Galleria Gowns

ntment. She was so fun, honest, and was just like family since I was by myself as I didn’t think I’d find the one that day. She didn’t pressure me into buying and was very helpful in giving me information for when I would need to buy to ensure my dress was in on time. Fast forward to my fittings (which were scheduled perfectly even amidst Covid) and she made sure that my dress fit like a glove! She helped my bridesmaids make sure they were comfortable in their dresses and was always there to answer questions when needed! She was just like a part of the family and I’m so happy it all worked out the way it did! Thank you to all of the girls at Galleria Gowns for your expertise and help- I appreciate it more than you know!

of alterations for dresses, etc so when it came time to shop for my own wedding dress it was a no brainer to go to Galleria! Clara, Dani, the whole staff is just incredible! Just got my dress from Galleria yesterday and the experience was hands down the best. They make the experience so fun and unforgettable- even while wearing a face mask! HIGHLY HIGHLY recommend!!

ment they no longer cared about me or my business. I had my dress turned into a high low, they convinced me it would be so cute. And in theory it is so cute, but the reality is that it is so far from the dress of my dreams. After paying $2,000 for the dress I expected behind perfect alterations. For the additional cost of $650 in alteration fees, this bridal shop ripped my dress, the edges are all jagged and uneven, and they did not fit it to me, I could fit 2 of me in a dress that’s supposed to be altered to fit me. My final dress fitting was a month prior to Covid-19, leaving more than enough time to alter the dress to fit me. Once Covid hit they needed to shut down. In doing this they did not care about me at all. My wedding is May 24th, I leave for the wedding May20th. The OWNER wanted to give me my dress not finished on May 19th. They said “best case scenario that is what will happen” or I had the option to “take it as is” my charges still stood firm. I picked up my dress to file I rip right in the front extremely noticeable. The edges were jagged, and it does not fit. I have reached out to them regarding this and am being ignored. Galleria Gowns does not care about you or your wedding. It is all fake just to make some money. DO NOT MAKE THE MISTAKE I DID! I now need to find a new seamstress to try to undo the damage all 3 weeks before my wedding date.

they were so sweet and considerate. My older sister got her wedding dress here, and now I’m getting mine here and I’m so thankful for them! Through this whole virus situation they are still caring for their brides ♥️

also helped me find the perfect bridesmaid gowns. I am so grateful for her and all of her assistance. I highly recommend coming here for a wedding gown!

k there wasn’t a perfect gown for me. I had no luck at 3 bridal shops when we decided to stop in Galleria Gowns (on a Saturday, without an appointment – I don’t recommend this) to see if it was worth making an appointment to come back. I couldn’t believe the selection when we walked in. There was a dress on the mannequin that caught my eye. Without an appointment or staff member assigned to me, they let me try on the dress as well as several others on my own. I knew as soon as I put it on it was the one. My second favorite was also from here! Everyone I worked with at Galleria Gowns was amazing and so helpful, especially Clauda. When my gown came in, it was cut too short. Clauda came to the rescue and provided multiple options on how we could fix it. She made it her priority to make sure I felt comfortable come wedding day. She delivered on her promise and I can’t tell you how many compliments I received on my dress. There was a perfect gown for me after all. I would definitely recommend this shop to all future brides! You will be in great hands.

narrow down what I want in a style while also being able to let me try the rule-outs. She is awesome. And if you’re looking for some shopping variety, this salon by far had the largest selection of gowns and plenty of gorgeous ones in my affordable price point!

d the Wilderly Collection was perfect (and very reasonably priced!). I visited 4-5 different bridal salons before them, and I can honestly say they are the best by far. They truly work with you until you find something that feels right to you-- no pressure, no agenda. Being who you are is enough to be celebrated here. We struggled a bit to get the fit right. It came a bit too tight, but Una, Clauda and their wonderfully quick team were able to solve it fast. I've already recommended them to so many future brides in Cleveland!

tful about it, but ended up coming back and picking one from them that I loved because my experience was so great. I can't wait to return for my alterations and see the dress come to life with both of them. Thanks GG!

en trying on and it fit perfectly come my wedding day. I needed very few alterations done on the dress, but the few I had done were fairly priced.

ess very easy. Highly recommend!

dress would loo best on my body type and encouraged me to focus on how I felt in the dress rather than just trying to sell me something. I felt like the women who helped me cared about me and my wedding.

easy and fun.

