Gateway Limousine

t to say his name was Paul if I remember correctly - when he picked up my bridal party, he came inside and carried everyone's bouquets and overnight bags and packed up the bus. Upon arrival to our church, he took me to the side so my now husband wouldn't see me through the doors, he instructed everyone when to start walking down the isle, closed the doors before I walked down, fluffed my train, helped my dad with the buttons on his suit, and even opened the door for my grand reveal when I was ready. He went above and beyond and I could not appreciate it more! Would highly recommend using Gateway Limousine for any and all of your needs!

ge help to let us know that he arrived, instead of us looking for someone outside. Then he kindly helped pack some decorations and food into the car for us, as well as unpacked some items when we got home. It was a wonderful experience and safe drive back to end our night.

o get the last few guests. Can't ask for more than that!

ou need to get from point a to point b.

ding photo tour of downtown Hartford before - that or they communicated amazingly with our photographer). Either way, so easy and just the thing we needed to not be a pain!

tful and patient and really exceeded our expectations! Highly recommend!

ry easy to book and get everything coordinated.

ommend them to anyone looking for reliable transportation on their big day!

possible. She arrived early and even stayed a little late to allow us to stay on the bus when our ceremony started late due to guests still walking in. The bus itself was clean, spacious, and had a really cool vibe with lights and a spot to connect your own music. The complimentary beverages were not provided due to covid (very clearly laid out in the contract) but we were able to bring our own cooler with drinks. Booking with Gateway was a breeze and very straight-forward. I also thought the prices were very fair. My husband and I had to postpone our wedding reception from June 2020 to July 2021 due to covid, and the transfer of services was very easy. Overall we were very happy with our decision to use this company and would definitely recommend to others.

made sure my dress was perfectly placed! She entertained our young nephews during the service..as days went on we heard such wonderful things about Gateways service in making it such a special day for us!

d it was So Much Fun! Gateway Limo worked with all of our requests to pick up and drop off people at multiple locations. I would definitely recommend their services.

s with ease. The scheduling and payment process was seamless as well. The driver showed up 30 minutes early, was very attentive while we were on the bus, and helped load/unload the coolers and bags we had with us. The 25 person bus was also so much fun to transport our wedding party from the church to the reception venue, it has lights, a TV and great sound system. Everything was incredibly clean as well. We will definitely use Gateway for our future transportation needs!

. Had we known we would have supplied our own. We will never rent a limo from this company again. This was for my wedding in August. We were thirsty on this hot day and even would have liked to celebrate with champagne after the ceremoney of the wedding. When I called they told me I could have went to the store and supplied it myself....but how am I to do this when I put my dress on, got all the bridesmaids ready and then went into the limo to find out then they didn't supply anything that was stated in the contract. Very disappointing

plan out our transportation to get appx 130 guests to Bill Miller’s Castle from downtown New Haven on New Year's Eve. She helped us with some last minute changes and overall the experience was seamless. Our guests all traveled to and from the wedding with ease and the bus drivers were friendly and helpful. I’d highly recommend Gateway for any transportation needs for weddings and beyond!

as stocked with champagne and the music system was great! It was raining before our ceremony and the driver walked each person in and out of the vehicle with an umbrella-he was exceptional! I highly recommend Gateway Limousine!

drive us around and take us from the reception to the hotel. Although it is for 25 people, we were told it seats 22 people comfortably. We had 22 people on the limo and some people had to stand because it was still too crowded. So be cautious here if you are adults of varying heights and weights! In addition, our limo ride was cut short and only lasted about 45 minutes. A 15 minute difference may not be a big deal to most, but we paid for that hour to have fun on the bus and was unfortunate that it ended earlier than we requested.

he bridal party when we got to the church. The champagne also was much appreciated on our way to the reception. We would choose Gateway again in a heart beat!

e as well. On the day of the wedding, both limo buses we arranged for arrived on time. The buses were brand new, perfectly clean and spacious. Various drinks were provided and we had access to the speaker system which made the trip that much more fun. Both drivers were superb (especially Paul) and got us safely to our destination in a timely manner. It isn’t easy to travel over an hour during rush hour traffic but Gateway did it without a hitch. We couldn’t be happier with the service. Thank you Gateway!

