Fun in the Oven | Cakes By Phill

eryone at our wedding adored the cake and at least half asked who had done it.

me to let me know that there was coconut in our plain chocolate cake. Luckily, I did not have a reaction, but when I later called Phill to ask if there was coconut in the cake, she was very rude and said yes of course because she puts coconut in all of her cakes. So even after I confirmed with her multiple times that my cake would be free of coconut, she STILL put coconut in my cake. My whole goal for my wedding was to be able to eat my wedding cake, and her lack of honesty from the beginning prevented me from doing that. She was also pretty hard to get ahold of during the process. I wasn't super impressed with her service, and then having nuts in my promised nut-free cake put me over the edge. If you have any dietary restrictions, do not go with her.

ake and cried. Amazing job, Phill, thank you so much!

ith strawberry filling for another layer and it was amazing 😋. She was very professional to work with and carried out our perfect vision I would definitely recommend her highly!

or our anniversary! Can not speak on ordering/working with Phill but I can say the cake tasted fantastic and it looked great! I sent our coordinator 3 pictures of cakes I like and love what was created! Thank you!

e 😥.

ing cake was. Phil is a true profession and genuinely cares about giving her clients the best product out there. She is kind, friendly and dedicated to her work. Not only was my cakes amazing, but she created wedding favors for me at the last minute. My wedding was a theme wedding: great Gatsby. She design great Gatsby short bread cookies for my wedding guest!!! Everyone loved them. People were asking for more towards the end of the night. Thanks again Phil! I will be using you again very soon!

illing and traditional buttercream--highly recommend!). And not only did it taste amazing, it was absolutely beautiful too!! I highly recommend Phill! She was simply a pleasure to work with and her cakes are out of this world!!

ing that to make us a new one! Highly recommend for a personalized and fantastic experience!

how much they loved our cake! It was such a pleasure to work with Phill -- we couldn't have asked for more!

ails making sure what I ordered was going to be right. Phill ensured me everything was going to be beautiful! I will say Phill was not very good at responding to emails. She even stated she was going to call me back after a call I had with her and she never did...I had to call her. So when I picked up the cake it was not nearly anything like the picture I sent her. The mother-to-be was upset along with the person who was paying for the cake. I called her to let her know how upset they were with the cake and if there was anything she could do. Right off she said "well your not getting your money back". I never even asked or thought of asking for my money back. I really just wanted her to fix it. I was even hoping she could just scrape the cake and make it all white at this point... It was that bad! She was very rude and unprofessional on how she handled this situation. I was in tears when I hung up the phone! Obviously she didn't care much about her customer and making sure we were satisfied. She didn't care when I told her I could not refer her to anyone for the way she handled this. Her response was "that's fine, I know in my heart I did what you asked for". She also told me "well at least your cake will taste good!" I couldn't believe the things she was really saying on the phone. The colors of the cake were way off, she put a decorative boarder on the cake which was never asked for. She put glitter on it which we didn't request...It was a boy baby shower cake. Then during the party a guest asked if there was coconut flakes in the cake and I was very shocked and said I don't know because we didn't order coconut flakes so why there was coconut flake I have not idea. Then she had tried telling me that the cake I wanted the mountains were made out of fondant. At at that point, I had consulted with a few different cake decorators. I showed them the cake she made and a picture what the cake was supposed to look like. I was hoping they could help me figure out how to fix this mess (again the cake was that bad). The cake I ordered was supposed to have mountains on it. Phil told me the mountains in the picture were done with fondant but the cake decorators I consulted with said no that looks to be a thin buttercream for the mountains. The other cake decorators they couldn't believe what the cake looked like and what it was supposed to look like. That is how bad it looked. Someone told me it looked like a Pinterest fail! So in the end, the mother-to-be scraped that cake and at that point it was was it was. I felt terrible!!! I will give Phill credit, her fondant work is good. I did other two cakes for two different parties and other cake I ordered was decorated out of fondant and it looked beautiful. But she was very unprofessional and I would not recommend her because I would feel terrible if this happened to someone on their special day.

received many compliments on it the day of the wedding. Could not have been an easier process for us.

h raspberry filling and chocolate with a mousse filling. I showed Phill the design I wanted from a picture on Pinterest and she made my vision come alive. Everyone at the wedding raved about the cake. Phill made a groom's cake for my husband, a Chipotle burrito, and it turned out better than I ever could have imagined. Ladies and gents... save yourselves some time searching and go with Phill! You won't be disappointed.

to get it the day of my wedding and just freeze it) so now my anniversary is tomorrow and no cake. Very disappointed. My cake tasted really good on my wedding day but the decorating wasn’t very good either. I was shown all these pictures and my cake looked nothing like the other cakes she had done that looked so beautiful. Save yourself the trouble and go with another baker.

ttach any kind of decor.) thanks Phill!

try. When actually arriving to the tasting, we came almost 45 minutes early because we were from out of town. She was SO accommodating to this and was ready to start our tasting! We tasted the white almond with raspberry as well as the chocolate with chocolate mousse, and it was the best cake my fiance or I had EVER tasted. It was SO AMAZING. She was also SO easy to work with. She was so polite, excited, and considerate. We had experiences where bakers just want to upsell us on goods we don't really want but Phill did not! She wanted to really work with us and make our wedding perfect and exactly what we wanted, and she was not at all turned away by how big our wedding is (450 people). We had such an amazing all-around experience that we cancelled the rest of our tastings and booked her 2 days after our tasting. We are so excited to continue to work with Phill after the amazing experiences we've had. You absolutely cannot go wrong with Phill!

or miscommunication regarding payment method. It really should not have been a big deal and ended up working out just fine, but I received two passive-aggressive and unprofessional calls from Phill in the days leading up to the wedding that made me feel uncomfortable and blamed instead of accommodated, something a stressed-out bride really doesn't need. In addition, when the caked arrived, the visual quality was nothing like what I saw in the photos. The saving grace was that the guests didn't know the difference and the cake still tasted great. From the other reviews on here, it seems like Phill is normally great to work with, so I am disappointed that I did not have the same experience.

an fillings. The outer frosting was a mix of Italien and American buttercream which gave it the rich buttercream taste without being heavy. Phill arrived on time and setup the cake beautifully.

ook we were hoping for. The cake was beautiful. Best part - Phil offered to make us a fresh cake for our 1 year anniversary instead of saving the top of our cake in the freezer.

The shower cake and cookies were a fantasy in icing!!!!! Thanks Phil!!!!!!💕💕💕💕💕

decision in hiring her. She also did my graduation cake and it was a HIT! Seriously, Phil is a hidden gem and anyone who is lucky enough to stumble upon her will not be disappointed!!!!! Thanks Phil