!

east coast. Most of the places I called did not have the gown and wanted me to just order it with out being able to see it or try it on. Some places responded quickly, some still have not gotten back to me, some places were rude and some were nice and tried to be helpful. Galleria Gown was one of the last places I called and I had almost given up hope on my gown. Not only did Galleria Gown answer on the first ring but they were so friendly and so helpful, they knew within minutes that they had the gown I was looking for, and after explaining that I lived in Florida and would be driving up the following week to try the dress on, they made sure that the dress would still be there when I got there to try it on. For my appointment I was so nervous but everyone was so friendly and helpful! They took their time with me and they were absolutely professional! Once my dress was delivered to them they had the dress shipped to me down in Florida. The dress was packaged beautifully and they included a beautiful hand-written note! I would absolutely recommend any bride or bridesmaid looking for a dress to shop here! Thank you so much ladies!!

ll the workers are so nice!

bridal consultant let me take my time and focused on what I wanted. Their expert tailoring ensured that dress fit like a glove. I recommend them to any brides on the hunt for the perfect gown!

find dresses. There was a huge selection at affordable prices. They listened well to what I liked/ didn't like and made me feel like a princess! The location was beautiful with nice dressing rooms and mirrors and a beautiful stage area to stand on and show my group each dress. Would absolutely recommend.

bsolutely gorgeous!!! It makes dress fittings so fun!! You feel like a bride every second! There dresses have a perfect price range too and very high quality dresses. They remembered me every time I came in and cared how I felt in my dress. I got alterations done there too and my dress fit like a glove!!! It was an amazing experience. They truly go above and beyond! I highly highly recommend this store!

get, and overall made my experience the absolute best. I found my perfect dress here and plan on looking for my bridesmaid dresses here as well. I HIGHLY recommend this place! Go check them out!

ng to be ordering the right size dress for my sister's wedding day! 6months is going to go faster than we think and we're so happy to have such an awesome team to help us get from dressing room to aisle!

mpressive. She paid so much attention to detail and made sure everything was in exactly the right place. I couldn't have asked for a better experience!

l so comfortable during the whole process. Alterations there were a breeze and the dress turned out beautifully!

d in. Definitely recommend!

ENAL! I couldn't be happier! My dress was perfect for my wedding day. I HIGHLY recommend purchasing your dress here. The whole experience is so special and the staff makes you feel so welcome and special! They have a new shop in Highland Heights and it's beautiful and big in there! And they have SO many selections to choose from! I also purchased all my bridesmaids dresses here from the Bill Levkoff collection in peach! They were beautiful! They also have really great accessories that Dani orders-- she has great taste! I cannot say enough great things about Galleria Gowns!

. I stood in the dressing room half naked I would’ve at least thought they would give you a robe. I’m a plus size lady so trying on sizes too small isn’t exactly what you want to see. She never called me back to let me know what colors the dress could come in nor has she called to reschedule another appointment. But there are nice and fun staff. beautiful

t have to worry about a wardrobe malfunction once on the wedding day. Thank you Galleria Gowns for the awesome wedding dress experience!

pressure to buy a dress and Dani helped get me into the corset dresses! Everyone is very nice, unlike the other place I went to. I ended up coming back that day, shortly before they closed and ordered my dress. They put me back in it and the owner started taking measurements, after their closing time. The did not rush us and were such nice people to work with that day. We also decided on our bridesmaids dresses and did one of the fittings that day too with my MOH. Thank you Galleria Gowns. I can't wait to have my dress come in and continue working with your company. :)

lect my own dresses to try on. When none really caught my eye, she went out and selected a few--and her second pick ended up being THE DRESS. Ordering, fittings, and alterations were absolutely perfect; Clara and her staff made sure that my dress fit exactly as I wanted it to. We also ordered bridesmaids' dresses through Galleria, and they made it very simple for my three out-of-town bridesmaids to order, pay, and pick up. One bridesmaid did her alterations through Galleria, and of course, her dress turned out perfectly. And to round it all out, I brought my dress and veil back for cleaning and preservation--absolutely worth the final cost to keep my dress in perfect condition for storage. The new store in Highland Heights is spacious, bright, and beautiful. I absolutely recommend Galleria for every step in your shopping and purchasing process; because of Pina, Clara, and all of the other ladies on the staff, dress shopping, ordering, and everything else were by far the least of my worries!

g-planning process that I was most nervous about. However, everyone at Galleria Gowns made the process absolutely stress-free and even fun! Clara helped me pick my dream (blue!) dress, and Dani made sure it fit perfectly. I definitely recommend Galleria Gowns for a friendly, stress-free wedding gown shopping experience. They really do make you feel like family!

got it all sorted out and just a few weeks later, I had the right length dress! Dani was great to work with on the bustle, which so nicely complemented the hem of my dress!

