I am incredibly disappointed in the florals I received from Flowers & Weeds for my wedding a few weeks ago.
We met with Carly twice to discuss our vision and floral preferences. I thought she had a complete understanding of what I wanted and e...nvisioned. I pointed out several arrangements from her portfolio book that closely resembled what I was looking for, and she took note of those specific arrangements, as well as colors, styles, and specific flowers that she would use.
The flowers I received were completely different. Nothing was what I had asked for or clearly stated in the contract. For a few minutes, I was convinced they had actually delivered the incorrect order of flowers.
The bouquets were so different from what I had asked for that I decided to not use them in my photos. They were built with a color scheme and flowers that I had specifically mentioned I did not like. Not to mention, the flowers did not appear to be fresh. I was absolutely crushed. I called my mom in tears, and she drove around town hours before my wedding, looking for anything we could use to replace them. We ended up disassembling the bouquets and rebuilding them. All of the arrangements for the reception remained as they were delivered, and I was so disappointed in how the space and tables ended up looking.
Furthermore, the groom's boutonniere was unusable. It contained two very small, wilty flowers. They drooped over within minutes. During our consultation, Carly had pointed to a boutonniere in her book with a beautiful, large rose and said it would be similar to this. I didn’t need it to be identical, but what we received was nothing even close.
In summary, we believe Flowers & Weeds decided not to purchase the flowers necessary to complete our order. We felt they used flowers they had left over from a previous order, or ones they could get for less cost. I did reach out to Flowers & Weeds to let them know of my disappointment - they were remorseful and refunded a large portion of what we paid. However, that does not make up for the fact that they blatantly screwed us over. I am shocked that they chose to deliver work that so obviously was not what their client had paid for. While it is nice to give a partial refund, no one books a wedding vendor thinking, “if they completely screw up, at least they’ll be remorseful”.
I believe that if you catch them on the right day, they will deliver the flowers of your dreams. But if you catch them at the wrong time, as I did, you might also be utterly screwed over - I had set aside a huge portion of my wedding budget for florals because they were so important to me. I see all of the wonderful reviews that have been left for them, and I’m just crushed that they did not provide a similar experience for me.