Gown Cleaning, Preservation, Restoration & Press
$250 starting price
AWARD WINNER (10X)
Thanks to recommendations from couples on The Knot
Located in San Antonio, TX, Five Star Wedding Gown Specialists, our dedicated team comprises certified and licensed fabric experts, meticulously trained to handle a diverse array of fabrics with unparalleled care. With meticulous attention to detail, our specialists safeguard every intricate detail, from delicate pearls, crystals, and sequins to intricate lace, ribbons, flowers, appliqués, and embroidery, ensuring that your gown remains as uniquely yours as the day you first laid eyes on it.
Whether you've selected a sumptuous new gown that embodies your personal style or inherited a cherished family heirloom passed down through generations, our team stands ready to assist you with a comprehensive range of services. From cleaning and restoration to expert pressing, alterations, and meticulous preservation, we extend the same meticulous care to couture gowns, vintage treasures, quinceañera attire, debutante dresses, christening gowns, and all fine fabrics. Backed by our written international guarantee, honored by Members of the Association of Wedding Gown Specialists in over 500 cities worldwide, we ensure that your gown receives the utmost attention and care it deserves.
Your wedding gown holds profound sentimental value, symbolizing one of life's most significant moments. Recognizing the substantial investment of both time and resources, entrusting its cleaning, care, and preservation to our team at Five Star Wedding Gown Specialists is paramount.
Brides across the nation rely on Five Star Wedding Gown Specialists to safeguard their dreams, preserving them for future generations to cherish.
Woman-owned Business
+20 years in business
Speaks English & Spanish
6 team members
Prices & packages
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Details
Fashion Services
Alterations
Dry Cleaning & Preservation
Awards and Affiliations
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Reviews
4.9
out of 5.0192 reviews
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Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Five Star Wedding Gown Specialists receive glowing reviews for their wedding dress cleaning and preservation services. Clients praise the exceptional service, attention to detail, quick turnaround time, and high-quality results. The staff is described as professional, accommodating, and communicative, making customers feel at ease entrusting their cherished garments to their care. Customers appreciate the expertise and care provided, with some highlighting the emotional value of restoring and preparing treasured items for special occasions.Review photos
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Jess S
5.0
3/07/2025
I dropped off my wedding dress for a cleaning and press. The staff was very nice and accommodating for my short notice. I will be coming back to get my wedding dress preserved.
Natalie H
5.0
2/20/2025
Thank you so much for getting my sisters dress ready for her wedding. It was perfect!
Any questions?
Chelsea L
5.0
10/17/2024
They were very helpful and answered any questions or concerns I had, and made me feel very comfortable that my dress was in their care.
Imelda R
5.0
10/14/2024
Excellent, high quality service with quick turnaround! Will use them again!
Miranda P
5.0
9/18/2024
Absolutely amazing, such attention to detail and very easy to work with. Very communicative throughout the whole process. Highly recommend!
response 09/20/2024
Hi Miranda! ✨
Thank you so much for your kind words! We're thrilled to hear you had a grea...
t experience. We pride ourselves on attention to detail and communication, so it's wonderful to know it made a difference. It was a pleasure working with you!
Blerina P
5.0
8/21/2024
Very professional, courteous, speedy service and excellent steaming for a formal gown
response 09/20/2024
Thank you so much for your kind words! It means everything to us. ✨
Jennifer V
5.0
8/12/2024
I recently had the pleasure of getting a cherished stuffed animal, over 35 years old, professionally cleaned. The result was truly remarkable, restoring it to its former glory. It was a gift for my brother, and seeing his face light up with nostalgia was priceless. The service provided was exceptional, ensuring that every stitch and fiber was treated with care. I highly recommend their expertise for anyone looking to revive treasured keepsakes.
response 09/20/2024
Hello Jennifer,
Thank you so much for your wonderful feedback! We're thrilled to hear tha...
t the restoration of your cherished stuffed animal brought back such precious memories for your brother. It’s always our goal to treat every item with the utmost care, knowing how much sentiment they carry. We truly appreciate your trust in our service and are honored to have played a part in preserving something so special. Your recommendation means the world to us! ✨🦓
René C
5.0
6/28/2024
Absolutely A++ service! They took in my daughter's wedding gown and her reception dress so they both fit her like a glove! Wen we went in for the final fitting they even did some last minute tweaks on the spot!
response 07/06/2024
René! Thank you so much for your kind words! We're thrilled to hear that your daughter's w...
edding gown and reception dress fit her perfectly. It was our pleasure to make those final adjustments during the fitting to ensure everything was just right. We're honored to have been a part of such a special occasion. Congratulations to your daughter, and we wish you all the best! ✨
Kathleen Y
5.0
6/13/2024
Absolutely STUNNING work!!