walked to the church. The lady’s in the office were helpful and very patient in answering all of my questions. I would highly recommend them and will use them again in the future.

extra 15 minutes beyond our time so that we could use the bus air conditioning during our pictures. We cannot recommend them enough.

t on time - in fact early! He was amazing and even fluffed my wedding dress right before I walked down the aisle with my father! I cannot reccomend them enough!

to adjusting my dress and veil to ensure our pictures came out perfect. He went ABOVE and beyond and we were so impressed. The company itself was very flexible and responsive as well, but the service is what put us over the top with this company. Overall great experience!

executed flawlessly, with all of the vehicles showing up to the designated pickup locations 15 minutes prior to the scheduled departure. Gateway's drivers were the utmost professionals, and allowed us to focus on the important stuff (like getting married!), rather than stressing about logistics. Many of our guests complimented us on how well-organized and smooth transportation was between the hotel and reception venue. We highly recommend Gateway Limousine for your wedding transportation needs!

concern, I made all the arrangements for the transportation of all guests from the hotel to the ceremony/reception. Selection of vehicles and departure times was solely my responsibility. I underestimated the number of guest who needed transportation. At least 25% more guests needed transportation than I estimated. This caused a major problem in which Gateway Limousine exceeded my expectations to correct at that critical moment. Nearly no-one made it on the first shuttle bus, so that chauffeur made the correct decision to wait until there was the required amount of passengers on the shuttle bus in order to leave. This is what caused the chain reaction for that vehicle to make the return time back to the hotel for his second trip. You see it was absolutely my fault. I was given the names and cellphone numbers of all the chauffeurs and was in contact with them all throughout the transportation process. They collectively knew the main objective was to get everyone to the ceremony by 6pm. They all worked together to accomplish this in the face of the adversity in which I caused. Being 10 minutes late to the ceremony was certainly a sad experience and I apologize from the bottom of my heart. It would have been much worse if it wasn't for the Gateway Team working together to accomplish what they did. I also made the decision to wait for the last shuttle bus to arrive at the venue to then begin what was a beautiful ceremony which then lead to what was the beginning of a fantastic/awesome reception. I also understand why some guests felt like they were being rushed onto the shuttles and some thought they were treated rudely, but if they only knew the bigger picture that was going on at that moment they would have completely understood what I would call the firmness and professional character of all of the chauffeurs. In closing, I would like to thank the Team at Gateway Limousine for exceeding my expectations and going out of their way to make up for my error in judgement. I will surely use them again and refer them to anyone. I will end where I started and plead with the person who left that negative review to now reconsider their post. God bless us all, Michael

hem late for our ceremony. We had stressed the importance of the shuttle arriving on time. I had many guests who told us that the driver of their shuttle was rude, yelled at them while they tried to fit into the bus, and was very unprofessional. I wish we had a better experience.

was very comfortable for our bridal party, parents, flower girls and ring bearer. Our driver was so pleasant, helpful and fun. She poofed out my dress right before I walked down the aisle. At the end of the evening, we rented a town car to take the bride and groom home. This driver was prompt, accommodating, helpful, and got us home safely, considering the heavy rain! All in all, we had a great experience with Gateway Limousine!

driver was professional, dressed well, friendly, and SUPER helpful throughout the whole day. He even took care of my train and veil as I made my entrance into the church! I truly cannot say enough great things about this company and how stress-free they made transportation the day of our wedding. Plus, they’re very reasonably priced for the quality of service they provide! Would absolutely recommend to anyone in need of car/limo services.

us all options and price quotes. My husband was able to finalize everything with pricing, routes and schedules. Everyone made it back and forth safely. There were no complaints.

