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Brooklandville Bridal Salons
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Francesca's Bridal

4.5 out of 5 stars and 131 reviews
4.5
(131)
best-of-weddings

2360 W Joppa Road, Ste. 108, Lutherville, MD

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About This Vendor

Making Your Wedding Dress Your Own

A wedding dress boutique in Lutherville, MD, Francesca’s Bridal offers its clients a luxurious shopping experience. With a range of styles and sizes, this store wants every customer to look and feel their best on their special day. With a love for all things fashion, their talented staff strives to find the perfect dress to bring their clients’ dreams to life. Highly trained seamstresses and consultants are the secrets to this store’s ongoing success. This family-owned business is staffed by Francesca, the owner, and her daughters. Together, they have found the perfect gowns for their customers for over 19 years. In 2014, Francesca’s lists of achievements grew even more as she expanded to open Francesca’s Atelier. This second business specializes in formalwear for various members of the wedding party and guests, including mothers of the couple. The customer experience is crucial to how Francesca’s Bridal operates. They want everyone they assist to feel at ease in their boutique, so they can feel comfortable sharing their dreams for their wedding dress. The shopping experience is tailored to each customer, with private appointments available. Francesca and her team’s passion for the gowns they carry is apparent in their dedication to finding the right dress for each customer. Many of the designers carried by Francesca’s Bridal are unique to the Baltimore Metro Area. Some of these brands include Romona Keveza, for a couture feel, and Carolina Herrera, for those who prefer a modern look with fun accessories. Occasionally, the store will host trunk shows. These are a great opportunity for customers to explore the newest possibilities that await them in the world of wedding fashion. Onsite seamstresses can then professionally alter the chosen gown to the client’s specifications, ensuring a perfect fit. Various accessories, from geode-inspired earrings to classic veils, can complete the look.

Details

Accessories
Clutches & Handbags, Cover Ups, Wraps, Hair Accessories, Headbands, Pins, Combs & Clips, Tiaras, Sashes & Belts, Shoes, Veils
Business Attributes
Woman-owned Business
Dresses
Flower Girl Dresses, Mother of the Bride Dresses, Shower & Party Dresses, Wedding Dresses
Fashion Services
Alterations, Custom Designs, Dry Cleaning & Preservation, Online Ordering, Plus Size Available, Private Appointments Available
Awards and Affiliations
Hall of Fame2020 Best of Weddings Winner2019 Best of Weddings Winner2018 Best of Weddings Winner2014 Best of Weddings Winner

Pricing for Francesca's Bridal

Curious to learn more?

Francesca's Bridal Reviews

4.5 out of 5.0
131 reviews
5 Star
77%
4 Star
12%
3 Star
2%
2 Star
5%
1 Star
4%
Reviewed On 9/11/2022 by Rachel D
My appointment at Francesca's was amazing! Francesca really listened to my needs and found several gowns that hit it out of the park. I ended up picking a dress from a different salon during a trunk show, but I still can say my dress shopping e...
xperience has been all positive!
Reviewed On 12/23/2021 by Aubree N
Kara at Francesca's Bridal was the sweetest and super helpful during my wedding search! I came across the store online when they announced they were having a trunk show for one of my favorite designers, Enzoani, and I found my perfect dress on ...
the first showing! Kara was absolutely amazing throughout all of my fittings and made sure I was absolutely happy with my dress. I highly recommend this bridal store!
Reviewed On 11/03/2021 by Emily O
I wanted to thank Francesca and Kara for all their support! I highly recommend Francesca's to all those local future Baltimore brides! Their selection is AH-MAZING! I found a designer I loved (Galia Lahav)! When I found the "one" I had a few ...
modifications to make. Kara and Francesca worked with Galia (noting my exact measurements). When the dress arrived, it was exactly what I envisioned and MORE! It fit like a glove ! The only modification needed was a hem+ bustle! Their seamstress was so kind and detail oriented (all lace gown with lots of beading). They also helped me use a something old (mom's veil) and make it my own (ordered extra lace from my down to add to the veil). Again, thank you for aiding in my special day and making me feel like a princess ! I am forever grateful!
Any questions?
Reviewed On 9/29/2021 by Kaylee R
Francesca (the owner) and Marla (the seamstress) were amazing to work with! This was my seventh bridal boutique I visited and was still unsure about what style I liked. I knew I wanted a clean, classy, plain dress but had not yet found a style ...
I loved. I tried on an Anne Barge dress and immediately fell in love. After the purchase, I wanted to add a topper onto the dress and Francesca and Marla worked to make my dream come true. I LOVED my dress and couldn't have imagined choosing it anywhere else. I 10/10 recommend Francescas Bridal and could not have imagined getting my dream dress anywhere else.
Reviewed On 4/23/2021 by Alexa R
Out of all the boutiques I went to, Francesca’s was by FAR the classiest and most professional. I am an indecisive person, but choosing a dress here was a breeze. I had no idea what I was looking for so Francesca pulled out several stunning dre...
sses and I would have been happy with purchasing any of them! It is crystal clear that Francesca is extremely knowledgeable and trustworthy. I cannot wait to see my fiancé’s face when I come out wearing this dress. I would recommend to anyone!!
Reviewed On 9/05/2020 by McCall B
I’m from Baltimore but was living in Pittsburgh & planning my wedding there when I went dress shopping. I’m indecisive so I thought a fun day of getting my feet wet at home would be fun. I went to one store before Francesca’s and I left feeling...
discouraged. When I walked in francesca’s I felt a breath of fresh air, this store was different. First, you’re treated like the only bride when Francesca or Kara is working with you. Second, their selection of gowns are truly beyond my wildest dreams. I felt gorgeous in every single one and could have played dress up all day. But Francesca knew exactly what I wanted and put me in the Rivini gown of my dreams. I couldn’t leave without buying that dress. Being 5 hours away during alterations was hard but Kara was so accommodating to when I was able to come back and planned things around my schedule. When coronavirus halted my wedding plans, Kara knew exactly what to do so my dress was perfect when my day finally arrived. I can’t say enough about how wonderful it was to work with these ladies. They truly make dreams come true.
Reviewed On 3/28/2020 by Jenny M
A family friend recommended Francesca's, and they did a stellar job. I enjoyed working with Francesca and her team from first hunting for my dress to final alterations. They knocked it out of the park at every stage. I had fun, felt supported,...
and I could tell they truly cared about finding me a dress and accessories I loved and felt good wearing. My dress was a dream. I also popped into their jewelry trunk show one day, and it felt like I was shopping with my friend! You have a lot of things to stress about leading up to the wedding, but for me, this was something on the list that I never stressed about. Thank you, Francescas!
Reviewed On 10/16/2019 by Heather G
Francesca's Bridal is a one-stop shop for all of your bridal needs. From making my initial appointment to find my dream dress to the last fitting, I was in awe of the care taken in making sure my dress was perfect for my special day. Francesca'...
s and her staff will make you feel like such a beautiful bride and not to mention that their dresses are soooo beautiful. I ended up purchasing a one-of-a-kind Rivini and veil and couldn't have been happier with the fit. The seamstress is crazy talented! If you're looking for a unique dress, please go see Francesca's Bridal!
Reviewed On 10/09/2019 by Jenna D
I am so beyond happy that two of my friends recommended Francesca's. I had tried other local bridal stores before Francesca's and I could not find a dress for me at all and I felt like they would hand me dresses that did not work for my style. ...
Once I walked into Francesca's and met Kara and Francesca , I just knew I would find my dress there. Francesca actually found my dress, which is so perfect for me! It is my dream dress and I cannot wait to wear it on my wedding day! I highly recommend them to every bride I know. They care so much and really pay attention to YOU and what YOU want. Seriously Love them!
Reviewed On 9/30/2019 by Lauren S
Francesca's Bridal Salon is a real joy to work with. Francesca was so patient during the dress selection process, happily pulling what seemed like a hundred dresses, and expertly helping us to narrow it down. She made sure that the dress was ...
properly suited, and when asked, she provided her opinions without being overbearing. Kara was extremely helpful and patient during the fitting process and expertly advised about the most appropriate shoes to best go with the dress. I would highly recommend Francesca’s!
Reviewed On 9/27/2019 by Lindsey F
I made an appointment with Francesca's Bridal to view the selection of the Wilderly Bride trunk show last weekend. I want to start off by saying I had no idea what I style I wanted and had zero expectations that they'd have something I'd fall...
in love with. I was completely open to "leaving it to the professionals". My MOH and I were greeted and checked in moments after we arrived. Kara Moro brought us champagne while we waited and let us know that she would be with us momentarily. While waiting, we browsed the gowns in the trunk show and I picked out a few to try on. It was my turn to begin trying on dresses. I disliked one or two elements of every gown I picked out and was growing frustrated. Yes-you read that right; from the girl who had zero expectations coming into this, I was growing frustrated that I wouldn't be able to find a gown. Kara brought me a few more gowns and asked me to tell me what I liked and disliked about them. Not only did Kara voluntarily fan me with a wedding magazine to cool me off while I was trying on dresses, she patiently worked with me and critically listened to what I liked and disliked about every gown I tried on. The last gown she hung up is a very, very special gown. You are probably not going to believe me when I tell you this but Kara found the dress I fell in love with! I had a 5-star experience from the moment I walked into Francesca's until the moment I left. Kara and the rest of Francesca's are phenomenal and I will recommend this salon time and time again. Thank you all for making my first bridal appointment such a wonderful experience!
