Flowers of Rome

Out of all the vendors at my wedding, I this is the ONLY business where I had any sort of issue or misunderstanding. Communication was very one sided, often only replying "got it" to details and changes I would send her. When she sent me the order form for my flowers, it was completely incorrect. She sent me the "correct" one a few days later. As a paying customer, she made me feel like I was in the way and bothersome. The poor written communication skills and incorrect order forms were only the beginning of a terrible experience. I didn't receive the correct COLORS of flowers. I requested deep red/marsala roses to be in all of my arrangements (bouquets, centerpieces, ceremony arrangements, etc.) I made this request at our consultation and via email. This request was even written at the top of the order form. However, there wasn't one deep red flower anywhere to be found. Not in one single arrangement. I ordered, and PAID FOR roses at my ceremony. I requested greenery garland at the altar and down the aisle, with lots of texture and colored roses. There was NOT ONE FLOWER in my ceremony. I sent photos of what I wanted, and even corrected her when this wasn't listed in the order form. She added the flowers to my order, increased the price, but didn't actually bring or add the flowers?? I ordered and paid for 13 deep red rose boutonnieres. Guess how many I received? FOUR. Oh yeah, they were white. At the consultation, I requested gold vases/containers for the centerpieces. She showed an example of the gold containers that she had, and I agreed to rent them from her. All of the centerpieces she brought to my wedding were arranged in cheap, SILVER, plastic containers. They didn't match one thing at the reception. I requested flower dainty flower crowns with spray roses.I got flower crowns, but with no flowers in them.... This is the first negative review I've ever written. I emailed the business owner 2 days after my wedding stating my concerns with no response. I'm very understanding, and would have been okay the owner being up-front about not having the means to complete my order. No deep red roses? I gladly would have accepted an alternate flower. Not enough flowers to decorate my ceremony with? Then remove the charges from my order and let me know not to expect them. The gold vases not available? I would've gotten my own. All of these issues could have been resolved with communication. I would never recommend this florist to anyone...unless the're cool with paying for things they don't receive. My experience was laughable. Every time I turned around, there was another issue with the flowers, and it just became a running joke throughout the day. That's honestly all I could do, laugh at the thousands of dollars wasted.

Denise is awesome! We went with her because she has years and years of experience doing weddings and she'd been to The Farm a ton of times. Our wedding was gorgeous and her floral arrangements were beautiful! You couldn't even tell our ceremony arch was silk flowers (which we rented for cheaper). She will work with your budget and give you cost cutting options. We highly recommend Denise from Flowers of Rome!

Denise did the most amazing job on seeing my vision come to life! My flowers could not have been more beautiful. She has a heart of gold and truly loves her customers. I'm so thankful she was part of my wedding day!

Denise was wonderful. Everyone at the shop was super friendly and helpful. I only used real flowers for my bouquet and she made mine beautifully!!! I would go back there for any flowers that i might need.

Denise was great to work with! The flowers looked beautiful and were perfect for our wedding!