of our wedding, as the driver did not leave at the allotted times we agreed upon. The first shuttle was supposed to leave the hotel at 5:00PM with guests, and did not leave until after 5:15PM. Unfortunately this pushed back our 5:30PM pick up, which the rest of our guests were expecting. The shuttle did not leave the hotel from the second pick up until after 5:45PM. I did unfortunately have to call Gateway and request a status update as there were many people at the hotel wondering what was going on and if they'd make it in time. We did end up having to hold the start of the ceremony a few minutes as I was supposed to be walking down the aisle at 6PM. Our guests from this shuttle didn't arrive until after 6PM at our ceremony location. Had I not known there was an issue with transportation from a guest reaching out, many of our guests may have missed the ceremony. End of night transportation was fine and we did not run into any issues. I would use Gateway again if we had other events where transportation was needed, but would ensure all parties are aware of pick up and drop off times.

ly had 30 minutes left in our contract (reception venue was about 25 minutes away). I felt it was unprofessional he was telling another vendor that, instead of speaking to myself or the groom and offering a gentle reminder or even offering if we needed more time we could add it. Our account was paid in full the day we booked and I felt the situation could have been handled better but overall it was a good experience.

sport everyone to the ceremony site around 2:30-3pm, even though the limo would be at the hotel at 1pm. They said this was fine. However, our driver made a point to mention how he had been waiting around since 1pm. Our pictures wrapped up late, around 3, but our families got to the limo beforehand to go to the ceremony site. Around 3:30pm I started to get anxious because our limo was not back from its first drop off and the ceremony started at 4pm. Our ceremony site was only 7 minutes away. He finally arrived and was extremely rude. I said that we needed to get the whole wedding party into the limo (10) but he said we couldn't. I get for legal reasons, but as a bride who was going to be late to her ceremony I was freaking out a bit and tried to see if he could be flexible in any way. The guy continued to be rude to me and the wedding party and brought me to tears. Two members if our wedding party had to drive their car to the ceremony. The driver took an extremely long route to get to the wedding. it took a half hour when it was only a 7 minute drive. When we got to the ceremony at 4pm, we were ready to jump out and go. our driver told us to stay in the limo and made us wait 5 minutes longer than necessary. Additionally, there was no champagne in the limo. Our driver let another wedding party in our limo and they took our champagne. Absolutely awful and I do not recommend this company to any couple.

pany.

r with our choice of limo company!

ng we needed. He also called after the last drop off to make sure no one else needed a lift before he headed back. I will be using Gateway for any future needs. I have been communicating with the staff for over a year, and they were always accommodating and very friendly. The best! Thanks for making our wedding seamless!

rvousness when I found out about construction happening in my town on the wedding day. We also contracted two motor coaches through their affiliate company and they were phenomenal to work with. One of the motor coaches went to two hotels and they made sure guests knew what bus to take and when. Gateway Limousine was a great vendor to work with and I've personally worked with countless vendors, as I'm in the hospitality industry.

e aisle. Thank you, Gateway!

opened up the doors that led down the aisle at my church and made sure my train was straight. Wow! So much class and such a pleasure to work with. I would recommend them to anyone.

and we arrived at the airport early. I will be using their services for future trips to and from the airport. They are the best in the area and offer great prices for the quality of their service that they provide. I will be referring my friends and family to their company.

them for limo transportation of a small bridal party or family transport!

ntering and exiting the venues and the transport vehicles with umbrellas with the heavy falling snow. I would highly recommend them for your wedding day transportation!

ll of that the driver was very brake happy and took the worst way to get from the ceremony to the reception I was so car sick I couldn't even drink the cheap Andre they had in the car. One of the groomsmen was so sick he couldn't eat anything for the whole night. Definitely reconsider if I could get my money back I would!!!!

Orlando was our driver and he was so sweet. He made sure we all got on and off safely, was there with umbrellas for us and even came in to the chapel to help get me situated. We couldn't be happier with choosing Gateway for our special day!

s. The limousine was clean, spacious and the champagne was delicious! Thank you again!

d the vehicles were all immaculate! Highly recommended!

eeded. He even fixed my train before I headed down the aisle in church. He was great! I would highly recommend Gateway!!

sure of the exact details of the day, but they made it so easy to work with throughout the whole process. And on the day of our wedding, we could not have asked for a better driver! He helped in any way that he could; even fluffing out my dress and my veil right before walking down the aisle! We even booked a town car to travel to and from the airport for our honeymoon. We had a few unexpected changes for our travels close to our departure date and they had absolutely no issues with working with us with the changes! We will definitely be using this company again for our traveling transportation needs!