Reviewed On 9/25/2019 by Alyssa R
Every part of my experience with Francesca’s Bridal was amazing! I went to Francesca’s after having not a great experience at a previous bridal salon. I was not feeling excited about looking for dresses but I was on a time crunch so my mom and ...
I had to go. Kara was amazingly helpful and working with her made me enjoy shopping for a dress again. She actually listened to my feedback and helped me find my perfect dress. I told her what I wanted and after trying on a few dresses I was started to get overwhelmed by the choices. One thing that was really important to me was being able to dance in my dress. So each dress I tried on I would dance a little in it. I remember one I did not dance in and Kara pointed it out and said ”that dress is a NO because you didn't like it enough to dance in it.” And she was 100% right! She talked to me like my friends would have and I loved that. With the help of her and my mom we found the winner. Probably my favorite thing about Francesca’s was their transparency. I told them my budget and not only did she keep me in my budget but, she pointed out that after the dress was altered it would still be within my budget! I went to 3 other salons and none of them mentioned keeping the dress and alterations in the budget. They were only focused on keeping the dress in budget. My dress came in on time, it was altered quickly, everyone in the salon was always professional and helpful.
Reviewed On 8/22/2019 by Emily H
I had this vision of what I wanted my wedding dress to look like: a high neck, simple, clean, and elegant gown. I tried on close to 20 dresses and nothing really stood out. My experience at other places was nice, but nothing special. My Mom t...
old me about Francesca’s, so we added it to the list and scheduled an appointment. From the moment we walked in, I knew this was the place I was going to find my dress. Kara and her Mom were so welcoming, nice, and funny too, which really helped me de-stress. They listened to everything I said I liked or didn’t like about wedding gowns, while also using their expertise to help me find the perfect gown. In fact, I was pretty set not trying any strapless gowns on (because I was so set on a high neck), but Kara said to try one on that she picked out based on what I was liking or not liking about other gowns. I was skeptical to say the least, but when you’re already stripped down and have tried on 20+ gowns, what’s one more? The Arielle by Amsale gown was the one. It was the most simple, clean, elegant gown, and while it was the exact opposite of high neck, I was so in love with it. It flattered my body type and had three small, satin bows in the back that really made it special. Without Kara, I would not have found my dress. I was amazed at how she got me to try on something that was not what I was originally going for, without being pushy, and it ended up being my dress. I 100% recommend Francesca’s Bridal to anyone looking for a dress. I loved it so much, I even bought my rehearsal dress there, too! Schedule an appointment... you won’t regret it.
Reviewed On 7/06/2019 by Colleen F
Great experience, but wish I did a final fitting! Overall, my experience with Francesca's was AMAZING. I really enjoyed working with the family-run shop including Francesca, Cara, and Marianne. They always made me feel welcome, celebrated the b...
ig moments with champagne, and allowed me to bring a reasonable amount of guests to each fitting. I found a GREAT sample sale dress, which was reasonably priced (below the store's $1800 dress starting price) and was able to come back for multiple styling and fitting appointments. I had my last fitting about 5 days before the wedding, and at which time the seamstress sewed in cups. I wish I had come back for a final fitting though because I wasn't quite comfortable with how the cups looked on the wedding day. Otherwise, my experience was perfect!
Reviewed On 7/04/2019 by Kirsten A
I had the best experience here at Francesca‘s bridal. I found my dream dress and Marianne and Francesca made the experience as seamless as possible
Reviewed On 7/02/2019 by Storm E
I’m so excited that I went to Francesca’s Bridal Shop! I found my wedding dress on the first visit with the help of Marianne! She made me feel completely comfortable and was so patient with me. She also shared a tear moment with me and my mothe...
r when I found the one! 💜
Reviewed On 11/27/2018 by Teri t
Francesca's Bridal boutique is a beautiful boutique with gorgeous gowns. The quality of dresses is top notch. The quality of dresses, the selection of gowns, and attention to detail for all accessories to accompany the gown, I would rate 5 sta...
rs. The reason for a lower star rating is the overall customer service. The prices match that of high quality gowns, and to pay the premium prices, one would expect high quality customer service. Great customer service was given during the selection of gown and for initial payment. After the initial service and payment were made to owner, the rest of process was handed down to associates, who were very kind, but communicating through a third party with details for the remainder of the process added to confusion and ill-informed information, especially regarding additional fees, such as shipping, alterations, which were not disclosed when purchasing. There were also issues with appointments that were changed, twice, on behalf of Francesca's Bridal, with not having items ready, which made for extra trips to Lutherville. Flexibility with scheduling is normal, and although challenging from out of town and working full time, was not concerning; it was the customer service of the delivery of the message with changes and not concerned at all with the imposition put on the customer. The delivery was of the messages were arrogant and demeaning. Although I loved the wedding dress purchased, with all the details and stress surrounding the planning of a wedding, I don't know that I would select Francesca's again. I worked with many vendors and stylists for the wedding, and everyone from very pricey items for the wedding to the smallest of items provided top notch customer service to add to the special memories of the wedding process. This was not my experience at Francesca's Bridal.
Reviewed On 10/23/2018 by Tina T
As a mother of the bride with two other daughters who may tie the knot and need a dress, I would only consider Francesca’s Bridal. From start to finish, they were there every step of the way. On the first fitting day, the first dress Frances...
ca brought out WAS the dress! The fitting three months later was wonderful and then all that was left was a final fitting out in California where the wedding was to be held as my daughter could not get back east. Francesca and her daughters are so professional and helpful. There was a shipping problem and for a short time UPS had misplaced our dress. They sprang into action and had another dress (the same designer, the same dress) ready and waiting in case the dress did not appear. Fortunately, the dress made its way out to California and yet we were completely assured thanks to Francesca’s wonderful communication and calm manner. Thank you Francesca!
Reviewed On 10/20/2018 by Meghan C
Francesca’s Bridal is simply the best!! Francesca creates such a beautiful experience and she has such an eye for style and cares personally about each bride and family. She carries the most gorgeous dresses- I didn’t want or need to look anywh...
ere else for my wedding dress, after seeing the fantastic service and gorgeous selection of dresses when my sister bought her dress there. We have since recommended at least 3 friends to check out her salon— all of whom bought their dresses there after checking out multiple stores. Francesca and her daughters and staff take enormous care and pride in making everything beautiful and perfect for their brides. This is simply the best bridal salon!!
Reviewed On 10/18/2018 by Debby T
I'm a recent MOG and after striking out in the DC area, someone told me about Francesca's Boutique along side Francesca's Bridal, in Baltimore. I wanted something for an oceanside Saturday night, not black tie wedding, that would just make me f...
eel special. On my first trip there, almost everything I tried on looked great, but was either too dressy, or just not right. Francesca suggested I return the following week for one of her designer's trunk show. She was sure this designer that fit me so well would have so many more dresses to choose from. The absolute perfect dress was there, and the designer sketched for me how she could make the halter back more appropriate for this MOG. Francesca's is a small, intimate very personal shopping experience and everyone there was cheering on my selection. When the dress arrived, minimal alterations were needed and were quite reasonable. At my second fitting, Francesca cajoled the seamstress into immediately doing one more small alteration while I waited, to save me another trip to Baltimore. I felt like a million bucks on my son's wedding day and there is no doubt in my mind that I found the perfect dress. Forget even bothering with DC shopping. I would go right back to Francesca's the next time I have the need for a special dress.
Reviewed On 10/13/2018 by Danielle F
Francesca’s was absolutely amazing; the first time I went dress shopping at another store I had an awful experience; felt I wasn’t being listened too and the person helping me kept offering awful suggestions. So let me tell you about Francesca...
’s, first of all I showed up to Francesca’s on my birthday without an appointment(I know huge wedding dress shopping faux pas) I showed up with a friend just to look- however, Francesca’s took me in immediately! They showed me something’s I might be interested in when I said I would love to try them on she made room for me in their busy schedule that day just 45minutes later!!! Their patience with me was impeccable as I had no clue what I wanted! I tried on multiple dresses and finally found it! I was able to say yes to the dress!!! So besides being extremely accommodating, they listen, they understand and they are extremely patient!!! I highly recommend every lady stop at Francesca’s(make an appointment first 😉) but I don’t think you’ll have to look any further!!!
Reviewed On 10/03/2018 by June R
Francesca and Kara were wonderful to work with. Buying a wedding dress can be extremely intimidating, but Francesca and Kara made it easy. Francesca’s Bridal was the first bridal salon I visited and I had a vision - a silhouette and material i...
n mind. My appointment was with Francesca, and she listened to my vision and what I was looking for in a wedding dress and grabbed a few dresses for me to try on. What I appreciate about the visit is that, to be sure I knew what I wanted, Francesca made sure to select a dress that was along the same vein but different slightly in material, structure and silhouette. It helped solidify my choice. I found The dress, I found MY dress! Because Francesca’s was my first visit, I still went to my other appointments, just to be sure, but made a return appointment to try on MY dress again. No other dress made me feel the way this one did. Once my dress was purchased, I communicated with Kara (who was prompt and detailed) regarding my dress status and scheduling fittings. Francesca’s Bridal has an in-house seamstress, who does incredible work and quickly! The only very minor bummer was that one of the small crystals on the back of one of my straps popped out of its prongs before the ceremony at some point. My overall experience with Francesca's Bridal was fantastic! I wish I had an excuse to wear my dress over and over and over again.