m down to $300ish including tax. Had to take my dress to another seamstress. She had to completely redo everything Galleria Gowns did to my dress. The beading had to be totally redone. There were stitches made by GG that were not needed and made the dress look akward around the waist. And finally The new seamstress had to take out an additional 3 inches that GG did not do (GG had my dress sitting too low. My dress was suposed to sit on my hips). Which inturn caused my new seamstress to have to do extra work on the top, that shouldve been already done by GG. I then called GG to request a full refund. Not only did they request a picture of me in my dress (after the new alterations were made by the seamstess) for their file (which did not seem right) but i got refunded $60 out of the $300ish. They completely ruined my dress, I was driving 50minutes from Medina to Wickliffe OH. And at the end of the day, still did not get my full refund. The woman at GG are really nice, but when its all said and done, they over charged me, and they were aware of it. I was told their seamstresses were the best around. Not even close.Terrible experience. I would NEVER go back to this store. I would not even recomemd this store even for a flower girl/bridesmaid dress. I would go anywhere else.

laces still tried to push gowns that weren't right for me or my wedding. These ladies however absolutely got where I was coming from and what I wanted. I really felt that they genuinely wanted to help me find the right gown for me, not just make a sale. I also had the alterations done here and they were wonderful to work with. They are pros who absolutely know their stuff when it comes to wedding gowns.

SO friendly, helpful, funny and understanding and there were so many beautiful dresses I couldn't wait to try on! I loved every dress she picked for me and there were a few I never wanted to take off! I highly recommend this salon to everyone!

to find my dream dress, there was no need to look anywhere else. I loved my experience here!

o feel like family.

gowns that are truly special. Everyone was over the top helpful and Dani is seriously a magician with scissors and thread. I needed a lot of alternations and she made me feel like the dress was made specifically for me. When you walk into this shop you feel like you are meeting up with friends and you never feel rushed to make a decision or that they need to move on to someone else. Couldn't have been happier with the whole experience!

act dress and they were so pushy and rude, ruining my first experience wedding dress shopping (they actually went out of business a few months later). Then I found Galleria Gowns and everything changed!! I didn't even mind that it was almost an hour from my house- it was worth it! Galleria Gowns had the dress I loved but I ultimately chose a different dress. I worked with Una and she was so nice, wasn't pushy, and pulled a ton of gorgeous dresses. They have an amazing selection there and reasonably priced too. As I was trying them on, she could tell I kept going back to this one dress because I loved the silhouette and the lace, however I didn't like the flowers attached to the belt and felt the neckline was a little low cut. Una had one of the seamstresses, Dani, come over who ripped off the flowers, added a sparkly belt, pinned up the neckline, and my jaw about dropped to floor! It was a completely different dress and it was perfect! Unfortunately though, the dress was discontinued meaning I'd have to buy the sample I'd tried on. I decided to still go for it and I'm so glad I did!! I got a sizable discount since I was buying the floor sample, which I did have to basically put all of back into the alterations, but it was so worth it! It turned out perfect! Dani is absolutely incredible and so nice and funny too! She took my dress down about 4-5 sizes and even added a bow that I requested on the back. I loved working with her and Clada (sorry i most likely spelled that wrong!), one of the owners who was down there on the ground pinning my hem, during my appointments! My dress was absolutely gorgeous, fit perfectly, and I had a great time in the process. Sure, if you're looking for a bridal salon/shop that looks like it's straight off of Pinterest so you can get the perfect Instagram photo of saying yes to the dress, then yeah maybe there's "cuter" shops out there, but I can't imagine having better service anywhere else! I highly recommend this bridal salon to all brides looking for their perfect dress!!

uld tell everyone I know to go to Galleria Gowns for the best experience with finding the perfect dress.

person, not a number. They take their time with you, get to know your name and you become family while you're there. The ladies there are VERY patient with you- they wont pressure you into buying a dress. I HIGHLY recommend Galleria Gowns. One more reason I am purchasing my dress from Galleria Gowns is for their alterations. They don't charge a flat $500+ fee for alterations, they charge you by what you need! You can go wrong at Galleria Gowns!

r seamstress. My dress wouldn't have been the same without her touch. In my opinion there's really no other place to go.

nd when I looked up where to buy her gowns there were only 3 places in Ohio. What a way to make a bride feel special, right? The Galleria was close to home so I made an appointment. When I walked in the store looked cozy. There were dresses everywhere! Kim greeted us and was very kind. She listened to everything I wanted and did not want on my dress and she helped me find the dresses I had found online. She was so helpful in finding aspects of the dresses that complimented me and listened to my worries about others. From that she went out into the store and came back with even more for me to try on! She was very professional and so helpful! I then found THE GOWN! I didn't cry but I felt beautiful in the dress and could imagine myself walking down the aisle in it. We tried on veils next. I chose the 'fun veil'. That's what everyone called it. And it was all a great price! My dad and I had been watching Say Yes to the Dress episodes so that the price wouldn't shock him. But he said it was within my budget and looked beautiful on me. We also bought the bridesmaid dresses from there. Kim, my mom, and I all picked out seven dresses that complimented my dress and we made an appointment for my bridesmaids to come in and try them on. When the girls came in they liked the feel of the store and they had given us a few rooms for the girls. It was fun having them run in and out of rooms trying on the different dresses and then showing them off in the mirrors. The only downside was that they only had a limited size of dresses so some of my girls were unable to try them on. But they looked great on the day. All the dresses came in plenty of time for alterations. Kim was awesome and I would definitely recommend Galleria Gowns to find your wedding gown!