I brought my moms dress in, I’m wearing it for my wedding too, and it looks BRAND NEW!! I cannot be more happy with the outcome and doing to the dress RIGHT!!!
response 07/06/2024
Hi Kathleen! ✨
Thank you so much for your wonderful review! We're delighted to hear that y...
ou are thrilled with the transformation of your mom's dress. It was an honor to be a part of such a meaningful journey and ensure the dress looks brand new for your special day. Wishing you all the happiness on your wedding day!
Steffany C
5.0
6/12/2024
I was referred to Julia by her son, who makes and tailors costumes & cosplays whom I met at a vendor event for small artists. The staff was super nice and got my 2 dresses fitted in session!
Ilyana G
5.0
5/20/2024
Had last minute stain and Veronica did an absolute amazing job of keeping me stress free before the wedding and they are so kind!
response 07/06/2024
Hi Ilyana 🤍
Thank you so much for your kind words! We're delighted to hear that Veronica ...
was able to assist you and alleviate your stress before the wedding. Our team strives to provide exceptional service, and it's wonderful to know Veronica's kindness and efficiency made a positive impact on your experience. Best wishes for your wedding day! ✨
Anna F
5.0
4/24/2024
Wonderful service! Super professional and left my items sparkling
response 04/25/2024
Thank you so much, Anna! We're thrilled to hear you had a wonderful experience with our se...
rvice. Your satisfaction is our priority, and we're glad we could leave your items sparkling clean.
Rhoda J
5.0
4/18/2024
Such a pleasure to work with! They removed stains from gown for my son’s wedding almost two years ago. The dress looks like new.
response 04/20/2024
Hi Rhoda, ♥️
Your kind words mean the world to us! If you ever need anything else, we're ...
here for you!
Brianna L
5.0
4/09/2024
Thank you for excellent service
Jaclyn O
5.0
4/05/2024
The 5 Star Wedding Gown Specialists were excellent to work with. Personable yet professional. They answered all my questions and did an excellent job removing the stains (including foot prints, dirt, lipstick, sweat) and it truly looks like it could be work again.
response 04/20/2024
Thank you so much, Jaclyn! We're thrilled to hear about your positive experience with us. ...
It was our pleasure to assist you, and we're delighted that we could restore your gown to its former glory. If you ever need our services again, don't hesitate to reach out. Best wishes!
Julie A
5.0
3/21/2024
They have been so helpful!! Every question I had, they answered and calmed my nerves. They even fixed a broken button on my gown when I dropped it off to get it cleaned. Highly recommend. Game changers of the wedding industry!
response 03/22/2024
Julie, thank you so much for your glowing review! We're thrilled to hear that we could ass...
ist you every step of the way and ease any worries you had. It was our pleasure to fix the button on your gown, and we're delighted that you're happy with the results. Your recommendation means the world to us, and we're honored to be considered game changers in the wedding industry. Thank you for choosing us!
Mary B
5.0
3/19/2024
After using Five Star Wedding Gown Specialists and knowing the work Marissa Gonzales, the Manager & Restoration Specialist could do, I decided to drag out my 44 year old never cleaned wedding gown in its old zippered vinyl bag from storage and head to Five Star Wedding Gown Specialists in hopes they
could make it look decent. The Manager, Marissa Gonzales, is just fantastic! Very friendly, very professional, experienced and proficient. When I would come across my gown in storage, I would wonder why I ever thought it was pretty. So, now thinking of taking it apart to make items for a wedding, communion, baptismal, or craft; I dropped it off to be cleaned but not boxed for long term protection. I wish I could do a before/after but I neglected to take pics of the 'before'. After cleaning, Marissa brought it out and I nearly cried. Wow, my gown looked wonderful!! I loved it all over again. So, my plans have now changed a bit. I've decided not to split it into parts but to have it boxed and let someone else choose to wear it. I definitely am thrilled with the work Marissa has done. I recommend anyone wanting to clean/restore precious fabric items to trust Five Star Wedding Gown Specialists. I especially want to send Marissa Gonzales a big Thank You ❤️
Mary B
5.0
3/19/2024
I have gone to Five Star Wedding Gown Specialists three times in the past couple of years and plan to use them again soon. My first experience with Five Star Wedding Gown Specialists was not with a wedding gown but a 55 year old baptismal gown from a family member. I had cleaned it myself 25 years ago and thought I had done a great job. LOL. However, the aging of the gown made me search out an expert- that's Marissa Gonzales, the Manager & Restoration Specialist at Five Star. Wonderful, friendly, and professional individual. She looked it over and was so excited to be able to work with the restoration of this satin & lace hand sewn gown. It was ready when promised. I picked it up from Five Star - total shock! Instead of bringing out an off white gown, Marissa presented me with this gorgeous white baptismal gown! I actually said to her, "I don't think this is my gown. I think you've brought out the wrong one". Surprised she did a double take then laughed and reassured me it was mine. We were so much more than pleased with the outcome. After the baptismal, I've had it re-cleaned, stored in protective box, and returned to the original owner so now it's ready for the next baby to use.