Reviewed On 7/19/2018 by Rebecca O
My experience with Francesca's Bridal was incredible! Their salon was the first and only I visited. I did not need to look anywhere else! I had an idea of the type of dress I wanted, but did not have a picture because I never found one. I d...
escribed my vision to Francesca and the first gown she brought me was the one. I was amazed how she did it first try!! I tried on a few other beautiful gowns just to be sure. I loved them all - the selection was great. Francesca is kind and professional. She made me feel so beautiful, and she was fun to work with. The entire staff was the same way. They were proactive in scheduling. When I had fittings, they had my dress already out for me in the fitting area. They were expecting me and ready. I recommend you head to Francesca's Bridal for the most beautiful gown for your day! You deserve the best!!!
Reviewed On 5/09/2018 by Jessica M
I had a fantastic experience with Francesca’s! I had visited a few salons with a specific dress vision in mind, and after striking out at all other salons, as well as with the handful of dresses I tried at Francesca’s, Kara asked me to “humor” ...
her by trying a dress on that was the complete opposite of what I had my heart set on—opposite fabric, opposite cut, opposite style. And it ended up being *the* dress! Kara has such an obvious eye for recognizing what flatters various body types, and she made me feel at ease enough that I was ok stepping outside of my comfort zone. After purchasing the dress, the rest of the process was a breeze. Kara stayed in touch regarding the status of our order, and the salon was very accommodating in terms of scheduling fittings for times that worked best for me. There wasn’t a moment during the entire process that I felt stress due to my dress, and I know that’s a feeling many brides go through. Oh, and Francesca’s seamstress, Gana, is an alterations superwoman! We are so pleased, all around, with our experience with Francesca’s.
Reviewed On 4/30/2018 by Elizabeth A
Searching for a wedding dress can be a very vulnerable experience, so having the right person to curate that experience is a gift. Bettyann was a dream to meet and work with, and she helped me and my mom share a moment we've been looking forwar...
d to for years. In terms of Francesca's selection, every single one of their dresses is gorgeous. They clearly have impeccable taste, with a decent variety of price points, and their Atelier around the corner is a great stop for Mother of the Bride dresses as well. Cant' recommend them enough.
Reviewed On 4/26/2018 by Caren G
The selection and service at Francesca's is top-notch: I was very happy with the tailoring, and the accommodations that were made to ensure that my last minute request was taken care of. Their selection of dresses and accessories is gorgeous!
Reviewed On 4/25/2018 by Jessie M
I have a very personal connection with Francesca's- Bettyann is my best friend's mom, and I've waited for years to have my appointment. I never thought about what my experience in choosing a dress would be, but I could never have imagined how m...
eaningful it was. From setting up my appointment to having Francesca herself have a hand in my choice, every single person I encountered was warm and professional. And it was fun! I am so thankful, and I can't wait to wear my dress!
Reviewed On 4/05/2018 by Kate M
I visited Francesca's after 3-4 other dress stores- I was overwhelmed and hesitant to try on any more dresses. I had the honor of working with Francesca herself - and am so grateful for her experience, patience, and confidence. I am not a shopp...
er, and rarely get too dressed up or treat myself to fancy things. Francesca made me feel totally comfortable and helped me get in the spirit and celebrate! I tried on a total of only 5 dresses and ended up back in the second dress Francesca picked out! I did not have the immediate "this is the dress" moment...and I don't think I'm the kind of person that would. Francesca must have seen my wheels turning and jumped right in to help me think it through. She clearly knows her stuff and her brides :) I absolutely LOVE my dress - it combines all my favorite pieces of the dresses I've tired on. I visited Francesca's after 3-4 other dress stores- I was overwhelmed and hesitant to try on any more dresses. I had the honor of working with Francesca herself - and am so grateful for her experience, patience, and confidence. I am not a shopper, and rarely get too dressed up or treat myself to fancy things. Francesca made me feel totally comfortable and helped me get in the spirit and celebrate! I tried on a total of only 5 dresses and ended up back in the second dress Francesca picked out! I did not have the immediate "this is the dress" moment...and I don't think I'm the kind of person that would. Francesca must have seen my wheels turning and jumped right in to help me think it through. I had three fittings total. The team was helpful in figuring out where to bring in, hem, etc. They work quick, and know what they are doing. We had the best wedding day - feeling so beautiful in my dress definitely helped. It fit perfectly, and looked so beautiful in our garden setting. I LOVE my dress and am sad I don't get more occasions to wear it :)
Reviewed On 4/04/2018 by Nicole K
I found Francesca's by chance, it was the closest bridal boutique to a bridal expo that I was visiting, and it was the greatest find! They made time for me day of to have an appointment. Dominique took the time to get a feel for my style and bu...
dget. I was a lucky one and she found my dream dress that day! Since finding my dress, Dominique and the entire staff have been so wonderful. They have kept in touch with my wedding planning process and have reached out with opportunities for events for mother of the bride dresses. Not only is this company professional, but they truly care about their brides. I cannot say enough wonderful things about them!
Reviewed On 12/21/2017 by Sara S
I had a few friends refer me to Francesca's bridal and I had a great experience there. They helped me customize my Badgley Mischka dress and make sure that it was customized to my liking! During a few of my fittings, I would have preferred tha...
t one of the sales associates be there with the seamstress as well since they obviously know wedding dresses better than I do - that's the only reason I took off a star. When Francesca or Kara are there, you have nothing to worry about!
Response from the Vendor on 12/21/2017
Thank you so much for your feedback! We are always trying to better ourselves for our brides. Thank you for sharing your experience. Congratulations to you and your husband!
Reviewed On 9/27/2017 by Patrice E
Exquisite gowns, meticulous fittings and unmatched customer service are the hallmarks of Francesca’s Bridal and Francesca’s Atelier. From the get-go, my daughter and I knew that Francesca would make the process of looking our best, not only an ...
enjoyable one but a journey that she would personally see through till we stepped in the limousine. And that is exactly what she did – making every single visit fun and enjoyable, finding the perfect hair accessories, custom designing a veil, overseeing each and every fitting, personally delivering and laying out our garments the day before and assuring us that there wouldn’t be any wardrobe malfunctions on the big day but if there was, she was just a short drive away and would be there in a jiffy. My MOB gown was ordered during a trunk show six months before the wedding. It was the first venue we visited and the second dress I tried on. I felt like a million dollars walking out of that salon knowing that in fifteen minutes my dress search was over. When it was time for fittings, I feel like they spent as much time on me as they did on the bride – tweaking here and there to make sure that the fit was as perfect as could be. I will never forget how I felt when I slipped into my dress on the big day not to mention how beautiful and happy my daughter was in her Francesca Bridal gown and veil. The princess bride and her queen mother! – thanks to Francesca, Cara, Tori, Elle, Sandra and Gana. We are forever grateful and we will be back! xo
Reviewed On 9/27/2017 by Rita D
After my first visit to Francesca's, I knew that I'd end up doing just about anything to get my dress there. I have a enough sense to know that looking good on the big day goes beyond a good body or fancy dress. That's where Francesca herself...
comes in. After our first appt, I knew she would make me look good on my wedding day because she'd make sure that tailoring was impeccable, that the correct undergarments were worn, that the bustle worked for my rear, and that ultimately, I got a dress that worked for me, which can be easier said than done. It's hard to put into words, but it was very clear to me that selling a dress was not Francesca's first goal, and just like that, she had my trust. The only wrench in this blissful account? I, picky as ever, didn't love any of the dresses that I saw at the boutique that first day. I tried a few on, kept an open mind, but nothing left me feeling like it should be the most important dress of my life. I was stuck. I knew I wanted to work with Francesca over the next few months, but I also knew I wanted a dress I felt excited about. What I didn't realize was that she is getting in new stock all the time. It's a very small but very steady trickle. Francesca told me what she had coming down the pipeline that she thought would interest me, and we set up another appointment. It turns out the dress I ultimately got was one of those shipments though it took me a long time to decide. She was incredibly patient with me and never held a timeline over my head that I was x amount of time out from our date. One of the things I most appreciated about her calm and cool demeanor was that since she knew me and my intent at that point, she'd allow me to shop in without an appointment just to go through her racks one by one to revisit my B-list and to check for new things. This did a lot for my own peace of mind. This is why I kept circling back to Francesca's after visiting multiple shops in the Balt & Wash areas. I could go on and on about specific examples of the time and personal dedication I received from Francesca's but one little above and beyond example I've thought of multiple times since the big day really highlights the custom experience you get at Francesca's should you become a customer. My pregnant bridesmaid came in to learn how to bustle my dress just over a week before the big day. My wedding coordinator insisted that I get written instructions or a diagram just in case. My bustle was not a simple pull-it-out and button-it-on. It wasn't typical at all. When my dress and veil were delivered to my mom's house, so too was a step-by-step diagram complete with an actual photograph with each step. Handmade? Yes. Time-consuming? I'm sure. Effective and stress-reducing? Most definitely. And of course, things did not go as smoothly as they did in the boutique , and that diagram came to the rescue. After also being so pleasantly surprised with our experience, my mom didn't hesitate to get her own MOB dress from Francesca's other boutique, the Atelier. My very particular sister also ended up getting her gown there too. Just like working with Kara and Francesca, hearing about them working with Tori at the Atelier was another no-pressure, relaxed, but highly professional experience. Now, I'm looking forward to my sister getting married just so I can have the excuse to interact with this family and fabulous group of professionals again. They are true gems in this area, and Baltimore is lucky to have them.
