Shortened version of this review:
- terrible communication
- does beautiful bouquets
- didn’t follow through with exactly what she said the reception floral decor would look like
While you read this review keep in mind I ABSOLUTELY loved my ...bouquet and my bridesmaids bouquets- they were all gorgeous!!
When I first booked Kristine I was SO EXCITED to work with her- our meeting went perfectly and I felt like she was really hearing what I wanted for our wedding and reception for flowers.
So then came time to pay her (30 days out from our wedding) she would not respond to my calls or emails, and most of the time her voicemail box was full. The poor communication was disheartening and only got worse after that. I was trying to not be pushy because I understood that she had weddings almost every weekend and was very busy.
I had emailed her and called her at least once a week after that with no response. The week of our wedding she still had not gotten back to me. At this point she had still not even known where to drop off the flowers the day of our wedding or seemed like she was even slightly interested in getting paid or doing flowers for our wedding.
After I finally contacted her via Instagram message that week, she got back to me. Three days before our wedding my mom drove down that week to pay her (from two hours away), and she said she would meet my mom. 30 minutes before she was supposed to meet my mom she said she couldn’t because she was at urgent care, which is understandable because things happen. However, she said she could meet my mom soon after that, and so my mom waited at her flower design studio for two hours for her to show up. After an hour or so I messaged Kristine again to see what time she would be done at urgent care and got a message from Kristine again that my mom could leave the check in her mailbox, and our flower petal cones (which were made of thin paper) on the ground outside the door. The mailbox was almost stuffed full and looked like it hadn’t been checked in a while and there were boxes of what looked like flowers sitting out in the rain and humidity that whole time as well.
The day of the wedding we received our bouquets and boutonnières on time and Kristine was very nice- but she never said anything about the poor communication that happened in the last month and a half before our wedding- she acted like she had no idea it was a problem.
At our reception we had a greenery backdrop put up by Kristine that was very pretty, but not as lush as she made it seem like she would do. Also, we were quoted for greenery garland on the head table with flowers throughout, and a few different centerpieces with the same “greenery and flowers throughout” idea. However what we got was greenery and flower petals, with very very few actual flowers. Also, we paid extra for my husband to have his boutonnière different than the groomsmen, and his ended up being exactly like the groomsmen’s.
I would rate her less but I did really love my bouquet and the bridesmaids bouquets. And I’ve seen on Instagram that she does beautiful work at other venues. And maybe those couples paid more? We paid $2,882.00 for what we got.