response 03/22/2024
Thank you Mary, for your gracious feedback. Knowing that we've restored your cherished bap...
tismal outfit brings us immense joy and purpose in our work. Your satisfaction fuels our commitment to providing exceptional service every day. We deeply appreciate your kind words and the opportunity to serve you. We hope to see you soon! ✨
Irene P
5.0
3/07/2024
They are the best. Very professional. My Grandaughters dress and my dress turn our so beautiful. When ever you need anything cleaned, pressed or tailored come here!
anonymous u
5.0
12/09/2023
Marissa and the seamstress were very helpful in helping me figure out what would be best for me and to make my dress look great ! I highly recommend them for your dress alterations !
response 03/31/2024
Thank you so much for your kind words, Brianna! It was a pleasure assisting you with your ...
dress alterations and ensuring that you looked and felt your best. We're thrilled to hear that you're happy with the outcome. If you ever need any further assistance or have any questions, feel free to reach out. We appreciate your recommendation!
Jessenia C
5.0
11/30/2023
They were so helpful and accommodating with my timeline and assisting with getting my wedding dresses cleaned and looking brand new. I highly recommend
Ashley D
5.0
11/30/2023
Had an absolutely amazing experience with the alterations of my wedding dress! The 3 ladies who work in the shop are great to work with and are willing to spend time to make you vision work and answer any questions. My dress alterations and bustle was beautifully done. They went the extra mile to write out and draw instructions for the bustle which was so helpful. Definitely will recommend using this business for any gown alterations!!
Olivia W
5.0
11/11/2023
Marissa and Veronica are the best!! We have absolutely LOVED working with these ladies over the years. They always make sure our brides are taken care of. Go see them for your gown cleaning and preservation needs!
Christian R
5.0
10/30/2023
Great service, found them on the knot, they were able to clean and preserve my wife’s black dress. They were exceptional and kept in contact with me the whole way!
Deanna M
5.0
10/28/2023
The ladies here are fantastic and very reasonable, I didnt feel like I was getting pressured to spend money unnecessarily and that I HAD to use them. Having run into multiple seamstresses that stressed how much they are a perfectionist and how much time they'll need and extra costs, it was a breath of relief to find a place that was laid back but also knew exactly what they were doing. They were very pleasant to work with and would recommend them to anyone.
Rachel S
5.0
10/18/2023
Five Star was great to work with and made my dress fit perfectly for my big day!
Anne R
5.0
10/10/2023
BEYOND professional and knowledgeable. Honest and nice people.
Bridget S
5.0
10/10/2023
Super nice helpful. Hand clean dress. Can help with all your gown emergencies too
Sophia A
5.0
10/02/2023
So fast and efficient! They were recommended to me by the place that did my alterations, and they 100% delivered. They worked with me on my pickup date and my dress is spotless for my wedding day!
Ariel E
5.0
10/02/2023
Great communication. Very helpful and friendly staff! Everything was explained to our understanding!
Claudia N
5.0
9/03/2023
Seriously, such an amazing company to work with!! They helped me tailor my dress perfectly and had it pressed and ready to go for my bridal shoot. It was so hot out that day and the pictures were outside, so I then needed it dry cleaned again before the wedding day. They did it no problem and it looked amazing!
response 10/02/2023
You both look stunning!!! It was a pleasure taking care of your wedding gown and true hono...
r, thank you for entrusting us with such an important duty. Congratulations on your special day, we wish you a long life full of love and happiness. 🥂
Kristen C
5.0
7/17/2023
So kind and helpful with my bridal shower dress recommendations! That did a beautiful job. :)
Kerstey S
5.0
4/01/2023
absolutely amazing shop. they helped me with my bustle and even sent me trial photos before sewing to make sure it was perfect. 100% recommended đź‘Ś
Kassandra G
5.0
3/31/2023
Every appointment was great! Went here for my wedding dress, and had an amazing experience!