Reviewed On 8/17/2017 by Vermeka L
This shop feels like family! My mother bought her gown here when they were located on belair road. When my fiancé proposed last year, it was the first place and only place I visited to obtain my gown. The wonderful thing about Francesca is they...
have unique gowns for different body types. When you walk down the aisle- people will be in awe! I bought my dress here and my groomsmen even obtained their tuxs at this location. Kara is always available whenever you call. I just completed my fitting today and I am in awe with my Eddy K gown. They helped me select it, gave recommendations on shoes and I even purchased my hair attire here. I can't wait the big day and I thank you ( Francsaca) for making this a memorable stressless process!
Reviewed On 8/15/2017 by Kendra N
Such an amazing experience working with the team at Francesca's! The boutique is very intimate with typically only one appointment occurring at a time so you truly feel special. I found the dress of my dreams in the very first dress I put on. ...
Thank you Francesca and team!
Reviewed On 8/14/2017 by Annie C
I had a great experience finding my wedding dress at Francesca's Bridal. The staff there are so friendly and they work with you to figure out what style and look you want and then help you to find the gown that will be the best fit. The entir...
e staff was helpful throughout the process and I highly recommend them to any bride that is looking for their perfect wedding dress!
Reviewed On 8/13/2017 by Brett F
Francesca and her team are the best! I had a dress in mind for my appointment; they worked with the designer to get the sample dress shipped for me to try, then took excellent care of my dress, and finally, their alterations (done in less than ...
a week) made the dress absolutely perfect! There is no chance a better team or shop exists.
Reviewed On 8/10/2017 by Caroline B
I loved working with Francesca's. All the ladies there are so kind and really have wonderful taste. The dress I ended up with is not at all what I expected to choose but Francesca insisted I tried it on and I fell in love as soon as I did. I am...
so glad that she pulled things that I would not have because in the end she was the one who found my dress.
Reviewed On 8/09/2017 by megan S
Francescas was the first bridal store that I went to. I like almost every dress they helped me try on. They were mindful of the budget that we established as well as the short period of time between my engagement and the wedding, by only show...
ing me dresses that could be provided in the required timeline. Francesca listened carefully to what i was looking for in a wedding dress, but also gently encouraged me to try other options just to be sure. I left that day, trying to decide between two dresses. I then went to another bridal salon the next day, and the experience was totally impersonal and the dresses seemed cheap and dirty. Total opposite from my experience at Francescas. I promptly made my appointment to go back the next day and order the dress that I could not stop thinking of from the day before. Kara and Francesca were able to help me put the whole outfit together with a beautiful veil and belt. I would definitely recommend visiting this salon.
Reviewed On 7/17/2017 by Morgan K
Cannot say enough good things about Francesca's Bridal. I worked personally with Francesca to find the perfect dress and she could not have been more helpful in the process. She picked out a handful of selections she thought I may like, and gav...
e me honest opinions on how each look. While I ultimately did not find the perfect dress at the store, I highly recommend Francesca's. Thank you again.
Reviewed On 6/13/2017 by Rachel F
I loved working with Francesca and everyone that works at this salon. They were all so helpful at helping me find the perfect wedding dress, and they really listened to what I wanted (and didn't want). They stayed well within my budget, and I n...
ever felt pressed into things I wasn't comfortable in. Alterations have been great as well. Definitely recommend this salon!
Reviewed On 5/22/2017 by heidi s
My daughter is getting married on 5/28/17 and Francesca and her amazing staff helped her find her dream dress. Francesca herself helped us through this process and she immediately got a sense of my daughter's style and what she hoped her Brida...
l gown would be. The dress came in and the alteration process began. Her seamstress does an amazing job and worked with Lindsay to find the perfect fit. They also made adjustments to the train putting in hooks so it can be removed after the ceremony. The salon is beautiful and most of all calm. It feels like you are a guest in someone's home and not part of a bridal gown mill. I highly recommend Francesca's as the place to find your perfect gown and have a wonderful and memorable experience.
Reviewed On 5/20/2017 by Marissa K
Found the perfect dress here-- so happy with my experience.
Reviewed On 2/18/2017 by Alana K
I can't stress enough how wonderful my experience at Francesca's has been! When my sister bought her wedding dress at a different salon last Fall we were less than thrilled with the service and I knew I wanted to go elsewhere for my dress. I'm...
SO grateful to have decided to make an appointment at Francesca's. The staff is patient, knowledgable, and was receptive to my vision. Kara helped me find the most beautiful dress for my wedding. I never felt pressured into committing to anything before I was ready. I couldn't have asked for a more pleasant wedding dress experience. I'd highly recommend this shop to all brides! They treat their customers like family and it's been a pleasure working with the entire team.
Reviewed On 1/27/2017 by Beth S
Francesca and Cara have been absolutely wonderful! The selection and service at Francesca's has been stellar.
Reviewed On 1/26/2017 by Dana L
I had an amazing experience at Francesca's. I had Francesca herself helping me. She picked out the absolutely perfect dress for me, one that I would have never picked out for myself! I felt like she cared about me and was taking time to help me...
find the right one. I went to another popular salon in the Baltimore area and did NOT have a good experience at all - it was clear that they only cared about me if I was going to spend a lot of money. Francesca was amazing and even allowed me to hold on to a dress at sale price for a few extra days so my mom could come from out of town to see it on me first! I'm so happy to have gone there and found my dress!
Reviewed On 1/16/2017 by Judy B
Did not purchase dress here but the atmosphere was very nice, sales people helpful and attentive. Gowns on the high side$$$ from what we experienced in 5 other shops but if you can afford it, worth a visit.
Reviewed On 11/04/2016 by Kelsey G
Everything about my experience at Francesca's was absolutely amazing from finding my dream dress to the alterations in 2 weeks. I loved working with Francesca. I told her what I was looking for and I only had to try on one other dress before I ...
found the one. She made me feel so comfortable and never once did I feel pressured. Additionally, Francesca's was so accommodating. I live in London bought my dress in December and did not see the dress again until two weeks before my wedding day and I was not stressed at all. I had four alterations in two weeks as I had lost weight and Francesca's team made me feel comfortable and my dress was exactly as I wanted it to be. They are all wonder women. Francesca was also able to find the perfect earrings to match the beaded design on the back of the dress. I would highly recommend Francesca's Bridal if you are looking for a relaxing, fun, special wedding dress experience.
Reviewed On 10/27/2016 by Katie S
I had been to countless bridal salons in MD/VA. You name it- I was there. I tried on many dresses and was frustrated. I had heard about Francesca's so I decided to try it. I had gone in discouraged from my other salon experiences. But I wa...
s greeted by the lovest group of women who made me feel- well..."like a bride to be". The dress selection was amazing. The people were spectacular. And my feeling of being discouraged quickly went away. Of course I tried on a bunch of dresses- they were all so beautiful. These wonderful women helped encourage me and made me feel special. They listened to my thoughts, concerns and desires for a gown. And they really took thoughtful time while helping me pick a dress. I never felt rushed or pushed to make a purchase (like I did at some other stores). Even after I bought my dream dress, the follow up customer service was incredible. I didn't feel like just another client. And they were fantastic all the way up to the wedding day with tailoring, shoe ideas and any question I had. These women are not only knowledgeable about dresses- It was the perfect place to go for this first time nervous bride. I can't recommend Francesca's more.
Reviewed On 10/24/2016 by Amanda D
Had the best time finding a dress at Francesca's! Kara and her mom were such a blast and easy to get along with! I know I was such a pain but by the end I was so excited and happy with my decision!
Reviewed On 10/20/2016 by Alex C
I worked with Francesca and Kara to purchase my wedding gown, veil, and jewelry for my wedding. These ladies are so amazing. They made me feel so comfortable and most importantly made the experience FUN! After I purchased my dress they let me k...
now about trunk sales for the veil and jewelry. My mom and I had so much fun. My mom also purchased her rehearsal dinner dress and mother of the bride gown from them. Their seamstress also does a fabulous job with alterations. Thank you ladies!
Reviewed On 6/26/2016 by Sean R
Could not have been a worse experience. The dress buying experience itself was nice. Beautiful salon, wide selection of dresses and champagne toast included, unfortunately it all went down hill from there. It would take multiple phone calls t...
o get a response about questions. Staff would be unaware of conversations I had had with other staff. Worst, they order the wrong size dress. When my dress came in one month before the wedding, it was a whole inch too small, despite the fact my measurements were essentially the same. $600 later in alteration fees everything was "perfect". I would not go back to this salon
Reviewed On 5/31/2016 by Megan H
The only good thing I can say about this place was the fun I had in picking out my dress with Kara. As soon as I purchased my dress/jacket, the true colors of Francesca’s Bridal came out. I made my purchase in September for a May wedding. Co...
