensure everything was just right. We're honored to have been a part of such a special occasion. Congratulations to your daughter, and we wish you all the best! ✨
Kathleen Y
5.0
6/13/2024
Absolutely STUNNING work!!
I brought my moms dress in, I’m wearing it for my wedding too, and it looks BRAND NEW!! I cannot be more happy with the outcome and doing to the dress R...
IGHT!!!
Response from Five Star Wedding Gown Specialists on 07/06/2024
Hi Kathleen! ✨
Thank you so much for your wonderful review! We're delighted to hear that y...
ou are thrilled with the transformation of your mom's dress. It was an honor to be a part of such a meaningful journey and ensure the dress looks brand new for your special day. Wishing you all the happiness on your wedding day!
Steffany C
5.0
6/12/2024
I was referred to Julia by her son, who makes and tailors costumes & cosplays whom I met at a vendor event for small artists. The staff was super nice and got my 2 dresses fitted i...
n session!
Ilyana G
5.0
5/20/2024
Had last minute stain and Veronica did an absolute amazing job of keeping me stress free before the wedding and they are so kind!
Response from Five Star Wedding Gown Specialists on 07/06/2024
Hi Ilyana 🤍
Thank you so much for your kind words! We're delighted to hear that Veronica ...
was able to assist you and alleviate your stress before the wedding. Our team strives to provide exceptional service, and it's wonderful to know Veronica's kindness and efficiency made a positive impact on your experience. Best wishes for your wedding day! ✨
Anna F
5.0
4/24/2024
Wonderful service! Super professional and left my items sparkling
Response from Five Star Wedding Gown Specialists on 04/25/2024
Thank you so much, Anna! We're thrilled to hear you had a wonderful experience with our se...
rvice. Your satisfaction is our priority, and we're glad we could leave your items sparkling clean.
Rhoda J
5.0
4/18/2024
Such a pleasure to work with! They removed stains from gown for my son’s wedding almost two years ago. The dress looks like new.
Response from Five Star Wedding Gown Specialists on 04/20/2024
Hi Rhoda, ♥️
Your kind words mean the world to us! If you ever need anything else, we're ...
here for you!
Brianna L
5.0
4/09/2024
Thank you for excellent service
Jaclyn O
5.0
4/05/2024
The 5 Star Wedding Gown Specialists were excellent to work with. Personable yet professional. They answered all my questions and did an excellent job removing the stains (including...
foot prints, dirt, lipstick, sweat) and it truly looks like it could be work again.
Response from Five Star Wedding Gown Specialists on 04/20/2024
Thank you so much, Jaclyn! We're thrilled to hear about your positive experience with us. ...
It was our pleasure to assist you, and we're delighted that we could restore your gown to its former glory. If you ever need our services again, don't hesitate to reach out. Best wishes!
Julie A
5.0
3/21/2024
They have been so helpful!! Every question I had, they answered and calmed my nerves. They even fixed a broken button on my gown when I dropped it off to get it cleaned. Highly rec...
ommend. Game changers of the wedding industry!
Response from Five Star Wedding Gown Specialists on 03/22/2024
Julie, thank you so much for your glowing review! We're thrilled to hear that we could ass...
ist you every step of the way and ease any worries you had. It was our pleasure to fix the button on your gown, and we're delighted that you're happy with the results. Your recommendation means the world to us, and we're honored to be considered game changers in the wedding industry. Thank you for choosing us!
Mary B
5.0
3/19/2024
After using Five Star Wedding Gown Specialists and knowing the work Marissa Gonzales, the Manager & Restoration Specialist could do, I decided to drag out my 44 year old never clea...
ned wedding gown in its old zippered vinyl bag from storage and head to Five Star Wedding Gown Specialists in hopes they
could make it look decent. The Manager, Marissa Gonzales, is just fantastic! Very friendly, very professional, experienced and proficient. When I would come across my gown in storage, I would wonder why I ever thought it was pretty. So, now thinking of taking it apart to make items for a wedding, communion, baptismal, or craft; I dropped it off to be cleaned but not boxed for long term protection. I wish I could do a before/after but I neglected to take pics of the 'before'. After cleaning, Marissa brought it out and I nearly cried. Wow, my gown looked wonderful!! I loved it all over again. So, my plans have now changed a bit. I've decided not to split it into parts but to have it boxed and let someone else choose to wear it. I definitely am thrilled with the work Marissa has done. I recommend anyone wanting to clean/restore precious fabric items to trust Five Star Wedding Gown Specialists. I especially want to send Marissa Gonzales a big Thank You ❤️
Mary B
5.0
3/19/2024
I have gone to Five Star Wedding Gown Specialists three times in the past couple of years and plan to use them again soon. My first experience with Five Star Wedding Gown Specialis...
ts was not with a wedding gown but a 55 year old baptismal gown from a family member. I had cleaned it myself 25 years ago and thought I had done a great job. LOL. However, the aging of the gown made me search out an expert- that's Marissa Gonzales, the Manager & Restoration Specialist at Five Star. Wonderful, friendly, and professional individual. She looked it over and was so excited to be able to work with the restoration of this satin & lace hand sewn gown. It was ready when promised. I picked it up from Five Star - total shock! Instead of bringing out an off white gown, Marissa presented me with this gorgeous white baptismal gown! I actually said to her, "I don't think this is my gown. I think you've brought out the wrong one". Surprised she did a double take then laughed and reassured me it was mine. We were so much more than pleased with the outcome. After the baptismal, I've had it re-cleaned, stored in protective box, and returned to the original owner so now it's ready for the next baby to use.
