We originally booked Sandra for our wedding in Ft Lauderdale because the venue highly recommended her. On our first visit, we told her where we’d like to remain budget wise, and she basically told us what we can have that was the “cheapest”. Al...though it wasn’t what we envisioned, we figured she knew what she was talking about. Being that we live in Tampa, we later contacted her via email and phone to see how we can get more within our budget. However, she let us know how busy she was and that she just wouldn’t have the time unless we came to Miami to see. We did just that. During that meeting, Sandra proceeded to tell us that we shouldn’t change what we have because we already have the “cheapest” things, and that it wouldn’t benefit us because she turned down multiple events where “she could’ve easily made 40K”. She repeated this to my fiancé and I so many times that I actually felt defeated. Once I hired my wedding coordinator, I was directed to find a new florist who can execute my vision and still help me stay in my budget. Sandra’s response to my email, written by my coordinator, had to be the most unprofessional thing I’ve ever read. Again, she reminded me that she turned down multiple events for my wedding, in which she could’ve made over 40K, and that she stays “booked and busy”. She went on to say that I should’ve came into her office to work something out, which made me realize she had no idea who I was because I drove down from Tampa JUST to speak with her, in which she told me not much could be done to stay in my budget.
In regards to the $500 deposit, I did not sign a contract in which we were told would be provided. Originally, Sandra told me the final payment would be due two weeks before the wedding. When I came back to see her, she said the payment would be due two months before the wedding because of past situations. She said she would not be refunding my deposit because my wedding was in one month, when in fact it was in three.
Sandra may be good at her job, however, her personality and attitude is nasty. Brides are coming to her for one of the most important days of their lives, so she should definitely reevaluate her listening skills. Thankfully, I was able to find someone to execute my vision for an affordable price. My advice to Sandra would be to humble yourself.
Sandra’s response to my email:
Hi Nakita, Thank you for letting me know after reserving the date for you for over 8 months and turn down multiple weddings that could easily be 40K, You move forward without even consulting me, to see if I can review the invoice to fit your budget like what other brides does when they get into financial stress
Ps. remember the proposal I gave you was based up on the design and what you choose at the consultation. At this late notice as you said near approaching , I won’t be able to fill the date anymore, we are a month away, so there will be No Refund .
I truly hope you have a wedding of your dream, and good luck with your planning. I have no heart feeling because I stayed busy.
God Bless you & your hubby
Sandra