me March, I get a call that everything is in except my jacket because when it arrived it didn’t match as far as color. I really didn’t think much of it and figured they were expediting a new one, of the same item, in the bright white. April comes, I come in for my first fitting, still no jacket. At that point, I was told the jacket is here but it’s in pieces and not to worry, the seamstress will have it for my next fitting. Next fitting comes and goes, still no jacket. At the third fitting, they bring out a piece of tulle with god-awful lace attached to it. Instead of ordering my jacket, they were trying to rush and make me something that was nothing like what I ordered. My mom and I were furious. Where was my $500 jacket? What’s been going on since September? Why is the girl I gave my money to and signed the contract with, saying “I didn’t place the order, someone else did”? Extremely unprofessional. This was the Thursday before my wedding. The girl came out and said “we’re going to eat the cost of overnighting a new jacket for you and it will be in Monday”. At this point, our hands are tied and we said ok since there was no other option. Now we are up to the week of my wedding, which was on a Friday. Tuesday, I get a call that I need to go to their Greenspring store at 6pm, mind you, we’ve been dealing with the Fullerton location the whole time, as we live close by. Once there, the receptionist who knows nothing if a jacket is in or not greets us. We’re waiting for Francesca herself to arrive, who clearly thinks her time is more important than ours, as we waited 30 minutes. Thirty minutes later her and her daughter come in to the shop with a UPS box. The open it and what they pulled out couldn’t have been anything further from what I ordered. It was a turtleneck top, which made my neck turn red immediately, and was completely transparent. Francesca was trying to tell me all the wonderful things they can do to this jacket to make it “perfect” for me; but at that point, we had just had it. It was awful and who knows what they would have done would have been any better. My mom and I just told her to take it back and we were refunded our money. The money wasn’t the issue as we wanted to have a jacket in church per tradition. The biggest issue I have with this place is their customer service and lack of communication. They’re basically the middle man between us brides and the dress companies. The fact that I was told nothing from September until the week before my wedding that this jacket – their excuse “didn’t come in bright white” – was ridiculous. And the excuse that something doesn’t come in bright white is beyond me when you’re talking about bridal accessories. As wonderful of an experience I had picking out my dress, it was ruined ten times over with their customer service, talking down to us, and the flat out lies. If you find a dress in this salon, go elsewhere. Don’t put yourself through what I had to be put through. Them “making it right” by issuing a refund for the jacket only, is nothing in comparison to having the vision of you walking down the aisle ruined because you didn’t get what you paid for.
Reviewed On 4/05/2016 by Erin C
I was blown away by Francesca's Bridal. I was so impressed by her kindness and professionalism from the moment I stepped into her store in Lutherville. Not only does she know everything about wedding dresses, fabrics, designers, and styles, but...
she is amazing at helping you find your dress. She encouraged me to go out of my comfort zone, and I ended up loving (and buying) the dress she suggested. She even gave champagne to my sister, mom, and me when we purchased the dress! She made every step of the wedding dress process amazing and special. I went two a few other stores in the area and they did not have the expertise nor the kindness that Francesca provided. Definitely check out her store!!
Reviewed On 3/28/2016 by Heather A
After reading about Francesca's online, we thought it would be a great experience with plenty of dresses to chose from. We scheduled an appointment for a Saturday, which you can only do with a credit card and when we asked if we could move it ...
back slightly the day of because we were at another appointment...we were told no, had to keep the original time so we did and rushed over to them. When we walked in, we noticed there was a limited selection of gowns, and only 1 other person in the store. Our associate told us there were limited sizes and as we looked around, and my friend, who is a size 14, could only try on one dress. Our appointment was 20 minutes, and a TOTAL waste of time. It had nothing to do with cost, but everything to do with inventory and feeling like the store was putting on the impression of a boutique with the rough edges clearly visible if you looked close enough. We went right back to the other actual Boutique and bought my friend's dress. I will never recommend this place to anyone. Now I know why you need a deposit, if you actual knew what you were getting into....you'd never get out of your car to go in.
Reviewed On 3/10/2016 by Amanda L
Francesca's was such a wonderful experience. I first called to check they were in my price range and they sent me to the Nottingham location where I would find the most in my budget. The first time I arrived I was just trying on dresses and had...
no intention of purchasing that day. They were still very kind and attentive. I was treated the same way I was when I returned with my Mom ready to make a purchase. The whole boutique is designed to make you feel special and alone. There are two pedestals, each in their own corner facing away from each other. And the chairs for your party to sit in are so comfortable. I love their set up so much more than the stores that have all the pedestals next to each other. The staff was helpful, and encouraging. If I didn't like a dress, they didn't make me stay in it. It was very much set to my own pace. This is a great local business to support. Their top priority is making you happy. They are so kind, helpful, and professional. They will definitely help you find the dress that makes you feel special and perfect for your wedding day.
Reviewed On 1/02/2016 by Knottie78354204
We were planning our daughter's wedding and I set up appointments at three Bridal Salons in one day! I was hopeful we would find The Dress! Francesca's was our last salon appointment. I had made an appointment with Francesca since a friend of...
mine had recommended her from her daughter's search for a dress! I was not disappointed, Francesca is a wonderful professional who knows what she is doing. She listened and looked around her inventory to find a dress that our daughter would like and after trying on several dresses we found the one! Francesca gets you glasses of champagne and celebrates your big decision! You take pictures and feel like the entire team is there to support you. That support continues right through to when the dress comes in and go can go in to try it on! You are still treated so well it is hard to explain. Then the next appointment is for you to meet the seamstress Maria, who looks and makes adjustments as needed! When you come into pick up the dress they carefully explain how to take care of it till the big day! I would highly recommend that you visit Francesca's Bridal for your wedding dress, her team is there to help you find the look you are after! You will have no regrets!!!
Reviewed On 11/09/2015 by Avery K
Francesca and Kara helped me fine not only the perfect dress, but helped me stick to my budget. They had a great variety of dresses for every taste and budget. Their tailor is also top notch, and had my dress fitting like a glove after only 1 f...
itting! Couldn't have asked for a better wedding dress experience. Fabulous store, wonderful staff. I couldn't have been happier with my wedding dress!
Reviewed On 11/02/2015 by Knottie44693989
After going to countless bridal shops, Franchesca's really just provides the best service and has the most beautiful and unique dresses. Betty Ann at Franchesca's picked out my wedding dress, and really had a great eye as it was not something ...
I would normally try on. Francheasca's also has great relationships with the designers they sell and are able to get some designs tweaked so everything is exactly how you want it to look! Nothing but the best things to say about this experience!
Reviewed On 10/31/2015 by brittany L
The staff at Francesca's Bridal was great! They were patient and never made you feel rushed. There was never any pressure to make a decision. That meant a lot to me! The dress selections were beautiful and each every time I had an appointment I...
felt like I was visiting with old friends. I highly recommend Francesca's Bridal!
Reviewed On 10/31/2015 by Bridget G
They were amazing to work with! Absolutely LOVED my dress!!! Would definitely recommend this place.
Reviewed On 10/30/2015 by Erin H
Bottom Line: Go to Francesca's and ask for Kara. By the time I made it to Francesca's I had been to multiple other stores, tried on way too many gowns, and was very much over the wedding dress experience. However, as soon as I walked into F...
rancesca's I was exited again. The store is so cute and the entire staff went out of their way to be helpful and friendly. I met with Kara, told her a bit about what I was looking for, and she picked out the perfect dress! The best part about working with Kara is she knows everything about what can be done with alterations and would actually pin the dress (not just clip it) so that it was tailored to my body. Kara and the rest of the staff were great about my request to lengthen the train, while also keeping in mind my budget, and no one ever pushing me to make a decision. They also have a great selection of bridesmaid dresses! There's no reason to go elsewhere.
Reviewed On 10/30/2015 by andrea b
Francesca's Bridal Salon is staffed by Francesca and a host of wonderful, knowledgable staff, including her daughters. They are all extremely knowledgable and helpful about all aspects of the process. Their ability to discern your taste and he...
lp with all of the little details including shoes, jewelry etc really makes your final "look" amazing. I bought several wedding dresses there since I had multiple events - Each one was fabulous, but more importantly the service and the follow through BOTH before and after the sale, and up until the wedding day, AND after is top notch, concierge level service. I can't say enough about Francesca's Bridal shop - except Go there!
Reviewed On 10/29/2015 by Knottie56048720
I have to start this review by saying I felt like the most beautiful bride EVER on my wedding day. From the day I stepped foot into Francesca's bridal salon, I knew this store was unique. I am a Washingtonian, who visited several salons in the ...
area before finding the perfect gown. I happened to be in Baltimore and stumbled upon Francesca's and found the largest selection of beautiful gowns I had ever seen. There is truly a perfect dress for every style bride in this salon. While I wanted to try on every gown in the store I was drawn to the Juliett gown by Enzoani....and it was PERFECT!!!! Every member of the staff was friendly and accommodating and Kara is a jewel. This family owned business really goes above and beyond to make each customer feel special and I was no different. The alterations experience was amazing and by the end I looked like I had been born to wear this gown!! I found the perfect gown, veil, and headpiece for my special day and Francesca called me personally to tell me how beautiful I looked! My experience was first class and being assured that I would look how I always imagined on my wedding day set the tone for a day I will never forget. The only negative is not having a legitimate reason to hang out in their lovely boutique anymore, but I plan to visit often. I love this salon and the family that pours love into it to make brides feel beautiful. xoxo Bianca
Reviewed On 8/14/2015 by Nikki W
My dress was stunning and I could not have been happier with the way it looked and the way I felt in it. I searched and searched for this particular Jim Hjelm dress and Francesca's was having a trunk show for that designer so I got it at a dis...
count. Thank goodness because it was pricey! Twice my original budget... Anyhow, that part was perfect. What made me anxious and why I cannot give them 5 stars is because it took 8 months for my dress to come in when I was told 6 months. I called them 4 times in regards to my dress and each time I was told it should be here in a week or two with no definitive date. As a bride with a wedding date rapidly approaching that made me nervous and irritated. The real kicker was the final time I called and was told it would be in the upcoming Friday, then that Friday came and went. So at the recommendation of a friend, I decided to go above their heads. I called the main store in NYC and explained the situation. The lady on the phone was so sweet and said "don't worry, we'll get it straightened out for you. Expect to hear from someone within 24 hours." 4 hours later....4 hours later!! I got a call from Francescas saying my dress was in...I can't even try and understand how that all worked out. Needless to say, the service was sub par, but the product was incredible. So take a chance if you want.