Response from Five Star Wedding Gown Specialists on 03/22/2024
Thank you Mary, for your gracious feedback. Knowing that we've restored your cherished bap...
tismal outfit brings us immense joy and purpose in our work. Your satisfaction fuels our commitment to providing exceptional service every day. We deeply appreciate your kind words and the opportunity to serve you. We hope to see you soon! ✨
Irene P
5.0
3/07/2024
They are the best. Very professional. My Grandaughters dress and my dress turn our so beautiful. When ever you need anything cleaned, pressed or tailored come here!
anonymous u
5.0
12/09/2023
Marissa and the seamstress were very helpful in helping me figure out what would be best for me and to make my dress look great ! I highly recommend them for your dress alterations...
!
Response from Five Star Wedding Gown Specialists on 03/31/2024
Thank you so much for your kind words, Brianna! It was a pleasure assisting you with your ...
dress alterations and ensuring that you looked and felt your best. We're thrilled to hear that you're happy with the outcome. If you ever need any further assistance or have any questions, feel free to reach out. We appreciate your recommendation!
Jessenia C
5.0
11/30/2023
They were so helpful and accommodating with my timeline and assisting with getting my wedding dresses cleaned and looking brand new. I highly recommend
Ashley D
5.0
11/30/2023
Had an absolutely amazing experience with the alterations of my wedding dress! The 3 ladies who work in the shop are great to work with and are willing to spend time to make you vi...
sion work and answer any questions. My dress alterations and bustle was beautifully done. They went the extra mile to write out and draw instructions for the bustle which was so helpful. Definitely will recommend using this business for any gown alterations!!
Olivia W
5.0
11/11/2023
Marissa and Veronica are the best!! We have absolutely LOVED working with these ladies over the years. They always make sure our brides are taken care of. Go see them for your gown...
cleaning and preservation needs!
Christian R
5.0
10/30/2023
Great service, found them on the knot, they were able to clean and preserve my wife’s black dress. They were exceptional and kept in contact with me the whole way!
Deanna M
5.0
10/28/2023
The ladies here are fantastic and very reasonable, I didnt feel like I was getting pressured to spend money unnecessarily and that I HAD to use them. Having run into multiple seams...
tresses that stressed how much they are a perfectionist and how much time they'll need and extra costs, it was a breath of relief to find a place that was laid back but also knew exactly what they were doing. They were very pleasant to work with and would recommend them to anyone.
Rachel S
5.0
10/18/2023
Five Star was great to work with and made my dress fit perfectly for my big day!
Anne R
5.0
10/10/2023
BEYOND professional and knowledgeable. Honest and nice people.
Bridget S
5.0
10/10/2023
Super nice helpful. Hand clean dress. Can help with all your gown emergencies too
Sophia A
5.0
10/02/2023
So fast and efficient! They were recommended to me by the place that did my alterations, and they 100% delivered. They worked with me on my pickup date and my dress is spotless for...
my wedding day!
Ariel E
5.0
10/02/2023
Great communication. Very helpful and friendly staff! Everything was explained to our understanding!
Claudia N
5.0
9/03/2023
Seriously, such an amazing company to work with!! They helped me tailor my dress perfectly and had it pressed and ready to go for my bridal shoot. It was so hot out that day and th...
e pictures were outside, so I then needed it dry cleaned again before the wedding day. They did it no problem and it looked amazing!
Response from Five Star Wedding Gown Specialists on 10/02/2023
You both look stunning!!! It was a pleasure taking care of your wedding gown and true hono...
r, thank you for entrusting us with such an important duty. Congratulations on your special day, we wish you a long life full of love and happiness. 🥂
Kristen C
5.0
7/17/2023
So kind and helpful with my bridal shower dress recommendations! That did a beautiful job. :)
Kerstey S
5.0
4/01/2023
absolutely amazing shop. they helped me with my bustle and even sent me trial photos before sewing to make sure it was perfect. 100% recommended 👌
Kassandra G
5.0
3/31/2023
Every appointment was great! Went here for my wedding dress, and had an amazing experience!
Yvette P
5.0
3/28/2023
They were great! Super responsive and thorough. I got my wedding dress back in beautiful condition - almost like new! We appreciate their hard work.
Chelsie Z
5.0
9/28/2022
Five Star Wedding Gown Specialists is the place to go for the best service. They do anything they possibly can for not only your dress to look great on you but to also have it done...
on time for your special event! Also the seamstress is 100% the best I’ve known! Highly recommend this place to be your go to place! Thank you ladies!
Want to book a visit?
Start the convo
*=Required
Use this secure form to reach out and share your wedding vision.
Five Star Wedding Gown Specialists
Marissa Gonzales
|
Manager
Wedding vendors in San Antonio
Five Star Wedding Gown Specialists
Why use The Knot to message vendors?
Messaging our verified vendors on The Knot is free, safe and secure. Conveniently track vendor messages and planning details all in one place. Our mobile apps make it easy to stay in touch with vendors while you're on‑the‑go. For personalized pricing and package details, sending the vendor a message is the fastest way to get info.