ing asked, offered to put the boutonnieres on all the men. The driver for the women helped us get in and out of the limo so our dresses and flowers would remain pristine. When we were taking pictures at the Capitol Building the drivers brought us, and the photographers, water to help us try and stay cool. They were on time and dressed to impress!

ttle bus, which was available for trips between the venue and hotel throughout the entire reception. Gateway was very easy to work with and I highly recommend them!

and two hotels. The shuttle was clean and in great condition. I’m not sure our drivers name but she was extremely nice and accommodating.

g day, but Gateway was very accommodating with changing our itinerary so we could do our formal photos in an indoor setting. We also used Gateway as our airport transportation for our honeymoon and everything was perfect! I highly recommend using them!

r the day of)were all on time, clean, and our limo driver was so polite, sweet, and very helpful. He helped me and helped with the train of my dress every time I had to get in and out of the limo. We had a great experience with them and would definitely recommend! Thank you so much!

even fixed my dress train so it wouldn't get wrecked or dirty. He popped open the champagne and my husband and I had a wonderful drive to our reception. (The champagne was also delish!). I would definitely recommend Gateway Limousine! So professional & great value. We are so happy on our choice :)

to send two coach buses to one hotel and get a third bus for the other hotel across the street. Gateway didn't have another bus available for our third bus but within 10 minutes got back to us with another bus they were able to farm out from someone else. So accommodating! The day of our wedding, the buses were early and made sure everyone was on time for our ceremony. At the end of the night, at least one bus turned into a party bus with the driver playing fun music and people going crazy. It was a blast and they made it very enjoyable!

ready early to head over to the venue, which worked out perfectly! Absolutely no complaints about our experience and highly recommend them.

ted a limo for herself and the bridesmaids, which they accommodated without any problems. It was raining on our wedding day, but our drivers escorted each of us to the vehicles with umbrellas and made sure no one got wet. I can't for the life of me remember the name of our town car driver, but he was incredible and friendly. On our way to the reception venue, he had champagne ready for me and my new husband to enjoy and allowed us to soak in those new moments as husband and wife together. In addition to exceptional service, Gateway Limousine doesn't break the bank (which is so appreciated). Definitely consider them for your wedding transportation.

ing ready to the church and then back to the Water's Edge for the reception. Our driver Rick was honestly the best. He arrived on time for both trips (he took the guys to the church first and then came back for the ladies), and got everyone to the church promptly on time. He was so nice, he even held the train of my dress up after I got out of the limo at the church so it wouldn't touch the ground! We truly cannot thank Rick or Gateway Limousine enough for making our wedding day transportation go so smoothly! We would highly recommend them to any Connecticut bride and groom.

He was absolutely wonderful!! I recommend Gateway Limo to everyone!

-up times and drop offs. They had everything planned to a "T". Jen was so helpful in planning all of our details on that day. Our drivers were Paul, Emily and Ray and they all did a great job. Paul was the driver of the limo bus for our wedding party and he is GREAT at what he does. He is very professional. Paul was checking on everything for the wedding party, attentive to everyone's needs. Paul was making sure everyone was standing in line correctly and walking down the isle. He even helped straighten the train on my dress before I walked in!! I did not expect that - above and beyond what we expected. Paul is really the reason why it wasn't pure chaos going into the church - haha. I was very happy with the service of Gateway, and I would highly recommend them.

h in the whole process was very nice.

very prifessional. At one point we realized that my veil was left behind at the hotel which was 15 minutes away and our driver volunteered to drive back and get it. He made it back with my veil and made my day soo much brtter!!Again thank you so much for making our wedding day so specisl!

invaluable member of your team! Thank you for everything!! Gateway’s prices were right on point and provided us with the limo bus and coach bus we needed without breaking the bank! The staff was extremely helpful while we were planning and adding services, thank you!

before schedule. We would HIGHLY recommend him for your big (or any other special) day!