Reviewed On 8/06/2015 by Jessica H
I found my wedding dress at Francesca's Bridal, and I could not have been more pleased with my experience there. I made an appointment to come in on a whim, and as soon as I walked in, I had a wonderful feeling. The people are all so friendly...
and warm. I worked with Brittany the morning I tried on dresses and she was adorable. She really knows her stuff, and I wasn't too easy since I didn't have any idea what I was looking for. But she was calm and patient, and between her, my mom and my sister, we ended up finding the perfect dress! My dress took about 7 months to come in (which is normal apparently). I was anxious towards the end there, and I was calling the shop every week for an update. When I spoke to Brittany and Francesca I felt much better about the whole thing. Once my dress came in, fittings started. Just as an fyi, they only accept cash for the fittings. For my first fitting, Francesca even helped me to select jewelry and accessories to go with my dress. The seamstress I worked with was Maria and she was so sweet. Very quiet, but very kind and thoughful. She took her time and really thought about where to hem and make adjustments so the dress, the veil, the train, and the bustle all looked just right. I wanted a piece of fabric from something of my grandmother's sewn into the lining of my dress, and I mentioned this the first fitting. On the last fitting I finally got to see it, and Maria went above and beyond. It was in a heart shape with lace around it, and it was lower in the dress than I thought of. it was perfect! I could lift my dress just a little and get to see the heart and remember my grandmother! Not to mention, my dress fit PERFECT! Francesca's steamed my dress and veil the week of the wedding and were great about giving instructions for how to keep everything until the day of. I don't hope for another wedding for me, but I can't wait for one of my sisters to get married so we can make a return trip, they are just wonderful.
Reviewed On 3/16/2015 by Miranda V
After visiting Francesca's Bridal, I knew I had to leave a great review for all other brides out there. Brittany was wonderful! She was knowledgeable about all the designers, she listened to what I wanted and she suggested other dresses that...
turned out to be stunning on me. While I did not ultimately get my dress from Francesca's, the dress I found there became the one to beat-- it was-- BUT I highly recommend going to Francesca's. They have a great selection of dresses and like I said, you cannot beat the service. Brittany made me feel beautiful and I felt like she was a friend helping me try on dresses!
Reviewed On 3/10/2015 by Knottie1424807607
I went dress shopping a number of places and found little luck before coming to Francesca's. Walking in her salon was a completely different experience. She had well known designers mixed in with people I had never heard of. There was not a s...
ingle dress there I had seen anywhere else, which was so refreshing. I love her style, clean lines and eye for beautiful, unique dresses. If you're looking for something know one else has this is the way to go. The service was so wonderful, that regardless of where I found my dress I intended to go back to Francesca's to order it. Ultimately, I stumbled upon a trunk show for a California designer and found a dress that was meant to be part of his next year collection, so Francesca's literally wouldn't have had a opportunity to get it for me, which was a bummer. I still plan on using them for my alterations if there's is room in their schedule. I can't recommend them enough. Especially if you are going for a high fashion look at a reasonable price.
Reviewed On 10/10/2014 by Lauren D
Francesca's Bridal was such a wonderful dress shopping experience. This was the only place that I went to find my wedding dress and I am in love with the dress I chose. Bettyann was my consultant and she was so helpful and patient with my mom a...
nd me. I ended up purchasing a dress and they talked with the designer to see if she was able to make some custom changes to really make it perfect for me! A few weeks after I purchased my dress I was invited to an accessories trunk show and I purchased a beautiful veil, headpiece and bracelet. I cannot wait to see my everything come together on my wedding day!
Reviewed On 9/25/2014 by Haley J
Everyone at Francesca's is amazing. They made every aspect of our experience flawless. I got my gown, all my bridesmaids and all the tux's here. They helped find my perfect dress and make my groom and everyone look just as perfect. I would tell...
any bride to shop here and enjoy the experience. I have heard a lot of horror stories of other bridal shops but this place is the exact opposite! The one suggestion I would have to any bride is make an appointment.These lovely ladies are very busy and if you don't make an appointment it can cause extra stress on you when they don't have enough time to spend with you personally.
Reviewed On 9/09/2014 by Jennifer S
I arrived on Francesca's doorstep at the end of the day, without an appointment, and Francesca herself let me in and worked with me. She was the first person who asked me all sorts of questions so she could really get to know me as a person, n...
ot just one of a number of women looking for the "perfect" gown. As a result, I finally landed on the "perfect" gown for me. Francesca truly helped me find my own style for my wedding day!! I absolutely loved the look that eventually came together, based on her suggestion that for me "less is more" and that "it needs to be my own style." These suggestions came after she "interviewed" me and asked questions that no other salon had asked me before. After having been to ~10 salons in 2 states, she finally helped to make me feel the most beautiful and glamorous I could have imagined looking on my perfect wedding day. And my groom agreed! :)
Reviewed On 9/07/2014 by natalie b
I bought my senior prom dress at Francesca's several years ago and had a fabulous experience then. So I knew when it came time for my wedding dress I needed to to go back. (My best friend found her wedding dress at Francesca's two years ago!)...
. So after looking at one place in the Baltimore are that was known to have a large selections of dresses and not being impressed by any of the dresses I tried on I knew I had to get back to Francesca's. At my appointment I felt like I had so many choices that I LOVED (even though it is a small store!). With those choices I picked a dress that literally fit all of the things I could ever want in a wedding dress. This past weekend I was invited back for a jewelry trunk show where I tired my dress back on and picked out the perfect accessories to wear on the day of the wedding. I couldn't be happier with the service and selection at Francesca's.
Reviewed On 9/05/2014 by rachel b
Francesca's was my first stop for dress shopping. Francesca herself assisted me in my appointment. She is an elegant woman with good taste, respect for budget, and tact in her feedback. The dress I ended up with (and LOVED) was a Sassi Holford ...
marked down from a sample sale that she pulled out of storage. I was fortunate not to need major alterations, but they did my bustle in-house (~$80) and it was very high quality. On another occasion, Francesca also found a dress for my mother, which was by no means an easy task due to her particular taste. Only two small reasons I did not give 5 stars: the first is that they did not allow us to take pictures in any of the dresses, and I think that is important for figuring out how one looks in photos (as opposed to a mirror). She took all the photos on her ipad but wouldn't send any to me. The second is on behalf of my mother, who felt slightly pushed toward her purchase (she was only in town for the weekend) and was unable to make any changes to her order, even the next day. For the record, my sisters and I all loved my mother's dress and didn't believe she made any mistake (hence, Francesca being the "miracle worker") -- but my mother felt this was a customer service issue. Overall, I would recommend Francesca's Bridal to anyone in the Baltimore area.
Reviewed On 9/02/2014 by Christine G
I had a very hard time deciding on my wedding dress. I visited at least 7 or 8 different shops, from the large scale national chains to other smaller style boutiques. Francesca's was BY FAR the absolute best of all of them. It was actually the ...
second shop I visited, but then I still wanted to keep looking before I felt certain saying "yes" to the dress. After I visited the numerous other shops, I knew for certain that they all paled in comparison to Francesca's with respect to both service and the quality of the dresses they offered. First off, I can't say enough good things about my consultant, Brittany. She was extremely professional. She helped me into and out of each of the dresses I tried on. Believe it or not, many other places leave you to fend for yourself as you navigate the layers of fabric. Secondly and perhaps most importantly, she let ME decide whether or not I liked a dress. She wasn't pushy, didn't try to "sell" each dress to me, or give her opinion unless my mom or I asked. It can be SO confusing when the consultant tries to tell you that everything you try on is just "perfect." Francesca's wasn't phony like that at all. But when I did need input, direction, or reassurance, Brittany gave it gladly and professionally. And last but not least, they were accommodating, didn't rush us, and were very flexible on timing. They also remembered me and my mom and sister weeks later when we came back!! Another huge plus of Francesca's is the beautiful selection of high quality dresses that they offer. The quality of the fabrics and craftsmanship of the stitching really shined through and made me feel extremely comfortable in my dress. The sample fit me beautifully and made me feel very confident -- something I didn't get in lower quality dresses. They were also able to customize some details to make the dress exactly what I wanted. My wedding isn't until the summer of 2015, but I cannot wait to wear my dress!! I'm also really looking forward to working with the Francesca staff as I go through my fittings and finalize accessories. If you're looking for a professional, welcoming atmosphere with a great selection of high quality dresses, you MUST check out Francesca's. I hope you find your dream dress there, too!! (Btw, Francesca's isn't only bride-approved, it's mother- and sister-approved, too!!)
Reviewed On 8/31/2014 by Lindsey S
I visited the salon 2 times and was remembered by my consultant months after my initial visit. She remembered what gowns I had tried on and what I liked/didn't like. I returned in July with my mom, future mother-in-law, grandmother, MOH and 2 o...
f my bridesmaids and the experience could not have been better. I love the small, intimate feeling the salon has. We all felt as though we received the best in costumer service. We had a later appointment due to work schedules but they let us stay and finish our appointment even after the salon had closed for the night. My cousin also got her gown from Francesca's (which is the reason I visited) and had a similar experience. I would highly recommend shopping for your gown here. They have a little bit of everything for every bride's price range!