Yvette P
5.0
3/28/2023
They were great! Super responsive and thorough. I got my wedding dress back in beautiful condition - almost like new! We appreciate their hard work.
Chelsie Z
5.0
9/28/2022
Five Star Wedding Gown Specialists is the place to go for the best service. They do anything they possibly can for not only your dress to look great on you but to also have it done on time for your special event! Also the seamstress is 100% the best I’ve known! Highly recommend this place to be your go to place! Thank you ladies!
Andrea G
5.0
9/22/2022
My wedding is next year, but I wanted to use my moms gown from 1983. It's changed colors over time sitting in a wedding bag for 40year. I didn't think that much could be done. Well I think the ladies here at Five Star checked off on of the most important things on my list because my moms gown looks fantastic after the restoration cleaning!
Gloria V
5.0
9/13/2022
I won’t go with anyone else! Great customer service from Mari & her team.
Leilani G
5.0
9/13/2022
Marissa and the whole Five Star team truly live up to their name! They are simply amazing. Great customer service and super helpful.
Bonnie A
5.0
9/13/2022
Great customer service! I would highly recommend their services to my friends!
Nicole G
5.0
9/12/2022
Mari and her team are the best! Definitely the best at what she does !
Brittney D
5.0
9/12/2022
Mari and her team are the best Wedding Gown Specialists in San Antonio! My dress came out gorgeous, I highly recommend their services.
Kara H
5.0
1/21/2022
Veronica and Five Star Wedding Gown Specialists are amazing!! They made my dress fit like a glove and I am so amazed by their work!! My bustle was perfect and I couldn't be happier with how my dress fit and looked. If you are in need of a dress alteration or cleaning, look no further! These ladies are amazing and I wouldn't trust anyone else to handle my wedding dress. Thank y'all!
Vanessa M
5.0
10/27/2020
Marissa and the team are absolutely AMAZING!
I highly recommend, the attention to detail is on point!
I can’t thank these ladies enough!
Alexis N
5.0
10/23/2020
Alexis N.
jessica h
5.0
10/21/2019
Phenomenal job cleaning my grandmother's 1936 gown and my back up white pant gown. They even had it ready early for my needs on top of an endless line of requests!
Carly G
5.0
10/19/2019
I WILL RECOMMEND UNTIL THE END IF TIME. I bought a sample sale dress which had a reasonable amount of dirt along the train and was fairly dingy from being tried on so many times in the show room. The dress has fringe on it so no cleaner in the entire city of austin would touch it. I took it to five star in a bind with only 1.5 weeks until my wedding and they saved my butt!!!!! They made it look BRAND NEW and rushed it to get it done in time. They had clean everything which no one else does!! They literally saved my wedding and I would recommend them over and over again!!! Cannot thank them enough for this big save. 15/10!!!!
Debbie J
5.0
10/04/2019
Marissa and her staff were amazing. Kind and courteous, I will definitely come back for any future gown alterations and preservations.
Rachel D
5.0
9/21/2019
What an eye for fit and talent to bring it to life! These ladies were friendly and quick. I lost 30 lbs and needed the whole top of my dress redone. They made my dress fit so well and I felt beautiful in it! They have done 3 of my formals and also formals for other girls in my family. Go see these ladies for any alterations needed! I always will.
Joe P
5.0
9/10/2019
Marissa and her staff did a great job in preserving my suit and my wife's dress. I highly recommend their services.
Catherine T
5.0
7/22/2019
The service given to me was so personal! It felt like I was the most important customer Marissa and Veronica had. They took their time with me and made sure I was completely happy. The seamstress is phenomenal! I will be having my dress preserved there as well.
Alexis G
4.0
7/15/2019
My dress came out amazing! They did a very good job and the staff was very friendly! They were a little pricey
Jenna H
5.0
5/06/2019
Absolutely amazing service! My dress was 30 years old and they were able to do alterations and make all my dreams come true!! 100% recommend them to anyone
Elizabeth T
5.0
4/28/2019
Marissa and Veronica at Five Star Wedding Gown Specialists are the absolute best!! They were always so friendly and accommodating. I do not live in San Antonio and had to make a good drive to get there for my appointments, but I would do it all over again in a heart beat. I was extremely nervous to take my wedding dress anywhere, but after my first fitting they put my mind at ease. I knew that my dress was in the best hands possible. Julie, the seamstress, was the absolute best. She always made sure that I was 100% happy with every alteration she did to my dress. I would take any wedding dress or formal dress alterations to these ladies in a heartbeat!!
response 04/29/2019
Thank you so much for your kind words! You made our hearts smile, all three of us. Sharin...
g your experience, means so much to us; we each try really hard to make every girl feel special and truly cared for. We are wishing you a lifetime of love and happiness.