d was one of a kind. I would recommend this place to any bride looking for her perfect dress!

e the hour drive and I was so glad we did. We were greeted by Una and she was so sweet, she took care of us immediately. She started pulling dresses that matched my style while we waited for a dressing room. We were about 15 minutes early for our appointment but the girls kept apologizing for keeping us waiting! We reassured them that we were early and had no problem browsing their great selection of dresses. They were so kind and helpful and it was a great experience! The first dress I tried on was the one we purchased and I couldn't be happier! We also thought their prices were very reasonable. Galleria Gowns truly is a hidden gem with a very caring, experienced and friendly staff. Highly recommend!

ses way over my budget. I would not suggest going there.

I went to pick it up and realized that the little gems she added were twisting all over and not laying flat against my forehead. I left the headband again and she said she would fix it. When I went to pick it up AGAIN a week later, the worker said she added a special adhesive to the back to make the gems lay flat, well it was HOT GLUE all over the back of my headband. I was disappointed that an item that cost $150 was being held together with hot glue, but it looked ok so I paid and was on my way. Well a few weeks later, I took the headband out of the box and all the hot glue was peeling off and the gems were again twisting all over (this is now one week before my wedding). I called them and for some reason was not "allowed" to talk to the manager, but was told to bring it in to see if they could refund it. I go back and talk to the manager who says she cannot refund it and that there is nothing wrong with it. I state that the girl clearly could not make it correctly and that it was defective, as it was falling apart. The manager continues to be a complete b**** and states that it wasn't defective "just needed to be fixed". Well isn't that defective?! I did not have the time or patience to drive out there (over an hour drive for me) to pick up a $150 held together by hot glue. She also stated that due to quality she would not put something like it on her shelf, yet expected me to wear it on my wedding dayAfter arguing with her for 20 min she offered to give me $75. I accepted but assured her I was not happy, but refused to waste my time arguing. Moral of the story, their "custom" pieces look like something you can do at Saturday craft classes at Michaels. Save yourself some money and make yourself a macaroni headpiece (it will be the same quality).

lleria without an appointment-on a Saturday afternoon! They fit me in with a fantastic woman who bent over backwards for a walk-in! They had a beautiful, modern selection, especially Allure! While I didn't wind up getting my dress there, this place gave me hope and comfort in the process! They have a nice setup to bring multiple family members to view your dresses. While I would recommend getting an appointment- I think I just got lucky--definitely worth stopping here ladies!

then I have gone back to visit my dress. I have visited multiple times and they have been welcoming every single time. When I purchased my veil from there they were accommodating and helpful since I was getting a custom veil. I love it!

hey helped me pick a veil at their sample sale, gave opinions on jewelry when asked, and overall made me feel comfortable, calm and taken care of every single time I went in. If I could buy every dress I ever needed from this shop, I would do it.

es were all ordered and altered there. My sister in law liked them so much she had her dress altered there to!

d I cannot say enough of how well done the alterations were to make it fit her just perfectly. I have already highly recommended this salon to numerous friends and family members. Galleria Gowns in Willoughby, Ohio truly began my daughter's 'happily every after'.

xplained all my options clearly and were honest about costs. Alterations were done with them as well and they couldn't have turned out better. They were so easy to work with, so helpful and so much more sincere then other bridal stores I know of! If you like a personal experience, go with these girls. From my understanding, they can fit every budget!

bridesmaids dresses their if any one of your bridal party is not from the area. I had two bridesmaids who were not from the Cleveland area (one in Columbus and one in California) and it was a great pain for them to have their dress shipped to them.

ed was beautiful and easy to figure out.

n't pressure me into buying something I didn't want to. After my great experience I told 2 other girls to go there & they both found their dresses there! My dress was gorgeous and I'm happy I found it at Galleria Gowns!

resses were ready on time and the alterations were perfect. I would ABSOLUTELY recommend this vendor.

they found me the dress of my dreams!! It was absolutely perfect! I am so glad that I went with Galleria Gowns they make you feel like family right when you walk in the door! I wish I could rate them at 10 Stars but there is only 5! They go above and beyond service 110%! If your a bride go in and check it out! -Christina

rations that would get the dress I wanted. This is the only shop that told me about this. I was nervious about doing this and not being able to try on the exact style, but the more I thought about it this was the only way to get what I wanted. I am so happy that I did. The dress was perfect, it was me! I got so many compliments on it too!