Reviewed On 8/29/2014 by Knottie6748271
I tried several larger bridal shops before I found Francesca. I was ready to give up & feeling overwhelmed & so was my mom. We were not impressed with the selection or service other competitors offered. That all changed when I made my appointme...
nt with Francesca. My consultant's name is Brittney. I explained my vision (vintage/lace long sleeve/budget) and she was more than happy to help. Unfortunately long sleeve lace is hard to find but Brittney pulled three dress that spoke to my sense of style & one outside the box. The first dress was the Winner.(WOOHOO) As for my mother she loved the personal & intimate shopping experience. Francesca also offers men's wear so of course I sent my Fiance to them. Once again Brittney worked her magic. One of our groom's men is wheel chair bound, Francesca said not a problem. It has become our 1 stop shop. All we have left is our final fitting...(Excited)
Reviewed On 7/17/2014 by Andrea M
The women at Francesca's are great. They are all so sweet and helpful and make you feel so great when shopping for dresses. They were able to work within my budget to show me dresses that were not out of my price range. They stored the dress fo...
r me during my engagement and freshly steamed before i picked it up. The alterations were pretty pricey, but they were amazing and she did a great job. It's a small shop with a lot of selection. I liked that a lot.
Reviewed On 7/15/2014 by Knottie60260658
Prior to purchasing a wedding and bridesmaids dresses the staff was friendly and helpful. That all changed after the deposit was put down on the dresses. I had to make numerous trips to the shop and at times was not even acknowledged. The locat...
ion is extremely difficult to get in and out of. You will have to work around their schedule they do not work around you. Specific days are set for each service. The seamstress did an amazing job on the alterations. Be aware that all alterations must be paid in cash. I was told this is because they do not want to have to pay the credit card service fee. Really, I spent over $4000. The alterations were $500 for the wedding dress alone. That is a considerable amount to show up with in cash. I questioned why I was being charged tax on the alterations and they became indignant. I am the customer and have every right to inquire about something. It is their job to be able to handle any questions professionally, which they did not. They did not ring the transaction up on the register but gave a hand written receipt instead. I loved the dress it was beautiful. It makes me sad that I felt uncomfortable going into their shop for such a special occasion.
Response from the Vendor on 08/05/2014
We are so very sorry to hear that your experience with us did not meet your expectations. As with all of our clients, we strive to provide the best service possible. We sincerely hope your daughter's wedding was everything she dreamed of and th...
at they are enjoying life as newlyweds.
Reviewed On 7/03/2014 by Giang L
Francesca gave me a wonderful experience from the very first moment we met! I thought I wanted a more elaborate wedding dress coming to her store, but Francesca knew what really made me happy & stay within my budget. She helped me found THE DRE...
SS and I couldn't be more happier. The level of expertise & her attention to details are top-notch. It was all done without any level of pressure or stress and I am very grateful for Francesca's help & service. Will definitely recommend to future brides who are looking for an unique experience that Francesca offered to me.
Reviewed On 6/18/2014 by Jenny S
The dress I bought was absolutely perfect!! I absolutely felt wonderful in the dress and the alterations were very well done. However, the customer service leaves something to be desired. After I purchased my gown, we attempted to try on brides...
maids' dresses there as well but after making initial contact, no one would even talk to us let alone, help us. I recommend Francesca's for their beautiful gowns but their service has room for improvement.
Response from the Vendor on 08/30/2014
Thank you so much for your review. We appreciate your feedback on our services because there is always room for improvement. We are sorry that your entire experience with us did not meet your expectations. Improvements will be made to ensure th...
at this does not reoccur in the future.
Reviewed On 11/26/2013 by Rosina K
My experience at Francesca's was an excellent one. Great service, and dress selection was amazing. I got so many compliments on my Jim Hjelm dress. It was a one of a kind dress and I could not have asked for better service from Francesca and he...
r staff. I also purchased my veil, head piece and jewelry from the store. It was definitely a one stop shop.
Reviewed On 11/05/2013 by Amy S
From the time I made my appointment until the day I picked up my dress the service was exceptional. When I arrived with my friend I told Francesca what my limit was and said I'm not sure if she could help with not having a lot of money to spend...
on my dress. She brought out a number of dresses, one of which I wasn't too sure if I was going to try it on. Well, I tried it on and it was the one. She was extremely helpful and patient. I bought the dress and it was within my price range. I would recommend Francesca's to any bride. The staff is attentive, friendly, and professional. They focus on you when you are there, which is why I appreciated the need to make an appointment.
Reviewed On 10/06/2013 by Lisa P
Francesca's made my dress buying experience amazing. They were extremely attentive and knowledgeable. they were honest and made sure I tried on a variety of dresses while staying with my vision and not overwhelming me with decisions. The whol...
e staff was extremely welcoming and the bridal salon itself is beautiful. I highly recommend them and the wonderful job they do!
Reviewed On 9/12/2013 by Trish L
Let me start by saying that my fiancé proposed on October 20, 2012. Thanksgiving and Christmas were right around the corner and by the time I started to actually plan the wedding, it was January. I am not originally from Baltimore, so when it c...
ame to looking for my gown, I wasn't sure where to go, but I needed to find a place quickly. I asked co-workers, friends, and other brides-to-be where they would recommend. The one name that stuck out was Francesca's. I decided to check out the salon, so I stopped by one day to see where it was located and schedule an appointment. I spoke with a Bridal Consultant at the front desk and she was able to schedule an appointment for me rather quickly. While I was there, I discussed with her that I had a few dresses in mind, but would also like to try some different looks that I wouldn't normally try for my big day. They made a note and said that they would be happy to help me find "my dress", which made me even more excited for my upcoming appointment! On the day of my appointment, I arrived with my mom, and my three closest friends. As we were looking at the dresses, my Bridal Consultant spoke with me again about the style I wanted so she could start pulling some gowns for me to try on. As we entered the dressing room, she told me that she had the opportunity to pull some gowns before I arrived, gowns that she thought might work for me. I tried on all of the gowns I picked out first, and I just didn't find the one I was looking for. We moved on to the gowns she picked out, all of which were out of my comfort level, and wouldn't you know it - I found the most beautiful dress and fell in love with it before I even got to show my mother and friends! My Bridal Consultant really took into consideration my body type, the style I was going for and really helped me to find a truly amazing gown that I would have never imagined myself in. I had such a positively emotional and wonderful experience, that I share it with everyone I recommend them to. When I didn't think it would get any better, my Bridal Consultant recommended a few accessories she thought would match my gown. Needless to say, I found the perfect belt, earrings and bracelet to match my gown, and I didn't even have to leave the salon. (Talk about stress reducer!) Not only did I find my dress and accessories at Francesca's, my bridesmaids found their dresses there, my fiancé, his groomsman and his father ordered their suits from there, and my soon to be mother-in-law got her dress from there. They have so many options to choose from, it made finding something for everyone that much easier. Francesca's took so much stress off my plate. I was like gown - check, accessories - check, groom and groomsman - check, parents of the groom - check! In case you couldn't tell, I had absolutely wonderful experience at Francesca's. The staff is so professional, friendly, and truly attentive to the style you are trying to achieve on your big day! I would just like to thank everyone at Francesca's for making my gown shopping experience so easy and so much fun!
Reviewed On 9/10/2013 by a member
Shortly after proposing to my fiancée, we scoured the area and friends for recommendations. All signs pointed to Francesca's Bridal!!! Being the groom, I assumed my part would be minimal, mostly just get fitted for tuxedos and pay for everyth...
ing. However this wasn't the case at all. Trish was welcomed with open arms by their friendly and caring staff, and immediately a Bridal Consultant was there for every step of the process. I was introduced to Rick, Francesca's husband, who handles the men's section. He eyed me up & down, and immediately knew my measurements, from my neck to my shoe size. He was spot on with his figures and his upbeat & friendly demeanor. We laughed and joked and talked Raven's football. He didn't treat me like just another customer, or paycheck. He was genuinely interested in me as a person, my groomsmen, my son & most importantly my wedding. They were even able to help find my father a new suit & my stepmother a special, one-of-a-kind dress for our special day. He even took time to tell me about his wedding & his family. He takes immense pride in what he does because he's the best at what he does, and understands the role they play there. Going to Francesca's is like becoming a part of their family. They take you in, accept you, help you, and show true compassion in what they do and help to make our special day easy & that much more special. I have since recommended Francesca's to 2 of my buddies, also recently engaged, and they also found the experience to be the best. This may very well be one of Baltimore's best kept secrets when it comes to wedding shops. If you haven't heard of Francesca's Bridal yet, you have now...and you're no longer missing out on what will be the easiest, and best decision you'll make for a long time! Thanks to everyone at Francesca's, especially Rick. 5 Stars just isn't enough to award this group of people for the quality in product available & the level of customer service provided.