- FSWGS team
Danielle R
5.0
12/30/2018
The BEST for Bridal alterations! I live in Austin & found them online after researching alterations in both Austin and San Antonio. I had gone to several other top reviewed alteration places before coming here. I knew after the 1st consultation with Five Star Wedding Gown Specialists that they could get my dresses to look EXACTLY like I wanted and that the drive would be worth it.
I had 2 bridal dresses done with them and they both were completed perfectly! I wanted to use my mother’s dress for walking down the aisle of the church and my 1st dance and I had found a 2nd dress for a good bargain that I wanted to use for the reception party time. My mom’s dress was complex because it didn’t fit me (my mom was a size 4-6 and I’m a size 10), it was a bit discolored since it was about 35 years old, and I wanted a different neckline (the original neckline when all the way up like a turtleneck).
First, they restored my mom’s dress back to its original bright off-white color by using all organic ingredients. Then, they took the material from the original sleeves to make the back of the dress bigger so that it would zip. Finally, for the fun part! We reconstructed the neckline and sleeves with new tulle and her original applique peices to create the most beautiful and perfect wedding dress ever! They added a bustle and even added more tulle to my petticoat to make my dress even more full - just like a princess. I LOVE it!
They were even able to customize my veil by sewing my cathedral veil with my mom’s blusher. This came out perfect.
For the 2nd dress, they altered the cap sleeves to tank sleeves (about 2” wide) so that I would be able to fully move my arms around comfortably on the dance floor. They sewed a beautiful hemline that was perfect for dancing and I feel like a movie star when I have this dress on!
It’s amazing! The women that work here truly work magic!! The drive from Austin was completely worth it and they can schedule fittings far in advanced so you can plan your trips. They also try their best to minimize the number of fittings so that when you come in it’s focused and the time is productive. I am so blessed to have found them and will recommend them to all of my friends.
response 01/04/2019
Hello Danielle,
Thank you so much for your thoughtful review! You were seriously the bes...
t to work with, you and your mother are the sweetest. We hope every bride is as happy and kind as you have been through this special process. Congratulations to you and your husband, we truly wish you a long life of love and happiness.
- Five Star Wedding Gown Team
Fiona B
5.0
10/30/2018
I'm a petite woman 5'5" and so my dress needed major alterations. I already knew my dress was two sizes to big and the lace hem needed to be taken up 6". I had gone to a few places that charge for their consultations but when I arrived at Five Star I was told their consultations are free and when I spoke with Julie she put me at ease. She is fantastic and told me it was no problem. I pick up my dress and it fit so perfect. Can't wait to walk down the aisle!
Valerie R
5.0
10/30/2018
I'm not a bride, but a maide of honor. My bride is a customer of Five Star and she sent me to them to do my alteration. I had a baby 3 months before the wedding, I haven't bounced back fully, but time is ticking. I told the staff and they helped me sooo much even though they were so busy! My dress fit the for the big day!!! Huge thanks to you ladies at five star!
Ashlee R
5.0
10/30/2018
I got married last year and didn't know what to do with my wedding gown. I searched online and came across Five Star Wedding Gown Specialists and their amazing reviews. I walked into their location and they answered all my questions. They do all the repairs, cleaning, and boxing. My wedding gown looks amazing after, I'm so happy I went with them. :)
Missy D
5.0
10/22/2018
I cant say enough about this place. When my wedding gown arrived it was extremely big on the sides and I didn't know where to go. I called and scheduled my consultation. Once i arrived they made me feel at ease and explained to me what my gown needed. They are very nice and professional. Cant wait to walk down the aisle. : )
Malena M
5.0
10/13/2018
The ladies at Five Star are amazing!!!! The seamstress is FANTASTIC! They ensure your wedding dress fits to your body perfectly! The customer service is awesome and I loved that I was able to schedule appointments on Saturdays. Pricing was very reasonable, especially considering the fantastic results you get. I’m very happy and excited for the big day!
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