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About this vendor
Frank's specializes in beverages services for weddings, parties, corporate events and more... We offer quantity discounts, offer free ice and a 100% refund on unopened bottles. We also offer professional bartending services including glassware, mixers, sodas, drinks and condiments.
Details
Bar & Drinks
- Wine
Reviews
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4.2
out of 5.017 reviews
Franks provided the alcohol for our wedding and I'm so glad we chose them! They hold a private tasting which we enjoyed greatly as part of our wedding planning! Many selections c...
ome at discounted rates and Frank is willing to work up your order based on his experience or with whatever changes you like. Frank is SO FAST at email correspondence, you will never be waiting for a reply. Franks will recommend a courier delivery service if you need one, which we ended up using with no issues. We had more than enough for our wedding night, and it was enjoyed by guests. They also have a buyback program where you can get refunded for unused unopened cases or bottles. Highly recommend!
Franks was the suggested vendor for alcohol for our wedding venue and we decided to go with them out against our better judgement. The individuals we worked with in store were wond...
erful, however, based on many reviews indicating that Frank underestimates resulting in numerous couples running out of alcohol at their weddings we decided to add on alcohol above his recommendations. We ended up having 12 people no-show to the wedding due to positive COVID tests and had over $1000 of alcohol unopened to return. Per the contract as long as we returned within 30 days of the event we’d get a credit back. When we returned the alcohol the store member told us to expect the refund within 3 weeks. 3 weeks later we got a gift card in the mail and in contacting Frank he made us aware of the line in the contract stating “gift card refunds would be provided for anyone who “significantly increased” their purchase beyond his estimate. This is extremely subjective with no clear guidelines on what is considered “significant”. If you choose to go with Franks, I would be sure to ask him to clarify what would be considered significant vs not significant in writing to ensure you don’t get stuck in this situation with him.
Absolutely love Frank’s! We ordered all our alcohol through Frank’s, so incredibly easy! Took the guess work out of how much to get.
Highly recommend Frank, he responds quickly a...
nd we appreciated his experience! Once confirmed and paid, we set up pick up date/time - so easy. Thanks Frank
We love Franks! We ordered our alcohol for our wedding through them and the whole process was seamless!!
Absolutely love this place! We ordered all our alcohol through this vendor, and they made it so incredibly easy to decide what to get and how much to get. There is also a courier s...
ervice, which makes delivery of everything seamless.
Highly recommend Frank for large orders of any alcohol, he responds quickly and we appreciated his experience to list as much alcohol we needed based on our guest count. Once confi...
rmed and paid, we set up delivery and it was out of our hands—so easy.
We used Frank’s for our wedding last weekend and loved the service we got in store but were pretty disappointed with the back and forth via email finalizing our order. I was met wi...
th a passive aggressive tone when I responded to the initial numbers requesting more beer. The original recommendation was 11 cases of beer and I wanted to add more of a specific type. After being told “I have no reason to change my professional recommendations I’ve already provided based on 33 years of experience” I still went ahead and added more. Unfortunately it was still not enough and we ran out of beer at 8:45pm (our event ended at 11pm). Trust your gut when it comes to ordering and be wary of someone’s “33 years of experience”. I am truly only giving 3 stars because of the wonderful customer service we received in store, if it was based on the email exchange, I would maybe put 1 1/2 as it was passive aggressive and frustrating to deal with leading up to our wedding.
We used Frank's for our October 2018 wedding. They were great to work with, had a nice selection of affordable beer and wine and liquors, and were very responsive. The tasting wa...
s great, and would recommend them highly!
Getting our wedding wine and beer from Frank's was easy and cheaper than any other place we looked at. They made great recommendations and were fantastic to work with. We wanted to...
have local beer and wine for the area, and they helped find affordable options. They recommended how much to purchase, however, we knew we were going to have leftovers, so you can either return and get refunded or do what we did and keep it. We picked it up the day before after paying ahead of time, which was great - highly recommend!
We ran out of alcohol at our wedding early. We even upped the count based on Frank's initial recommendations. Very pricey. Would not recommend except the courier service was helpfu...
l which is why we went with them.
We used FranksWine to supply the alcohol for our wedding and couldn’t be happier. The staff is knowledgeable and friendly. We were invited in for a tasting and they helped up choo...
se the best wine and spirits for our event. FranksWine has fair prices and easy set up for delivery to your event.
Recently used Frank's Wine for a wedding. He was very helpful and responsive however I would not use him again. One what they suggest is very low and we would have ran out of alcoh...
ol at the wedding. However, you are stuck with ordering more and then will not get properly refunding.
During the refund process he changed the terms of the original contract and therefore we were stuck with a gift card of over $1000 dollars instead of a refund on the original amount. If using his service, I would highly recommend to get in writing what type of refund you will received and to be EXTREMELY detailed. The original contracted noted significant changes in quantities ordered however when we returned the leftover alcohol he changed it to “net” total returns which was drastically different language then what was in the original contract (there was no mention of “net” totals). Additionally, refund took over 30 days to receive and did not her back from him when asking to clarify contract language. USE WITH CAUTION! Very unprofessional business tactics.
Frank was great to work with! We never actually met him in person, but he was super easy. He brought us down for a wine tasting and we ended up with some great wines that we had ne...
ver tried before. He was also able to get a beer for us from Thailand that we had trouble finding ourselves. We went back and forth with some adjustments to quantities and he was open to all of our preferences. He connected us with a courier (Gazella) and all was delivered promptly and correctly on our wedding day!
Frank's came highly recommended by our wedding venue, Terrain, and my husband and I had a great experience working with them. The tasting was really informative and the staff didn...
't try to upsell us or talk us into purchasing more than we needed. Frank provided a fast quote and was amenable to whatever changes we wanted to make. Best of all, they arrange delivery and buy back any unopened cases or bottles, which made the purchase process super easy!
Frank was great to work during the wedding planning process! We didn't have time to get in to the shop to took a look or sample anything but Frank drew up a liquor list based on ...
the food we were serving and the number of guests. We tweaked Frank's list, just a little, without any problem and were able to quickly finalize our order (prices were very reasonable). The liquor got to the venue on time and everything was perfect. Our guests raved about the selection of wines and liquors that we had. Frank was a pleasure to work with and made the whole process so easy. Would definitely recommend Franks Wine!!!
My wedding was in PA so I needed to provide my own liquor. Franks makes it super easy. I went in and someone walked me through all the booze choices, and then we tasted wine. Fr...
ank has been doing this a while, so he was able to recommend exactly how much of each booze/wine/mixer we would need. Which is a huge relief. Also, anything that you don't open is returnable, which is great.
Frank put my order together very quickly and was very helpful during the whole process. He tweaked my order to fit my needs without complaint. You can even return any un-chilled ...
alcohol and get your money back. We took it all with us, but it is a nice offer.
Contact
1206 North Union Street, Wilmington, DE