Reviewed On 9/06/2013 by Gina A
Let me preface by saying I am not one to hand out perfect scores. I am picky and honest. That being said... Sadly, I fell out of love with the dress I initially bought. With my wedding date creeping up, I felt hopeless. My amazing planner sug...
gested Francesca's to find the gown of my dreams. I simply cannot say enough about Francesca and her staff. I have been everywhere to find a wedding dress (including some famous names in NY) and I have NEVER been treated so well with such patience and sincere excitement for me. It was hands down the best experience I have ever had shopping let alone for a wedding gown. Francesca took her time and never rushed me. She made sure the dresses I tried on weren't too small (as many before had been) so I could get a real idea of how it would look. The dresses were absolutely gorgeous! If you cannot find what you love there, it probably doesn't exist. I finally found THE ONE. She was able to rush my order on time and have it fitted the day it came in! I also purchased beautiful earrings, a veil and my shoes from Francesca. How could I not? Everything in the salon was perfect. My mother also purchased her dress from Francesca. A GORGEOUS blue dress that looks absolutely stunning on her. Francesca even called my mother personally later on to tell her she thought about her and there was a pair of earrings that would go perfectly with the dress, oh boy did they! Francesca & Staff, You made my mother and I feel so welcome and special. I am so thankful that you came to the rescue and saved the day with a smile! You all are wonderful and I literally cannot thank you enough.
Reviewed On 12/17/2012 by Erica Y
I highly recommend Francesca's Bridal Salon. They have a well edited selection for various budgets. I will never forget how Francesca went above and beyond to get a dress that had been recently discontinued. It was exactly what I had been lo...
oking for and she helped make it happen. Additionally, she provided a high level of expertise in recommendations for accessories and alterations. I liked how the staff was not too pushy and always welcomed you with a smile. This is a must stop for any bride on the hunt for the perfect dress!
Reviewed On 12/17/2012 by Katherine m
Francesca's Bridal Shop in Perry Hall, Maryland is truly a great find. I had been to many bridal stores before visiting Francesca's including some high-end salons in New York City. However, I was not able to find that perfect gown until I vis...
ited Francesca's Bridal Salon. Francesca, the owner, personally assisted me by hand selecting some beautiful dresses for me to try on. I felt like she really could tell what I was looking for based off of the attributes of the gowns that I liked. She instantly new that I was looking for something classic and romantic and was able to pick the perfect gown for me. I couldn't have done it without her. The service at Francesca's was wonderful. They were able to tailor my gown with special embroidery and customize my gown to fit my style. I even bought my jewelry and veil at the salon and it really completed the look. I couldn't be more pleased with the way it turned out. My sister, the maid of honor, found her gown at Francesca's and they were able to match the color of her gown exactly to the bridesmaids dresses I had already selected. My mother was also able to find a beautiful gown and her and my sister both looked incredible. I highly recommend Francesca's to any future brides, bridesmaids, parents of the bride, guests, etc. Their service and selection was exceptional.
Reviewed On 12/16/2012 by Barbara M
Went in October to buy a dress for a mid December wedding. I was sure it would not be possible. Francesca was fabulous, she had a large selection of dresses that would be available and helped me find the perfect dress. Just home from the we...
dding and everyone loved my dress. I gave her name to many people and I am sure she will see them soon.
Reviewed On 12/16/2012 by Jenna G
Every girl dreams of her big day...who she will marry, where she will get married, who will be in the wedding AND what she will look like! I had always envisioned myself walking down the aisle in a big poofy dress. When I started my journey t...
o finding the perfect gown, I figured I would probably get just that - a big poofy princess gown. When I walked into Francesca's Bridal, Francesca welcomed my family and me with open arms. She listened to what I thought I would want and then she pulled a few dresses. We went into the dressing room and the first dress I put on was the typical poofy princess gown I told her about. After that, she asked me if I would try some of her ideas. She showed me options I would have never thought of on my own. I am a very, very particular person and after trying on several gowns, Francesca and her team suggested that we design a gown just for me! I was completely shocked, but very happy with the suggestion. I had fallen in love with the skirt of a dress designed by Paula Varsalona and Francesca immediately suggested she design my gown. We pinned dresses and belts together to create an idea of the dress I dreamed of and Paula sketched the design. Together, we edited and tweaked the sketch until it was just right! The dress was made just for me and just for my body! I was able to see the gown through the stages of creation from sketch to the final product. It was such an incredible experience. In addition to working with Francesca and her team on my wedding dress, I also trusted them with the bride’s maids dresses. Working with nine other girls to order and alter dresses can be very tricky, but they made an effort to work with each girl’s individual schedule and needs. I had girls from in state and out of state and Francesca’s Bridal was able to accommodate everyone! Francesca and her entire team made me feel like I was the ONLY bride they were taking care of when I was in the salon. I have several friends that are “Francesca’s Brides” and they felt exactly the same way. Everyone who works at the salon helped me through all of my appointments and fittings to make sure I felt like the dress was perfect. From scheduling extra time to work on my dress to just answering a simple question over the phone, the women at Francesca’s Bridal were always helpful. With her eye for perfection and her sense of style, Francesca is able to make every bride feel her best on her wedding day.
Reviewed On 12/14/2012 by Jennifer N
I wouldn't change a thing about my experience at Francesca's Bridal! Right after I got engaged, I fell in love with a dress I saw online, and nothing I came across remotely lived up to it. I had been to five other bridal boutique's in the are...
a and none had the dress I was looking for. I found several "okay" dresses, but not one that I could see myself wearing down the aisle. After hearing the lack of enthusiasm in my voice as I discussed the dresses I had found, my coworkers insisted that I make an appointment at Francesca's Bridal. One of my coworkers had gotten her wedding gown there, and raved about the great selection, atmosphere, and service. My mother and I walked into Francesca's Bridal the next day, and Francesca herself assisted me in my appointment. The boutique is lovely, and very much reminded me of a princess' dressing room, with soft hues, beautiful gowns lining the walls, and jeweled combs, veils, belts, earrings, etc. arranged prettily in open antique dressers. Francesca asked me about my personal style, type and location of the wedding, and the general fit of dress I was looking for. She insisted that I not show her any pictures that I had compiled, and said that she would take a look at them only if I didn't like any of the four gowns she was going to pick out for me to try on. What happened next is still hard for me to believe...and I was there! I undressed, and the very first gown she had me step into was that first gown that I had fallen in love with online so many weeks before. She zipped me up, and the dress was perfect in every way. I have no idea how she was able to talk to me for just a few minutes and pick out the dress of my dreams out of the hundreds they have there. This woman is clearly damn near magical! I bought the dress immediately without even glancing at another dress. I also bought my veil, jeweled hair comb, and earrings from Francesca's, as I was able to schedule a personal appointment and try different accessories on with my gown during a trunk show. At every point in the process Francesca and her team were wonderful. From ordering the dress, alterations, ordering accessories, everything was handled efficiently and smoothly. I was also very impressed by the woman who did the alterations on my gown. She is clearly skilled, as I am very picky, and my dress very form-fitting, and I was able to get a perfect fit while still being comfortable enough to dance and sit. I sincerely recommend Francesca's Bridal, as they were wonderful to work with, and helped make my wedding all that I could have ever dreamed. Also... I have recently referred a close friend to Francesca's. She purchased her wedding gown there, and all five of us bridesmaids just purchased our bridesmaid dresses this week. They are also great to work with as part of the bridal party! They are so helpful, and have a great selection.
Reviewed On 12/14/2012 by Jennifer F
I had a short engagement, only 4 months to get everything done. Francesca's was the first and the last bridal shop that I entered! To my surprise and delight, I found my dress on my first visit. Francesca and her staff were very thorough and p...
atient, making sure that I got exactly what I wanted. My dress was gorgeous and I felt so beautiful on my wedding day!! It was perfect!! My bridesmaids got their dresses at Francesca's as well and were all very happy with the service and product they recieved too! It is so nice and refreshing to have a business that cares about their customer! They made me feel like family!Each time I was there, the personal service was above and beyond. I had a great experience with Francesca's and would recommend them to anyone!
Reviewed On 12/14/2012 by Angela S
I entered Francesca's Bridal having no idea what I wanted my wedding dress to look like, but I definitely knew what I did not want! Francesca listened carefully to my "don't wants" and brought out several dresses for me to try. One of the dre...
sses I tried on was lovely except for the front cape. Francesca had a vision and she helped transform that cape into a gorgeous lace collar, which resulted in the perfect wedding dress. The personal service I received from Francesca and Kara was above and beyond my expectations. They spent a great deal of time working with me, and made sure that I was more than satisfied when I took the dress home with me. I could not have been more thrilled with my beautiful wedding dress and felt absolutely wonderful on my wedding day! My mother also purchased her dress at Francesca's Bridal and received the same personal service from Francesca and her consultants. To say that my mother is a "tough customer" is an understatement. However, Francesca took a great deal of time with my mother and showed her a variety of options. Francesca's ideas helped my mother choose a dress, and her calming nature reassured my mother that she was making the right decision. On my wedding day, my mother was thrilled with her pink dress, and didn't even choose to wear a jacket because her dress looked so good on her! I was so pleased with the personal and professional experience I had at Francesca's Bridal. I was even a little sad when I picked up my dress because I knew I wouldn't be seeing Francesca, Kara, Whitney, and the other consultants on a regular basis! My wedding day was perfect and it all started with my dress which was beautiful, comfortable enough to dance in, and made me feel great. I highly recommend Francesca's Bridal, where you know that you will receive not only personal service but also a professional consultation and a marvelous finished product. No detail was too small for Francesca's Bridal. Before I got engaged, I could not even imagine what my wedding dress would look like. But now, I can't imagine having worn anything other than the gorgeous gown perfected for me by Francesca's Bridal!
Reviewed On 11/09/2012 by emily R
The day i walked into Francesca's Bridal Salon, i knew i was going to find my wedding dress. Francesca herself was my